I had only had 3 visits with them last year, and I chose them because they had glowing reviews, however, little did I know, they essentially over hype your first visit and make you feel overly welcome, and then at the end, they solicit reviews before you walk out the door. I later posted a poor review after my third experience was HORRIBLE, and they called to ask me to take it down. I did because they convinced me it wasn't fair to the rest of the office staff, who were really nice, and since it was primarily the dentist that I had the issues with, I agreed. They asked me if I wanted anything in return and I said no. Just that they listen to people when they express concerns. My primary concern at the time was that they lied to me. After my first visit they told me that I needed crowns, but I never had crowns before, so I didn't know what to expect. I told them my wedding was in two weeks, and they said they could cement the temp crowns, just in case. I was nervous because they had a person before me who was complaining pretty loudly in the waiting room that their crowns fell out after recently having them done. The procedure went smoothly with minimal discomfort. It wasn't until I returned for the permanent ones that the dentist admitted that they lied to me about having cemented the temporary ones in. Why you would do that to someone before a major life event is beyond me. Also, when I told them that the my bite felt off with the temporary ones, the dentist told me that wasn't possible because "that's not how teeth work" as if I wouldn't know what my own teeth were supposed to feel like after 30+ years. However, once the permanent ones were in I no longer felt the misalignment when I bit down. Mind blowing. Why am I posting this review again a year later? Because they told me that had confirmed with my insurance what my financial liability was and I only owed them around $900.00, which I paid in three installments. Almost a year later now, I received a letter from my insurance company stating that a licensed dentist reviewed the clinical information and the procedure on both teeth was not actually necessary, so of course I get a bill from JP Gohel DMD LLC Conshohocken Dental Arts asking for an additional $1,046. None of it was covered even though CDA made it seem like it was absolutely urgent that I have the procedure done. When I called my insurance company they said they denied the claim ,and CDA appealed, but they only sent over the x-rays with no additional information. CDA claims to have submitted a description. So bottom line, don't go here unless you enjoy unnecessary procedures and getting surprise bills with commas in them. You should at the very least get a second opinion. I've seen other reviews regarding billing errors for services that weren't even rendered, and I would strongly suggest if this happens to you that you file a complaint with the Pennsylvania Board of Dentistry. I told billing I was appealing the decision and wanted them to submit additional documentation to my insurance company, but they're still sending me bills and threatening to send it to collections in 10 days if it's unpaid. read more

I've had to file ethics complaints about Dr. Jiten Gohel to both the Pennsylvania Bureau of Professional and Occupational Affairs and HIPAA for two different violations. I should have read all these 1 star Yelp reviews before entrusting this office with my dental health. I completed Invisalign treatment with Dr. Gohel (now part of Bootway Dental) years ago but when I recently misplaced my top retainer (which he prescribed that I wear every night for the rest of my life), and I called to have a new one made, he refused. At first he said because I live in San Diego now and obviously can't come in for an exam, he won't order them. There's no reason for this. It's like losing your eye glasses- you just buy new ones, you don't have to have a whole new eye exam. The problem is that only the practitioner who completed Invisalign treatment can order a retainer. As a medical device, I was legally unable to order directly from Invisalign. ONLY Dr. Gohel could help me, and he refused, essentially holding my oral health hostage. I spoke to corporate Invisalign who called Dr. Gohel on my behalf to plead with him to place the order, and he still refused. But his rationale had changed. Now that days and weeks of arguing back and forth on the phone had passed, his new reason to not order the retainer is that my teeth may have shifted over this time, and the retainer may not fit. INCREDIBLE! If indeed they had shifted, it would only because *he* wouldn't order me the retainers required to be worn every night to avoid teeth shifting. He created the teeth shifting problem by not ordering the retrainer, and then wouldn't order the retainer because of the teeth shifting problem. Realizing I was getting nowhere and that time was not on my side in order to avoid my teeth shifting out of alignment so bad I'd need to start $5,000 Invisalign treatment over from scratch, I asked both on the phone and in writing via email to have my dental records and Invisalign records sent to me so that I could petition Invisalign to have my case transferred to a local dentist, who would order my retainer. HIPAA requires medical practitioners to give access to the patient's medical record within 30 days of the request. It's been *41* and still nothing! After 16 days of radio silence I followed up about my records. I was told the doctor had a death in the family and none of the staff could access my files, but he would be back in the office the next day. OK. They should have told me that, but fine. I'm a reasonable person, if there's a death in the family I get it. But the next day, next week, and next month came and went, still no records. I've email this office multiple follow ups. I've even reminded them that per HIPAA, they are legally required to send me the records within 30 days. STILL NOTHING! So Dr. Gohel has refused care, and is depriving me of the medical records so I can get care elsewhere. I've had to go back to Invisalign corporate and get special permission due to extenuating circumstances (ie Dr. Gohel's unethical incompetence) to get my records transferred. tl;dr: UNETHICALLY REFUSES PATIENT CARE, ILLEGALLY WITHHOLDS PATIENT RECORDS. read more

I never ever recommended him to anyone. I have a terrible experience and needed also some legal advises for it. I decided to go for my daughter's braces and I got a quote of $2800 inclusive all. I paid the amount and then I received another invoice of merely $6000. No where it will be that much costly and now they sent it to the Collection agency. It's a horrible experience and never recommend to anyone. I need an advise too to deal with the Collection agency. Can we file any complaint to someone for it? read more

I was a patient of Dr Richard Nelson and after he retired, Dr. Jay's office took over his patients. The office has open partitions at the ceiling and while Delilah was cleaning my teeth (the most awesome dental hygienist ever, left over from Dr Nelson's office), Dr Jay's son (about 5 years old) was shrieking and laughing and carrying on at a very high volume. I was extremely bugged by this and uncomfortable during my cleaning. I was jittery from the onslaught of kid noise. I asked the hygienist about it and she said it was the dentist's son. She apologized. After he came in to meet me, he was all jovial and kept taking about giving his son a gift and a treat when they got home. Very unprofessional to have a noisy kid in the office. I was not impressed. He looked at my teeth and suggested I get whitening and brightening for my teeth. I mention my thin and nonexistent enamel in spots and he said it's totally safe. I read a bit about it--dosen;t seem that safe to me. Delilah thought my xrays looked good, but he thought otherwise and showed me pictures on his fancy equipment and said I needed 2 cavities filled. I have nice teeth and get cleanings regularly--the only issues are 4 metal fillings in 4 bottom molars that have lasted about 30 years and are still fine. Dr Jay said all my metal fillings would have to come out eventually and be replaced with crowns. He started using language like "when I put in "YOUR" crown it will last longer than fillings." I said that sounded major and I'd rather have the cavaties filled. Fine, ok. When I went back a month later, they were talking about "YOUR crown " again, which my insurance had incidentally refused because there was enough tooth there to hold the fillings. It wasn't necessary. The office manager tried to convince me that I was reading my insurance claim incorrectly. ( ! ) He then said my insurance was hard to work with and only he was looking out for my best interest and "MY crown" was best and that the filling would basically come out, but he'd do it because I didn't want "MY CROWN.". Before they filled the tooth his dental assistant who speaks with a very thick accent thoroughly questioned me about my work and if I was paid by the hour. She made all kinds of wrong assumptions about me since I am a woman with a great job which really made me angry.. so judgmental and sexist. I remember sitting there thinking I should just get out and leave. My warning bells and red flags were waving and my gut was very mistrustful as at the first visit. Then came an excruciating filling experience where my metal filling was removed and he ground down the tooth. THEN he looks at the dental assistant and says to her: "fill it" without a word to me! This was news to me that he wasn't doing the filling and this woman then proceed to fill the cavaties. She smelled of perfume imbedded in her clothing which bothered my sinuses and gave me a headache and she bumped the back of my eye tooth every time the metal came out of my mouth. When I told her this she was irritated and grouchy. Her accent was so thick I could only understand about 5% of what she said. After 1.5 hours later I was sore, shaken and happy to leave. It took for ever for them to file down the cavaty to get my bite correct. I vowed never to return. As I left the office manager was still trying to schedule an appointment for "MY CROWN". After 2 weeks, I had little extra pieces of the filling come off the tooth and the floss was coming out with shreds of the filling. Really angry and freaked out I went back, saw the assistant who again bumped my front teeth, got grouchy when I mentioned it and grew defensive because the floss worked. Dr Jay then took a picture and showed me where ""the back of my tooth has come off". All from 2 small cavaties. Again, "MY crown" was brought up. They shaved off the points of the filling and I left. I found another dentist, transferred all my records and was told the cavaties might not have been necessary if they were cavaties at all. He was appalled that someone wanted to grind down the tooth again and put in a crown after only a month of fillings too and that the back of the tooth was fine. He then explained that because of the physical shape of my mouth (small) that doing crowns on me would be extremely painful, difficult and that when you age, gums change, crowns get loose, sometimes never feel comfortable and they can create even bigger problems like root canals, etc. In hind sight, I wish I had just gone to another doctor after my first time visiting Dr. Jay. I bet I wouldn't have had to have "cavaties" filled. I feel taken advantage of and misled. He seems to want to make money. I am sad Dr Nelson's patients might get stuck with Dr Jay. I don;t think he;s really sincerely interested in looking out for people's best interests as he says, only his own financial gain. I hope Delilah gets another job--she's really great! read more

Terrible dentist. Sure he's nice, but that hardly makes up for all the other stuff. Was told I needed lots of cavities drilled, but upon second opinion I was informed they were not necessary. one of the "cavities" was a flaw in my enamel that had been there since birth. The kicker was when they tried to schedule me for a bunch of cavities after already passing my yearly maximum (due to crowns). If I didn't think to ask, I would've been on the hook for all those, out of pocket (over a thousand dollars). The only reason I even thought to ask was because someone else was freaking out in the waiting area when they passed their yearly cap and were not told about it. Her bill was like $2500. After hearing her debacle, I just happened to ask about mine. Their response was, "oh yeah, you're over your cap." Did I mention this was in November, so they could've easily pushed my appointment back a month and I would've been all covered by insurance. They really could care less as long as the money is coming in. I'd say mine was an isolated incident maybe, except I saw someone else go through the same thing, but much worse. Who can afford to pay 2500 out of pocket???? On the bright side, I was able to get a second opinion due to the delay, and avoid unnecessary work. Needless to say, they're not getting any more of my families' money!!! read more

First let me say i wish i could give them a 0 star rating as they do not deserve one star. I found myself with a dui at a young age, and still consider my time at Jiten P. Gohel the worst decision i have ever made in my life. I agree with the other user they are very nice, however all con artist are... If i find time i will be putting a video with the full story up shortly for your entertainment and education of prevention and holistic based dentistry, as i have been fascinated by this field since middle school... the basics of it was i requested a full porcelain crown for teeth 19 and 13. They not only struggled with fitting the bite of the new teeth a surprising amount, but they also committed Insurance fraud by charging me for the full porcelain teeth, but giving me metal infused porcine crowns (witch are less expensive but were recommended for the back teeth). I specifically asked for no metal as I had a metal bar removed from my lower front teeth after having braces (also not recommended however i can feel less bacteria build up and luckily my teeth haven't shifted after almost 2 years!) They say bc i signed some papers they shoved in my face after the surgery was done (they looked a little nervous like they forgot to give me the papers before like i wasn't going to sign it, i shouldn't have or something)... so the tooth didn't feel right and they said they would look at if free of charge, so i came in and they ended up using freezing gel and charging me an unavoidable 175.00$ (a little less bc i had to switch my insurance back over to pay for it after hours on the phone) (i didn't even want the freezing gell as it damages teeth in my opinion, like most methods standard dentists use to see if a tooth needs a root canal)... i could go on about root canals however you could just look up the father of new age dentistry: (Weston A. Price) anyways, yep you guessed it, the tooth fell out now after all that and so they charged me around 1500.00$ out of pocket to do one tooth kind of right. Yes the remaining tooth feels a little off and has minimal backer build up around the base bc of the metal infusion and maybe a poor fitment ( i notice it more on the front side of the tooth). I use probiotic neem tooth paste twice daily and sensodine toothpaste once every two weeks bc i try to keep my florid levels as low as possible, i also drink whole milk, wheat grass and yoga everyday so i know if there is bad bacteria build up in my mouth it is uncommon and very noticeable and has a most likely external causation. remember: bad bacteria = smells bad (smell your floss between each teeth) cool side note: at a ski trip i had to share a bed with a friend that didn't brush his teeth the whole time, by the last night i notice his bad breath bacteria were now in my mouth after sharing a large pull out bed with the dude. Long story short, his tooth fell out the same day mine did 2-3 weeks later as if the bacteria had matured at the same rate to eat away at the glue/cement. same smell=same bacteria. To be continued and refined... read more

I don't know what that other guy's going on about, but I have nothing but good to say about Dr. Gohel. He's professional, cool, and awesome about everything. Best dentist I've met. read more

I went to Dr. Gohel in 2009, and at first was impressed by his friendliness and the technology in his office. I began to feel suspicious when he said that I had 2 cavities; at 27 years old, I never had a cavity in my life and my previous dentists always said I had great teeth. I trusted him, though, and when I came back to have the cavities drilled, he drilled on the OPPOSITE side of my mouth that he said he was going to drill. He also said that one of the cavities didn't look bad and that it should go away if I brushed well. Cavities don't go away. I changed dentists, and when my new dentist looked at my x-rays prior to the drilling, he said there was absolutely no indication that I had any cavities. I wish I went with my instincts, and the least I can do is warn others. read more

I switched dentists because my previous dentist tried to sell me unnecessary products (perscription mouthwash, perscription toothpaste, whitening products) every time I would have a cleaning even though I would never have any cavities or other issues. After my experience with Dr. Gohel, I think I'd prefer that over his method of filling his pockets with the insurance companies money. The cleaning went fine and I felt that the hygenist did a fair enough job. After xrays and my cleaning, she said my overall dental hygene was great, but she saw 1 maybe 2 cavities. Ok, fair enough, she showed the one to me on the xray and I was in agreeance. Then Dr. Gohel came in and started his exam. Poking, proding, taking pictures, discussing a recommendation of "Invisalign". Ive never had braces in my life, I've never had any major issues with my teeth, and I've definitely never been recommended that I have braces! When he was all finished he started showing me pictures and discussing the different teeth he was going to "take care of for me". I asked if "take care of" meant drilling and filling, and he hesitated and said yes. He said that although some of them were not "sticks" yet, they still needed to "take care of them". I'm not sure how many different "cavities" he said was going to "take care of" and I didn't wait around to hear his recommendation for Invialign, because I got up and left after he got to the 4th tooth that he "needed to take care of"! I will be finding a dentist that I can trust and getting a second opinion! read more

I was very happy with Dr. Jiten when he did some bondings for me and gave me the confidence of a beautiful smile. He definitly knows how to put his patients at ease and i would definitely recommend him. read more

Have been a patient here for 5 years and have nothing but great things to say about Dr. Gohel and his staff. courteous. professional and clean office. would definitely recommend them to everyone. read more

WARNING... DO NOT GO HERE!!!! They are the BIGGEST RIP-OFFS and FRAUDS I ever went to! Dr. Jiten seems like a very nice person, but do not trust him! I've gotten into many arguments with the receptionist for many reasons, but mostly because she never billed the insurance company correctly, and then copped an attitude with me when I brought it to her attention. I was told a root canal done years before by another dentist was infected again, so Dr. Jiten said it would be better to pull it and put a fake tooth in. He said there was no price difference. After he pulled the tooth, the receptionist asked me if I wanted to set up a payment plan? I said... WHAT?? she informed me it would be $3000 plus for the procedure. The root canal would have cost me $30. RIP-OFF!! Never got the tooth put in, and I now have a missing back tooth. Dr Jiten also informed me I needed cavities. I went to a new dentist and I haven't had any cavities for 3 yrs... RIP-OFF!! Head the warning and DO NOT GO HERE!!! read more

I scheduled an appointment and had everything all set up. I called back a week later to confirm my appointment and make sure everything with my insurance was ok. I was then told by the "office manager" that they are not accepting new patients and I cannot be seen at the given appointment. I waited a week to make this phone call and they could have just told me right from the start that they cannot accept anyone new. After going through the hassle of calling them and my insurance company, I am still left without a dentist or appointment. Thanks for nothing! Do not use this office unless you enjoy dealing with unprofessional practices. Stay Away!!! read more