I don't usually leave negative reviews, but I feel it's important to share my experience with…read moreCulp's Automotive. I brought my car in because the check engine light was on. They kept my car for about a week, and during that time I had to spend a significant amount of money on Ubers and Lyfts because I had no vehicle. I was repeatedly told they were waiting on a part that hadn't arrived. Eventually, they called to say my car was finished. I paid approximately $2,000 and was waiting for them to bring my car around. After about 20 minutes, they came back and told me they actually needed to order another part but I could drive my car for now. The check engine light was still on. It took about another week for that part to arrive. Then I was told it would cost around another $2,000. At that point, I tried to work out some kind of solution or discount with them because of everything that happened. As of the time I'm writing this review, I have not received a response despite attempts to follow up. What disappointed me most was the communication throughout the process. Being told my car was finished, paying for the repair, and then finding out more repair parts were needed. Combined with the delays, additional transportation costs, and the lack of follow-up afterward, this was not the level of service I expected. This review reflects my personal experience. I hope the shop is able to improve its communication and customer service going forward.

Great place repairing your car and the price to higher I know this guy about 40 yearsread more

My best friend got stuck in town. She was panicking and crying. After a google serach I found…read moreZiggy. Wonderful person. Fixed her car and got her back on the road. 10/10 would use again and recomend Thank you Ziggy

From the owner: We are a family owned and operated business…read more The name of our business is in Memory of Joshua Graves. He was 19 years old when he passed and a very much loved and missed son, brother and uncle.

If this review seems over-the-top, understand something first:…read more Parker Tire & Alignment has completely ruined every other mechanic shop for me forever. 2021. Friday afternoon. 3 PM. Wife has a flat tire. We're brand new to town. Zero local connections. Panic level: catastrophic. So I start calling mechanic shops around town. Most of them treated my situation like I had interrupted the last 30 seconds of the Super Bowl. "Yeahhhh we're about to close." Cool. Outstanding. Appreciate the tremendous support. Then I called Parker Tire & Alignment. And Colin answered. Brother... this man didn't sound annoyed. He didn't sound rushed. He sounded like a first responder arriving at the scene of an automotive natural disaster. I'm convinced alarms started going off in the shop the second I explained the situation. "Woman stranded." "Friday tire emergency." "Deploy Colin immediately." With less than an hour before closing on a Friday, he treated us like we were lifelong customers instead of an inconvenience standing between him and the weekend. That one interaction locked us in permanently. Since then, Parker Tire & Alignment has worked on EVERYTHING we own. Tires Batteries Alignments Diagnostics Major engine work Probably spacecraft if you asked nicely And every single time: ABSOLUTE. PERFECTION. Their technicians are different. These aren't normal mechanics. These are automotive cryptid-level entities operating on knowledge mankind was never supposed to possess. I'm convinced one of them can identify engine problems through echolocation. Now let's discuss something almost extinct in 2026: HONESTY. These people will tell you the TRUTH. Not the dealership version of the truth. Not the "we found 14 additional problems" truth. Not the "your cabin air filter is spiritually misaligned" truth. REAL truth. If something needs fixing, they'll tell you. If it DOESN'T need fixing, they'll tell you that too. No pressure. No nonsense. No mystery fees generated by a random number generator hidden in the back office. That level of integrity is rarer than a Honda Altima driver using a turn signal. At this point, my trust in Colin is irrational. If he walked outside tomorrow, looked at my vehicle for 6 seconds, and quietly said: "Yeah... unfortunately the only solution is to take it to our shop on the Moon." I'd probably just nod and ask: "What time should I drop the keys off?" Absolute legends. The gold standard.

My friend had an alternator go bad. Took to Parker's. Told her she needed brakes, struts and a new…read morebattery because that "was the problem". Battery was less than a year old. They called and said car was ready. She was in a rental and I accompanied her to pick up the car. The car died on me a mile away. The alternator was never replaced. The actual problem that the car was taken in for to begin with. Go here, hold on to your wallets, especially unaccompanied women. They will take advantage and possibly "fix" everything but what was wrong. Incompetent and shady

I took my car for an alignment, and they said they couldn't do it. When I went to pick up the…read morevehicle, the alignment guy (some guy with a beard that wouldn't even look up from his cellphone while talking to me) said, "You need to take that somewhere where they work on wrecked stuff. It ain't right under there." That's the type of professional insight you'll get from Southern Tire in West Monroe. Side note: My car had not been wrecked. I ended up going to Gene's Tire in West Monroe. They look at you when they speak to you and actually give you a "real" professional opinion. Turns out, I needed new upper control arms and lower control arm bushings before it could be aligned.

One of the tires on our travel trailer popped and the road side assistance guy recommended this…read moretire shop to have a replacement fitted to our factory rim. It was 30 min to closing, but they were extremely helpful and got us squared away in time for them to close on time! Many thanks!!

very nice and helpful helped us out with our oil light and didn't charge us we really recommend…read morethis place

went here today to get some new tires and witnessed one of the employees yelling at a young mother…read moreand her child in the parking lot because she did not leave them a 5 star review. The poor girl looked absolutely terrified to have this grown man screaming at her and her young child over a Facebook review. I was one second away from teaching this pathetic excuse of a man why happens when you treat a woman that way. After making sure she got out do there safely I got in my car and went to Discount Tire where they took great care of me. Any business that employs people who would yell at a young mother with her child in the parking lot over a Facebook review will never get a dime of my business. I would recommend going to literally ANY other tire shop in Monroe. To the owner/management, I would HIGHLY suggest reevaluating who you employ.

Moving to Ruston from the west coast, I was terrified of having to find a mechanic I could trust…read morewith our "his & her," seasoned, luxury whips. I located two places and I figured I'd call both to get a "feel" for each shop. The first shop wasn't ingratiating at all. But when I phoned ACE and told them of our recent move and about how we like keeping our vehicles well tuned, it was as if I were talking to an old friend. Kendon welcomed us to Ruston and invited us to "come on down" anytime so we could meet in person. I cannot express enough how professional, kind, personable and helpful everyone at shop is. In my experiences, they go out of their way to make sure we understand what needs to be down to keep the cars purring! Whenever there's been a problem, the guys at ACE are there to remedy the issue-fast! We have full confidence in ACE/Kendon and the entire team! Thank you so very much for everything you've done for our vehicles.

If you are in need of automotive or towing service, look no further. My sister's truck broke down…read moreafter 8p. We called this towing service hoping for a miracle and he truly helped us out in a time of need. He diagnosed our issue, fixed the car, and got us back on the road quickly. His kindness to my sister and her children touched our hearts. He is good at what he does and a man of integrity. Much love!

Fast service, good communication, and a personal touch. Perfect place to take a Toyota. It was 20%…read moreless than the Toyota place for new brakes and turning the rotors.

I bought my toyota highlander there and when I got it back it run like new, the staff is wonderful…read morepeople to work with and talk to the owner is great to talk to, they help you as much as they came they work with. Best transmission shop in Louisiana. I'm from New orleans not one there are better then here. Thank you guys, keep up the good work,in Jesus name amen!​

I cannot stress enough how pleased I was with the service I received from the entire staff. Passing…read morethrough from out of state is not when you want to experience car trouble but these guys took great care in assessing the issue and ordering the parts from the most cost effective dealers to have my vehicle good as new without leaving a hole in my pocket. Management stayed in contact with me during the repair process and were beyond gracious in allowing my car to stay at their location for several days beyond repair while I made arrangements to travel from four states away to pick it up. She drove like a dream all the way (643 miles to be exact) back home.