I had convinced myself that I needed brake shoes replaced (2 axles)) and wanted replacement part…read morefor tire pressure sensor. The guy at the counter recommended that they assess the pads before scheduling to work. He also explained they had a sensor tool that would tell me which sensor was bad. After 30 minutes, I was told the brake pads still had a thick layer and one tire sensor was bad. They had replaced it and after paying I was handed the keys and drove away. Thirty minutes and the cost of one sensor and I'm on the road!! Gene's Tire Service busted earned a repeat customer. Thank you to the team at this West Monroe location for the integrity and great customer service shown to me on this very busy day! You're the best!!

When I drove into town from Georgia, I ended up stranded with a flat tire on the side of the…read morefreeway. Gene's was quick to answer the phone and take care of me. It was a relief to speak with Mike as I felt like I was talking to a beloved and highly missed family member, which added tremendous ease to my frustrating situation. To make this experience even better, they knew exactly who I was when I walked in the door and seemed to be waiting for me. And WOW did they have fantastic customer service! Mike made sure I was happy and left smiling. I ended up having to replace 2 tires. They were quick to resolve this and got me out and back on the road in less than 30 minutes. Their pricing is great and exceeds expectations. Highly recommend their shop! Shops like theirs are hard to come by! Thank you Mike and team for making the storm clouds of this situation disappear! If I'm ever back in town and need car work, I'll be back! -Tiffany

Brett and Jarren were very friendly with amazing customer service they waited after hours for us…read moreinorder to get to them to get our tire fixed

When you spend time on the highway, your gonna run into some problems. Lost a tire and figured I'd…read morebe doing a lot more driving. I was recommended this place by a local. The guy helping was extra helpful and got me back on the road in less than an hour. Thank you..

Great quality tires with the spikes and the prices are always right love the Service Members never…read morenew 1 always the same familiar guys who do an excellent service for your brand new vehicle or "wheels" they are always happy with your service they will always remember you and they will never disappoint even though the car has it's own special needs they are very happy to help out with your every day customers appreciation with care and AWESOME RIMS

Great people's reasonable prices never have no issues at all just on the top place I go to for my…read moreservice

I took my car for an alignment, and they said they couldn't do it. When I went to pick up the…read morevehicle, the alignment guy (some guy with a beard that wouldn't even look up from his cellphone while talking to me) said, "You need to take that somewhere where they work on wrecked stuff. It ain't right under there." That's the type of professional insight you'll get from Southern Tire in West Monroe. Side note: My car had not been wrecked. I ended up going to Gene's Tire in West Monroe. They look at you when they speak to you and actually give you a "real" professional opinion. Turns out, I needed new upper control arms and lower control arm bushings before it could be aligned.

One of the tires on our travel trailer popped and the road side assistance guy recommended this…read moretire shop to have a replacement fitted to our factory rim. It was 30 min to closing, but they were extremely helpful and got us squared away in time for them to close on time! Many thanks!!

Great group of people. Fix my problems with no hitch. Very Reasonably priced…read more I have a 2006 Ford F150 4x4

While in Louisiana, before traveling back home to Texas I needed 4 new tires and a front end…read morealignment. Walpole worked me in on a Saturday morning, provided me great service at a great price. Needless to say my drive back to Texas with my grandson was a much safer trip than it could have been! Thank you Walpole Tire!! Sarah Taylor Weatherford Texas

I stopped by to get my tires filled and they were so helpful and nice! I was passing through on my…read moreroad trip. Great shop! Would highly recommend.

From the owner: Locally owned and operated, Ray's Tire Pros in West Monroe, Louisiana is your local auto repair and…read moretire shop! We pride ourselves on being your number-one choice for any auto repair. We offer auto repair services including oil changes, alignments, brakes, and more! We understand that getting your car fixed or buying new tires can be overwhelming. Let us help you choose from our large selection of tires. We feature tires that fit your needs and budget from top-quality brands, such as Michelin, BFGoodrich, Uniroyal, and more. We additionally provide road hazard on the tires that we sell. Call us for an appointment today!

I have known Steven LaCourse for a number of years now and if I had to describe him and his crew at…read moreDedicated Tire Service in one sentence it would be this: DTS is staffed with hardworking and honest individuals who treat each job as if they were working on their own vehicles. I know this from personal experience. DTS is the type of business you always heard your grandparents talk about...friendly, honest, fair, and always dependable. Steven practices business based upon three principles: God, Family, and Faith. I am so thankful that such places still exist in this world. Give Steven and his guys a chance. You will be glad that you did!

From the owner: Diesel Truck Repair, 24 hr Roadside Assistance, Diesel Tire Repair/Replacementread more

If this review seems over-the-top, understand something first:…read more Parker Tire & Alignment has completely ruined every other mechanic shop for me forever. 2021. Friday afternoon. 3 PM. Wife has a flat tire. We're brand new to town. Zero local connections. Panic level: catastrophic. So I start calling mechanic shops around town. Most of them treated my situation like I had interrupted the last 30 seconds of the Super Bowl. "Yeahhhh we're about to close." Cool. Outstanding. Appreciate the tremendous support. Then I called Parker Tire & Alignment. And Colin answered. Brother... this man didn't sound annoyed. He didn't sound rushed. He sounded like a first responder arriving at the scene of an automotive natural disaster. I'm convinced alarms started going off in the shop the second I explained the situation. "Woman stranded." "Friday tire emergency." "Deploy Colin immediately." With less than an hour before closing on a Friday, he treated us like we were lifelong customers instead of an inconvenience standing between him and the weekend. That one interaction locked us in permanently. Since then, Parker Tire & Alignment has worked on EVERYTHING we own. Tires Batteries Alignments Diagnostics Major engine work Probably spacecraft if you asked nicely And every single time: ABSOLUTE. PERFECTION. Their technicians are different. These aren't normal mechanics. These are automotive cryptid-level entities operating on knowledge mankind was never supposed to possess. I'm convinced one of them can identify engine problems through echolocation. Now let's discuss something almost extinct in 2026: HONESTY. These people will tell you the TRUTH. Not the dealership version of the truth. Not the "we found 14 additional problems" truth. Not the "your cabin air filter is spiritually misaligned" truth. REAL truth. If something needs fixing, they'll tell you. If it DOESN'T need fixing, they'll tell you that too. No pressure. No nonsense. No mystery fees generated by a random number generator hidden in the back office. That level of integrity is rarer than a Honda Altima driver using a turn signal. At this point, my trust in Colin is irrational. If he walked outside tomorrow, looked at my vehicle for 6 seconds, and quietly said: "Yeah... unfortunately the only solution is to take it to our shop on the Moon." I'd probably just nod and ask: "What time should I drop the keys off?" Absolute legends. The gold standard.

These guys are great. They go above and beyond. Genuinely good people. Service and prices are great…read moreas well. I'm new to the area and had been screwed over a couple times. Seen these guys on the news one night. They had helped a lady that got screwed over at a dealership and Parker's helped her. I highly recommend them.