Honest, reasonable and they don't take forever like some places!read more

I took a vehicle in for transmission repairs. I told the shop what kind of vehicle I had and that…read moreit was the transmission. It took 1 week to get the vehicle into the shop, 2 weeks after it went into the shop, I was told they do not do transmission work on my type of vehicle, At no time during the 3 weeks prior was I ever told they wouldn't work on it. On my google maps review, the owner responded: "I'm sorry we hurt your feeling". At no point did they apologize for not informing me they would not be fixing my transmission. This looks like they really do not care about customers to respond so callously. Charging someone for an engine diagnostic when knowing you will not complete the work is unethical and deceitful. There is no telling how many other customers that have done this to that have not reported the instance.

Very fast got to just wait for my car to get done. Had new valve cover gasket and water pump put…read moreon. Great service and good price!

Great service, he even took me to work before they opened. Would highly recommend them.read more

From the owner: Paul's Auto Repair Provides Auto Repair, Wheel Alignment, Computerized Engine Diagnostics, Exhaust…read moreSystems, Mufflers, Tire Sales, Tire Rotations, Vehicle Maintenance, Transmission Service, Roadside Service, Towing Services to the Centralia, IL Area.

My car broke down while driving along I57. Firestone was the only mechanic open on Sunday. They…read morewere able to get me in immediately. The repair was very involved and they recommended seeing a dealer mechanic. I would need to wait until the next day to tow my car. Chris said I could keep the car inside overnight as I had a trailer hitch with my luggage on it. He pointed out the nearby restaurants while I waited for a ride and also pointed me to a nearby ATM. Amazing service. Great dude! Thanks Firestone!

I will recommend Firestone I went there to get a couple tires put on my vehicle and I got a very…read moregood quote on some very decent tires the service was friendly and I really didn't have to wait as long as I thought I would and I would definitely be back to see Chris

Our son needed emergency tire service on New Year's Day in Mt. Vernon, IL. Bruce was recommended…read moreto us by Firestone Tire in Centralia, IL. Not only did he drive to Mt. Vernon to evaluate the tire, he then went back and got his tools and removed it, reshaped the rim, and provided a replacement tire so that our son could be on his way to finish his journey cross country. We couldn't be happier with the excellent service, top-notch communication, and fair pricing offered by Bruce in this situation. As parents, we are forever grateful to him for stepping in to help our son and providing a solution to get him back on the road timely, safely, and with minimal stress for all involved. Thank you Bruce!

Great service. I was stuck on side of road with my 5th wheel camper and they came to my rescue at…read morearound 10:30pm. Was there working until 3am. Highly recommend them.

Couldn't ask for a better Auto Repair guy. Doug goes out of his way to treat all people fair. He's…read moreworked on my Autos now going on over 30 years .

Unprofessional unclean unclean overall the people are rude the service is horrible. And come to…read morefind out the mechanic even isn't ase certifed