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Jimmy John's

2.5 (30 reviews)
InexpensiveSandwiches, Fast Food, Delis
Open 10:00 am - 9:00 pm
Updated 2 months ago

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What I ordered online ! :-)
Bec B.

Ordered at 5:17 PM To be delivered at: 6:15 PM Got it at 6:11 PM This is the first time I tried Jimmy John's, I used to work at subway but my friend I shared this with wanted Jimmy John's delivered so! Turkey tom (#4) with no tomatoes and easy mayo: 8/10 Comments:wouldve been better wiith cheese Chocolate chip cookie: 7/10 Comments:has white chocolate, which i dislike but otherwise fine Oatmeal raisin cookie: 10/10 Salt and vinegar chips: 7/10 Comments:to much of a vinegar taste Diet coke: 10/10 Monster energy: 10/10 Overall rating: 6/10

Half left of my Caprese sandwich.

I went to pick up my order. It was ready. The food was amazing. Would definitely go back !

Extra cheese where???
Bianca C.

First of all, I want to say this was my first time ever being here. My daughter usually orders for me and brings it to me. So I was unaware of which sub it is that she buys me all the time so I thought I'd go in and try them out for myself. First, when I got there, the guy which was the cashier's name, very irritated and rude, he was rushing me and acted like he had no patience and taking my order. It was really not that busy. There was no one behind me, and I feel like his attitude was uncalled for so at that point I was irritated due to the fact, I've been stressed out all day and I haven't ate. I try to come in and get me a sandwich with my kids and have a good day, but James made that a bit impossible so second besides resting me and being rude he didn't even try to help me with trying to use my rewards. I explain to him that I was in my phone because I was trying to figure out how to use my rewards but another coworker that was making sandwiches just told me to type in my phone number which he could've did but he had an attitude. I really didn't care for James. I'm disgusted at how he treated me and acted when I was in there, he was rushing me, and he act irritated by the fact that I was just taking my time and I didn't really know what I want it every question Iasked him Seemed to bother him. I didn't realize that the people and the sandwich line started making my sandwiches so I made a couple of requests after my sandwich was made, which was small. I would like the fixings on the top of my sandwich in the meat on the bottom and he turns over and says well they already made the sandwich. Do you want them to make a new sandwich And I said well they don't have to make a new sandwich they can just put the fixings on the top and the meat just swap it around. He rolls his eyes. The lady proceeds to fix the sandwich with the other guy with no problem and that was that. I really love their sandwiches but today it did not do any Good Being, I had a long stressful day and to come in with someone who has an attitude for no reason and was also being impatient when it was an a line of people behind me or maybe he just didn't wanna serve me. I don't know what it is but James needs to get it together. He needs to be trained on customer service. I'm really big on where I spend my money. I actually hate that I gave him a 15% tip when he didn't deserve it but that doesn't matter because I'm still gonna do what's on my heart and that is to do right by people even when they don't do right buy you. I really think that the people who make the sandwich should wait until the order is complete before they start making it. I ordered extra cheese on my sandwich and I didn't get that and my sandwich was not all that put together it look like they were a little skimpy on the toppings. I paid for extra and didn't get it so I'm a little disappointed and I probably will not be getting anything from him anytime soon or that location. Never-mind the fact that I spent 21.00 plus a tip for 1 sandwich combo just to be disappointed

No peppers anywhere
Devinee D.

I LOVE Jimmy Johns however this location always seems to mess up my order. Your menu is limited to sandwiches how do you possibly mess up this much. You call and they don't really care. You can come pick up the correct sandwich if you would like. NO, I ordered delivery because I'm busy working. This is the 4th time I've tried this location and 3/4 times my order has been aro

the receipt for the restaurant
Al R.

Wow. I have gone to this location at least a dozen times and can't believe how bad the service has fallen off. I politely called and asked if I could get some type of future compensation because my order was not only incomplete but it was also incorrect and I didn't want to drive back at night in the pouring rain to replace the food. I was placed on hold for an additional ten minutes, after already waiting 15 minutes for an inaccurate and incomplete order (the receipt shows exactly what was supposed to be in the bag). WORST CUSTOMER SERVICE EVER. I waited over fifteen minutes for the wrong food that was prepared by someone in training who had to keep going back and forth to read the board to see what went on the sandwich. Awful follow up by the training staff and they should be more than willing to fix a simple situation when he customer pays $22.51 and half the order is either incorrect or missing.

17 with dijon on wheat
jordan s.

i am an employee of this place but this is my honest review. ive been here for 2 years and at the moment we are understaffed but we do the best we can to get your order out freaky fast! you can never go wrong with a tasty sub anyway! our subs are really good depending on what youre in the mood foreally nice fun environment inside and hope that if you had a bad experience you give it another chance! oh and definitely get kicken ranch to dip your chips in!

Hair was wrapped around lettuce

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2 months ago

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3 years ago

Very poor customer service, server had an attitude and was not helpful, food was good but very poor customer care

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8 years ago

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8 years ago

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5 years ago

I have destroyed the evidence! Lol Delicious! Will be back for another unwich! Ordered at 6:32pm and received my order by 6:52!

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6 years ago

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10 years ago

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5 years ago

This was my second visit at this location and the employees are not friendly. They also completely messed up my order.

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8 years ago

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Ask the Community - Jimmy John's

Review Highlights - Jimmy John's

For my first visit here, I got a #11 Country Club, and added hot peppers.

$9.99 #11 COUNTRY CLUB

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P. Terry's Burger Stand

P. Terry's Burger Stand

(80 reviews)

The food overall was a 6.9/10. The double cheeseburger didn't have much flavor. I think it was…read moremissing salt and maybe the patties themselves are not too flavorful. I appreciate the all natural organic ingredients. The chicken burger was decent too, not the best but good. Fries are good. The service was 10/10. The restaurant is 10/10, very clean and friendly staff.

New location to Houston area and friends of mine wanted to try and they researched and told me…read morethere are a lot in Austin. So guess they want to expand to Houston market. Located in a HEB lot off 99 and I feel the HEB helps with traffic flow. Bldg looks nice from outside and inside is new and modern looking but sorta basic nothing fancy about it. Basic front counter and 1 small menu board and 1 small drink station. But in my opinion from a business point of view too many workers. The place was busy but not swamped to have 10+ workers. But drive-thru had many cars so maybe I'm wrong. Greeted as soon as we walked in with a worker saying "welcome in" and we placed our order and asked some questions and the cashier/order taker was friendly and helpful with explaining things to us. Prices are low ($3.50 for single and $8 for a single cheese combo) but the burgers are very small...as a comparison they are the size of a Jr burger. I ordered a single cheese without knowing this and my friends ordered doubles. $30 total. On reciept they break down the order and they number the burgers so you know who gets which burger as I added items to mine. The burger comes with lettuce and 1 tomato slice and special sauce (mayo based) I added onions and pickles but did not add ketchup or mustard as I wanted to try the special sauce and see if any good. Fries are thin and have skin on and were really crunchy, the fries were the best part of my experience, the burger was just OK and too small for adult male. My friends got the doubles and said it equaled a single normal size burger you'd get at other burger places as far as how filling the double was. I would suggest ordering a double if you're an adult who's hungry. They also have banana bread which seems odd for a burger place and really good cookies. We tried the bread and cookie and both were really good and sign states fresh made daily in store. Over all good experience but portion size to small for me to go back as I prefer a good size burger

Jimmy John's - sandwiches - Updated May 2026

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