Excellent customer service, food was good and very fast delivery!

Don't know how I can be the only customer and still get my food messed up and when I should up to get my sandwich fixed they closed at 5:30. I will not go back and don't recommend anyone else to eat their. read more

I really enjoyed Jimmy John's. Compared to Subway which charges about $6-$7 for a "Premium" sub, Jimmy John's blows them out of the water. Their Italian sub was great and you get a good value. Their service was super quick as well. I had just finished paying for my order and my sub was already ready to go. There's not much seating so it's hard to eat there but other than that we love Jimmy John's. read more

Jimmy John's - Lighting fast service and a great sandwich! - Sandwiches Near Me - Riverside, California

I am always greeted with a boisterous attitude and smile. Sandwiches are yummy, made properly and lightning fast!! I love Jimmy John's

Sandwiches are horrible not hardly any meat tons of lettuce, tomato not rippen all the way have not gone back

Never been here before, decided to use location on Riverwalk instead of Magnolia at Tyler. Man, bought 6 Little John sandwiches for 4 of us and it was sooo awesome. The App for ordering lets you customize each sandwich. You can get Little Johns any meat almost, thought it was just Italian, App proved me wrong. All for $18 bucks, badically $4.50 per person. It was great. Looking forward to next trip. read more

I ordered a BLT and you could not even taste the bacon. It was rubber and disgusting. read more

Jimmy John's - Nasty bacon - Sandwiches Near Me - Riverside, California

If you REEALLLY want a sandwich go to subway. Only advantage this place has over other sandwich shops is they deliver. so yeah for lazy ppl like myself good choice when you dont want to move and just want something simple. sandwiches are what you expect, basic sandwich meats, option for pickle... long story short if you're too lazy to leave the house and dont have the stuff to make a sandwich at home. this is the place :) read more

Food was good...just your typical Jimmy Johns. Clean, etc. Employees were terrible. They are not welcoming at all. Not one of them smiled or seemed kind. You're not greeted and they kind of look at you like you're stupid or just annoying. read more

Over an hour for two sandwiches is ridiculous and then to not be able to get a hold of anyone from the store is not acceptable. If someone had answered and told me they were having a busy night or were understaffed I would understand. I won't be ordering from them again anytime soon. Not sure if I'll even get my dinner so I'm going to just pick up food from elsewhere. I am disappointed and very inconvenienced by the lack of communication. read more

We eat here. A lot. I usually order delivery. This particular location has very friendly staff. The delivery drivers are always friendly & when I choose to pick-up or order inside, they're always very nice. Service has never been an issue here for us. I would also like to note that it's very clean inside. Sometime they get my delivery orders wrong, but I am also one of "those customers" who super customizes their order to an annoying degree. I would say about 8/10 times are correct, which in my opinion is pretty alright. However, even when they do miss something it's always one, maybe two, things. And yes they delivery REALLY fast. Quality of ingredients and freshness has only ever been an issue for me one time. The bread was a little "eh" but 1 time out of like 30 is fine. Everything always tastes really good. I like this place a crap-ton. We'll keep coming back. read more

They were extremely friendly and helpful. We haven't been here before so weren't sure what to get. The cashier was patient and the workers making the sandwiches were efficient. They even offered for us to try the new ranch at no cost. I'm sold. read more

Jimmy John's - Sandwiches Near Me - Riverside, California

I've ordered from this Jimmy Johns location 3 times and I've been pleased every time. The service is quick. They are not stingy with the portion of their ingredients and the food is great! Lastly, the crew was welcoming and friendly! read more

So apparently new closing time is 945. Even though I clearly saw them still have their food out because I drove by the front as I was leaving and saw she was barely starting to put the stuff away. read more

This is probably one of the best sandwich at places I had ever been to I love the sprouts I love their veggies everything is very fresh highly recommend it read more

DO NOT EAT here, I REPEAT, DO NOT EAT HERE! If you are looking for a decent sandwich place, this is not the spot... 1. My total for a sandwich, pickle, chips and a drink was $13. 2. My sandwich was made incorrectly and the employee proceeded to argue that it was made correctly until I showed her that the avocado spread and cucumber slices were missing which were both key ingredients in the 'Beach Club'. 3. She then asked the lead on shift if she was able to take it back to have it redone since it was already handed to me (the lead re-made the sandwich for me from scratch). 4. I had to ask for the pickle that I paid for as well as reach over the counter to grab a bag as my meal was not bagged and handed to me (all items were placed on the counter for me to handle individually) WORST customer service and accountability that I've ever experienced. I will NOT be returning. ** I find it ironic that they brand themselves as having "exceptional delivery" and the food and service was anything but exceptional. read more

i was looking for something quick before work. i walk in to an empty restaurant with two workers and it was my first time there, wasn't welcomed at all or even just decent kindness shown. the guy working taking my order was so rude, i know nothing about the menu and he was giving me attitude because i didn't know what menu item i was asking for a turkey sandwich. then when my food was done they didn't tell me it was ready and i was waiting for nothing. the girl and guy working are there to just hang out on the clock. never coming back i didn't even want to go in the first place it was just the only thing available. read more

Had lunch here for the first time. We were greeted immediately when we entered. The atmosphere is nice, new, clean, and it has a sort of "classic/industrial" vibe (brick wall, red & white subway tile, stone tile flooring.) I had a #12 (Beach Club) and my son had the Slim 1 (Ham & Cheese.) I asked for peppers on mine and they said they only have cherry peppers. Great! I love cherry peppers! :) I also asked for pickles, and they told me that they only have whole dill pickles available for an extra charge. That's fine, let's do it! They got started on our sandwiches right away. When I realized that they also have alfalfa sprouts, I asked if I could add them as well, and they were happy to add them (at no charge, I may add.) I also want to add that my sandwich was already made and wrapped and the girl was happy to unwrap it and add the sprouts and re-wrap it for me. I told her that I could just have a side of sprouts and I can put it on myself, and she smiled sweetly and said she is happy to put it on for me. That was so nice! My son ordered the Slim ham & Cheese. ("Slim" means just meat, cheese, and bread.) I asked if he could get mayonnaise on his sandwich and they said that they can't add it to a Slim, but they could give us mayo packets and we can put it on ourselves. No worries. We can handle that! So we complete our order with 2 regular size drinks and a bag of BBQ chips. The total for the 2 sandwiches, pickle, 2 drinks, and 1 bag of chips was $20.02, which may sound like a lot, but this is good QUALITY food! Just wait until you taste it! :) We decided to eat inside, versus taking it To Go. Once our sandwiches were ready, they placed them all neatly wrapped in the counter and called out our order so we could come up and get it. The pickle was wrapped in paper too. It was huge! Just like the ones at Disneyland. (I suspect they could be the same ones! Tasted exactly the same! Delicious!!) We sat down and unwrapped our sandwiches. Wow!!! The bread is fresh, soft, and tasty. The meat and cheese are obviously really high quality. And the produce was all really fresh. And they take care not to just slap everything on there. It was actually a nice, neat sandwich (unlike many other sandwich places! Messy sandwich = Yuck!) My 7 year old son couldn't believe how good it was. He kept using words like "fresh" and "quality" and "delicious" ... And he said it was his favorite sandwich ever!!! He isn't usually a big eater, but he ate his ENTIRE 8" Slim Ham & Cheese with mayo!!! :) I don't leave reviews very often, but this place is definitely worthy of 5 stars!! They have excellent quality, their sandwiches are delicious, and the employees were friendly and seemed happy in their workplace! (Sadly this is a rarity these days!) Thank you Jimmy John's!! We'll definitely be back soon! P.S. They have signs on the walls that are worth reading. And the sign on the floor in the ladies restroom is ironically funny! :) read more

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I was excited to learn they delivered. I'm not sure what their boundaries are though. I live 1.5 miles away and it's too far for delivery. Disappointing. However, both times I've gone, I have enjoyed my sandwich. read more

Jimmy John's - #9. Italian Night Club. - Sandwiches Near Me - Riverside, California

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jimmy johns is delicious haven't had this location yet but i've had other and it's good

Don't bother with this place. The best thing about them is that they can delivery a cold plain sandwich to you for an upped fee. Don't get me wrong, they have decent customer service but the product is just not good. You can make yourself a better sandwich at home for a fraction of the price. No hot subs here (which is fine because it's almost always hot in Riverside) but also not a lot of choices/variety. (Unless you count mix-and-matching three types of meat and a few veggies as variety.) If you are hungry there are a half dozen restaurants within walking distance of this location, that are way more culinarily satisfying (First Class Pizza, Wing Stop, Armandos, Rohey's Wok, O'Tea, Carl's Jr., just to name a few). read more

Super fast service. I was disappointed they don't have kids options so I opted for the skinny and split it for my kids. I had a veggie sandwich, it was good but I wasn't overly impressed for the price. The bread was really good. I'll go back and try something else another time. -on a side note, they were clearly training and had a lot of workers. I was surprised to only be greeted by one and when we left no one said anything. I wouldn't say customer service was poor but they should try to step it up a notch read more

This place first notation important really messed up. I ordered a turkey sandwich with NO TOMATOES AND MAYO due to food allergies and what surprise when I opened my sandwich to see mayo and tomatoes !! Let's go back to when I first walked into the place I've never even been here it's my first time I walked in and the person to take my order just looked at me flat blank didn't say two words I ended up saying Hi how are you ! Then she said hi with a dull enthusiasm. Horrible customer service she couldn't even get my order right or perhaps the person making the sandwich. Too many other places to choose a sandwich that have to deal with mistakes like that. read more

Jimmy John's - Big mistake ordered a sandwich with no mayo and no tomatoes due to allergies and and to my surprise I got exactly what I didn't order ! - Sandwiches Near Me - Riverside, California

With the price that I paid for the sandwich, I would rather go elsewhere. My total was almost $10 for a drink and a 8" tuna sub. I wanted hot sandwich but only cold cuts are served. No soup either. read more

ok the sandwhiches are really good but let me tell you about their so called delivery!!! i was amazed to find out 1.45 miles is too far away for them too deliver ARE YOU FREKIN KIDDING ME !!! it took me no time to get to jimmys but apparently its too far for them. oh my god best part of this experience is when i pull up to jimmy jonhns in bright neon letters it says SERIOUS DELIVERY !!!!! BAhahahahhaha you got to be kidding me why advertise you deliver when you cant even deliver 1.45 miles away,what a JOKE!!! i give you 3 stars cause your food good. read more

If I could give this establishment no stars I would Yoselyn (Manager) and Michelle also Manager today around 1600 made a few mistakes on my online order so I had to go up there for it to be fixed after me paying for delivery fee and was not made aware that it was delivered until I called 40 min later and said it wasn't their fault and that something was wrong with the app. Ok I can I can understand that part however when your sandwich looks like it was put together by a 2 year old and I payed for extra guacamole sauce and I was give a teaspoon spread thing . Mind you I paid 1.00 extra so I go up to the store in get there in 5 min or less I asked if they could remake my sandwich because it was dry and didn't taste good as it normally do. They said we have a way of making our sandwiches and can't assist you with you in making it with extra Mayo and more avocado. I was told that the general manager is very strict and dose not let us make it any other way. I asked to speak with her manager and if could get the person I spoke to over the phones name also along with her. Her reply was "I can call my manager now actually I'll txt them and let them know your situation" . This was the most condescending, passive aggressive, sarcastic employee that o ever met. I then said well I can let whoever your manager is myself and also the owner the reply was " ohh I can let the owner know as well " the two young women never introduced themselves they only called themselves manager I asked them to write both their names down and they wrote all three employees that were there. All I know is that Karime had nothing to do with this unprofessional catastrophe and I was not going to put her in it . When I asked her for her name no smart mouth she was very sweet and soft spoken and can tell she was there to do her job. The two Names that I have that they made sure they were managers and did not care who I spoke with about their work ethic was pretty confident and secure that my voice, opinion , money was not wanted nor cared about. I have never been treated with such disrespect and bullied . When I would talk to one person the other would jump in not allowing me to finish speaking at times I never come and do reviews however this will be take. To the headquarters. I want to talk to the General Manger to let them know that I could not get a number frm them to speak with them ans that they would txt and call the general manager and owner for me and let them know my concern with no information asked from them to give to their higher up. So I will make sure that whatever I have to do this will be taken care of and in hopes that these two young women that are managers who represent Jimmy Johns establishment know how to speak to people treat people and be humbled, take accountability always make a customer feel that the money they spend is valued and cared for . read more

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Definitely not what I thought it was just look at my photos....And you get hardy any meat they don't give u anything on the side ....it's on the sandwich or u just don't get it...one star for the 50c day old bread taking it home to improve it with some butter and some more meat ! read more

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Previous Florida JJ employee. So Jimmy Johns food is amazing and here it still tastes great the #9 is my favorite. But... JJs is supposed to be known for their freaky fast service and by that our location had your sandwich done by time you finished paying. So far locations in California fail at this miserably. It seems that the managers at these locations just aren't proactive in making sure the employees are all working to making the service fast because so far multiple locations only have 1 person preparing your entire sandwich even if it's for 2 sandwiches when it should be at least 3. Sometimes you see others either just in the back on their phone or doing something that could wait until the customers are served. Summary: Food is great, service could use improvements to live up to the JJ name and slogan read more

Jimmy Johns is always Fresh and delicious!! And delivery is super fast. Staff is friendly

I loved the club lulu and the wheat bread!! And they have the best pickles :) the young ladies that were working were very nice and did a great job. That fact that they deliver makes it even better. read more

They did not ask me about bread option. The. Bread for my Tuna sandwich was too hard. Later when I called them they said they had bread option. Weird n nothing special. Interior n location were good though. read more

Having just moved here, I'm new to all the local food places. Today I decided to order with Jimmy John's as they delivery for only $1.00. I ordered and my food arrived exactly 10 mins after ordering, which was extremely surprising. I ordered the Beach Club and it was delicious. I'm very happy with their food and their delivery service is freaky fast and on a Friday! Would highly recommend if you are craving a sandwich and want it quick. read more

Everyone there including the "Mexican boy" are very nice. The sandwiches are great too! If you can't say something nice don't say anything at all! Move along! read more

Bread - Excellent Condiments - Excellent Service - Excellent Meat and Cheese - Excellent I have tried the Tuna and the Roast Beef. Both were excellent. Add sprouts for added freshness! AND THEY DELIVER! read more

Watch out subway!, jersey mikes, and Quiznos! ! And any other sandwich place!! Jimmy Johns totally knocked it out of the park!, my favorite part is that the sandwich bread doesn't break apart when you're eating it !, and everything tastes sooo fresh! And the bread! So much better then subway (no affence ) . Best place to go with friends, family , or just for a lunch break. Pretty great!! read more

Jimmy John's - Sandwiches! ! - Sandwiches Near Me - Riverside, California

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Called to place an order for delivery and was told no because I am too close to another jimmy johns on magnolia. The jimmy johns on magnolia is closed because of construction. I told the las sierra location thats why i was calling them but they still refused to take the order. It must be nice to not need any business. Since I have to drive to pick it up, I am going to jersey mikes. read more

First timer, I loved it. Specially the good service, thank you to the young Hispanic boy that was very friendly and helped me. I wish more young people were so dedicated. read more

This place is one of the few eateries we will go to in Riverside. There are many poor restaurants out there, with high prices and either poor food quality or bad service or both. The food here has always been fresh and delicious, very flavorful. The service is great, the staff will do everything possible to make sure you are happy and satisfied with your order. If you are in the mood for a really good sandwich, I would suggest this place. We have been coming here for at least six months now and have not once been disappointed. read more

This is my first time using their delivery service! I really really appreciated it because, when you have call offs, are starving at work with no coverage, delivery is heaven sent!! My sandwich tasted great!! The only reason for 4/5 stars is because the size is not very large for the biggest size. Ehhhh whatever. read more

Friendly staff at this location. Jimmy Johns is consistent and I like their store layout. For me they are hands down the best sandwich chain out West! read more