It's been pre pandemic Since I've been to Jimmy johns Many health issues and what not but I was in the mood for a sub And they did not disappoint asked for a few modifications to the sub and they did it perfectly Very nice over the phone and when I picked it up cleanliness top notch very nice staff definitely was happy to tip them a couple bucks because I haven't seen people take pride in the fast food industry in awhile kudos Jimmy johns I'll be seeing you soon ! read more

I placed a mobile order and walked into the restaurant. I told them that I was waiting for a mobile order and gave them my name. I sat down at one of the tables. There are only 3-4 small tables. It's a very small restaurant. I waited. And I waited. And I waited. One of the employees asked if I was still waiting. He looked on the mobile order shelf in the front and it was there. WTF?!?! This is the 2nd time this has happened to me. read more

I know it's a chain but the sandwiches are real good. Bread is amazing and the produce and meat always tastes fresh. Their tuna is my favorite tuna sandwich it's so good. Sandwiches are nice and light as well so I don't feel awful. The staff at this one always gets my order right even though I add different veggies on different sandwiches read more

I went to pick up an order. The employees after I asked said I had everything and I didn't. They were rude when I asked. I had 4 missing drinks. read more

Staff friendly. Food is really good. Been many times and have never had a bad experience. Then again, businesses want you to have a good experience so the next time something happens not to your liking, just stop and think before you go lambast a company. Try signing the front of checks and see how hard it is. Especially in today's world. read more

If you like carbs and no protein, get a sandwich here. Disappointed today. SMH. Hardly any meat. read more

Jimmy John's - Literally no meat - Sandwiches Near Me - Las Vegas, Nevada

I really love Jimmy John's Italian sandwich, especially the #9 called Italian Night Club ... The regular 8" sub is a good amount, and adding a choice of chips or cookies and a drink, makes it a satisfying meal. The company constantly advertise their freaky fast service and YES, they are freaky fast! Before you blink, the food is front of you! And I love it! This location, is a very small shop, with only 3 little tables with chairs inside, but I guess it is enough here! Most likely you grab your food and go! It is even faster if you use their app and order ahead! read more

Jimmy John's - #9 Italian Night Club - Sandwiches Near Me - Las Vegas, Nevada

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Ordered a #12 as a wrap. Turkey provolone and avocado. Wrap Literally comes with 1 slice of turkey and almost No avocado. Brought it to the attention of the staff and they said the meat is weighted and that's how is comes. So ridiculous, this is basically an all lettuce wrap. Will not be spending a dime here again. read more

Jimmy John's - ##12 BEACH CLUB - Sandwiches Near Me - Las Vegas, Nevada

I was really excited to try the new toasted subs, and my first visit was a success. Today however, I added cucumbers and my entire sandwich was bitter and disgusting. Something is seriously wrong with the cucumbers and they need to be removed for the time being! I don't expect staff to do a taste test of every ingredient, but some level of quality control needs to happen! read more

Good sandwich but the staff was terrible. Poor customer service, staff argued with each other. I would not recommend the Summerlin store.

Just ordered four meals, one of my subs was super dry and disappointing. I checked the menu to make sure it wasn't something I missed. The sub I order comes with mayo. I drove back and let the staff know. One of the staff members grabbed my sub and opened it and said "oh, this is the wrong sub" I expected for them to remake a new sandwich but instead offered mayo packets. I explained that my sub comes with mayo and he argued with that it didn't. I told him the number sub and he looked at the wrapper and said "sorry, I wrote real bad 5's" gave me mayo packets and walked away. The lack of customer service is terrible. Please take some time and revisit training with the staff, they all look so lost. read more

Unfortunately was charged 3 times for 2 sandwiches about two weeks ago. Called complained and spoke to a manager who informed me they uploaded a free sandwich to my account. Today I come in to find out there is no free sandwich lame as hell. Don't say you're going to do something and not do it. read more

I love Jimmy John's and this location! I've been hooked on the #12 Beach Club for over 10 years now. I switch between bread and "unwhich" style where the bread is replaced with lettuce. The ingredients are ALWAYS fresh here. I love the outdoor seating option. I've done delivery with this location and dine in and have been happy with both. HUGE TIP: download their app so you can get fun freebies and rewards. The service is always freaky fast! read more

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Placed an online order for delivery at this location as I have countless times for almost 10 years. (Usually the order is delivered within 10-15 minutes.) A few moments later, a notification came through stating that JJ's had given the order to Uber to complete the delivery. I should have known then there would be an issue. 45 minutes later I received a call from the "manager" at JJ's asking me to confirm I had received my offer. He repeated his question in many ways, and I kept responding that I did not have my order. He said if I didn't get it in 5 minutes to call back and it would be canceled. Called back 10 minutes later and was told by the "manager" that "Well it was picked up. Are you sure you don't have it?" At that point, we no longer wanted the sandwiches which surely would have been mush in this heat. While on the phone with the manager, a message came through stating that Uber had canceled my order. The "manager" claimed that "this" has been a common occurrence recently. Unsure if he meant that Uber drivers are stealing the food or just not delivering. When I asked if I could place a new order and have a JJ's employee deliver it, I was told no and that there was no delivery driver that day. Consider eating in or carrying out, or find another sandwich shop. read more

The worst cases of shrinkflation and reduction of quality i've experienced, all at the same time! Basically, a mayonnaise and bread sandwich. I can see many others agree by the poor reviews they get. And I feel bad for young people, that think this is it a good sandwich. I used to crave one of these sandwiches every now and then but whatever it was that I was craving is gone. read more

Ordered a sandwich asked for no lettuce and tipped. Got home and was covered in lettuce. Service horrible and wasted my money. Wasn't going to waste time 30 minutes and beg for a replacement. read more

I had never been to Jimmy John's before the young people working were not friendly and did not make the sandwiches how I asked them to

While Jimmy John's isn't the healthiest, I will have it from time to time. Food was great, service was great, but there was a homeless man sleeping on the bench outside, so not the best atmosphere as you are walking up to the restaurant. If you can look past (both literally and figuratively) the homeless man, I'm sure you'll enjoy your sandwich! read more

This Jimmy John's specifically is great ! During this COVID time it's been very difficult to find restaurants that adhere to the strict regulations. And this one does ! Plus their sandwiches are always perfectly made. Please visit and support this Jimmy John's. They've been outstanding during this extremely difficult time. We're very lucky in the Summerlin area to have suck great restaurants and sandwich shops. I'm sure it's been difficult to adapt, but glad our restaurants are doing so with ease... Aloha !! read more

Jimmy John's - Waiting on my subs... - Sandwiches Near Me - Las Vegas, Nevada

One of the best sandwiches I've had in awhile!! Please disregard the other complaints on app ordering!!.. I ordered on app and showed up 5 minutes later and my original Italian was done and ready.. all my specifics like extra veggies, light oil and vinegar, add light Dijon executed on point!! Killer vibe, happy employees and patrons.. I'll definitely be back!! The yeasty, hoagie roll aroma, quality slices and toppings take me back to the east coast!!.. and this is a chain.. THAT does it right!! read more

Jimmy John's - Original Italian, perfectly executed!! - Sandwiches Near Me - Las Vegas, Nevada

Always a great sandwich. Jimmy John's is always my go to. I always go to Jimmy John's Weather. I'm out of town or in my own area.

The young man who helped me tonight was awesome! Super friendly. Didn't rush me or make me feel bad for coming in an hour before close Had a lovely talk about my old 10$ i paid with l0l Tipped him a 5$ & sat in to eat Food is excellent, & the service was top notch. Ty! read more

Walked into this jimmy johns location on Feb 23, 840pm. The three employees rudely started complaining and joking within themselves that they were closing at 9pm making rude jokes. I asked them "don't you close at 9pm?" I told them that I didn't appreciate how rude they were, rushing me. I wasn't planning on dinning in, it was a quick to go order. Last time going to this location. read more

Out of towners visited this location. Sandwich was very good. Place and bathroom were clean. Cashier can use some manners. read more

This place is so nasty I went in today 4/14/23 and my sandwich had expired avocado and a chunk of random black and white mold on it. You can taste when avocado is expired, after one bite I wiped all the avocado off. I didn't find the chunk of mold until I was almost done with my food. Don't come to the W Charleston location. read more

Jimmy John's - a close up of a bag of hot dogs - Sandwiches Near Me - Las Vegas, Nevada

Always reliably fast & tasty! Usually very consistent no matter location. I've seen some negative reviews, but haven't experienced any bad service or food in the many years I've gone to JJ; I also really enjoyed your new Zesty Garden Turkey Club & wish you would keep it! Keep up the great work! read more

What a loaded #1 Ham & Cheese sandwich looks like, on hardened bun. Can't say I was impressed. read more

Jimmy John's - a sandwich on a wrapper - Sandwiches Near Me - Las Vegas, Nevada

I ordered a #4 with cheese, lettuce and mayo only. I watched them making the sandwiches and he did not make it without tomatoes. I told them it was ordered with no tomatoes. I said it's cheese, lettuce and mayo only. Then he said no "turkey".  I said yes turkey. it's a #4 Turkey Tom. I heard him Wisper, to the other sandwich maker one slice. I stepped outside and looked at the sandwich and sure enough there was only one slice. I went back in and said It was not my mistake you make the sandwich wrong. When I complain, you rip me off and only give me one slice of turkey. He said the Turkey Tom only comes with one slice. I tossed the sandwich in your trash and walked out, minus my sandwich and money. I called another location 702-983-1806 and asked how many slices of turkey come on a #4 Turkey Tom? She said 3-4 it by weight. I told her the story and she said Definity complain. The manager needs to know what happened. read more

They are getting a two star only because the sandwich is good. These people are the blind leading the blind in this store. It is upsetting. I used the app to order from an email that I received yesterday for a $5.99 sub. I thought I would pay in the store since the $5.99 price didn't come up and ask in the store what I may be doing wrong to get the email price. The Girl at the register didn't know. I show her the email. I show her the expiration. I show her my app. She is clueless. A guy comes over and mumbles something and walks away after striking keys on the register. I figure he adjusted the price. Yet, she proceeds to tell me $10.28. She gives me the incorrect change. I correct her and she said you gave me a $20. Yes, I did and I gave you the correct change after I went out to my car to give it to her. However, she gave me $10. 72. I said you gave me too much money. She can only give me a stoned look on her face while everyone else stare at me. I said fine; I will take your money. I am bewildered. Part of me wanted to return the sandwich, but I wondered how long that would take for them to give me back a $20 bill from their register. They are all messing around in there and the customer is the dumb one apparently while there are no customers and I am interrupting their work day. read more

You missed the mark on this one, guys! I came by for a quick late lunch to-go on Friday. Poorly wrapped/white rind lettuce/loose and just plain sloppy. To pay $10 for this is brutal. I am not sure if I would personally go back to this location. I would rather you be "moderately freaky fast" and make it with love instead! read more

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I am pretty annoyed at this JJ establishment. I love JJs and order here quite often, but this is the second time I've had issues with getting the food I ordered through app for delivery. I ordered a hour and 15 min before closing and still show it hasn't even left "out for delivery". The store is closed now, my family hasn't eaten dinner, and there was no notification that they fulfilled my order. It isn't cheap either... It is one thing to not be able to complete order for some reason or take awhile and communicate this, but it is another thing to not notify a customer of their order status, not deliver, have them pay, and close your shop for the night. Ummm.... Please do better! read more

Staff was friendly. Made sure I knew about new offerings. Food was great. I'll be back soon.

This was my first time trying Jimmy John's. This is a small location but it does have a nice size outdoor seating area with adequate shade. As most will say, they are very prompt about getting your sandwich out, which is great if your in a crunch. As for the sandwich. It was okay, maybe 5/10. I tried the #4 turkey and cheese. If classic meat and cheese sandwich's are your thing. Then this might be a good place to check out. It was disappointing that they only carry one kind of cheese. read more

Jimmy John's - #4 Turkey and Cheese - Sandwiches Near Me - Las Vegas, Nevada

Really not impressed in any way shape or form. In the past I ate JJ that was lunch catering at work it wasn't the best but this was my first time going in I figured it'd be at least as good as port of subs! My sandwich was boring but good nothing special. I got the veggie. Nobody asks you what type of bread I'm guessing it's only white bread here. I say I'd like a side of avocado for my 3 yr old, I actually repeated that a couple times the guy acted like he didn't get it. He says you want avocado for your sandwich? I repeated myself a third time, "it's for him, and it comes with chips and a drink right?" "Yes." I pay. They hand me mashed avacado in a tiny container.... I said "I wanted a side of avocado, this is all he's eating that's why I asked." "Oh we only have avacado spread"... ummm okay why didn't you tell me that before I paid? I go to get chips and drink, the guy realizes he didn't ring up my chips or drink. So then I get to break another bill and pay for those separate. What a stupid experience. Not coming here ever again that was super annoying. To top it off they don't hand you napkins or silverware or anything my hands where full and I couldn't grab anything like that. Really, Subway or port of subs is actually much better than JJ. read more

Amazing customer service!! They were friendly, kind, and helpful! Very much appreciated! :) love this location and the service!

Terrible Service, left in the middle of ordering my sandwiches. Location should be shut down No star at all!!! read more

Everyone! I just got notified by my bank that their card reader skimmed my card! On the phone right now canceling it and getting a new one issued! Don't use your CC or debit cards there at all! read more

I guess I'm just confused how you run out of French bread at 11:45am as a jimmy johns store..... very frustrating. It just didn't make sense. Unfortunate. read more

Quick service and decent sandwiches is the name of the game here. I end up at Jimmy John's when I need lunch and have a limited time to eat. Great for delivery as well. read more

Jimmy John's - Vito - Sandwiches Near Me - Las Vegas, Nevada

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I have to come back on here and update my review. The operating owner reached out to me personally via email, apologizing for the inconvenience and lack of customer service by the management staff this weekend. This means EVERYTHING to me. Acknowledging the issue and fixing it. Dan Apollo, you get it. Thank you so much for caring enough for your company and for its customers to reach out and rectify the situation. There should be more owners like you. Wishing you great and continued success. read more