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    Shake Shack Summerlin

    3.7 (830 reviews)
    Open 10:00 am - 12:00 AM (Next day)
    Updated a few days ago

    Order Shake Shack Summerlin Takeout or Delivery

    Shake Shack Summerlin Photos

    Business Info

    SHAKE SHACK SUMMERLIN ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Dogs allowed
    Outdoor seating

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    Recommended Reviews - Shake Shack Summerlin

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    Michelle C.

    My boyfriend had never been to Shake Shack before, so we figured it was time for him to try it at least once. We went to the Downtown Summerlin location and it was busy. We ordered on the tablets off to the side, which was easy enough, but it ended up taking longer than expected for our food to come out. We decided to take our food to go and ate outside in the courtyard overlooking the pond, which was a great spot to sit and enjoy the weather. The food itself was good. The cheeseburger and fries were good enough but for me it's hard to justify paying prices like that for a cheeseburger. At the prices you pay here, I would rather support a more local joint.

    Water cup not much bigger than a pinkie finger... Wildly disrespectful for the prices
    Joseph R.

    Please do yourself a favor and just go to In-N-Out.... Please.... Shake Shake is wildly overpriced and legit ridiculous down to the fact you cant have a normal sized cup of water with ice. EVERYTHING costs money here and WAY too much of it.... What In-N-Out charges $10 for is LITERALLY $24 here... Truly go to a restaurant and sit down and eat vs allowing this company to act like the overpriced joke ( Five Jerks )

    Cheeseburger. Loved it. It's right up there with Culver's.
    Cindy K.

    I really feel that this is a 3.5. It's better than it is worse, so I went up to a 4. I've never had shake shack before this is my first time and what really attracted me was I saw they had a sticky toffee pudding milkshake for the season and I love sticky toffee pudding . So I'm gonna stick to the actual sticky toffee pudding rather than the milkshake. I had this delivered through Uber eats I live about 5 miles away and by the time my shit got to me the whipped cream had completely melted, and it was really soupy. It didn't have a good flavor to it at all. They also did not include a straw. That was inconvenient and very annoying. How do you forget to pack a straw with a milkshake? I had gotten a grilled cheese sandwich which was packed right next to the very cold milkshake so by the time I got it, my sandwich was cold and I wish I had popped it in the microwave because even though it was cold, I ate the whole thing it was actually very good . So I'm sure it would be really fantastic hot. I think they really need to work on packing there to go orders and thinking about how much that milkshake is going to cool the food down. I got a plain cheeseburger and it was fantastic. I think it was a little bit on the expensive side, but I really enjoyed it and I would pay that money again. However I will go there in the future rather than have it delivered because the food just did not hold up well, which is what I find when you have fast food delivered so that was a me problem not of them problem I believe. I really actually enjoyed the food. I not sure about the milkshakes. I'll have to try a different one and I'll definitely go there in person to get my food next time.

    ShackBurger  Cheese Fries
    Rea C.

    If you're looking for a solid burger and fries, this is definitely a decent spot to try out. It's located in Downtown Summerlin near a spacious parking lot, so it's easily accessible. As we walked in, the employees didn't acknowledge us, so we figured that the food was ordered through the kiosk. Since it was hot outside, we decided to grab an indoor table and waited about 15-20 minutes before the food came out. I will say, the food came out piping hot and smelled absolutely delicious. My husband ordered the double cheeseburger and I decided to get the ShackBurger with extra Shacksauce, a side of cheese fries (cheese on the side) and a fountain drink to share. These burgers were juicy and cooked very well, but it needed a bit more seasoning. The fries were somewhat crispy with a very soft interior and they paired perfectly with the creamy cheese sauce. For some reason I thought the Shacksauce had more flavor, but it was definitely more mayo based. Overall, this place was pretty laidback, the food was nice and fresh, but the seasoning needs to be brought up a notch.

    Shake Shack @Summerlin Downtown
    Sheilicha S.

    I wanted to check this particular Shake Shack out here in Downtown Summerlin. I received a few rewards for my purchase and I was able to use them with my orders. I ordered an Avocado Bacon Angus Cheeseburger but without the bacon, and a half slice of cheese. Ross, Kie, Sebastian, and Sabrina were so friendly, working as a team. My Crinkled fries took awhile before coming out the fryer but I'm glad they had No Salt, and were cooked thoroughly. I also ended up getting a Banana Pudding Shake as you can see from my photos. It's Phat Gal Friday, lol. Plus my doctor told me that I needed to start eating MORE FATTY PROTEIN. I went from 218lbs in Texas back down to 185lbs here in Las Vegas since moving back in June. I can stand to lose at least 25 more before the New Year. Now the inside dining experience was nice. There's huge benches inside, and outside, there's plenty of outdoor patio furniture with umbrellas. Being 62 degrees cooler this evening and how it looks like Dorothy from the Wizard of Oz might twirling around in the wind. I'd think they'd have the heated patio lamps outdoors. I would've definitely sat outside if they were there. Overall everyone was polite, the hospitality was A-1, and I wanna thank the night Manager, I didn't ask her for her name but she Rocked as well. Definitely will return to dine in, and watch some sports again.

    Double Shack Stack, Shroom Burger, Chicken Bites, fries
    Janice L.

    This Shake Shack location is pretty standard. It was clean and the staff was attentive and friendly. There are some kiosks for ordering, which was a nice way to keep the process quick. We ordered a double Shack Stack, the 'Shroom burger, chicken bites, and fries. Most everything we very good. Fries were crispy, chicken wasn't dry, and the burger was great. I wanted to like the 'Shroom burger more and knew there would be cheese in the mushroom patty, but the cheese really overwhelmed the flavor of the whole burger. I'll skip this option moving forward. In general, it was still a good dining experience.

    Lori L.

    It was my first time going to Shake Shack. I was grateful they had indoor dining, as it was a hot Vegas afternoon. They have plenty of outdoor tables as well. As we walked in there was a group of people at the all the ordering kiosks, so we just went to the cash register and ordered old school-which I prefer cause I'm old . We were given a number, and went to sit down. The food was brought to us, nice touch. The cheeseburgers are amazing, the crinkle fries, and cheese fries were really good , my chocolate shake was good and my husband's banana pudding shake was really good. The only reason I'm not giving them a 5 star, the place needed a good cleaning. In all fairness, we were there after what may have been a lunch rush time. But our table was not cleaned, the condiment and trash areas were not clean. Would I go back? YES! The food was yummy.

    Double Bacon Cheeseburger, Bacon Cheese Fries and Cookies and Cream Shake with whipped cream

    I've relocated from NY. The lines at both locations are always INSANELY long. Could never wait.....until now in Summerlin. I had the double bacon cheeseburger and bacon cheese fries. No more McDonald's for my cheating day. This is totally worth my 4 mile walk! Met the manager, Kevin. He was courteous and I look forward to seeing him again. The food was good and your location is kept clean.

    Kirstin K.

    I'm a Shake Shack hater but this location is really good. The fried chicken in my chicken sandwich was huge and juicy and just really good. Maybe I'll stop being a hater.

    Uber order
    Morgan B.

    Had my no carb burger and fries delivered to my office. I always love an uber eats bogo deal. For a lettuce wrap it help together pretty good. It came neatly packaged and nothing leaked thru the boxes or bag.

    Lemonade
    Gabriela R.

    Unfortunately, this round of going to shake shack was an absolute disappointment. Me and my partner were so excited to eat here for our date. We always love to come to shake shack for their burgers and my personal favorite the avocado chicken bacon sandwich when we shop at downtown Summerlin. When we first arrive it was busy as usual, but chaotic. The person on register would just stare at you and not greet or smile. Many decided to go to the kiosk instead cause of this. We decided to go to the registers since all kiosk were full. We ordered the cheeseburger, avocado chicken bacon sandwich, 2 cheese fries with cheese on the side, and 2 lemonades. The guy on register with blue eyes did not repeat our order back. We were given a number and didn't even say to have a good day. He seemed like he didn't want to be there unfortunately. 1/5 in service already. We waited about 10 minutes for our food and was then brought by an older gentleman whose service was good. 5/5 for his service Me and my partner then noticed our second lemonade was missing and our cheese wasn't on the side and no straws given. I decided to go pay for another lemonade, but there was no person on register and just decided to go to the kiosk. Waited another 10 minutes for just a lemonade. Decided to wait behind the counter minding my business, and noticed a lot of health violations happening. Heard many complaints from the staff on where the manager is, trashes full, and staff not in hairnets. A girl by the lemonade stand who had extremely long nails with some missing on her hand and her hair was falling out of her hair clip. Another worker that had his pants falling and hat to the side with a bandana. No gloves in sight except for the cooks. Many were touching their face and hair. It looked chaotic because it looked like there was no management. I work in the food industry as management so I noticed more things than others do. It was unfortunate to see all this because you can see the stress in all the staff, but they do have to have a health card in order to work in food so they know better too. Finally went back to the table and to try and at least enjoy a little bit of the food, but then.... Fries were uncooked and soggy. The only good things were the burgers. Fries 1/5, cheeseburger 3/5, chicken avocado bacon 3/5, strawberry lemonade 5/5. We finally decided to leave and noticed on the way out that the trash was overfilled and tables were dirty. I don't want to say anything negative about the runner who was the older gentleman because he was trying his best to clean and run tables, but he was the only one, while the kitchen had a 10+ staff and decide to chat their way. We've been coming to this location for years, but there was all new staff and you can definitely tell the quality has gone down. Unfortunately, won't come back to this location.

    Mackenzie D.

    Stopped in for a quick bite and was impressed with the quality and speed! We sat out on the patio to enjoy the sunshine! Our order was brought out quickly and it was made perfectly!

    Raw Bacon & Brown Avocado
    C. K.

    Lost a customer: As a family of 4 and always on the go we order from Shake Shack approx twice a week but the food has consistently went down hill fast. Not only are they sending out raw chewy bacon but to try and pass that very small piece of brown mush off as an avocado is disgusting. On top of the food being very poor quality, In the past 8 orders there was "3 Times" that they did Not send any dipping sauces. Our order is usually 4 sandwiches and 4 chicken bites. How do you sell chicken bites and advertise that you have different sauces to choose from and then just not send them this many times? Who wants to pretend enjoy eating dry breaded chicken. We are 100% done with this place.

    Dubai pistachio shake

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    22 days ago

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    Chris was super nice and really went out of his way to make sure we had everything we needed!

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    3 months ago

    $11 for a single burger including tax. ? are you kidding me its still fast food .and it wasnt as good as 5 guys

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    Page 1 of 21

    Shake Shack Summerlin Reviews in Other Languages

    Ask the Community - Shake Shack Summerlin

    How far in advance do I have to order from the Shake Shack app til I get my food?

    Depends how busy they are. 5 minutes if they're not too busy.

    Don’t See Your Question? Ask Away!

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    Mora Iced Creamery

    4.0(149 reviews)
    0.1 miSouth Summerlin

    To the joys of ice cream…read more.... These days we lead lives that are literally nuts. We try and try to keep it together. For today is one of those days, let's have ice cream and let our cares melt away. Not that we need to justify "getting ice cream," at least the ice cream that we are about to enjoy is healthier than most. In fact they make the ice cream with ingredients that are less on the chemical side of the spectrum. They use items like milk, chocolate, cane sugar, just to mention a few. When you step into the creamery it's a simple stillness that comes over an individual. The store is full of happy. The menu boards are clear and concise. The use of color patterns is warming and refreshing. The employees are friendly and happy. We were greeted with a grateful welcome and smile. Let's venture to do the ordering. You can choose from any number of choices and add toppings to your hearts delight. If you choose a few extra options for the top of the ice cream treat it does cost extra, but who's counting right. They offer milk shakes made right to order. Or a waffle cone with a few scoops of ice cream . The individual can pick from behind the glass the flavor of ice cream they need. You can make a small sundae cup. Make sure and have whipped cream and that cherry on top to make it the best . Is self care a waste of time? Is family time best spent together? Both are a huge yes . When one always indulges, probably! That's why we set boundaries and reserve special moments for celebrating. So, what are we celebrating? What are we not celebrating! How about life ? Let's create something and give meaning to life and pass it along, today with ice cream !

    This is definitely one of our new favorite ice cream places!…read more It's located in the lovely and upscale downtown Summerlin area and is only a few doors down from Pop Mart for you Labubu fans. The interior is small, simple, and well-kept with some tables for enjoying your ice cream on site. There are also some tables outdoors if you enjoy eating outside in the scorching Vegas summer. The staff are extremely friendly, and you are welcome to sample any of the flavors. They have quite a wide variety of flavors including seasonal flavors. They do not seem to have any soft drinks or bottled waters for sale, but there is a complimentary water fountain on site (however, it was broken both times we visited). I first tried the "Brownie Mora" which was a delicious fudge brownie which I topped with a single scoop of their cinnamon ice cream. Wow! The brownie was fudgy, fresh, and warm. The cinnamon ice cream was a perfect accompaniment with a delicate and not overwhelming cinnamon flavor. On a subsequent visit I tried their cinnamon and spice ice cream. This is like their cinnamon ice cream with a little hit of heat and spice. I am not a lover of spicey food, but this was the perfect balance! What impressed me about Mora is the quality of the ice cream, the delicateness of the flavors I tried, and the overall lightness of the ice cream. It's definitely ice cream, but it's not overly heavy or sweet. Perfect for a sweet treat after a meal. I look forward to visiting again and trying other flavors!

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    Mora Iced Creamery - Cookie Monster and salted caramel

    Cookie Monster and salted caramel

    Mora Iced Creamery - S'mores (looks good but tastes so bland)

    S'mores (looks good but tastes so bland)

    Mora Iced Creamery - Exterior

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    Bake - Register area

    Bake

    4.3(43 reviews)
    0.1 miSouth Summerlin

    Established in 2020, but finally with a storefront that opened August of 2024, bake the Cookie…read moreShoppe comes from a group of friends focused on making better Cookies than franchises like Crave or Crumbl and based on several visits so far the results are impressive across the whole collection. Now part of Downtown Summerlin, an increase in size and foot traffic from Vandrey Plaza on South Decatur, guests will discover a dozen or more daily flavors ranging from "No Chip" with just the Dough to seasonal inspirations such as Lemon Crinkle. Sold for $4 per round, each individually packaged before entering a branded box and bag, fans of Filippino flavors will be excited to know Ube shines brightly whether "crinkled" on its own or fused with Oreo Cookies. Happily delivering orders over $65 for free locally, or shipping nationally for a fee, additional classics come in the form of soft Chocolate Chip or Snickerdoodle, though those in search of bake's best bites should strongly consider gooey Oreo Milkshake or Ube Toffee.

    I came in after seeing Instagram reels of this delicious looking mango sticky rice…read more I don't think I've ever been catphished so hard. First off, the mango sticky rice itself is $12 and does not include the ice cream as shown in a lot of their social media. If you would like the ice cream, be prepared to pay an extra $6 for Vanilla Soft Serve. I did not get the ice cream because vanilla soft serve on mango sticky rice didn't sound good to me. If anything, maybe coconut ice cream. I'm actually very glad that I didn't get the ice cream because I would've been even more upset if I paid $18 plus tip for what they would've given me. As you can see in my photo, what I got looks absolutely nothing like what they advertise. They make their mango sticky rice, all aesthetic for their social media, but what you get is just a glob of rice with mushed mango spooned on top. To say I was disappointed is an understatement. $12 for something that looks like this? You can get something way better at a sitdown restaurant and much more visually appealing. Giving this place two stars because the mango is sweet and the interior of the place was clean. -3 stars for being deceitful and overpriced.

    Photos
    Bake - @endoedibles on Instagram 04/16/26

    @endoedibles on Instagram 04/16/26

    Bake - @endoedibles on Instagram 04/16/26

    @endoedibles on Instagram 04/16/26

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    Sorry, Not Sorry Creamery

    Sorry, Not Sorry Creamery

    4.6(1.1k reviews)
    3.1 mi
    $$
    Locally owned & operated
    Kid friendly

    Decided I needed to hit a second ice cream spot while in Vegas, and I'm glad I did. As someone…read morewho's lactose intolerant, locating something that wouldn't wreck my stomach is always the mission and this place delivered. I was seriously tempted by the ube option even though it had whole milk, but the Vegas Rocky Road caught my eye. It is safe to say I was not disappointed. The marshmallows were plush and soft, and the almonds had that satisfying crunch I was hoping to get. Exactly what you would want in a rocky road. The service was quick and attentive as there was only one person in line. No seating inside, but honestly when it's this hot in Vegas, you're just probably happy to have a cold treat. Cool off with the AC blasting, grab a scoop, and enjoy how nice it is knowing it's like 95+ degrees outside.

    Viral ice cream shops and I have a 50/50 chance of jiving…read more Call me basic but I like sweet ice cream. I like ice cream with milk and cream and sugar. Sometimes these newer, trending ice cream places are doing too much. I don't want saffron turmeric ginger lily floral ice cream. Sorry, Not Sorry is trying something new without losing touch of what ice cream is. The designer flavors are experimental without being something that crosses the line from sweet treat to culinary science project. My wife and I shared a flight with the seasonal Thai tea and Vietnamese coffee, and then milk and cereal and salted pistachio brittle. While our runner ups slightly differed, we both agreed milk and cereal was a clear first place. Great flavors, exciting rotations, and an ice cream I'll gladly come back to again.

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    Sorry, Not Sorry Creamery
    Sorry, Not Sorry Creamery
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    Nielsen’s Frozen Custard

    Nielsen’s Frozen Custard

    4.2(83 reviews)
    0.3 miSouth Summerlin
    $$

    This Nielsen's is located in the Red Rock Resort Casino. They have ample and free parking both…read morecovered and uncovered in several lots around the property. The restaurant is located in the food court past/in the casino. The young man who helped us on our visit was patient, friendly, and efficient. He explained their order/menu process for concretes and the single size. He made our order quickly. On our visit, around 5-7 on a Wednesday in May, there was a good amount of activity in the casino, but the restaurant itself and the surrounding restaurants were pretty dead. There was still a good deal of noise from the casino. We have been to a number of frozen custard places in our travels around the US for business and Nielsen's was one of the best experiences in terms of quality, quantity, and service. They are better than Freddy's and Love It in terms of quality, quantity and service are comparable at these places. However, Freddy's service can vary. Overall, and if you are in the area or near one of their other locations and want a nice dessert, Nielsen's is definitely worth a try.

    This was our FIRST TIME trying Nielsen's frozen custard. We were just roaming around the Red Rock…read moreCasino and the ice cream caught our attention so we stopped by. My husband was wondering if there's custard inside the ice cream and looks like there is... CHOCOLATE: 9/10 It has a very thick and rich texture! It reminded me of Coldstone. One point off because it was too sweet and it's not allowed to be eaten at around the BLACKJACK TABLE!!!! AMBIANCE: 8/10 Food court setting. The lighting reminded me of Johnny Rockets. There was no line on a week day afternoon so if you're roaming around and want something sweet then, this is it!!! Until next time NIELSEN'S FROZEN CUSTARD!!!!

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    Nielsen’s Frozen Custard - Reese's concrete

    Reese's concrete

    Nielsen’s Frozen Custard - Chocolate concrete with Reese's peanut butter cup mixed in.

    Chocolate concrete with Reese's peanut butter cup mixed in.

    Nielsen’s Frozen Custard - 5 out of 5 stars! Try some soon.

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    5 out of 5 stars! Try some soon.

    Handel's Homemade Ice Cream - Oreo Cheesecake

    Handel's Homemade Ice Cream

    4.2(861 reviews)
    3.6 mi
    $$

    I've been having a HUGE craving for mint chocolate chip ice cream (maybe since I've been seeing…read moreCostco's mint choco chip ads everywhere). Decided to go to Handels to get the scoop. Service was great! Our cashier was very friendly and gave us samples that we were curious about. I tried Graham Central since I heard it was good, but it didn't hit as much as the mint chocolate chip so I got a scoop of that instead. I just love the huge chocolate chips inside! Definitely coming back for mint chocolate chip specifically. We took ours to go, but there is outdoor seating. Perfect when the weather is hot!

    Handel's Homemade Ice Cream is located on Tropicana and Hualapai. You'll find them near Smith's,…read morenext to the Optic Gallery. The ice cream shop is for take out. There's no indoor seating but they do have a couple of bench seating outdoor. Menu offers a nice variety of ice cream made fresh daily, you can choose with cone, bowl, or create a specialty sundae, banana split, milkshake, malt, and floats. Ice cream flavors include horchata, caramel apple, s'mores, buckeye, pumpkin cheesecake, pumpkin pie, blue monster, knot your average dough, deep dish apple pie, oreo cheesecake, banana cream pie, cinnamon roll, graham, and French silk pie. There's also flavor of the month, sherbet, hurricanes which is ice cream with candy mix in like butterfinger, M&M's, nerds, reese's pieces, peanut butter cup, and snickers, and they have vegan option for mango sorbet. I had a medium cup ($6.15) with Coffee Chocolate Chip and Mint Chocolate Chip, both flavors are fantastic! The combination of coffee and mint is delightful, creamy, and not too sweet. I requested a waffle cone (+$0.85) on top, and broke into pieces for a crunchy topping, the texture of creamy and crunch is sensational and so yummy! Service from Alex is fast, courteous, and friendly!

    Photos
    Handel's Homemade Ice Cream - Blueberry  something. So good.

    Blueberry something. So good.

    Handel's Homemade Ice Cream - Hot Fudge Brownie Sundae

    Hot Fudge Brownie Sundae

    Handel's Homemade Ice Cream - Blonde (Butterscotch Brownie) Sundae w/ caramel sauce

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    Blonde (Butterscotch Brownie) Sundae w/ caramel sauce

    Shake Shack Summerlin - burgers - Updated May 2026

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