I asked for two of the original number one the Pepes and the server rang it up as a giant combo when I did not ask for that, When she handed me the 16 inch sandwich I then looked at her and told her I was supposed to have three sandwiches in here and not two and she was like oh it's all just one sandwich and asked if I wanted to have it cut in half and I was like of course I want it cut. I asked for two of the same sandwiches, if I wanted a giant combo or a 16 inch sandwich I would've asked for that. read more

Jimmy John's - My receipt - Sandwiches Near Me - Knoxville, Tennessee

Very chaotic atmosphere, with a lot of yelling going on. Heard the staff chastise a customer because "I've called you like 5 times now!". I sympathized with the customer, with all the yelling going on, as well as sandwiches coming out both ends of the shop. And, to boot, they don't have salt & pepper...what kind of sandwich shop doesn't have salt & pepper? Sandwich was pretty good, but I probably won't return. read more

Tasty food, friendly staff, and a nice location. No complaints from me. It is also usually clean when we come so that is a plus.

We got dinner boxes delivered to our work place. It is a week Appreciation and they started off with subs. I had an Italian and it was very good liked the bread, and flavor. But it was so small...haha SERIOUSLY the department manager ordered extras sands., good thing because the meal did not fill you up! It was good but where's the MEAT! Such a small portion. read more

Jimmy John's - Box to go delivered. - Sandwiches Near Me - Knoxville, Tennessee

Symba and Peggy took great care of us! Greeted with smiles and I definitely needed some sunshine today! Thank you guys for brightening my day. Food was amazing as well. read more

The order was prepared quickly and accurately. No complaints about it. The food is just like all of the Jimmy John's. This location is clean. The staff was friendly. read more

We stopped for a sandwich for lunch Sunday. Had not eaten there in a while. We both ordered an Italian version of the sandwiches. They were terrible. The bread was tough and I could not taste any of the meat under all the bread. While the staff was young they were pleasant enough, however while eating, one of the sandwich makers kept brushing her hair out of her face with her gloved hand. Should have been up in a net. Will never go back. read more

I frequent this location for a fast and cheap meal. Quality is good, service is good. Exactly what you would expect from a sub shop. Only complaint is the drive through people should probably change their gloves more frequently. read more

Food is good but I ordered a sandwich without tomatoes and they still put tomatoes on it, even though the guy on the speaker clarified that I said no tomatoes. read more

Talk about ELITE timing. This place was firing on all cylinders. Customer service was fantastic and so was the sandwich. My buddy forgot to order a bev, bro took care of him and gave him the bev for the F, no charge. I swore they were pre jacking the sandwiches with how fast they got it out. I'm from cali so I wanted to peep the drive thru. They had this sandwich out before I pulled to the second window, swore they were pre jacking it. Definitely recommend read more

First & last time customer! I ordered two subs. The bread was stale and the bottom was burnt, the meat was sparse and items I asked to be left off were not. Also, asked for a cup for water and was charged 25 cents. Really?!?!? read more

Very chintzy with the meat and definitely not worth $16. My last order they ran out of bread and made me wait 30 minutes and didn't offer me anything . After these experiences I will not return to Jimmy John's read more

Fast Food, always right and with a smile on their faces! Whenever I come here it's always so clean and well maintained, I especially like being able to see how they are working with the open concept. Although they don't have heated food their chips can't be topped! read more

My parents and I are huge Jimmy John's fans, and they're my favorite sub sandwich joint. During the quarantine, this has been our only take-out place. We always order the Turkey Tom's, and they are consistently good, fresh and quickly made. I love their bread. And the total is always an even $6 for each sandwich. The staff is always very friendly, and everyone is wearing their masks. Download their app to join their loyalty program. read more

Is this really a five star review, nope more like a four and a half star. But I'm feeling generous. My first time at JJs, and I can say that the drive through was very fast. However I ordered the JJ gargantuan. And although it was stuffed full of meats and did not disappoint in that aspect there were a few notable issues with the sandwich. The good... The sandwich was exactly what I expected of gargantuan named sandwich. Everything was fresh, and the sandwich was dressed properly for the meat to bread ratio. The cold cuts were in fact cold. The bread was crusty enough to hold it all together. The vegetables were fresh. The price was reasonable for the size of the sandwich. The bad... The meat selection on my sandwich was not as described. Mine was mostly turkey where the description is made up of mostly hams. I had no capicola on mine at all and two thin slices of salami and hardly any roast beef. In other words it was an overly stuffed turkey sandwich. I got the oil and mayo, I detected no signs of vinegar at all. All in all it was a good sandwich and it was super fast to get which I do appreciate. I will have to come back to try some of the other items on the menu. read more

They give NO meat! I got a turkey sandwich for my child. I legitimately thought the only gave her bread! I got a Big John and it was far far from Big even regular! I am quite disappointed! My sandwich and hers was not worth $16! read more

Jimmy John's - No meat - Sandwiches Near Me - Knoxville, Tennessee

I have had multiple orders from this location and I have gotten great service every time and food has been correct and tasted great! Today I came into the store before they opened (unaware) and Mike went ahead and took my order and was very personable. read more

This is a review on Jimmy John's in Maryville, Tn. Today I went by here to get a sandwich. I had never been there before. It was about 5 pm and I hadn't eaten anything all day. So I ordered a lil john ham. I think they call it a Lil Pepe. It just came with ham, lettuce, and tomato. I also wanted turkey so I ordered turkey which was extra money. I also ordered some of the freebies. Well to make a long story short, I didn't get the turkey that I paid extra for and I didn't get what I ordered on the freebies. They put stuff on there that I didn't order, which I could not and did not eat. The bread was hard. That was a waste of money. I'll take subway any day. I mean I even repeated what I wanted and I had them to say it back to me and they still got it wrong. read more

This unwelcoming JJ is not a great spot to go for quick service. Stood in line for 10 minutes without being acknowledged. Definitely understaffed. Don't expect freaky fast subs here! Expect freaky fast disappointment!!! read more

I rarely do negative reviews but once I walked in to pick up my Togo order and saw a bunch of teens playing with a nurf gun I didn't expect much. bread was old, much less meat than other locations, etc. The pickle wasn't even cut right lol if I was the owner, I'd reevaluate my staff. Go to the one next to Whole Foods for JJ at is best read more

Somehow JJ's manages to be a sandwich shop that has excellent, extremely fresh ingredients, yet still winds up being average. I used to order the "Big John," a sandwich that I discovered has only 2 slices of meat! I asked if that was the normal portion of meat on this sandwich and was told "yeah." In all regards, this sandwich was excellent: freshest bread, freshest toppings, etc. Unfortunately, a 5 star rating cannot be given for a sandwich with such a stingy portion of meat. I would have been willing to pay a higher price, for this already premium priced sandwich, for a reasonable portion of meat. In so many aspects, their sandwiches are superior to their competitors, so why would they not place a portion of meat on their sandwiches that is comparable to their many competitors? read more

The staff was amazing and my sandwich mouth watering. Everything you would expect from Jimmy Johns. read more

Jimmy John's - a sandwich wrapped in a wrapper - Sandwiches Near Me - Knoxville, Tennessee

Ran in here because my daughter was screaming in the car that she "had to go potty!" So we pulled over and ran inside. I asked the staff there if it was okay to use the bathroom or if I needed to purchase something. Every single person said "no, go ahead!" Then a gentleman with dreadlocks ran before my daughter and I, opened the bathroom door, and wiped down the toilet and flushed it before stepping aside. "She's a princess," he said. "She can't just sit on a men's bathroom toilet." I'm shocked. This team obviously cares about guests and people, whether or not they're buying product. Simply because of this experience I will be back to eat. WOW. read more

just watched an employee sprint in the middle of the intersection to give a customer their credit card. give them a raise fr

I live in an area with no Jimmy Johns and so as soon as I'm in town, this is one of the first places I go. I was very disappointed today by the minuscule amount of tuna salad served on my sandwich. Basically just bread. Really making the "slim menu" reflect its name. read more

Jimmy John's - Slim 3 - Sandwiches Near Me - Knoxville, Tennessee

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Save yourself frustration and drive the extra mile or two to another location. We placed an online order and four of the eight sandwiches were wrong, they forgot the chips, and a cookie. The receipt listed all the food correctly so they obviously just didn't pay much attention to detail. When we picked up the order there was 1 other person in the restaurant and 3 workers so it's not like they were overly busy or rushed. read more

No complaints. They were insanely fast, well made sandwiches. When we walked in we noticed the dinning area was spotless. The back of the house was super clean as well. Even so, when they got a slow moment, everybody started in on cleaning. Even the men's restroom was very clean. The floor was clean enough that my shoes made that basketball court style squeaking sound. I mean, you could tell that management has buy in from the staff. Overall, it's one of the cleanest restaurants I've been. That's a hard task for a fast food joint. Well done folks. Well done!! read more

It's sad when Subway tastes better :/ Pros: It was super clean The staff were super friendly Cons: The food was boring and bland. It lacked taste which surprised me. The only thing I can really compare it to is Subway and I'm not the biggest fan of them either. read more

Ariana is so cute that it makes the whole restaurant worth it. She makes a fantastic #7 and her smile brings a warming presence to the restaurant. read more

Big dining room open, tons of people working on a Saturday and they aren't letting anyone sit inside. Have boxes covering all of the seats... literally an open for dine-in sign at the door. read more

Placed a delivery order on 8/29. After an hour, called to check status and spoke with the general manager, Valente "Symba" Burns, who apologized and stated I would not be charged for the late meal. Food showed up after an hour and a half and the delivery driver forgot my drink and said "I forgot it. I will be right back" and never showed. JJ still processed my card for the incomplete meal. After calling the store and speaking to Symba again on 8/31, he said he would have to email the area manager, Matt Ward, to issue the refund. I waited another 8 days and still no refund to find out on 9/8 it was never processed by Matt. Finally received an email from Matt on 9/12 with a "confirmation message" showing that the refund had been processed and could take 3-5 days. Still waiting for the refund. Follow up emails were sent on 9/20 and 10/4 and I am now being ignored. JJ will not receive any further business from me. read more

Just went thru drive-thru ordered number 7 w everything on it, it was made incorrectly. Left off most of the stuff, mayo, oil and vinegar, peppers etc. read more

Love this place, but they messed up my order 2 different times and I had to go back twice. They literally CANNOT get my order right. I wouldn't care if I was offered a free sandwich or something but no I had to drive all the way back to get my correct sub. read more

Jimmy John's subs+drive thru convenience= best fast food option around! We are big fans of their Un-wich (no bread!), it's especially good with tuna. Make sure you get a pickle. read more

There's nothing freaky fast about this JJ. Food is good, but I ALWAYS have to wait. Not true to their motto

Really disappointed in our sub sandwiches the last two visits. Did you change your ingredients or quantity of ingredients per sandwich? They used to be filling enough, now it was mostly mayo and roll. Except -- on one sandwich it seemed to have a portion of the roll top scooped out & stuffed with a bit of lettuce. Why? What's the point? It's a lot to pay for a roll and mayo. Next time we'll have to rethink where we go for a sub sandwich. read more

I usually order from this Jimmy John's fairly often and I am often given excellent service. Today I had to wait over 50 minutes for my food. When I had called in regards to the whereabouts of my food over 30 minutes after I ordered it, the manager told me the driver had left with it 10 minutes prior. This Jimmy John's is less than five minutes away from my work. I had five minutes to eat my food, as I am not permitted to eat in my work space. I will never again order from this particular Jimmy John's. Disappointed is an understatement. read more

This location is fairly new, and it's fine. The service is good, and yes, it's incredibly fast. Unfortunately, I can't say that the food measures up. After several late night misses at the campus location over the years, I decided to try this new location to see if there is a difference in quality...there isn't. I understand that Jimmy John's has somewhat of a cult following, but I just don't get it. The sandwiches are, in a word, bland. The bread is mediocre and the topping selection is somewhat limited. I guess I finally know for sure that Jimmy John's isn't for me. If it IS for you, though, I do think you'll like this location. The drive through is really convenient. read more

I went in there expecting a sub shop that offers everything a firehouse and subway does. I was wrong. They don't offer near as much, which was a disappointment. Their employees were friendly and their subs tasted alright. The bread wasn't as soft and warm like I would prefer, however their subs taste a lot healthier than most other places. It is fairly expensive as well. If I was looking for a sub that had decent taste and didn't make me feel like I put a lot of garbage in my body, Jimmy John's would be in my top 3. I however don't go out looking for food that cost a decent amount and taste healthy. I like feeding my face with food that makes me feel somewhat guilty and makes me want to go to the gym to burn off the extra calories. The men's bathroom is what got them a 4 instead of a 3 for me. It was clean and the signs inside made me smirk. They do make the subs fairly fast as well and have a drive through which is a plus. read more

Jimmy John's - There is Tina in there and the lettuce tasted fresh. - Sandwiches Near Me - Knoxville, Tennessee

Less than a mile away....my one cold sandwich order took an hour to make/deliver and it wasn't very good. This was my first and last time ordering from Jimmy John's. Definitely NOT freaky fast or freaky good! I'll stick with Subway and go get it myself! read more