tl;dr - fast service, fresh sandwiches, The sandwiches taste great with fresh ingredients. There's a good balance of bread, meat, and veggies. The Billy Club and Bootlegger Club are my favorites. I like adding the Jimmy Peppers for a spicy kick. I also like the French roll because it holds up well structurally to the wet ingredients. I've usually order online for pick up. They're always really fast and my order is always ready within 15 minutes. One thing that I noticed is that they never include napkins even though I check the box. read more

Jimmy John's - Billy Club 8" - Sandwiches Near Me - Kirkland, Washington

Wimpy sandwiches. Costs are crazy high for what you get. One layer of meat. Ordered on app and there was no options for adding meat or changing options. read more

Jimmy John's - One layer of turkey - Sandwiches Near Me - Kirkland, Washington

See all

Always check your order , no ownership of their mistakes. When you tell them something is wrong with the order they don't acknowledge it or fix it read more

I like Jimmy John's sandwiches, but it really grossed me out when the girl touched the register and then proceeded to not change her gloves before making the sandwich. read more

This is probably more of a franchise issue and how receipts list stuff compared to how it's listed printed vs digitally but this location has repeatedly messed up online order and customizing ingredients especially when ordering two items. They're also always late working on online orders compared to every other restaurant in the area and strip. read more

Fast, inexpensive and convenient - JJ's is great for catering lunch at large events! #6. The Veggie: surprisingly hearty with a good amount of moisture from the mayo and guac (the guac is creatively sandwiched between provolone cheese slices); white bread wasn't not crispy or soggy. Good even after a day in the fridge! I would love it if they could expand their vegetarian and vegan options! read more

Jimmy John's - #6. The Veggie - Sandwiches Near Me - Kirkland, Washington

i was a tad busy to pick up my food from this location even though it was just up the street, so i had ordered it for delivery instead. i had ordered a meal around 10:55, and it took, not joking, a whole HOUR to get delivered, 11:50. mind you, this location was just up the street. it really shouldn't take too much time even if it's 5 minutes away, no ? pretty disappointed :( read more

I pulled up and the OPEN sign was off even though the hours posted showed they opened 30 minutes ago. I saw staff inside so I decided to place an online order to get in queue. A few minutes go by and I see a customer go inside, so I realize the door is unlocked. I go in and I go to the counter, let them know that I had placed an order online. They find the order and let me know they will make it and it will be a few minutes. Here's where it gets weird. Four different customers came in after me and placed their order at the counter. One by one, their orders came out before mine. After the third one, I went up to the counter and asked to cancel my order. How does this make any sense?! I'll choose to spend my money elsewhere. read more

This is a good Jimmy John's location. I stopped in for a quick stack, and the two young men working that morning were extremely friendly and helpful. The facilities in the restaurant are extremely clean, and I was very pleased with my overall visit. read more

See all

Freaky slow. Writing this as I wait for my sandwich I ordered over 45 minutes ago. We live down the street. Called the store, let me know it would "leave the store soon." No apology for the slow service. This would be fine from most places, but when your ads all tout "freaky fast" you should stand behind that. read more

I have had a good experience ordering and taking out from this location. JJs is however a little unpredictable when it comes to the final product. They have a rotating staff which kind of hurts the consistent sandwich experience. I generally order the Italian and the Veggie club. Overall their sandwiches are decent. However I don't unwich anymore after falling sick the last couple of times, not sure if it's the sprouts, cucumbers or lettuce... read more

This place is literally freaky fast. I ordered my food as I headed home, which was only 6 minutes away. As I walk into the lobby to wait for the JJ guy, he was already there. Sandwich was made perfectly read more

I'll start out by saying that the sandwiches were really good and well constructed! However, the young lady with the glasses had some extremely inappropriate behavior while we were there. We came in shortly before closing at 7:50 and she was giving off such a horrible vibe. Maybe I witnessed the following out of context but she was being extremely rude to her fellow coworkers. She made some aggressive comments towards William (I know this because she screamed his name) as he was leaving and he seemed like he was trying to get out of there as fast as he could. She was also putting a ton of pressure on the other girl making our sandwiches who was visibly stressed out. I worked for Jimmy John's and loved it because the work was easy and my coworkers were really cool. I definitely would not have had the same experience working at this location. I don't know what made this young woman so bitter but I hope she figures it out. read more

12:50 on Sunday, Aug 14. Hours say they're open until 8:00pm, but they're closed. No note on the door. :(

Fast food is not really my favorite thing but my kids get RIDICULOUSLY excited for Jimmy Johns! This particular store is typically clean and prompt in their service. I wouldn't say they blow me away, but I also don't expect to be blown away by fast food places! Before the pandemic we ordered one of their party platters for a kids birthday. It was wondering. 3 inch sandwiches partially wrapped individually. Served in what I'd call a very big pizza box which presented festively to our guests. The value and quality we're perfect. Ordering and pick up went very smoothly. I'd definitely consider this for future activities. read more

I called for a 3 sandwiches delivered to Juanita beach a mile away from their shop. Was told they couldn't deliver when we've received an order at this jobsite before. Inconsistent customer service, inconvenience for me to wonder "Hmmm i hope JJ will feel like delivering today?" Jimmy Johns freaky failure. read more

Fine, just fine. And, They ARE fast. I stop here often for a quick sandwich. It's like Cheers when you walk in, someone always greets you....Helllloooo! The restaurant is clean, the staff is friendly and the food is fresh and fast. It's just like all the other Jimmy John's, and I like it like that. read more

JJ... you completely failed me today! I'm in shock - what's the deal? Let me set the scene... typical Wednesday where I have a 15 minute power lunch to literally inhale my food between meetings. I placed my typical online order and two/three clicks later I was already thinking about the 'yumminess' on its way. Unfortunately, they completely screwed up my order. Yes, I have some particular things I like and definitely don't like. So, my bag shows up - ummmm, where is the Dr. Pepper - so I call down and receive a half-ass 'my bad' excuse... damn it, no time - I need to eat!!! So I break open the bag and there they are... wretched tomatoes on my sandwich - it should be a federal crime to eat tomatoes on a sandwich but I digress!!! Then I pulled the receipt because the sandwich is not cut in 1/2... completely disappointed after having the same order completed to absolute perfection a dozen times. I gave you two stars - because deep down in my heart I know this was the onsite managers failure - total lack of quality assurance... but, hey I did receive my soda 3 minutes before my meeting with NO ICE!!! Who drinks soda with no ice - hmmm, not me!!! I think we need some time apart... read more

Jimmy John's - Sandwiches Near Me - Kirkland, Washington

Bought 2 vito subs and 2 medium drinks. 27 bucks with tip, that could be ok, but when we ate the subs it was at least 75 percent shredded lettuce. I am happy to pay good money for a sub, but if I order an Italian meat sub don't screw me over fill it with the cheapest filling you have. Won't be back to this location. read more

So disappointing... I guess when you ask for extra avocado you get a minuscule amount of spread on both sides instead of one and you get to pay only $3.50 for it. And when you want bacon... You get rehydrated cold cardboard that kind of resembles what bacon looks like when it's reaching its first birthday. This place is so full of crap! For an $11 sandwich, I expected more than 3 pieces of turkey, cold bacon, and a light smear of avocado. First and last time ever going to jimmy johns. read more

Jimmy John's - This is what extra avocado and bacon looks like.... Rip off! - Sandwiches Near Me - Kirkland, Washington

For anyone concerned about Covid and cross contamination, I was in this location on 10/31 around 4:00. There was a caucasian female employee in mom jeans slicing meat with her nose hanging out of her face mask. Then, she pulled her mask complete off (dangling from one ear), pulled her iPhone out and had a conversation while rolling out bread dough. No gloves. Did not sanitize or wash her hands between the meat/the phone getting/the bread rolling/the hanging up her phone. I believe this woman was some sort of manager or lead because she was telling the other employees what to do. Someone needed to go get three rolls of stickers from another location. I'm sorry, but if you're preparing food, you should absolutely be taking the proper precautions to keep yourself, your coworkers, and your patrons safe. ESPECIALLY when you're out in the open for anyone to see you. Gross. read more

I'm only posting this bc I want this branch to do better. I didn't believe the reviews bc years ago this place tasted great. This is super skimpy paid $15 for it plus a drink almost not edible the bread isn't cooked enough. The first thing I noticed is it wasn't cut in half. Aren't they normally? read more

Jimmy John's - #4 - Sandwiches Near Me - Kirkland, Washington

Jimmy John's is currently advertising a promotion for buy one sandwich and get another half price . We went in to buy 3 sandwiches yesterday and were charged full price for each. The clerk who waited on us said he knew nothing about the promotion . I called Jimmy John's corporate office and made them aware of this, and got some elusive answer that it was for on line orders only however there was no mention of this on the TV ads or the on line ads. It appears that Jimmy Johns permits franchises to do what they please about honoring national promotions ....... not a good way to do business . I'm going to go back to Jersey Mike's exclusively from now on because they make wonderful sandwiches and are upright and honest Jimmy likes to rip you off.... bad news Jimmy!! read more

Just stood here like an idiot for half an hour until the kid finally said "if you ordered online you need to check in" I've never ONCE had to check in at JJ. I ended up calling it a loss. F this corporate BS that puts 3 kids and 1 woman in charge during a heatwave. I will never go to Jimmy Johns again. read more

The delivery service is horrible. Its not a long drive to get to my work place, 10 minutes max.. However the last few times i ordered it has taken over an hour to even get my food. I put in ASAP. Obviously lunch time is over by then. Today it took an hour and 20 mins... other times they would forget to give me my chips and or cookies when ordered. Its not FREAKY FAST like they advertised. Aside from that, when I do receive my sandwich they can't seem to get it correctly. I always say light to no mayo and somehow it always seems to come with a ton of it on there. I put extra ingredients and half the time those items are missing. Its happen time and time again. Just not satisfying I will be moving on to another sandwich place... Jimmy johns is a no go. read more

Had a JJ craving and stopped at this place, the two employees were bratty adolescents who didn't greet you, overcharged me, and acted like it was a huge inconvenience to add on chips and a drink separately and ask for a skinny which. I ended up paying $16 for two turkey Toms number 4s, and when I asked if those included chips and a drink since it wasn't offered, it was another transaction of $9. For that price, Should've gone to Whole Foods! read more

Highly disappointed today. We order from here all the time and today they failed. 40 minutes for delivery??? What happened to "freaky fast" I could have had a pizza delivered in less time. I called the store and the guy just said "sorry, the computer says it's out for delivery" okay so where is it?? The customer service at this store is seriously lacking and I won't be ordering there again. Disappointing. read more

Jimmy John's - 40 min for delivery. Super disappointing. We needed lunch on the fly and that just didn't happen. - Sandwiches Near Me - Kirkland, Washington

Can't go wrong with Jimmy John's the service has been great both in-person and delivery which is nice. The staff is friendly, fast and haven't had to really wait too long either in-store or for delivery. read more

This is the worst Jimmy John's I have ever been to. I always place orders for pick up, thinking that 15 minutes is enough time for them to get it ready before I get there....Today I waited in the store for 30 minutes for them to make a simple sandwich. I saw delivery orders get priority and then people who placed their order after I did got theirs before me. So frustrating to pay for mediocre food and then wait a total of 45 minutes for it. I've had really bad experiences at this location in the past but was in need of a quick lunch today. Definitely never going back. read more

I've ordered from Jimmy John's in Redmond prior but decided to order on line for work here since it was closer to my work location. The on-line ordering process was pretty easy to do. Arrived for pickup of my order and decided to order a sandwich for myself. I don't do dairy and sometimes I like to only eat 1/2 a sandwich and save the other half so when I ordered the South Beach Club, I thought I'd have them put the avocado on the side. "We cannot do that" was the response. Okay, how about just put avocado on one side of the sandwich then. "No, we cannot do that." Really? What happened to having a sandwich your way? I could almost understand not putting it on the side, perhaps they don't have a container to do that but what would prevent them from putting avocado on half a sandwich? I'm not sure I'm going to return to this location. I think I'll drive a bit further to Redmond and have it my way, read more

This location consistently messes up orders and makes the skimpiest sandwiches in terms of meat and toppings I've ever had at a Jimmy John's. Do yourself a favor and go to Jersey Mike's down the street read more

This was the worst experience I have ever had at a sandwich shop. They didn't ask me the kind of bread I wanted. They have seeded mustard. One kind of cheese. The sandwich was so small and the bill was more then subway for two sandwich's. I recommend not to go here. The staff is also not very good. read more

Ordered a party platter for a company event for delivery the next day. These guys found our business, which is well hidden! The sandwiches and cookies were all fresh, and the delivery was spot on for timing! A BIG thank you to the crew! read more

This is the locaton closest to work, and a steady go to for the entire office- from individual orders to company luncheons- they are heavy in rotation. One of my managers insists on buying me lunch all the damn time, so I occassionally relent and a good portion of the time, he goes this route. Perhaps they've had some staffing changes since some fo these reviews, because i've had no order or service issues...and knowing my office, we'd all DEFINITELY hear about it if anyone else did. I don't time the deliveries, but it has never been any length time that I noticed it being slow. Order online is super fast and easy, and substitutions and special orders are no poblem there. read more

Another good Jimmy John's but after trying this place twice, I think that place in down town Kirkland is much better.

Customer service sucks. Employees mess up the order for two sandwiches and then are rude to you when you call them out. We ordered two tuna sandwiches, one with no tomatoes, light lettuce and cucumbers. The other no lettuce, tomatoes, and no cucumbers. We called right away and added onions to the one with no tomatoes. We get our sandwiches and both of them are wrong. The first one is onions and tomatoes, the other one is lettuce and onions. I mean HOW THE HECK do you mess this order up? Are people drunk at this location? Right after opening the sandwiches, we notice the discrepancy. I call to let them know and the first thing I get, in the MOST RUDE TONE "you called to put the onions on, we got the order right". I explained to the gentleman that they are both wrong. He looked up the order and again told me that everything they did was right. People, this gentleman was so rude to me, what kind of customer service is this? You got the order wrong, we TIPPED you, and you argue with me? Get the h*ll out of here. Not to mention, this is not the first time they mess up an order and put the blame on others. I am tired of rude, disrespectful employees within ANY business. read more

If I could give this store -10 stars I would. I work at a local apartment property in the Juanita area and we order from them quite frequently; not only are they convenient on a busy day, but they are also delicious.... It really sucks that I have to write such an awful review, but our last 2 experiences with them have been so bad that we will not be ordering from here ever again- even for pick up. We tried to order online back in June, but noticed that we were 0.2 miles out of range...then we started noticing Jimmy John's delivery drivers bringing food to our vendors and other residents on property. At this time we started ordering over the phone and it was no problem- there were also a couple times that we ordered online and since our address is "out of range" we would adjust the address for it to go through and EVERY single time there was no problem with it..UNTIL we got this very rude delivery driver who mentioned something about the address being wrong. I apologized and we started ordering over the phone again...that is UNTIL about 2 weeks ago we were told that they don't deliver here and were very rude when we mentioned that they have delivered here multiple times. We were very disappointed, but decided to give them another chance and ordered online today...BIG MISTAKE. When the delivery driver arrived he did not come in with a smile at all...his exact words were "Just to let you know we will not be delivering here anymore. You guys keep putting the incorrect address on the order". I responded with "Well, that is because all of a sudden you have refused to deliver to us after the 25+ times you have done it in the past". He didn't really have anything to say and just walked out. I understand if we are out of your range, but if that is the case then NO deliveries should've ever been delivered here. Lastly, you really need to work on your customer service. Regardless of your delivery range we still spent $35 on today's order and should've gotten a little bit more respect from your employees! read more

I just needed to yelp about this restaurant as our office is two blocks away. I was in our restroom, and saw a Jimmy Johns delivery driver in Jimmy Johns clothing use the restroom, flush, and then walk out without washing his hands. Granted, he could wash his hands when he gets back to the store, but I'd hope their management would be stressing the importance of public relations, and maintaining a certain level of cleanliness in the public eye. The food isn't that great anyway ... you can make a better sandwich at home, and you know where your hands have been. read more

The staff are quick to greet and take my order. Sandwiches and made to order. Unfortunately twice over the last four months I have ended up with #9 meat that smelled off. First time I ate it anyway only to regret it. This time I ended up taking the meat out of the sandwich and eating the sandwich without. Didn't get sick this time. The other sandwiches (#2,#3 and #4) did not get the others in my party sick. Haven't had this off smell happen at other jimmy johns. read more

I literally can't get enough of this place! I usually place an online order about once a week and have never had a single issue. The guy that typically delivers my mouth watering piece of heaven wrapped in paper could have a better sense of humor, but whatever. He probably doesn't have time to laugh at my lame jokes, because he's busy being freaky fast. When I ask them to cut it in half, they cut it in half. If they happen to forget, I walk to the kitchen and grab a utensil to help. You may have even used it before, it's called a knife. I've rarely dealt with any customer service issues, but I never have to call them because my order is always correct. What's not to love? Delicious sandwich goodness, you can order online, and they bring it to you, quickly. My one and only complaint - you don't have a location in Edmonds! Hurry up and get here already! read more