This location definitely got worse. I ordered a couple of sandwiches and both were sloppy and tasteless. The stuff very rude and unfriendly. No improvements or whatsoever in any kind of their service. Never again! read more

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Wish i could put 0 stars this place is close to my work and almost everytime has screwed up my order and they could care less that its wrong tonight my work paid 46 dollars for food my co worker who is a diabetic only drinks diet apparently they ran out of diet and didnt bother to inform us before giving us the order so we could choose something else Seprate occasion they didn't put any of the chips in the bag said they were closing and they would refund me never did this place has horrible customer service that's probably why they only have two stars there a joke I will not be ordering here again 46 dollars worth of sandwhiches never again read more

Jimmy John's - Sandwiches Near Me - Aurora, Colorado

This establishment is near our job. It's a go to when in a crunch. The staff is courteous and never complains when you stray from the set type of sandwich. Also I love their restroom signs. read more

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Came in here with my sister one night. The lady working was super kind and helpful. She made me feel so safe and welcome. Thanks!

I ordered 10 sandwiches and 10 bags of chips for a company event. I ordered 2 hours in advance and paid. Once I got to the location they did not have my order ready and couldn't find it in the system. They had me call a different store to see if they got my ordered be mistake, they didn't. The manager at that location said they had to make my order regardless. They finally found my order in the system but told me they did not have enough bread to make my order, again they told me I needed to call the other store to ask them if they could make my order, same issue not enough bread!!!! so my order never got made. 14302 e cedar ave unit F Aurora co 80012 location. read more

Jimmy John's - a person holding a receipt - Sandwiches Near Me - Aurora, Colorado

Ordered the gargantuan today and in the middle of the meat in the sandwich was a piece of hair between the ham and turkey. That is disgusting!! Please whoever is cutting the meat or preparing the meat, wear a hairnet. read more

I've had two solid experiences here. (Because I got the same chick that knows what's going on) but the other workers are so incompetent!! Every time I get someone else they screw something up. Also not their fault just a little annoying that 1.8 miles is out of the delivery zone .... read more

Website told me that my order was delivered and it wasnt there. I called the store and they said the driver was just leaving with my order. It is a 5 min drive from my house to the jimmy johns, and it has been an hour since i called.And i have all the call receipts to prove it. I shouldve just went to the store and ordered instead. And this isnt the first time that the delivery was very late. Last time i had delivery, i waited for an hour. What happened to "subs so fast youll freak"?? If an hour delivery is "fast" to yall, then im scared to see what slow is. read more

Just went in for 2 subs and the older woman working was very rude. My boyfriend asked for a little vinegar on the side and she said that "they're not allowed to give out sauce unless it was on the sandwich", even though there was a container of sauce with a bag of opened chips sitting on the table behind us (clearly using sauce to dip the chips in, not on a sandwich). Very unprofessional. And they rolled their eyes when we asked them for a bag and napkins. Will not be returning. read more

Jimmy John's - There's literally a photo on the front door of a sandwich being dipped in sauce. They're ridiculous. - Sandwiches Near Me - Aurora, Colorado

Jimmy John's can eat my ass. I live 2 miles away and they wont deliver to my house. Like, maybe, I get it. The whole "freaky fast" thing - except this - I've lived in locations where a JJ was less than a block away and delivery would still take up to 25 - 30 minutes. Sometimes more. So fuck right off with that business model. Problem is, I do enjoy the sandwiches. So once in a while, in a moment of forgetfulness I'll think to myself, "It's been ages since I've had Jimmy John's" and try for an order. Then I encounter the colossal fuckery that is the reality of this place; and it all comes flooding back. No more. This is the last time. Consider this post an announcement of a life-long boycott on your ridiculous concept. I'm not even sure I would care if you DID change your policy and try for a turn-a-round. My goal, is to put you out of business from here forward. read more

Not sure why so many bad reviews but my lunch today was great. The sandwich was delicious and the two girls working were super nice and smiley and overall it was a really nice experience read more

I just ordered a sandwich and legitimately watched an employee with long blonde hair RUN HER FINGERS through her hair and then go and make my sandwich. I posted a photo of the employee who did it. Older gal with very long blonde hair and NO hair net. read more

Jimmy John's - The girl on the left ran her fingers through her hair with gloves and then made my sandwich. Absolutely disgusting - Sandwiches Near Me - Aurora, Colorado

I've ordered from this location several times and generally it takes at least 30 minutes which is unfortunate considering I live 6 to 7 minutes away from them however this time I literally waited for one sandwich for an hour I called and instead of immediately refunding me ordered a crediting my account I was told could I patiently wait another 10 minutes after already waiting an hour for what is essentially a $12 sandwich what is the point of ordering food if it's gonna take an hour for something and I could've made it home not cool... read more

No one seems to be trained correctly (including the female mgr there!)about the reward promotion they're offering! I signed up and ordered a sandwich, and now the order doesn't show up on my rewards!!! Get your employees trained on!!!! read more

I didn't realize that freaky fast was close to an hour for delivery on a sandwich and cookie. Not the first time either

3rd Jimmy John's I have been to tonight with some bull crap reason they can't make food. How do I stay in business? This location was out of bread. ALL YOU DO IS MAKE SANDWICHES AND BREAD HOW ARE YOU OUT. Trash location read more

I hate this place. If you order online. You're waiting an hour or more for your food. I can walk there in 5 minutes or less. That's how close I am to this place. I laugh everytime I hear a Jimmy John's commercial saying how fast they deliver. Not these clowns. read more

I like Jimmy Johns. The bread and ingredients all seemed fresh and taste good. I'd like some variety of bread options like they have at subway. The service was fast and friendly. In a hurry for lunch, this is a great place to get fresh food quickly. read more

Ordered for delivery and waited an hour and 15 min...sandwiches were good but forgot mayo. They at least gave us an extra soda. The delivery guy was super nice atleast read more

Came here on 4th of July to grab a sandwhich since they're located right next to Aurora's big fireworks show viewing areas, they were out of bread and said they were "unexpectedly busy" (again this was a holiday and they're right next to the firework viewing area so it seems like they should have been "expectedly busy"). They then refused to make a regular sandwich on a tortilla wrap (which I saw then do for the group of people in front of me) and cited a policy that says they can only make specified wraps on tortillas. I was the third customer in line when I entered and despite having 5+ employees working I took 20 minutes to get my food (not bad in general but certainly the longest I've ever waited at a Jimmy John's). Finally, when they rang up my order they asked if I was a rewards member, I said yes, but the girl hit the no button and didn't allow my to give my phone number for rewards. Just an all around bad experience that seems like it could've been prevented. read more

I been here twice in the last six months and both the employees have been rude. Definitely a different vibe that any other Jimmy Johns I've been too. read more

Horrible customer service, sandwich was mediocre and the manager is the most useless manager I've ever spoken to.

Always making my number 16 unwich style with sprouts and pickles. Love stopping in here for a quick lunch or a quick dinner during a long workday! read more

This Jimmy Johns is the worst Jimmy Johns I've been to. It's so slow to deliver. I've had to wait HOURS for delivery before. I started to order ahead of time, and they are still consistently late to the time I requested it be delivered. read more

Sandwich was excellent but strangely the cashier had an unfriendly attitude and acted impatient with my son as he was trying to decide on what he wanted in his sandwich. There was no one behind us, so what difference does it make how long we take deciding? Anyway, I ordered a #12 Beach Club with sprouts and thought it was awesome. My son was happy too with his custom turkey/cheese/mayo. read more

I've ordered from Jimmy John's a lot since my business is really close by (in the same shopping center). Today, it took 45 minutes for them to deliver my order. The delivery guy brings the order and I asked why it was so late. He mumbles something then leaves, not really answering me. The bread was really hard today and they didn't give me the bag of chips I ordered. On a previous order they forgot to bring the drink I ordered too. The food used to be good here and delivery used to be super quick, but it's gotten worse. This was my last time ordering from this Jimmy John's. read more

I had one of the worst sandwiches here. My company ordered a bunch of sandwiches and, not only did they get about every order wrong, but the sandwiches were so plain and had NO flavor whatsoever. If you are considering going here, I strongly urge a different vendor. Also, they're in love with mayo here for some reason and that certainly does not make a sandwich. read more

I've always had great service. Very friendly, happy employees and always clean. I've ordered online and in person. Every time is great!!!

I normally would give this place 2-3 stars but the most recent experience here was very bad! We ordered two 16 inch Club Lulu Sandwiches, and added Provolone cheese for a 1.50$ extra charge. Both sandwiches were wrong and did not get the up-charged provolone. When I called to speak to your manager Ariana she took no Accountability and tried to say I was wrong! I guess if Jimmy Johns wants to run their company this way they will see the negative outcome. Your Manager Ariana should not be in a position to talk to customers. Train your staff to use Customer Service Skills, rather than try to Scapegoat the customer when a situation Arises. This goes for Jimmy Johns and many other companies! This whole experience was very unprofessional! 35$ dollars for 2 sandwiches that were wrong and all you had was wheat bread available! Seriously Jimmy Johns? Get it together! read more

This place is a joke. If you go in & eat, pickup. They get it wrong. If you order for delivery. They get it wrong & you're still waiting well over an hour to deliver it to you. Typical. They could care less, because they make so much money. Who cares who's complaining. A JOKE read more

I placed my order online. I asked for a plan sandwich with nothing but mayonnaise. I get home and the sandwich has everything on down to the oil and vinegar. I call and who ever I spoke to was just trying to get me off the phone and saying bring the sandwich back with the receipt and we will fix it. I'm working from home my lunch break is over and my kids are now hungry still. Would not recommend at all. read more

I've only ever ordered online and no matter what day or time, my order always takes at least an hour and a half to get to me. The drive is just barely, barely over a mile. It's a 6 minute drive. Not once have they offered to comp me for the wait. The best they've ever had to offer was "we're sorry, there was a driver mix up." Lately, they'd call me promising delivery in 15 minutes and once 45 minutes has passed I call in and they tell me that the driver will be at the actual store in 5 minutes. So once the driver gets there my food will be stale after the hour of just sitting out. The ice in the soda's will have melted, the driver will, as always, be incredibly rude, and so on and so forth. Moving forward for this area, Grubhub has some GREAT options with a fraction of the wait time. Don't waste your time on these people anymore, they have no respect for their customers what so ever . read more

This jimmy johns location made me lose all hope for the future of America. The bread was hard, The sandwiches were made sloppy, and the staff was just plain dumb. I mean you're Job is to make a sandwich and you failed.... miserably. How on earth are we supposed to compete in this world when Jimmy Johns can't find people who can master putting meat on bread? read more

Always great food fast delivery every time I have been there everything is always very fresh great place to bring the family or get delivery very fast read more

Man I have always loved Jimmy Johns but they wont deliver to my house only 2 miles away. Why even deliver at all?

If you haven't tried this Jimmy John's your missing out on a great place to have lunch. The staff, under the direction of Jeff Adams, is professional, courteous, caring & they serve great sandwiches. The establishment is always clean, the staff is always looking after you. They play good music, and it's a comfortable place to eat and converse with your lunch mates. I've been eating here since they opened, you always get a great greeting when you enter. They prepare your sandwich to your interest & specifications. This is the best Jimmy John's my wife & I have dined at. Give it a visit, they won't disappoint you. read more

Went there 6/15/18 had to wait a long time for my sandwich. After the other customers got their sandwiches the sandwich maker asked me what my problem was holding the guts to my sandwich. Then when I said back to her "you said what's my problem" in a loud voice she said I didn't say that. There was someone there next to her wrapping sandwiches like she was diapering a baby. Real slow.Some guy was just standing around watching everyone from the middle of the floor. Must have been the manager. Then she offers me a free pickle. She made a mess out of my sandwich too. I had to eat it with a fork. Very bad. I guess they can't keep people there. The staff is always different. read more

Worst customer service I've ever experienced. Walked in and there were 11 employees behind the counter, I was asking simple questions and got rude response from the cashier. All the employees were joking around very inappropriate and VERY loud. The cashier rung me up wrong and charged wrong. And on top of that, the music in the restaurant was so loud I was having to yell at my boyfriend standing right next to me. read more

It's a Jimmy John's. My one experience here caused me to question their "freaky-fast" mantra I have witnessed at other JJ establishments - but it was well-enough. What this particular establishment provides is a large comfortable dining area rarely found in other JJs. read more

This Jimmy Johns is very fast 95% of the time, which is awesome! But my order is only correct 5% of the time. If you're going to charge .75 cents and up for toppings, at least make sure you're putting them on the sandwich. The upcharge in the delivery fee is in no way justified as the lack of attention to detail in the store is ridiculous. I've called to complain, they say they'll add a credit under my phone number but when I call back to redeem they don't ever have record. I am done with Jimmy Johns, too many other sandwich places to spend my money at. read more