Luminous Flooring in Arnold, MO deserves every bit of praise I can give. We recently had a portion…read moreof our wood floor refinished, and the results are nothing short of stunning. The newly refinished area blends seamlessly with our existing flooring -- you would never know where the old ends and the new begins. Their craftsmanship is truly exceptional. While the entire company has been wonderful to work with, I want to especially recognize Jesse and Ray, the two technicians who completed our project. These two went above and beyond from start to finish. They took the time to explain every step of the process, answered all of our questions with patience and clarity, and treated our home with genuine care. Their professionalism, friendliness, and attention to detail made the experience outstanding. Jesse and Ray are true assets to Luminous Flooring, and because of them, we will gladly recommend this company to anyone looking for quality flooring work. Five stars all the way.

If it were possible, they would get a 10 star rating. Dan Bischoff is outstanding as are the guys…read morewho refinish the floors. Floors were over 50 years old and never refinished. THEY LOOK AMAZING NOW, plus the fact that Dan and his team went out of their way to be extremely helpful and extremely thoughtful and courteous to this elderly woman. Their motto of treating customers like family is a true motto for this company.

Between stubborn pet odors and recent rain water intrusion, it became necessary to replace…read morecarpeting in my children's room. I used the Yelp project assistant feature and after a short while, I received contact from Ron, via the Key Carpet Yelp business page. Ron quickly filled me in regarding his 45 years experience in carpeting repair and then reviewed some photos I sent him to get a better picture of my situation. Ron quoted me $400 for the job, using the extra carpeting material I had on hand and offered to come the very next day, Friday mid morning. Ron gave me several assurances he'd handle whatever situation was present and not to give it any more worry. I appreciated his confidence and stated flexibility regarding the job conditions and his intention to just get it done. Ron is old school and not a Prima-donna. On a prompt arrival, Ron and his helper Brayson moved our kids bed out of the way, tore out the old carpeting, filthy tack strips, and treated the area with an odor neutralizer before jumping into the installation. The whole job took almost exactly 3 hours from arrival to departure. Ron & Brayson were true beasts in knocking out the job! I'm currently unclear whether this was a referral from Key Carpet to Lenderman Flooring, or Key Carpet employees themselves... but I'm a satisfied customer either way.

We hired Key Carpet to take all the carpeting out of the main living rooms and completely re-do the…read moresecond story carpeting of our home. While the company was easy to communicate with prior to the work being done we had a huge hiccup during the actual work. While planning to sell our home we were also in the process of moving 4,500 miles away. We had multiple businesses coming to our home on certain days to do their specific jobs (cleaning, staging, photographing, open house etc). I was told several times exactly how long the installation of the carpeting should take and based all other appointments on what I had been told. While on a trip I received a call telling me the installation would take another few days, which was simply unacceptable. Thankfully, Key Carpet was able to pull employees from another job to finish ours on time. This whole process caused an extreme amount of stress and headaches. While we were happy with how the new carpeting looked, it was definitely not the smoothest process.

We bought a home last year that had about 1700 sq feet of ancient carpeting, mostly from the 60s…read moreand 70s. We shopped around at various places for price and selection and ended up here. Ultimately, we bought enough Luxury Vinyl Plank (LVP) flooring from Cortec to cover about 1,300 sq feet that we installed ourselves and we had the store install carpet in the remaining space. Our close friend is a floor contractor (although he can't actually lay carpet any longer due tot he impact on his knees) and he was impressed with the work the store's installer's did. Lord knows, this is superior to what you'll deal with at the big box stores where you have no idea who is going to do your installation. All in all, the store was easy to work with and got us what we needed when we needed it.

#BUYERBEWARE #BADBusiness…read more WARNING I rarely give a ONE star but if there was an option to give a ZERO star I would! As a Consumer that loves to support local and/or small businesses I wish I had patronized a Big Box Store for this small project and accepted a quote that would have been twice as much, but at least I would have been able to open and close the Front door and have closet doors that were actually able to open and close after the flooring job was complete!! They do not agree that after a flooring job has been complete that a customer should Assume that their doors, including the FRONT door will open and close! This is one of those situations where one person (let's call him Terry) knows that his employee (Humm let's call him Jeff) did not write a Bid correctly and then outsourced the Labor to a company that is not equipped to do the job!! Don't let the "SALE" price persuade you because they do not include or expect for a job to be complete. Terry actually said "well it doesn't say the doors will open" WTF! Terry originally verbally agreed that Jeff should have known that the new carpet would need a different installer! I didn't hire the outscourced company! I hired this sorry excuse of a flooring company! #SMALLCLAIMSCOURT #HORRIBLE

He took out a glass shower door relatively quickly to be disposed of. And after the removal, he…read morefilled any holes left by the mounting pieces of the shower door.

I contacted Derrick with a need for a smoke detector installation in one of our properties that…read moreturned into needing a new porch railing and also a fix of a big hole in our wall. He exceeded my expectations, was quick and efficient. I'll happily hire him again in the future.

When I bought my first house years ago, Champion Floors refinished them for me. They did such a…read moregreat job that I started suggesting my real estate clients use them too. A couple of years ago I brought them in because a client in St. Charles had newer factory finished floors with scratches from the tenant's dog. After Champion was finished, the floors looked like they were job finished floors (stained after installation rather than at a factory). They worked with me to get the exact stain color I wanted and they looked gorgeous. So it's not surprising at all that when I bought my current house a couple of years ago and needed to refinish the floors, I would call Champion. I couldn't decide on the color, and the lead installer was so patient as I kept trying new colors. When I eventually decided on no stain...he didn't bat an eye. And the floors turned out wonderful! I would use them again in a heartbeat. After all of this, I later discovered that it's a family owned business. Bonus!

They were professional and did a wonderful job refinishing ouf wood floors. Kept the jobsite clean…read moreand completed the project on time. Would recommend them for your flooring needs.

Countryman Business Consultants (CBC)…read morehttps://www.yelp.com/biz/countryman-business-consultants-linn-creek-2 Our team has done quality reviews, inspections, vendor/supplier research, and much more investigation to determine company work performance. Upon all this, we found the team at Veterans Flooring to be one of the most reliable contractors in STL who always strive for customer satisfaction. While it's known there will always be people who complain regardless, we found the sales team extremely thorough in evaluations and setting customer expectations to the project outcome. Plus, the field teams are trained well and are thorough in their work and requirements. Not every floor is repairable to brand-new when viewed from financial feasibility of a property owner, and those proposals are extremely accurate with any concerns outlined. For those few instances where questions or inconstancies surfaced, the team did a great job in following up and resolving any discrepancies between proposals and project completion, and all deliverables. We have worked with area construction teams for decades, few have the company culture to maintain a long-lasting customer relationship and the strong commitment to fulfilling customer expectations. We highly recommend giving this team an opportunity to review, bid, and perform almost any type of flooring assignment!

Just had veterans flooring out to do my kitchen, bathroom and entrance way. They did everything…read morethat was asked plus some. Dudes did absolutely amazing work.

Larry did a fantastic job refinishing our hardwood floors with a completely new color of stain. I…read morecannot even tell that they are the same hardwoods. We are very pleased!

From the owner: Allan Flooring is an experienced and insured flooring company with over a decade of experience in…read morethe flooring industry. We are a small company with personalized service, and we're dedicated to flooring you with our exceptional workmanship, quality products and genuine, friendly service. Refinishing Installation Repair Sales Hardwood Laminates Residential Commercial Free Estimates

Dana and his team with Birds Eye Flooring Co. Inc. did a great job refinishing my wood floors this…read morepast week 5-10-21 through 5-14-21.

I had gotten a quote from the owner, Dana Prosperi, about three years ago but at the time I…read morecouldn't fit the work into my budget. So here I am now, still with limited time and limited funds and I remember him because of the decent way he treated me before. He gave me a no-pressure estimate, telling me clearly what he would do in my situation, which was a little unusual, and suggesting ways to reduce cost and make things easier overall. His price for installing my flooring materials was higher than others but he was able to work within my tight timeframe. The floors look beautiful. There was no issue with installation at all. That's a successful job!

This was the best experience I've ever had with a contractor. I requested a quote and that day…read moresomeone came by to take measurements. The next morning the crew showed up on time and worked nonstop to replace all of the flooring on the 2nd story. They ripped up the carpet, removed the baseboards, maneuvered the furniture to install the flooring, and reinstalled all of the baseboards. They went above and beyond in every aspect and were so kind and helpful. I'm so thankful to have worked with such a great team and look forward to working together in the future.

From the owner: Our mission is to make Quality your preferred flooring installation company, offering the most…read moreprofessional flooring services in the area. Our company is specialized and offers the most professional floor services. We take the best quality suppliers and offer exquisite finished product to our customers, ensuring proficient value for their investment.