They were professional and did a wonderful job refinishing ouf wood floors. Kept the jobsite clean…read moreand completed the project on time. Would recommend them for your flooring needs.

I had a wonderful experience with Champion Flooring! Our house is 100 years old and there are some…read morehistorical aspects that create challenges when trying to make updates. Rebecca, Jeff, and John helped me to navigate the process and went above and beyond to complete the job on a tight deadline. Even as the job required more time and supplies than anticipated, the quote provided initially did not change drastically.

This company has been outstanding from start to finish! We were looking to put a runner on our…read morestairs and hoping we could get it done prior to Thanksgiving. This was about 2 1/2 weeks ago. The second I looked them up on Angi. Someone called me and the ball was rolling instantly. I communicated with Allison and she kept me up-to-date on everything and let me know when one of the guys was coming out. A fantastic, friendly and easy person to work with. Jeremy was the first one to come, and he was very personable and seemed genuine from the second he came in. He offered us different options, gave us some opinions, but ultimately left it up to us. When we asked about the chances of it being put in before Thanksgiving, he said he felt very good about it, could not promise anything, but would do his very best. The carpet was just installed today and it looks amazing. Chris is the one who came out to make sure everything was measured the way we wanted how much carpet vs floor would show. He did the installation. Promptly here at 10:00 am. He was beyond incredible. Not only did he once more walk us through everything before he started, but he fixed a small issue we have been having with our top step where there is a decent gap between the stair and the wood, We have not been able to fix it. He said he could take a look at it for us and he fixed it. Then on his own without any asking he went and re-glued some of our spindles that were just loose. When you would walk down the stairs, they would make a little rattling sound, but he fixed that for us on his own time. I would recommend them 100%. They were spot on, great communicators, very personable and did a fantastic job.

Professional and efficient service. Carpet replacement in three rooms and steps. Looks good!read more

He took out a glass shower door relatively quickly to be disposed of. And after the removal, he…read morefilled any holes left by the mounting pieces of the shower door.

I contacted Derrick with a need for a smoke detector installation in one of our properties that…read moreturned into needing a new porch railing and also a fix of a big hole in our wall. He exceeded my expectations, was quick and efficient. I'll happily hire him again in the future.

From the selection of products, to the showroom personnel and installers, I was very pleased with…read moreour experience in getting a new countertop!

Great showroom, friendly staff, plethora of flooring countertops wall tile samples to choose from!read more

Just had veterans flooring out to do my kitchen, bathroom and entrance way. They did everything…read morethat was asked plus some. Dudes did absolutely amazing work.

I can not rave enough about Dale and Veteran Flooring. I met Dale and his company through their…read morework on a neighbors. After being screwed by a previous flooring company, I was a little nervous. But since they were working on a similar project, I felt confident. Dale came over and immediately put me at ease. My project was going to involve sealing cracks and unevenness in the concrete. The company worked from 8am-5pm or later. In fact I had to text for them to leave due to HOA bylaws. After 6 days I have beautiful, level, hardwood floors. I'm so grateful for Dale being in touch the whole project to update me on progress. They even made sure all my furniture was put back where I needed it. I LOVE my new floors and will recommend Dale and Veteran Flooring to everyone thinking about floors.

It's a wonder this business hasn't shut down already. Poor quality work, lying salesmen, and…read moreadministrators that forge documents. We are going to file police reports on them today. Buyer beware! Update: Every time we leave a bad review, they ask us to email them but they never respond. They only respond on public platforms like the guy that responded under me.

I initially left a positive review for Empire Flooring before any work was done because the…read moresalesman, Tim, was friendly and professional. He asked for a review and I assumed that based on his level of service in sales, that would carry through the entire project. Unfortunately, that assumption was dead wrong. Tim mismeasured our flooring, and the installers did not have enough material to complete the job. They had to leave the project incomplete with our home in disarray while more flooring was ordered. They kept trying to make us wait until the end of the week. We did not want to wait while the house was in disarray. I guess to get us to stop talking, they said that the installers would be back on Wednesday. I took time off so I could be present during the install, only for them to call me 30 minutes before arrival to say they couldn't come until Saturday. The contractor also asked us to sign completion paperwork, but we refused to sign anything until the job was actually finished. While I felt bad knowing they couldn't get paid until paperwork was signed, that's between the contractor and Empire. It's not the customer's responsibility. The contractor should know not to ask people to sign papers for work that isn't finished. The contractor should also ask permission before they get too comfortable in a client's bathroom. None of them asked to sit on our toilets and handle their business. That is very unprofessional of them. We repeatedly tried to reach Tim the salesman to resolve the issue. When he finally returned our call, there was no sense of urgency, despite the inconvenience we were dealing with. What's most frustrating is the lack of accountability. Instead of owning the mistake and trying to make things right, Tim attempted to shift blame. This situation exists solely because of improper measuring and poor follow-up. I now understand why Empire has so many low ratings. I would not recommend them to anyone.

The company came out promptly for a bid. Communication was clear and timely. They showed up…read moreat the times and dates they said. We had a very specific request to build a sturdy wall around our steps for our autistic son. We had a few items we needed addressed but it was promptly handled. Paid 1/3 upfront and the rest at finish. They were not the highest or lowest bid, but we went with them because they had a clear contract, established business and great communication.

Kelly, Sergio and the team did such a fabulous job. I'm thrilled and no one ever says that about…read moreconstruction. I'm an out of state investor who did a full gut rehab on a worn down 4plex in STL. We replaced the roof, added a 2nd bedroom to all the units, brand new kitchen and bathrooms and floors were refinished/replaced. The team always kept me in the loop. Were fair and budget stayed on track through the entire project. Would 10/10 work with these guys again and already excited about the next project.

We had a great experience start to finish with O'Fallon Family Floors! They were able to quickly…read morecome over and measure our space to give us a quote. Once that was completed my husband and I went to their store to look at carpet samples in person and pick out our carpet. The staff there was friendly and very helpful. Installation day went extremely smoothly! They were on time, efficient and our carpets looked excellent at the end of the day. I also appreciated the checklist they sent ahead of time to make sure our rooms were ready to go when they arrived on installation day. We got our carpets replaced in 3 bedrooms, and would definitely use this company again for any future flooring needs!

Very pleasant experience working with O'Fallon family floors to replace the carpet in a few rooms…read moreof our house. We had someone out to measure and got a quote promptly. Their pricing was great compared to a few different companies. Went to the store to pick out carpet options and scheduled. The installers arrived right on time and worked quickly. They were just fantastic and cleaned up after themselves. Very pleased with their work and will happily seek them out with any future flooring needs.