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Jimbo's Garage

1.0 (1 review)

Services - Jimbo's Garage

Auto transmission repair

Transmission leak inspection

Jimbo's Garage Photos

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3 years ago

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All Star Ford Canton - Call us we can help!! 903-567-4144

All Star Ford Canton

(11 reviews)

I scheduled a 9:00 a.m. appointment online to have my vehicle diagnosed and receive an oil change…read more When I arrived, Justin informed me that scheduling the appointment online wasn't enough and that I also needed to call ahead. That requirement wasn't communicated during the online scheduling process, so it was confusing and frustrating. I was then told it would take 7-10 days just to diagnose my vehicle. That completely defeats the purpose of scheduling an appointment. I was still told it would be over a week before anyone could look at it. Your website advertises "fast and reliable service," but my experience was anything but that. Being told it takes 7-10 days just to diagnose a vehicle because there isn't enough staff is disappointing, especially for a Ford dealership. Staffing issues should not become the customer's problem after an appointment has already been scheduled. I chose your dealership because it's close to where I live, but based on this experience, your service department did not meet my expectations. Had I taken my truck to WRay Ford in Bossier, I believe the diagnosis and oil change would likely have been completed the same day

Took our truck in for electrical issues. We spent a fortune in Georgia at a Ford dealership there…read moreand they did not find the problem. Not only did All Star find and fix the issue they were very reasonably priced, far cheaper than I thought and delivered my truck to me when it was fixed! Highly recommend this dealership. Also working with Melissa in the service department was great- she's friendly, helpful and kept us informed. I forgot to check in the last few times I've been in, but all the guys in the service department I've dealt with are great!

Jimbo's Garage - transmissionrepair - Updated October 2026

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