OK I have dealt with Terry at Wellington North tire for a few years and always receive exceptional…read moreservice. Today I took my wifes vehicle in to have the tires balanced and when they were finished they informed me that there was NO CHARGE , Great....... the reason for this was when I had them balanced 5 months earlier there was a problem with one of there balancers not operating properly. They did not have to let me know that and I would have been perfectly happy paying for the service., But thats the type ogf guys they are HONEST ! Thanks guys great customer service. Ric

If I could select zero stars I would! I never write scathing reviews. But there is a first for…read moreeverything. This occurred on 26 Nov 18. I dropped my vehicle off for a tire change and alignment. I was told that it would take 2 hours to complete. I returned 3 hours later to find out that my vehicle was sitting in the parking lot and my winter tires had not been installed. The technician had left the facility and my keys could not be found. After 15 minutes of cluelessness someone found my keys! I received no phone call or notification that only half of the work had been completed. This business does not care about the value of your time, cannot communicate, and is completely disorganized. This is the definition of gross incompetence. After 2 weeks of waiting for this appointment this is the type of service you receive. I will never be back! I have made it clear to friends and colleagues who are patrons of this organization, to avoid this place or run the risk of a similar outcome. Customer Beware! I have never seen a procedure as simple as a tire change so poorly mismanaged.

Seriously, you have to read this. I have been through just about every car mechanic in this town,…read moreand have been jerked around for years. RA, MAS, TAC, JMW, CTC, they all treated me like I was their personal ATM. Try these guys out. They are fairly priced, no bulls**t, they used good quality parts, they even use the right parts, unlike other shops. It's hard to find a good mechanic in any town, but I have been happy thus far and I don't feel used and abused.

Had one of our vehicles in for a brake line replacement. Good work, no BS, did exactly what they…read moresaid they would for a fair price. Will likely use them again in the future

Bought a new trailer, I needed electric brakes on my Murano, quickly. I got it done the next day…read more They examined the previous wiring job and it needed replaced, many pictures were taken of the old hook up and a complete wiring job was completed. The braking system worked very good. $$$

Lovely, flexible, and quick customer service. I could easily schedule and reschedule my appointment…read moreand they put in the effort to get in a part I needed the same day. Nice waiting room, too, with free wifi!

We purchased our vehicle from them and every time we brought it in for an oil and filter, something…read morewas wrong with it. It costs us thousands every year. We bought it knowing they had replaced the engine. When we took our vehicle to another mechanic we were told the engine wasn't installed properly and pieces were missing. Among other things that weren't done properly. True Auto has great customer service and was always helpful at explaining everything to us. But we were very disappointed that they sold us a lemon.

Extremally dishonest. Ron gave me quotes over the phone for under $300. Then about an hour after…read moredropping off the car I am told they have done over 700 dollars worth of work without calling me to ask if I wanted this work done or providing estimates. An Unscrupulous and dishonest auto garage.

Having lived in many cities across Ontario and logging in excess of 50,000 Km on average yearly, a…read moregreat mechanic has always been a neccessity. I am not mechanically inclined but I have developed a knack for knowing when something wasn't right with my vehicle and always felt that the mechanics I dealt with took advantage of my female status and talked me into service not necessary. Then I met Matt and his team at Baden Automotive. I cannot say enough about Matt, who as owner and team leader is the most trustworthy mechanic I have ever met and/or dealt with. They are in my book at the top of the ladder in service, skill and their knowledge of cars. They go above and beyond and in three years I have never felt ripped off, and often feel like I haven't paid enough. Review writing is not something I do, but I felt it was important to share Matt and his team with the rest of the Waterloo Region.

This place is the ONLY shop I bring my vehicles to. Honest, reasonable pricing and incredible…read moreservice!!!

This take 5 isn't worth going to I sat there for over an hour and they never even acknowledged I…read morewas there just sat talking to their friends so unprofessional instead I now go to the Orangeville take 5 for way better service

first i have to say i get super anxious when my car needs service so today i met Aaron and it was…read morethe best experience i've had he was quick efficient and i was in and out in 20 min i went to the burlington location i was there for 70min and 400$ later and my anxiety was through the roof because they were rooting through my car looking for all the filters i've never gone back since so cheers Aaron you made this old later very happy

I have trusted my vehicles at Essential Auto Service for almost 10 years and have always been happy…read morewith the quality of service. The staff are very personable and always willing to answer a question. I highly recommend this business to those looking for a place to trust their vehicle(s) with.

I've been taking my car to Essential since I've owned a car. They have always been the most helpful…read moreand friendly people I've dealt with. Fantastic service, fantastic place, wholeheartedly recommend!