Recently called here looking for an appointment for an E-Test for my truck. The woman I spoke with…read morewas very friendly and said she could get me in right away. I drove down 10 minutes later. Stopped in at the office and gave them my keys. They had my truck in and out in no time at all. I was suprised how quick and professional they were. The whole time being very polite and friendly. I'll be back for the next e-test for sure if not some repairs in the future

From the owner: For over 20 years, Jim White has been helping the motorists of Fergus and surrounding areas solve…read moretheir car troubles. Jim White Auto Service has now grown to one of the busiest shops in the area. See us for Ontario Drive Clean e-tests and safety inspections, oil changes, auto repair, computer diagnostics and more. We also service heavy duty vehicles.

The place to go to get an oil change! The don't try to up-sell you for anything you don't need and…read morethe prices are very reasonable for synthetic oils. These guys are super friendly and knowledgable and will explain to you anything you don't understand.

The service isn't like it used to be. The staff are not friendly and always trying to sell me a…read morefilter that's been replaced. I will go to my mechanic in the future for oil changes.

I brought my car in for an oil change to Jiffy Lube on 252 Eramosa and was told, it would be…read more$69.00. By the time they finished and the young man was speaking to me 100 miles an hour saying I need to change many filters which were fairly new I was charged $169.00. When I questioned him re: price of filter, he said that it was necessary. I checked somewhere else and that was not the case. I'm disappointed in this gauging and greed. From now on I take my car to my trusted mechanic who by the way charges $50.00 for an oil change. Sad commentary on our greedy humanity.

Customer Service is great, friendly people! The waiting part is not too bad compare other places.read more

We purchased our vehicle from them and every time we brought it in for an oil and filter, something…read morewas wrong with it. It costs us thousands every year. We bought it knowing they had replaced the engine. When we took our vehicle to another mechanic we were told the engine wasn't installed properly and pieces were missing. Among other things that weren't done properly. True Auto has great customer service and was always helpful at explaining everything to us. But we were very disappointed that they sold us a lemon.

Extremally dishonest. Ron gave me quotes over the phone for under $300. Then about an hour after…read moredropping off the car I am told they have done over 700 dollars worth of work without calling me to ask if I wanted this work done or providing estimates. An Unscrupulous and dishonest auto garage.

We rely on Jiffy lube to give us fast,efficent, excellent service for a great price, and they never…read moredissappoint! We have been loyal customers for the past 5 years, and now under new management, NIKKI and her team served us proffessionally & with excellent knowledge & care!! Love that we can drive in & out, knowing that our car has been serviced with the utmost care! The only thing missing, a free air freshener!

Excellent Service and Professional Team! I recently visited…read moreJiffy Lube for an oil change and was genuinely impressed by the experience. The staff were friendly, knowledgeable, and incredibly efficient.

This is the only place I will take my car to have serviced .all the staff members are extremely…read moreprofessional and are quick to answer any questions you have about the parts they may be showing they are not pushy like some of quick lube places in town and I can say I will always come back for the fair prices great atmosphere and well trained staff .

Rude treatment. Not recommended at all. I went to swap my snow tires on saturday morning @ 09:30…read moream. The supervisor told me to come back on Monday morning @ 08:00 am sharp to do them. I was there on Monday at 08:00 am then he said no come again on another day plus asked me not to argue even though I am a customer at this place and used to do oil change for my both vehicles !!! Customer retention, values, ethics and morals are the worse at this place. therefore, not recommended at all.

Avoid this place! They are constantly on the upsell -- oil spray, tire replacement, anything they…read morecan come up with to take more money out of your wallet. I went in for an oil change and they talked me into a front and rear differential fluid change on a car with 23K on it. They claimed it was required maintenance, pointed to something on their computer screen. I was certain that wasn't correct but had other distractions and got browbeaten into it. I checked later and found it isn't recommended for this vehicle until 100K.

Timely, professional and good value for your money !!!…read more My family have been going there for 20 years !!!

Ken Hong and his team are always on top of their game…read more I've been bringing in our family cars for over 15 years and rarely have I been disappointed. That said, Ken always works for his customers satisfaction. I had found Ken and his team to be hard working, honest & trustworthy - a rarity in this business. If I need help with my car Ken makes time. Thank you guys for all the years of great service, you have no idea how much it's appreciated! Christian & Judy Burlington Ontario

BEWARE!!! OVERTORKED MY DRAIN PLUG ON MY OIL PAN AND REFUSED TO TAKE RESPONSIBILITY!!! Had been…read moregoing to this franchise for over 2+ years. I spoke with the Franchise manager and they spoke with the Owners and no reasonable resolve could be reached. This is an independently owned branch so Head office at The Great Canadian Oil Change can not assist with this matter. So the Automated reply from the owner is VOID as I did this before i posted this review.

I like these guys, the last review by 'gail' is not exactly fair, if your looking for "friends" try…read morean online lonely hearts website, haha..!!! I called these guys out of the blue to help my disabled elderly brother get an e-test and the manager Phil was very polite & professional. I think I'll stop by & thank him with a case of beer or a box of donuts... I have a feeling that 'gail' may not exactly be "miss congeniality" herself either... : D "It takes two to tango".

I can confirm that Dave is a man of integrity. After having taken my car to the local Toyota…read moredealership, and having them take more money than service offered, I was no better off. Dave helped diagnose my problem; I fix my own car when possible. He offered advice, and said should I need him for anything, just ask. And, no charge for pointing me in the right direction on an electrical issue; ie. he performed an analysis of my electronic system for free. What more can I say. He is now my go to guy.

Excellent service with reasonable prices. A garage you can trust. We have taken our cars to Dave…read morefor over 30 years and have always felt that he and his staff are the best in the business! If you need full service or just your tires changed College Auto Tech is the garage to go to.