If I could select zero stars I would! I never write scathing reviews. But there is a first for everything. This occurred on 26 Nov 18.
I dropped my vehicle off for a tire change and alignment. I was told that it would take 2 hours to complete. I returned 3 hours later to find out that my vehicle was sitting in the parking lot and my winter tires had not been installed. The technician had left the facility and my keys could not be found. After 15 minutes of cluelessness someone found my keys!
I received no phone call or notification that only half of the work had been completed. This business does not care about the value of your time, cannot communicate, and is completely disorganized. This is the definition of gross incompetence. After 2 weeks of waiting for this appointment this is the type of service you receive. I will never be back! I have made it clear to friends and colleagues who are patrons of this organization, to avoid this place or run the risk of a similar outcome.
Customer Beware! I have never seen a procedure as simple as a tire change so poorly mismanaged. read more