My daughter brought her car in to have 15in rims and snow tires installed. The car normally takes…read more16in rims, but from asking around, it seemed 15in rims would be OK. This tire centre said they would install them. There was a slight tick sound from the inside of the rims when the rear wheels were rotated. The owner said this would go away after some wear. My daughter accepted his explanation since he was the expert. However, when the car was off the hoist, there was a loud grinding sound coming from the rear wheels. After confirming with other auto mechanics that a vehicle should not be allowed to be released if unsafe, we brought the car back to have the summers put back on. The shop owners said responsibility was on my daughter because it was her that researched these rims for her car. To me, this is analogous to a customer saying that after research it is OK to drive a car with the lug nuts hand-tightened and the responsibility would be on the customer. I thought we go to mechanics for expert and professional service. The owner said I ruined her day and that they do have good customers. I have no doubt they provide good service to most of their customers. But you would think that a good company would also maintain a good service reputation by attempting to make the situation right.

ELDERLY AND WOMEN CAR OWNERS BEWARE! Take 5 Oil Change…read moreGeorgetown will overcharge and upsell you for unnecessary, expensive oil products and services. My wife went in with the direction to ask for a "standard oil change WITH NO EXTRAS", and left with a bill for $225!!! For an oil change!!! $225!!! Please, don"t be misled to think that because Take 5 Oil Change Georgetown is a quickie franchise it will be cheaper. IT'UP-SELL HELL! Take 5 Oil Change Georgetown will take advantage of an inexperienced car owner. Please, go instead across the street to Georgetown Auto or Krown Rust and both will treat you honestly and fairly. You will only be charged what you truly need for your oil change. Save your hard earned money. AVOID Take 5 Oil Change Georgetown.

First time had a really good experience friendly customer service good job fast service will be…read moreback again

My bf had a tire leak on his motorcycle and these guys were so helpful in fixing everything quick…read more nothing but good things were said. I appreciate making sure he's safe on the road :)

Frustrating experience. been months and still waiting for the insurance appraisal we paid for…read more Always still "Working on it". Can't seem the get the receipts for all work they did. Not even clear what we paid for the new tire, all lumped into a large bill. pretty sure the oil didn't get changed, should be clean right?