Fast efficient friendly. Highly recommended. From my initial call to getting the tow completed…read moreit was less than 45 minutes. Reasonable price was a bonus!

Locked myself out of my car incl keys/phone. After unsuccessful trial to brake in myself, auto…read moreinsurance told me to call towing service in area. This was my first phone call (thanks to the strangers who helped me with the phone and tools!). I was told 10-15mins ETA and he (sorry I forgot your name) arrived within that time and got me back into my car within minutes at a reasonable price and super friendly! Thank you so much! Highly recommend.

These folks are in cohoots with rouge credit union.unbelievable B.S.BAUGHT a ford f150 2007 for…read more11,999.00 in august of 2022.put $4000.00 down payment.in march of 2023 they decided we needed secondary vehicle insurance to the sum of an additional $400.00 a month.we already have insurance we did not authorize ok or anything and yet they went ahead and stole the fundz out of our bank anyway illegally takeing in un authorised.after several thousand dollars and a tun of overdraft and other fees we were forced to close the bank account to get them to stop.Oh and after makeing payments on ti.e for roughly 9-10 months & with the $4,000.00 dollars we put down we were told we still owe over $16,000.00. OK WAIT A MINUTE W T F. how is the 11,999.00 truck now over $16,000.00 anyone,anyone.ya ok toyotas going bankrupt and well ROUGE YA WE WILL SEE YOU IN COURT.DO NOT RECOMEND EITHER OF THESE BUISNESSES.THEY LIKE TAKEING ADVANTAGE OF RETIRED V A VETS WITH AGENT ORANGE.THERES TO MUCH TO LIST ABPUT THESE FOLKS.

My best friends transmission went out on Monday afternoon. Today (Tuesday) around 11 am I took my…read morefriend to our bank to see about getting a loan for his dream car. Neither of us had any car purchasing history whatsoever, and we knew this wasn't going to be an easy task (not to mention were both only 20). After being refused a loan for the 20 some thousand dollar 2005 Subaru STI, my friend was devastated to say the least. We had heard terrible things about going into a dealership to finance a vehicle because the APR rates were high.. but we though, why not try? Upon entering the dealership, after drooling a little at that beautiful Suby, we met the two people that were going to make this kid's wildest dream come true! We met Lori and Alan shortly after being on the lot and they welcomed us right in with the full intention of getting us into that car, today. It took time, a lot of it. This amazing man took the time out of his day to pull as many strings as he could to get us what we had hoped for. Lori had to jump through some hoops herself to get the bank to loan us first time buyers this large lump of money. I was expecting a nerve-racking time, I was expecting big corporate schemes and a money grabbing company just trying to pull at our wallets.. but boy was I ever wrong. I have never been more comfortable in any office or place of business in my life! Alan and Lori are something special, they truly and sincerely wanted us to get exactly what we wanted and they weren't going to take no for an answer. They didn't do it for the money, they didn't do it for any personal gain at all, and for that I am truly grateful. My 20 year old friend got to drive home his dream car for the first time today, and he couldn't have done it without this great business and their amazing staff. So this is a HUGE thank you to Alan and Lori :)

I have waited too long to give Adam a well deserved shout out. Here's my story. I live in the Bay…read moreArea, Los Gatos (San Francisco Bay Area). I have a vacation home in Bandon Oregon. I recently drove to spend a week with my family and on the way, my Mercedes 2012 C250 nearly died numerous times. I'm an orthopedic surgeon who has a patient who is an awesome mechanic. He does all he work on my cars for many years. I have his cell phone. On my drive to Bandon, he helped me limp through my trip and fortuanately, I barely made it. We felt it was most likely the alternator. In comes Adam. I'm stranded, basically in Bandon, rural community with probably not many Mercedes mechanics. I have to get back to the Bay Area in a week. We (my family) do an internet search the next day SUNDAY no less and find Adam, highly rated, etc. I call Adam, on a Sunday. He answers the phone personally, I explain my situation and ask "can u do this", Adam says, "yup, sounds like the alternator and bring it in today, on a SUNDAY!!". We bring it to his shop where, by the way, he has a tractor out working on the road, waiting for us cuz his shop is in the woods and it was raining at the time, takes the car and says "I'll call you when I know what's wrong". Sure enough, it was the alternator. So, he fixes it, very very reasonable price (WAY less expensive than the dealer) and then offers to DRIVE the car from his shop to our house. I was so impressed. Finally, I had to take the car to my mechanic here at the Bay Area who is amazing too and he said Adam did an EXCELLENT job and that he could have not done it any better. Thank you Adam. For all y'all looking for an excellent, honest mechanic In Bandon or surrounding areas, that is SKILLED, consider Adam. I would not hesitate to take my Mercedes or any other car back to Adam in the future. Well done Adam

Had the guy do some work for me and he halfassed everything and had to take it back plenty of times…read morefor him to fix his mistakes that he created by supposedly "fixing" the problem which never actually happened. Everything ended up costing over 1000 dollars more than it should've because he charged for his food and other things when he was "fixing" my problem.

Good location and friendly enough staff. When you go to Knecht's you're obviously looking for…read moresomething specific. Glad to say that on more than one occasion when we've gone in looking... we've found exactly what we went in for. Like most automotive parts stores... Knecht's is fairly basic, but it's nice to know they can order what they don't have and get it here in reasonable timing. Glad to have them in the area, and love the accessibility to stop in quickly on the way to somewhere else when we need to. It's right on Hwy. 101 - so it's a quick in and back out. Nice enough. I like the place just fine.

Have been a loyal customer for over 10-years. Every single time we come here with auto problems,…read morethe amazing staff; (today it was Issac and Dimitri), continuously provide excellent customer service. They have come outside and diagnosed our code errors, loaned us on-site tools, and basically just easy to work with.... Grateful that a business like this still exist!!

I was in Bandon on vacation in October. I was driving a rental vehicle and had accidentally…read morescraped the flashing on the right side of the rental when I had hit a curb. The flashing is held on with plastic rivets and it partially came loose when I hit the curb. I was concerned about driving home with the flashing hanging down and more importantly, I was concerned about the repair cost that would be charged to me when I retudrned the rental. I stopped by Coastline Auto Body about 4:00 in the afternoon and asked them if there was anything they could do to secure the flashing for my trip home. They stopped what they were doing and inspected my vehicle. They located some replacement plastic rivets that they had on hand. Two employees got down on the parking lot surface and replaced several of the broken rivets and in a few minutes had the flashing back in place with no damage showing. I asked how much I owed them, concerned that I would be taken advantage of as a traveler. Instead, they asked for $5 even though they had spent 20-30 minutes working on my car. I offered more but they refused my offer. We eventually agreed on a fee of $20. I would certainly recommend this firm for any auto body repair.

Update- 1 month later monstrous rattles and shakes out of the front end, looking into it I find…read moremissing fasteners and hidden parts misaligned. They did a passable cosmetic job but quality of reassembly laughably and sorrowfully amateurish. I feel I was BS'd.

Josh was seriously an amazing person. This man showed up within 10 minutes of me calling, and was…read morevery professional. I have never felt like people cared more in my life than this man right here. They are lucky to have such a prepress up all individual. And not to mention they are GREAT pricing!!!

The tow truck guy was nice and helped me get to my destination of picking up my rental car…read more However, I released my car that same day to my insurance to have it looked at. I called the dealership I thought they had towed it to from pro towing and said they hadn't received my car. I needed to get my inhaler and found it was still at the impound lot at pro towing (the next business day after the accident). I go and get my inhaler, they call me the next day to tell me my car has been totaled and I can come clean out my car whenever. First off my insurance told me (I called them right after) they have no right to tell me whether it's been totaled or not that it would need to be determined by my insurance claim department. It hadn't even seen the dealership to do the evaluation so how is she about to call me and tell me my car is totaled?! Then when I firmly talked to her on the phone told me " don't come at me", all because I was concerned about my cars well being. Would not let them tow my car again. They kept my car for two days, even after I gave consent for my insurance to come and tow the car through my insurances company and then proceeded to tell me my car had been totaled.

Let's start with communication: there is ABSOLUTELY NONE…read more Second: I took my vehicle in for a heater core swap, the moment I got it back my entire wiring system is haywire! My ac or heater does not work AGAIN, my windows roll down sometimes. My blue tooth or lighter area only work if I slam the door some days. My car will sound like it locks upon hitting the button, but DOES NOT. The entire thing is hell. I don't even know who to go to or what to do. This place was such a BIG disappointment. Save your money and go elsewhere WITH WARRANTY. This place should be closed down.

I have taken my SUV to Action Automotive many times. My mother and stepfather also took their…read morevehicles to them and were very satisfied customers. The two gentleman who ran Action Automotive are thorough, fair, honest, and reasonable. No outrageous bills, no dishonesty, and always repaired correctly.

great employees, friendly and helpful! But service timelines are not so good. all day waits for…read moreservice are unreasonable. If you're going to be a service center, then timely delivery is a big part of the experience. Everyone works all week and have responsibilities to manage and balance on the weekends, and that gets impacted when your vehicle is sitting in the parking lot hrs past your appointment time. I live 2 hrs drive away, so time and gas are factor For me. Wish I had a dealership closer but going forward will have to find other accommodations.

On March 17, 2026 I purchased a new vehicle from Coos Bay Toyota. The entire experience was…read morerelatively painless and stress free thanks to Lee Taft my salesman. He was congenial, knowledgeable and has a great sense of humor which is always a plus in my book. The only thing I might have suggested was that someone order in some food. My half of a bagel that morning wore off by 4pm. Over all the experience was a terrific. I just want to add that I had my trade in Toyota always serviced there in Coos Bay and always had excellent service. One time I called a week ahead and made an appointment for service. When I got there I wasn't on the books. They were busy but they made room for my vehicle and I didn't wait any longer than I normally would. I will, of course, take my new Toyota there for service.