I've been with Rita and Farmers for many years now. Always responsive and professional. Great…read moreservice. Easy to work with and her staff is helpful and knowledgeable. I recommend her highly.

We've been with Rita Sharma Insurance for as long as we've needed coverage--Auto, Home, and…read moreBusiness. Their team is always prompt, efficient, and incredibly responsive whenever we need assistance. If you're looking for dependable and trustworthy insurance support, this is the team to count on. Highly recommend!

Just an update to thank farmers here so I can Insurance in Pleasanton and Danville for looking…read moreafter me. I have a lot of different insurances and occasionally I may miss a bill and appreciate most recently Joseph for letting me know so I could pay things off and keep things up to date. The insurance industry has been going through a lot and I know that they're doing their best to help so thank you very much to all

I was recommended to Susan Eppard by a friend who's been a client of Farmers for decades…read more He speaks very highly of Susan and I now see why. She is very professional yet personable, easy to speak with, open and honest. She explained where my old policy was lacking and offered realistic scenarios why it should be improved. I wished I'd met with her years ago. Thank you Susan for the peace of mind and stress free experience!

This is a late review, not sure if Gary is still in business or not. I had an auto policy with…read moreGary around 2015. I had a minor issue with the DMV registration as I had just moved from out of state so I went into the office to get things sorted out. At the time I was in my early 30s, and Gary (who looks to me to be a rough lived 60s range) kept making weird jokes and asking me personal questions about myself. He emphasized multiple times that I was free to come in and use one of the computers, or the fax machine if I ever needed it. In fact, Gary would be so kind as to take me to lunch if I ever wanted as well. Now, its not a very big office I am certain at least one of the staff in there heard this. Looking around, they seemed to have no reaction which indicated to me that this was probably not unusual for Gary. I also noticed that he had a hand tremor and was wondering if he had a prior stroke or something that made him act a little weird. After I had my paperwork done, Gary (unprompted) walked me to my car and touched my lower back as I was exiting the door. He reminded me once again that he would take me to lunch if I ever wanted, or if I needed more "help" I could call him. I was so freaked out I ran over a curb backing up, Gary just stood there on the sidewalk and watched me drive away. F*cking creep. Thank God I never had to use that insurance, makes me shudder to think about what "offers" I may have received in exchange for my insurance claim being paid.

Gary helped me insure my new car with Allstate and made the process so simply. I know nothing about…read moreinsurance, but have heard many stories from friends and family about how their insurance agent never comes through for him. Everytime I have a question, someone at his office picks up, either answers my question or calls me back the same day. The staff is always polite, informative and professional. I have my car insured at a much lower rate than my friends with the same deductibles, with much less hassle and a peace of mind.

Keep increasing the rates without any information, beware of unnecessary charges, they want me to…read morepay double payments on each renewed policy, which was almost $1000, one of my car driven yearly less than 3000 miles , no accidents and keep raising the rates , unpredictable and unnecessary , finally I switched to an another insurance provider but they still asking for some premium fees, after i already cancelled the policy.

Wallace and his team are professional and have great service! Definitely recommend giving them a…read morecall to compare your auto, home and umbrella insurance.

Be sure to talk to Karla Hague. (925) 447-2565 ext. 216…read moreShe is my "Go to" person. Always cheerful. Always responsive. She knows the insurance business.

We have had Gene Morgan Insurance Agency handle our insurance for over 40 years. They have never…read morefailed us. Sandra Yniguez has been our agent for several years and she is absolutely fabulous. She is responsive, detailed oriented, and always has our best interest in mind. I highly recommend this agency to bundle up your insurance coverage.

I can't say too much bad because it turns out getting home insurance in California can be difficult…read moreno matter what. I have tried several, and haven't heard back. Charles was actually the only one who did contact me directly, twice, and by email.I spoke with Charles himself, and he is genuinely knowledgeable and super polite with a great understanding of the insurance situation , but my situation is a bit difficult and I don't want to go into it, but it does make it harder. Ultimately I got great advice and a way to protect my house, but he and his staff are still looking to find a better solution. I appreciate the time they are putting in.

Worst insurance agency I've ever used. They were good at the beginning years ago but have plunged…read morein customer service. I've been trying for over a week to get some adjustments made on my policy and to pay my bill. Apparently no one ever comes into the office or returns phone calls I've been hearing that they're going to call me back in an hour in a day tomorrow and so forth for the past week. I have two of my rental homes with them and I'm going to be shopping for a new insurance agency. I was even told that no one is showing up in the office... I really don't understand how a company can do business like this but maybe they just don't need customers

Darci is amazing! She is extremely knowledgeable about various benefit plans and was able to…read moreprovide me with options. When my husband and I decided that Covered CA was the right choice for us Darci handled the entire enrollment process for us! She also followed up to let us know when our member numbers would be issued and was available to answer all questions we had after enrollment. I highly recommend Darci for a stress free process. You will be happy that you contacted her!

5 stars! A friend highly recommended Darci, and they were right. I truly felt like Darci was…read morelooking out for my best interest. She was very knowledgeable and responsive.

If I could give this agency a negative star I would!! The customer service is "HORRIBLE"!! We had…read moreMercury Insure through this agency for over 5 years, the agency made a mistake with my renewal of the policy and when I discovered the mistake, not only had they dropped me, but refused to reinstate my policy. When I contacted Molly/Staff they were rude, unprofessional, and told me.. go call Triple AAA!! I am a Senior Citizen (79yrs young), don't judge a book by its cover! This is discrimination at it's finest. Just wait, the employees at this location will get old/wise a me someday, I hope no one treats them the way I was treated. Do yourself a favor.... DON'T GO TO MOLLY MO INSURANCE CO. They DO NOT believe in CUSTOMER SATISFACTION :(

Kind when you're in agreement, passive aggressive otherwise…read more My premium went up almost 50%(!) multiple times across several automatic renewals, without notice, and they cited the same accident each time I asked about it, even though nothing else on my record changed. When cancelling, they seemed almost shocked over the phone, and asserted that the other company I decided to go with made a mistake. Thanks but no thanks.

Great experience with Tammy Arbogast-Nix. She reviewed our policy and made sure that we got the…read moreappropriate coverage and protection. Most importantly she saved us some money on our existing plan. Very pleasant call and looking forward to doing business with her again.

This office has been trouble from the start, about 1yr now…read more First the agent misquoted our home policy and couldn't reconcile the cost with the actual cost from Arrowhead. No resolution except to pay more. He ran my credit card ahead of time even though he said he would wait a week. Now I'm dealing with another person in that office trying to get a simple question answered about coverage but I'm told the document is too long to read and that their PDF is not searchable! They won't reach out to Arrowhead for the information and told me to do it. However, after many attempts Arrowhead insists I talk to a Geico agent. See my review about the Geico-Arrowhead-Zurich 3-ring circus fiasco.

Excellent service! I'm not exactly the smartest when it comes to insurance but the employees worked…read moremade this a painless, worry-free environment for me and answered any question I had. Highly recommend this place!

Such an amazing agency to work with, customer service definitely goes above and beyond to resolve…read moreany issues or concerns I've had so far. They sincerely care for their customers, every time I call, they already know who I am and that makes me feel special. I'm also just in awe of how they always seem to know why I might have called, or what letter I must have received in the mail from the insurance company. They've got everything handled! The auto insurance I had before never got back to any of my calls about bill increasing, how i can keep my premium lower, or even help with an unfortunate claim I had to file. Sonic One Insurance will actually help you every step of the way!! Since I've switched, I've recommended all of my family and friends and the feedback I'd hear back would always be extremely satisfactory. Their cost for coverage far surpasses other companies I've seen now, who doesn't love saving money?! Not only that, but again this agency has great response time and knowledge. Definitely recommend!!