My 500th Review! And an appropriate business for a…read moremilestone review. I've been with the agency for what feels like around 20 yrs. now or better. Can't believe I haven't reviewed them sooner. I currently use them to insure 5 autos and have referred at least one additional client their way. And told countless others about them. The business is an agent for Mercury Insurance, which is widely recognized in CA as providing among the most competitive rates for insurance in the state. Don't sleep on Mercury or San Ramon Insurance Agency (SRIA for short). Tracy the owner is really nice, handling many smaller concerns promptly & personally. And the young ladies in her employ are also equally charming & helpful. Their nearly perfect reviews speak for themselves. Really great semi-small outfit & model for other similar sized businesses.

Recently I was in need of finding a new insurance company after my previous company of 20 years…read morekept raising premiums for no reason whatsoever (no claims and no accidents on my home or auto). I called around and came across San Ramon Insurance Agency, and I'm very glad I did. Kerree was amazing and professional. Her response time and attention to detail were fantastic, and she quickly found me better coverage at a more competitive rate. She is extremely responsive, easy to communicate with, and always takes the time to explain everything clearly. I truly felt she worked hard on my behalf. Highly recommend San Ramon Insurance Agency and Kerree -- a 5‑star experience all around.

I was referred to Carol Nickovich at Nickovich Insurance Services and I am so very glad I was…read more Carol and her knowledgeable staff takes the time to make sure that they find the right plan for you. The business is small and it makes a world of difference because you can talk to the same people that you talked to the day before. When trying to find the right insurance plan that is right for you is difficult and very stressful, but Carol makes it easy and simple. Carol deals with Individual insurance and group insurance. I would recommend Nickovich Insurance Services to anyone who is in the market to get insurance whether it will be for yourself or you and your employees.

Carol and her staff helped me understand the new insurance guidelines with ease!! Carol, Nick and…read moreLillian are friendly, knowledgeable and prompt. The new insurance guidelines are complicated and almost impossible to understand but Carol and the rest of the staff have been fantastic. I would highly recommend Nickovich Insurance Services for all of your personal and professional needs.

1) About Farmers: With Farmers I got better rates for home and auto insurance comparing to 5-6…read moreother famous insurance companies I checked insurance fees with. It might depend on your situation, but to me Farmers rates were a way better, comparing the same coverage. 2) About Boris: other than being always polite, patient and positive like other reviewer truly mentioned, I can add that he never let me wait more than few hours in getting response from him. Most of the time I got answers on any of my questions immediately, sometimes I left him a message or sent him an email and got response same day, even on weekends. None non-answering messages in 4 years working with him. It's so different to my experience with other Farmers insurance agent I had before: usually several days passed until I got any response, and sometimes I got no response at all. I can definitely recommend Boris as your personal insurance agent

I switched from Allstate to Farmers a year ago when Allstate decided to raise my home insurance by…read more40% in one shot. Since then I have had the best service ever from Boris. No matter how many questions I had on insurance or mortgages (Boris is a mortgage broker as well), he talked to me on the phone as long as I needed. Always polite, patient, positive.

Elizabeth Rico was a lifesaver. She helped usher me through a change in home owners insurance each…read morestep of the way. She is a clear communicator and answered all of my many questions. I would definitely suggest Stanley M Davis and Company and especially Elizbeth to help with all of your insurance needs.

Extremely frustrating experience dealing with this agency! They are hard to get a hold of and no…read moreone answers the phone. I have been dealing with Ana Fagundes trying to get a policy in place for a business. I have been shopping around other places and NO OTHER PLACE IS AS HARD TO DO BUSINESS WITH AS THIS PLACE! She took my call and said it would take 2 days to get a policy in place, send me paperwork after hours, which we returned first thing next business day. We have a client waiting on this policy and this is affecting our business. She has been entirely unprofessional throughout the process, and responds on the due date with a note saying that we are still insured and that we cannot be insured, when our prior agent has verified TWICE that we have cancelled the prior policy. When I asked her to verify with the old agency, she stated this is company policy and that she can simply say that she cant insure me if she wants. YOU ARE RESERVING THE RIGHT TO DENY SERVICE TO SOMEONE, FOR TELLING YOU TO VERIFY YOUR INACCURATE INFORMATION? AND THEN TELLING ME THIS IS CORPORATE POLICY? IS THIS REAL LIFE? IVE ASKED TO SPEAK WITH A SUPERVISOR AND WILL REPORT BACK IF ANYTHING CHANGES.. BUT IN THE MEANTIME - SAVE YOURSELF THE HEADACHE, GO WITH SOMEONE ELSE.

I have been with Jill for many many years. Both Jill and Laura have been outstanding. When I…read morecall for information, clarification or anything else regarding home & auto insurance, they immediately get back to me. Their patience, knowledge and honesty keeps me with State Farm Jill Cash. Recently during an update of my homeowners insurance, Jill and I were on the phone for over 4 hrs reviewing each line item on the estimated rebuild document. Jill was patient, through, and kind. We laughed at times also. I really appreciated the humor while at the same time completing very important work. I would recommend Jill's State Farm Insurance Company to everyone. Thank you Jill and Laura!

Jill has been our State Farm agent for 20+ years and has always done a fine job. However, I'm…read moreposting this because she recently went above and beyond by advocating for us with a claims department dispute. She got us a fair settlement for a minor car accident that saved us time and money. Highly recommended.

We have several insurance policies with Lawrence Mui ranging from our rental condo and a vacation…read morecondo. The staff was quick to assist us with the EOI needed when we purchased the condo last July 2020. Recently, a rental property policy with another large insurer came up for renewal at a 20% price hike. At first, I assumed that this would be the case with all Insurance companies with all the fires happening in the forested regions. Anyway, I thought to give Lawrence's office a call first. Lawrence went through the property's details and gave me the final numbers. It was a pleasant surprise that State Farm came through with a premium that will save me $200 this year! Thank you, Lawrence and team

Hands down the nice group of people to work with. Lawrence Mui has been my State Farm agent for…read morealmost 10 years now and I would never go anywhere else. This team is genuine, highly skilled at their job and I recommend everyone I know to them. Sarah is always a pleasure to speak with and I absolutely trust her and her above and beyond service. Keep up the good work everyone!

Cathy and her team have always been there for me and my family. They are proactive and reach out…read moreto check in or remind me of bills coming due. Overall the best team in the business

I received a 24% rate increase on my homeowners policies. My umbrella policy tripled in price. Auto…read morepolicies 30% increase all in one year. Nothing personal against Cathy and her team but.....come on State Farm. Is this how you treat a 35 plus year customer?

I have been a customer for the past 12 years, and Julie and Tom are the best. They always return my…read morecalls and give me great advice on how to save money on my auto and home insurance. Two years ago, when I had an incident, Tom followed up every step of the way to ensure I got the right help to fix my van, which had been vandalized. Thanks to State Farm, my van was repaired and reinsured. Three years ago, Julie helped me add my home insurance, creating even more savings. Not only did it lower my car insurance, but I also got a great price for my home insurance. They truly have the best customer service, always following up and making every step easy. For any quote, I recommend giving them a call--you'll find they're very easy to work with!

Julie and Tong are the best! They have been taking care of my family insurance needs for yrs! She…read moreis smart knows my needs and communicates clearly and easily.