McGehee Towing got the job done without any issues the entire way. I totaled my car hitting Bambi…read moreon a pitch-black two-lane road late at night and McGehee was the company dispatched by my insurance company. Despite getting lost along the way because my insurance company gave them my wrong location, they maintained communication with me on my cellphone to eventually get to me. The guy who arrived was polite, quick, and efficient. My car was towed to their overnight storage facility in Lampasas. When I called the next day to coordinate movement from the overnight storage facility to the collision repair site, the gentleman who answered was polite, warm, and very cooperative while I called back and forth to straighten out details between my insurance company. From my understanding, they also do collision repair at this facility, but since I had already arranged to get this towed to a repair facility closer to me, they did not try to convince me to have their own shop do the repairs. I was grateful that they did not pressure me in any way. Without any issues, McGehee towed my car for a second time to deposit it at the collision repair shop without any issues.

Since I have to put a star they get one. I called road side assistance and Mcgehee was the towing…read moreservice. I was sent a text for 45 mins response time. I was called and said they would be there in 15 mins. 40 mins later Joe called said they were very behind because of their failure to communicate. Not my problem. He said I had to call road side assistance. It took a little over four hours. No car tomorrow thanks to Mcgehee. All over a flat tire.

Kirk was so friendly and he went out of his way to help us with getting our truck out of impound!…read moreHe is by far the best towing guy I have ever had the pleasure of working with. I am recommending him to everyone I know. Thank you so much!

I locked my keys in the car. I called and Kirk let me know he would be there in 15 minutes. Kirk…read morewas there in 13 min and had me back in my car in literally 30 sec. I definitely recommend their service. I was in a small country town and could've easily been an hour wait. I'm was happy to share my review. Thanks again Kirk!

I has a similar experience. Estimated time of repair was 11 days. it took 190 autoplex 46 days.read more

If I could give them a zero, I would. I had an accident far from home, and this place was the…read moreclosest repair shop. They took *over a month* to repair my car, and then when they finally gave it back to me, the air conditioning was still broken, so they had to do further repairs. The entire time they displayed a near-total lack of professionalism or care for the fact that I was without a car. Just a complete nightmare to work with. Avoid at all costs.

Hilariously bad experience…read more Towed from my apartment complex because my mom who was visiting to meet mine and my wife's first baby girl...her first grand baby...didn't pull into the spot far enough and was "blocking the fire lane..." Towed @ 4am. Absolute garbage service. Guy on the phone made my mom cry and my wife super upset. Told them $310 to get it out. Said it was a "police impound" but couldn't give them a report #? Called three police departments...no idea what I'm talking about. No record of anything. Call back myself..."Oh, that's a different truck...my bad." Told me $350 to get it out. Vultures somebody else mentioned in their review. Absolutely! What can I say that hasn't been said already. Garbage company. The kind you move to Texas to not deal with. Hope you never have to read this while you're sitting in a dark gravel parking lot with barbwire fencing all around it, waiting for 45 minutes for somebody to come let you in the gate for $300 (cash only) so you can get in your truck and go back to your wife and newborn and park in the spot you pay for every month so nobody tows you. And spend a couple hours sleeping before you gotta go back out and make more $ to pay these guys to keep people from "Blocking the fire lane..." Sleazy/Slimy and super frustrating. Do better.

These people are awful. They towed us from a garage that we were told to park in by the security of…read morethat shopping center. They circle around and look up for cars to tow. Then I couldn't get a hold of them for over two hours so I assumed my truck was stolen. Georgetown PD was the one who finally got a hold of them. Then they tried to charge me extra for overnight storage, even though I couldn't get a hold of them. I had to get the police involved, the guy wouldn't tell me who towed my truck until after I came to Florence to pick it up and paid him the $300. Oh and he wouldn't tell me his name and hung up on me several times. Then they tried to jack up the bill to $425. We had the laws printed out as to what they could charge us. I have the Rivery security & Rivery Mgmt involved bc of the communication error and to report the behavior of this vendor that they hired. 0 stars is what their rating is.

Terrible customer service. The drivers are polite. The issue I had was with the lady that answers…read morethe phone. My car had to be towed today, I had 5 of my children with me and was waiting for my grandparents to come pick us up, they got lost. I was told I had a 10 minute window by the driver. The lady called me and was so rude, told me I was wasting their time and they were busy and I would have to call back and most likely have it towed tomorrow. There was no compassion. It was like I was bothering her for calling. The driver was nice enough to tell me I could call back master; leave my keys in the tank and have it picked up once my ride got there. After my ride came, I called back and requested a tow. She acted like it was an issue. We had issues with my card and she told me they would impound my car if I didn't get it fixed in about five minutes. They got paid, $300 later the car was towed. Mind you this price was crazy for a tow within Hamilton, County. All in all, the front desk lady was rude. No compassion or anything. I just left my dad's house trying to get his stuff out after he passed. My point is; usually if someone is calling for a tow truck they aren't having a great day, it wouldn't hurt to be nice. On the other hand, I later found out that Gossett towing in Gatesville would have came out and towed it back to Gatesville for half the price.

Wonderfull!! We had a blow out on a friday afternoon while…read moremoving from Oregon to Texas and they came out and saved the day. Fast, efficient and so friendly. Towed us all the way to Austin and waited while we signed the lease on our new apartment. Made our day and restored my faith in humanity.

Stay away from this towing company!! they will not take…read moreresponsibility for damages done to your vehicle although they are at fault.

I am a picky person and they were amazing. He came to tow my Jeep and told me what my issue was and…read moregot my Jeep Started. He ask if I wanted to drive it. I declined since it was cold and a good drive away. He was kind, courteous, timely, and professional every time I spoke to him. I will definitely call if I need help again.

TERRIBLE. I put in the request for a tire change at 8:30 am and they kept pushing the time back…read more They never showed up. or answer phone calls. TERRIBLE CUSTOMER SERVICE. I do not recommend.

I would have paid an arm and a leg it wasn't for Towzilla. The owner is extremally attentive,…read moreprofessional, and shows way more respect than 95% of damn businesses in this area.