This place was exactly where I needed to be at exactly the right time. One employee went far beyond…read morewhat was expected. He made sure my vehicle had air in the tires, checked my fluids, and even offered helpful suggestions to keep me safely on the road. That kind of service can't be taught. It comes from genuinely caring about people. When a company has employees who look out for others instead of just doing the bare minimum, those are the people you hold on to. Thank you for the kindness, professionalism, and reminder that there are still good people out there making a difference company credit for having the right people in place.

Great guys! Helped me figure out my errant engine light and didn't find a reason to charge, the…read morelight never came back on

Alternator quit on me about 15 minutes outside of Lampasas on a Sunday night. Bum situation, shout…read moreout to SRS recovery for rescuing me and Bringing me to this shop. Had to leave my car overnight until the shop opened, had the problem assessed & fixed within an hour & a half of opening. Great guy, shot me straight, didn't charge me an arm & a leg like a dealership would. If I didn't live in Austin, I'd trust this man to be my regular mechanic in a heartbeat. Would recommend to anyone for sure

If I could give more stars I would! Leo really did a great job on my little 2003 VW GTI! My dad has…read moreknown him for years & there's no one I would trust more with my baby car. They are fast & reliable & affordable as well.

I brought in a used car I was considering purchasing for a pre-purchase inspection of its body and…read moremechanical condition. I scheduled the appointment in advance, and they were ready for me exactly as promised. The inspection was thorough, and the results, along with their recommendations, were explained clearly and professionally. They encouraged my questions, took the time to answer each one completely, and made sure I understood their findings. I left with confidence that I had received an honest, unbiased assessment of the vehicle. Based on this experience, I would not hesitate to trust them with any future maintenance or repairs on my vehicles. I highly recommend this shop to anyone looking for honest, knowledgeable, and dependable automotive service.

I explained what was going on...listened attentively...within 30 minutes they had me back on the…read moreroad...the price was reasonable and the service was great and the se guys were very polite and got the job done..definitely recommend this place !!

After reading other reviews, I feel this review to be relevant. My truck broke down right by this…read moreshop. It wasn't drivable. Chris looked under the hood, and noticed the serpentine belt was off and shredded. I asked if he had one there he said "nope, but I can get one delivered." I was feeling hopeful. After some NY rust mentions, and the skid plate underneath conversation, I said, "don't worry about the skid plate, toss it in the back of the truck, I'll have it redrilled and back on." He said "okay.' Didn't take too long and he said, "It's all done." I responded, "really? I'm all set? good to go on my overlanding weekend trip 2 hours away good?" He said, "yeah!" Okie doke! I paid him the $187 and some change and went on my way South. The next day, Thursday the 16th of April, I didn't go to far from camp. However, Friday was overlanding day. Was only out about 2 hours and the exact same issues happened. I knew not to push it and got off the side of the backroad as best I could. Immediately looked up a mobile mechanic. Service fee alone to just show up was $200. I had no choice. Solo, female, traveler....not best to be sitting roadside! The mechanic shows up, immediately looks and sees the serpentine belt at the bottom. I said, "yes, I noticed as well. I just had it replaced less than 48 hours ago at Lampasas Tire & Auto. The mechanic said, "Yes, I know the place." After he inspected the belt, he said it wasn't the correct belt. Even though it was ripped in places, not shredded like the old one, you could see it seemed to be a 5 ribbed belt, that was put on a 7 ribbed pulley. Once the mechanic returned with the correct belt, it was even more evident that the belt was way off! Thickness was totally off as well. All with hand tools, on the roadside, I was fixed up in less time than this terrible "chop shop"! I gave Chris the opportunity to do the right thing, reimburse me for his bill along with the mobile mechanic's bill. He chose to phone me back 5 hours later and said he would not be reimbursing a dime, and his warranty was only if I brought it back to his shop; like that was an option! Luckily, I had him on speaker when he phoned, the room heard him become defensive, combative, and very nasty with me on the phone. I just wanted to ask a question, he gave me no opportunity. I said, "okay, so I guess I will have to take this to the next level." He really got angry then and said, "OOOOHHHH you gonna take me to court then?! Great! See ya in court!" I simply replied, "you have a nice evening now." and disconnected the call. Thankfully, the mobile mechanic said he'd be more than happy to verify to court or anyone about the mistake. This is just the beginning.....and please, do not go here! My favorite mechanic was too far back in Kempner :-(

This review is for those who need a trustworthy place to service their vehicle…read more Chris' time and experience solved an intermittent clutch problem on a 1995 Jeep Wrangler that we were about to give up on. I can highly recommend his services for both tire and automotive. E. F. Allen

Rowdy Brown sold us two awesome trucks for our company. He worked so hard to get the pricing and…read morethe extras that we wanted. Really made us feel that he was on our side. We got 2 great deals they even drove the trucks to Austin for us!!! Great service, great salesman. We will be back for our next truck.

Avoid at all costs. I was sold an expensive used truck with low miles. I was told it had the…read moreremaining 50-thousand-mile factory warranty and also told I could extend it to the 100,000-mile warranty when the time came. I kept calling and asking about the warranty info and kept getting the run around. I bought the truck in 2019 and still only have 57,000 miles on it. I went to Killeen to trade in the truck, and they were excited to make a deal. Then after running my Vin I was told that NO dealership would touch the truck since it was made and registered in Canada. This makes all Chevy warranties void. By law dealerships are required to disclose the Canadian issue. I drove straight to speak with Lee who spent most of our conversation bragging about his 23-year-old girlfriend and how his wife wasn't happy. Then Lee passed me off to his sales manager who offered me no end of BS and told me the dealerships were trying to scam me. They wanted to buy my truck. He further told me I did not need a Chevy warranty as I had the "Lee Hoffpauer Guarantee." Sorry but Chevy doesn't cheat on their wife and lie to customers so I would rather go with the Chevy warranty. The sales manager then offered to have a third party buy my truck for 30 grand. He wanted to screw me twice. I told him I can't sell it or trade in in at any dealership and he said that he would give me a letter saying they would buy it for 30 grand. The truck is worth much more than 30 grand. Even the auctions are required to disclose Canadian manufacture by law. I would really prefer not to do this but I am suing them. They will lose as they clearly broke the law. Even the dealership across the street told me I had to sue them. I am not happy to have to do this and I am not someone who sues people normally, but I have no choice. I have a million visitors to my fakebook page yearly and will make sure I get the word out.