TERRIBLE. I put in the request for a tire change at 8:30 am and they kept pushing the time back…read more They never showed up. or answer phone calls. TERRIBLE CUSTOMER SERVICE. I do not recommend.

I would have paid an arm and a leg it wasn't for Towzilla. The owner is extremally attentive,…read moreprofessional, and shows way more respect than 95% of damn businesses in this area.

McGehee Towing got the job done without any issues the entire way. I totaled my car hitting Bambi…read moreon a pitch-black two-lane road late at night and McGehee was the company dispatched by my insurance company. Despite getting lost along the way because my insurance company gave them my wrong location, they maintained communication with me on my cellphone to eventually get to me. The guy who arrived was polite, quick, and efficient. My car was towed to their overnight storage facility in Lampasas. When I called the next day to coordinate movement from the overnight storage facility to the collision repair site, the gentleman who answered was polite, warm, and very cooperative while I called back and forth to straighten out details between my insurance company. From my understanding, they also do collision repair at this facility, but since I had already arranged to get this towed to a repair facility closer to me, they did not try to convince me to have their own shop do the repairs. I was grateful that they did not pressure me in any way. Without any issues, McGehee towed my car for a second time to deposit it at the collision repair shop without any issues.

Since I have to put a star they get one. I called road side assistance and Mcgehee was the towing…read moreservice. I was sent a text for 45 mins response time. I was called and said they would be there in 15 mins. 40 mins later Joe called said they were very behind because of their failure to communicate. Not my problem. He said I had to call road side assistance. It took a little over four hours. No car tomorrow thanks to Mcgehee. All over a flat tire.

our delivery truck broke down on a highway and Joe helped us rightaway fix it instead towing and…read moregot us back on road.He saved us money in identifying the issue and fixing it !!

From the owner: Experience With over a decade and a half in the business,…read morewe’ve encountered every situation imaginable. Our seasoned professionals know how to handle any towing challenge efficiently and effectively. Client-Centric Approach We understand that each client’s needs are unique. That’s why we’re proud to introduce Joseph Alan Craig, one of our outstanding team members. Joseph goes above and beyond to accommodate our clients, tailoring our services to their specific requirements. His dedication and personalized approach truly set him apart. We Serve Young Drivers 18-25 Yrs These clients may need towing services due to accidents, breakdowns, or parking violations. They often rely on mobile apps or online platforms to request assistance. Middle-Aged Drivers 26-50 yrs This group includes a wide range of clients. Some may require towing for personal vehicles, while others might manage commercial fleets. They value efficiency, reliability, and transparent pricing. Senior Drivers 50+ years Older clients may need towing due to vehicle malfunctions or emergencies. They appreciate courteous service and clear communication

Stay away from this towing company!! they will not take…read moreresponsibility for damages done to your vehicle although they are at fault.

I am a picky person and they were amazing. He came to tow my Jeep and told me what my issue was and…read moregot my Jeep Started. He ask if I wanted to drive it. I declined since it was cold and a good drive away. He was kind, courteous, timely, and professional every time I spoke to him. I will definitely call if I need help again.

Terrible customer service. The drivers are polite. The issue I had was with the lady that answers…read morethe phone. My car had to be towed today, I had 5 of my children with me and was waiting for my grandparents to come pick us up, they got lost. I was told I had a 10 minute window by the driver. The lady called me and was so rude, told me I was wasting their time and they were busy and I would have to call back and most likely have it towed tomorrow. There was no compassion. It was like I was bothering her for calling. The driver was nice enough to tell me I could call back master; leave my keys in the tank and have it picked up once my ride got there. After my ride came, I called back and requested a tow. She acted like it was an issue. We had issues with my card and she told me they would impound my car if I didn't get it fixed in about five minutes. They got paid, $300 later the car was towed. Mind you this price was crazy for a tow within Hamilton, County. All in all, the front desk lady was rude. No compassion or anything. I just left my dad's house trying to get his stuff out after he passed. My point is; usually if someone is calling for a tow truck they aren't having a great day, it wouldn't hurt to be nice. On the other hand, I later found out that Gossett towing in Gatesville would have came out and towed it back to Gatesville for half the price.

Wonderfull!! We had a blow out on a friday afternoon while…read moremoving from Oregon to Texas and they came out and saved the day. Fast, efficient and so friendly. Towed us all the way to Austin and waited while we signed the lease on our new apartment. Made our day and restored my faith in humanity.

After my accident, Al came to tow my car and was extremely kind and efficient. When we went to…read moreretrieve items from our car, Brian the owner was very accommodating and met us at the shop so we didn't have to wait. He showed great concern for us and our vehicle and I highly recommend using his services.

Brian is super nice. Came after hours just to allow my husband to grab his personal items.read more

Went in to fix my car's AC, the lady at the counter was very knowledgeable and explained everything…read morethoroughly to me and answered all of my questions. The price seemed fair for what I got done and the service was quick!

Beware of Phil's Auto Repair. In my experience, this shop is dishonest and will overcharge if given…read morethe opportunity. Low ratings exist for a reason. I've gone there several times for alignments. During my last visit, they told me I needed wheel bearings and gave me a written estimate of about $1,300 for parts and labor. I asked if I could supply my own parts, and they said yes, explaining only that they wouldn't be able to warranty customer-supplied parts. I specifically asked what the labor would cost and was told $645. I ordered the parts and, a few months later, called to make sure the labor price was still the same before bringing my car in. They assured me it was. When I arrived with my parts, instead of pulling up my original estimate, the employee created a new estimate with the labor increased by nearly $300. I stopped him and asked him to print my original estimate. He hesitated and only did so after I repeatedly insisted. The manager then came out and claimed the original labor price was only discounted because I was supposedly buying their parts. That explanation made no sense because I had already told them from the beginning that I would be supplying my own parts, and at that time they still quoted me $645 for labor. They never said that price depended on buying their parts. It felt like an excuse made up on the spot to justify charging me almost $900 in labor. To make matters worse, the parts they wanted to sell me were marked up by more than $500. I bought the exact same brand-new parts myself for only $170. Based on my experience, I would not recommend this shop. Make sure you get everything in writing, compare prices, and don't assume they will honor the estimates they give you. After leaving I discovered that they also have complaints with the Better Business Bureau as well

I've taken multiple cars here with a variety of issues and every time the issues get fixed at a…read morefair price and they stand behind their work. I'm very thankful a friend at work recommended Scotty's.

My son had a terrible lesson about changing his oil in his car. Long story short he seized the…read moreengine. I brought his car to Scotty's Auto Repair. I have known this man for decades and he stands by his work and his word! His team did a great job and replaced the engine and my son is back on the road, and he will let the professionals do his automotive maintenance for now on. Trust this shop, they won't let you down!

Thank you for the amazing customer service and your patience. It really made a difference--awesome…read moreplace!

Tow truck companies are rarely fun to deal with, but these guys are solid. The service quality &…read morevalue they offer is top notch. Thanks guys!