Today was my first visit, and I'm so glad I made the switch from my previous dental office. From…read morethe moment you walk in, the customer service is 10/10. The facility is spotless and equipped with what seems to be the most modern technology. They really go above and beyond for comfort. Massage chairs, neck pillows, and even a blanket were offered during my visit! I saw Dr. Brian Deas, and he was extremely friendly, professional, and thorough. I also received services I've never experienced before at a dental office, including an oral cancer screening and a detailed new patient video explaining everything that would be covered during my visit. This place is truly a 10/10. I highly recommend!

I went to the office to check to see if they accepted my insurance. Unfortunately, they are not in…read moremy network. The receptionist was awesome and I got a positive vibe from the office.

I've been going to Dr. Silliman for years and I have nothing but wonderful things to say about…read moreeveryone at this practice. From the front desk staff, to the hygienists to the dentist-all wonderful people. I feel very taken care of and would recommend this practice to all family, friends and strangers. Thank you for the excellent service!

I am chronically terrified of dental procedures. I needed a crown, so I asked my periodontist to…read moreplease recommend someone. He suggested Dr. Silliman. The staff is so friendly and welcoming. Dr. Silliman is understanding and knowledgeable. The first (and terrifying) part of the crown procedure is done. No pain, not even the shot. If you need a dentist, become a patient of Dr. Silliman's.

I I've been going to this dentist for a long time. Between the front staff, the hygienists, and the…read moredentist they take very good care of me. They have quality care and take care of their patients.

I have been going here over 50 years. Everyone is always so friendly. Olivia explains everything…read moreshe does as she cleans my teeth. She is always so pleasant and takes special interest in my family and things I am doing. If you are looking for a family dentistry, this is it.

This was my first time coming here and I am so impressed. From the front desk to Neesha the…read morehygienist and Dr. Mohammad it was a great experienced. Neesha is AWESOME. She is knowledgeable, professional, friendly and shoots it straight. I am definitely coming back. Also making an appointment was a breeze, obviously they took previous criticism and changed.

WARNING: STAY AWAY FROM DOUGLASVILLE DENTAL ASSOCIATES. ENTER AT YOUR OWN RISK!…read more I am currently a patient at Douglasville Dental Associates, and I have regretted walking through their doors ever since my first visit. That initial appointment was a bad omen: they accused me of theft. Despite the receptionist on duty taking and posting my initial copayment, another staff member later questioned if I had paid. Instead of checking the system to see the posted payment, she leaned over right in front of me and asked a colleague if I had "truly" made the payment. In that instant, I was labeled a thief and a liar. The level of unprofessionalism made me feel as though I were in a hostile environment rather than a medical office in Douglasville, Georgia. Furthermore, they routinely charge me for services that were never performed or for items I never received. This office is easily the worst dental practice I have ever visited; the level of incompetence is shocking. There is often only one dentist on duty, and I do not believe he is qualified. He damaged my teeth and then lied about it. I have been waiting for a set of partials for nearly a year now. Even though they are fully paid for, I still haven't received them. I refuse to complete the transaction until Douglasville Dental Associates repairs the damage done to my front teeth. I strongly feel that if I were a white customer, I would not be subjected to this hassle. We live in a dishonest world where not everyone can be trusted. I spoke to the office manager, but she was of no help. Consequently, I am now forced to contact my law firm to resolve this matter because the practice clearly has no intention of doing the right thing.

We have received the best dental care from Douglas Dental Studio for the past seven years. Dr…read more Lichkay is wonderful and very gentle! Our hygienist Chloe is equally as wonderful with keeping our teeth clean while never causing any discomfort. The office staff is so friendly and welcoming. We recommend Douglas dental studio to our family, friends and anyone else who is looking for a pleasant experience.

I appreciate the excellent care at Douglas Dental Studio, but I'm concerned about the new payment…read morepolicy requiring up-front payments that are later reimbursed by insurance. Paying only my deductible is more manageable than covering large bills in advance, especially for specialized treatments. I'd like to know why this change was made--are insurance payments delayed or reduced? If up-front payments remain required, I may need to find another provider, as I pay monthly premiums expecting to pay just my deductible, as agreed with my insurance company.

OPEN ON SATURDAYS!!!…read more Omg. YES!! and the fact that they do not charge you an arm and a leg to get in, for that dental office that is open an Saturday. Came in cuz hubby just had a tooth extracted (somewhere else) and by Saturday morning, we were afraid that the extraction site may have been infected. We found them via google search, and was pleasantly surprised to have only been charged $80 for them to x-ray, examine, and clean the extraction site. They also gave us this huge syringe like thing to use for cleaning his extraction site from home. That is SO cheap!! and oh, that is how much it is WITHOUT having to use dental insurance! I honestly thought it was going to be at least $150 just to see the dentist on a Saturday! We did not have an appointment, but we can in very early, and since there were no other patients in yet, they saw us right away. They were very nice and showed a great deal of care to us. I highly recommend.

Dr Patel is my dentist, has been for the past three years, and after mom moved to Douglasville GA…read moreDr. Patel became my mom's dentist. All of Dr. Patel's reviews speak truth as she is most definitely caring, empathetic and gentle person which I am very big on for any services, and yes excellent service is recieved every visit. to my mom and me. My mom who is not the least easily served, cancer patient and now a cancer survivor looks forward to her clinic visits with this agency, she loves Dr. Patel we both love her, her staff, services offered, cost for service and as a Retired Army Veteran, I am thankful for such excellent service and would highly recommend this Dentist to veterans and their families and none-military personnel

Sadly my TWO encounters with this dental office were both unprofessional and unacceptable. The…read morefirst time I went in with an actively infected tooth in excruciating pain. They took X-rays of teeth that were totally unrelated to my visit. Just to over-bill my insurance for all covered X-rays. Then sent me home with otc strength pain meds, no antibiotics and a referral to an endodontist which was 2 weeks out. I ended up in the ER. I decided to give them another try and scheduled my daughter for a routine exam and tooth cleaning and the office staff was so rude I couldnt even get thru the initial conversation. As much as I wanted to support this black owned or operated establishment -I DEFINITELY DO NOT RECOMMEND THIS DENTAL OFFICE.

They lied saying that I had small cavities, and drilled my teeth unnecessarily. Now I have cold…read moresensitivity in my back molars. I can't WAIT to take you to court. All those positive Google reviews must be bots or paid for

Amazing place!! From the front desk staff to Shannon Dental assistant; Lisa the Hygienist to Dr…read more Natasha!!! Overall 10/10 recommend!! Quality with a home feel!!!! I'm so glad I found my new Dentist Home! Thank you

I've been coming here for 3+years (even referred a few friends) and ive had nothing but a good…read moreexperience. im not sure why the other reviews are about the staff because you barely interact with them outside of checking in, making your appointment, and checking out. love the dental hygienist (think it's spelled Julie) and Dr. James. root canal and crown (no pain at all) he has this jiggle your jaw technique when numbing you and it works every time. In the past I've had dentist and hygienist that hurt and was rough so finding this place was like a breath of fresh air. I actually look forward to my appts now.

I've been going to Joel Tidwell for almost 30 years. He is a caring, devoted dentist and my teeth…read moreshow it!

Idk what to say but this is a star studded group of people. If I could give it 10+ stars I would…read more Quite literally have no complaints. Excellent staff, clean building & beautiful smiles

The front desk was nice. I thought I was coming in for a cleaning aside from checking a bad tooth…read more X-rays were painful because I have a small mouth. Some had to be re-taken. I did not get a cleaning. I knew I had a bad tooth and was referred to another dentist for work that would be done latter. I needed a prescription for the infection but it never got called in. I did call the office and ask why they said it would be called in the next day....4 days later still nothing.