I had my Gibson Les Paul Traditional II serviced by Ed, twice. First was a broken head stock. Not…read moreonly the repair was flawless, stronger than original and perfect finish (cannot even tell where it was), but it made the guitar play better. I will never sell that guitar. Second, a fret refinish to remove crown worn caused by string bending. Again, perfect job, better than a Pleck machine. Ed is a true Master Luthier, he is second to none at what he does and a pleasure doing business with.

I recently brought my guitar to Ed for a setup and a nut replacement. When I dropped it off, Ed…read morequoted me $150 and said it would take a couple of days. That sounded Avrage , so I agreed. When I returned to pick up the guitar, I brought the quoted amount in cash. At that point, I was told I needed to pay an additional $20 for tax, which was added on top of the original quote. While I understand that sales tax is standard, it would have been helpful to know upfront that the quoted price did not include tax--especially since the majority of the cost was labor. The quality of the work itself was good, and I have no complaints about the actual repair. However, the unexpected additional charge left a negative impression. Clear, all-inclusive estimates go a long way toward building trust and keeping customers returning.

south shore guitar boutique is terrific ! michael shipped my amp lightning fast…read more across country , and it came in 3 days in perfect new shape ! he also answered all questions i had quickly .. a pleasure to deal with & i rate the store 5 ***** and recommend the store highly ! i'll be back ! thank you michael !

a high end selection of beautiful instruments and extremly knowledgeable folks who have a "eye" and…read more"ears" for amazing guitars as well as amplifiers

The Musician's Place is easily the best place to learn music. The teachers are are friendly, and…read morethey all know both me and my son (even the teachers who don't work with us). The staff is always helpful and they communicate with the parents very well. They can help prepare your child for NYSSMA or just to learn to play better. We have had negative experiences with other music schools in the past but this is the most professional and courteous group in Suffolk county. I highly recommend them.

Just started bringing my daughter here for flute lessons. The teacher is very good (or my daughter…read moreis great). Although my daughter is great, the teacher is very good at helping her really "get it". Although this is a music store, there are not a lot of instruments to choose from. It is safe to say they are making a living on giving lessons. Only 2 name brand guitars hanging on the wall.

It's an absolute honor to be the first to review this amazing local business! I was scoping out the…read moreParamount a couple of stores down and afterwards, my inner spidey-sense told me to keep on walking before heading to the car. I'm glad I listened to my intuition because when I looked up, I saw a sign.. literally. In red and white letters it read "NY Music Garage" and below it a window decal which exclaimed "A Different Kind of Music Store." As soon as I walked in it was clear that those words were true. I was immediately greeted with a warm welcome. I had initially planned to just scope out their collection and perhaps jam, while getting to know the store, but with so many affordable goodies around, I just had to shop. The awesome fellas there helped me pick up a perfectly fitting guitar slide, a strap lock and even a homemade guitar-shaped cutting board!! It's made of walnut, shaped like a Les Paul and sealed in food-grade sealant... how cool is that?! They even had two other variations, a tele and and a strat. After all that shopping, I was ready to try some guitars. They kindly guided me to a private practice room, which had plenty of space to move around, several fun amps and phenomenal acoustics. Looking around the store, it was clear they carried an awesome collection of new, used and vintage axes... all at fair & reasonable prices too! I'm absolutely stoked with my haul and will definitely be back next time I'm out in Huntington! Thanks fellas!

many thanks to tom ,james and steve @ New York Music Garage for handling my guitar purchase in the…read moremost professional and timely way possible ! anyone can sell a product, but customer service is where the rubber meets the road, and the guys at N.Y.M.G are as good as it gets ! i look forward to doing business there in the future ! sincerely , W.L.G.

Jessica strikes again is today's headline. She hand picked me a Martin 000-28 vintage and I have…read moreto say in my 50 years of playing it is the best acoustic I have ever touched. She said it was a good one and she was right on. It's balanced, loud, and sounds like a good old vintage guitar should. I have played quite a few of those too but this one is a cannon. Jessica is always on top of her game and really knows her stuff. She has a great ear and feel for picking exceptional instruments and is very nice to deal with. Shes definitely my go to guitar gal. Thanks Jessica, Shane

I bought a 2001 Fender 1969 custom shop Stratocaster from them and the overall description on the…read morewebsite was accurate for the most part. There was a ding on the neck near the headstock that was not disclosed nor was a ding on the side disclosed. Had I known about the neck one, I probably would not have bought the guitar. But I'll live with it. Since I left this review, the Music Zoo reached out to me to remedy this situation and I am 100% satisfied with the remedy and them now. And I increased the rating to 5 Stars!

I'm not sure if it's fair to call this place a guitar shop. It's more of a guitar museum... that…read moresells its art pieces. If you want something very specific or mainstream, then you're better off going to a Guitar Center. Because they stuff they have here is an amazingly curated smorgasbord of rare, quirky, or otherwise vintage instruments. I stopped in just to check out their acoustic room in the back. Played some guitars, the lone banjo they had, and an acoustic bass. Then went back around to look at all their oddball guitars (in a good way). The guy manning the front desk and helping people out in between doing a guitar setup was super cool to talk to.

This is the kind of independent guitar shop we should all be so lucky to have nearby. We need more…read moreshops like this and less of the utterly devoid of character and corporate mega-store monstrosities like Guitar Center. Personalized attention, friendly and knowledgeable staff. They helped me set-up a new guitar and install locking-tuners, two things I am not confident enough to do myself. The prices are more than reasonable and the turnaround is fast.

Just, NO. People get more rude and less helpful. It's just not a good place and I've given them…read moreplenty of chances over the years. Even going for a single string seems like a bother. "Go ask our tech, see if he has an extra". I go look, wait a couple minutes. "I can't find tech so I guess I'll have to buy a full set" No offer to call him/her. Just slides a full packs of strings over to another cashier. Rude. Guitars are filthy too. Go to Sound Beach music. Or maybe GC in Commack is better. Just, unbelievable.

Bought a guitar and corresponding hardcase online after confirming via the Selden, NY GC st staff…read more I received an email that my items were shipped. Later (convenientLt at closing time) I received an email that my order is cancelled. Store response was that the guitar was sold in store the following day even though I had purchased and been confirmed it was on the way. Complete incompetence. Cancellation email made things worse by the smug and condescending tone. Terrible customer service and support. Guitar Center lost a dedicated customer. No

I was searching the internet for a specific amp and found it at Round Hill Music. My inquiry was…read moreanswered quickly after a couple of back and forths I placed my order. They shipped right away, it arrived well packaged. Easy to work with, I definitely recommend them.

John was the most patient and kind salesperson. He showed my son sooooo many options and explained…read morethe differences in such great detail. Just hearing about each guitar and the composition and background was so fascinating. Getting to hear them all was the bonus!!!

Friendly, professional, skillful and knowledgeable service. Had a custom nut made by Andres at…read moreBrooklyn Fine Guitars. He solved the issue I described to him of my Strat's high strings making a sitar sound and notes choking a bit. I appreciate that they got it back to me in good time (1 week). Andres also did great work on a Tele that needed an overhaul; now it plays and sounds great! And more recently, he made my 53-year old Gibson L6-S play better than ever, with great attention to detail on the frets, electronics and intonation. Prices are quite fair but probably not for those on a tight budget. Highly recommended!

Great local shop! My son and I take all of our 7 guitars from a washburn to an eastman archtop for…read moregeneral adjustment and alignments, strings and setup. we trust them wity our instruments for more serious repair work too! they masterfully fixed puerto rican cuatro that need wood crack repair on the back and they did a fantastic job. Also they are pretty fast too! highly recommend for all guitar needs and i see them fixing up keyboards and pianos all the time too! Thanks Brian for providing a great neighborhood shop in brooklyn! -Oleg and Basil

These guys are the best!! I bought a set of headphones and they didn't work properly. Went back…read morewith the headphones and the receipt and these guys went out of their way to accommodate me! Not once did I feel like I was bothering them. They made me feel welcome and this was only the first time I was there. You never know how good a business is until you have an issue. I know these guys stand behind what they sell. You've got a customer for LIFE!

I went with my daughter to sign up for music lessons. No one was at the front counter, but we…read moreoverheard a loud argument between a man and a woman coming from another room. The man was accusing the woman of stealing, and the woman was defending herself. It was very unprofessional, so we left.