Over six weeks ago, I had an accident at Jilly's Carwash Over six weeks ago, I had an accident at Jilly's Carwash Due to employee error my car ended up with a hose nozzle through my bumper. I was initially told that I was not at fault and would be properly compensated. Since then, I've received nothing but silence.
Despite multiple follow-ups via text and email, I've been completely ignored. No updates, no resolution, and certainly no compensation. It's incredibly frustrating to be treated this way after being reassured that the issue would be handled.
This experience has shown a complete lack of professionalism and accountability. This business is not only careless with your vehicle, but also completely untrustworthy when it comes to owning up to their mistakes. If you value your car and your time, take your business elsewhere. I was initially told that I was not at fault and would be properly compensated. Since then, I've received nothing but silence.
Despite multiple follow-ups via text and email, I've been completely ignored. No updates, no resolution, and certainly no compensation. It's incredibly frustrating to be treated this way after being reassured that the issue would be handled.
This experience has shown a complete lack of professionalism and accountability. This business is not only careless with your vehicle, but also completely untrustworthy when it comes to owning up to their mistakes. If you value your car and your time, take your business elsewhere. read more
