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    Jiffy Lube

    3.3 (324 reviews)
    Closed Closed
    Updated 2 months ago

    Services - Jiffy Lube

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    19 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Fuel system cleaning

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

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    Tire damage 3 weeks after Jiffy Lube told me all 4 were in good condition.
    Beth O.

    Been coming to this location for about three years for basic oil change and minor services. I don't drive that much so my car doesn't need a lot. Six months or so ago when I was there, they told me I was going to need shocks in the near future. I took it under advisement, but did not have them replaced right then. Three weeks ago, I went in for an oil change, fully expecting to need shocks. I asked them specifically to check my tires' wear and tear. Only if they tell me, my tires were fine and in good condition, there was zero mention about shocks. I found that odd about the shocks. Happy about the tires. Fast forward to this morning, and I am a block or so away from my house when my tire literally suddenly flattens like a pancake. I get out and look and it looks like it exploded from the inside out. I consider taking it to Jiffy Lube because that's where my car has been serviced now but instead I decided to go to someplace closer to home because it's been raining all day. They put my car up on the racks call me out and show me that every single one of my tires looks like it's about to do exactly what the first one did. There are worn out tears in the walls of my tires. Not vandalism - wear and tear. My tires are original on my 2015 car I have 58,000 miles. I have no idea when tires were out that's why you take it somewhere that you think you can trust. Jiffy Lube could've easily caused me to be in an awful accident by telling me that those tires were fine when they are clearly worn out. They LITERALLY rotated those tires and told me they were FINE! This is a cautionary tale, especially to single women who don't have a man in their life that they can ask. I know that sounds sexist, but in my case there's nobody I could ask man or woman. I trusted the people at Jiffy Lube and they seriously let me down. I will never darken the door of that Jiffy Lube on Westminster Avenue again. I would encourage everyone to think twice before going there. PS- owner reached out to tell me my tires were in great shape just three weeks before this happened (when I darkened their doors for the last time). He blamed four tires awful shape- to the point you could stuck a finger in the wall of every tire in multiple places- on the freeway & the way I drive. For reference, I drive a little putt-putt of a car about 5 miles a day M-F to take a friend for cancer treatment. Not the freeway. Not my driving. Wear and tear that his "experts" overlooked.

    Just them forgetting to put back my drums putting my life in danger

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    3 months ago

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    3 months ago

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    2 years ago

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    5 months ago

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    8 months ago

    Poor service I'm upset upon. Leaks happen after I got out. Lazy work to result for an oil change. Waste of energy no joke.

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    8 months ago

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    5 months ago

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    5 months ago

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    6 months ago

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    10 months ago

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    1 year ago

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    1 year ago

    The team was so nice and accommodating! I got a basic oil change but they talked me through some other potential issues. Great experience!

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    3 years ago

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    2 years ago

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    10 months ago

    This is definitely the best place to get your car serviced in town! Quick and honest service.

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    4 years ago

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    3 years ago

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    5 years ago

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    2 years ago

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    1 year ago

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    2 years ago

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    3 years ago

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    3 years ago

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    2 years ago

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    1 year ago

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    4 years ago

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    2 years ago

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    3 years ago

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    6 years ago

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    3 years ago

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    2 years ago

    Closed at 6 pm. Turned me away at 5:50 pm. It's Wednesday. I guess they cater to the unemployed.

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    4 years ago

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    5 years ago

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    4 years ago

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    7 years ago

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    Page 1 of 9

    Ask the Community - Jiffy Lube

    Review Highlights - Jiffy Lube

    During a routine oil change, Lauren suggested a brake oil change because mine was very degraded.

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    Autolink Repair Services - Auto Repair in Garden Grove Ca - You don't notice but we don't ask. We checked. We help your engine runs GOOD Again.

    Autolink Repair Services - Auto Repair in Garden Grove Ca

    (76 reviews)

    Today is a bit of a bittersweet moment. After about 6 years of loyal customer service and about…read more$15,000 later between two cars, it was time for me to call it quits on repairing my Silverado... I don't feel bad blood or any sketchy feelings toward anybody at the shop. I just feel it's dumb luck and just plain bad luck on my part for having such a faulty truck. Everybody at the shop has done an amazing job helping me out. Will at the front counter is an amazing person who goes above and beyond to do whatever he can to make the pricing work for you.. Trey is an amazing technician who knows exactly what he's doing and sends detailed videos and reporting of everything he inspects. Unfortunately my truck started leaking and it was a faulty water pump. The same water pump I replaced 4 years ago at the exact location here at autolink. Again, I don't feel any sketchy feelings. I don't feel any kind of way. I just feel frustrated that the same water pump would go out after 4 years. I feel like something like that just doesn't happen. Even with that, I'm in a position in my life where I can't and don't have the resources to do anything further with this vehicle. About 2 weeks ago, maybe three. I replaced the complete brake system in my vehicle and it cost me about $2,000. Today I got the estimate for the water pump repair and it was $1,500. This is on the higher end of any shop repair. Again? I feel it's worth it because of the work they do, but to be honest, I feel something more should have been done to either prevent the water pump from breaking down again or getting some kind of warranty for that water pump that just happened to break down once again after 4 years. In the back of my mind, I can't stop thinking about the fact that something like this just doesn't happen that often. Water pumps don't break down that often. Anyway, that aside again, I hold no bad feelings toward this shot because I highly recommend them to everybody. They are on the higher end of the pricing ever since they started getting more clientele and more business. That is something that is to be expected I guess. Even with that, they were able to bring down the price significantly, and I appreciated it ever so much. At the same time I had to explain that at this time in my life I I can't and will not continue to repair this truck. I picked up the truck from the shop, drove it home and it's going to be sitting in my driveway for a few months until I figure out what I'm going to do with it. I have to save money to fix it because I do want to keep it and pass it down to my kid because after $15,000 worth of repairs I think it's pretty much brand new and should hold up for my son for a few years. Thank you everybody at the shop, Jay, will, Trey all the mechanics that I haven't met. They are detailed and explain what needs to be done with great reporting and paperwork. I will not be going back for a while. I'm going to save up some money. Get a new car and when the time comes I'm going to fix the truck and pass it down to my kid when he's old enough to drive. But I am seriously done with this truck. It has been nothing but a money pit. Again, I hold no bad blood, no hard feelings toward anybody at the shop. I just feel some kind of way about the same part breaking down 4 years later and me having to fix it at the exact same place with no kind of warranty.

    I'll start by saying that I am a procrastinator. I wait to get something fixed until it is…read moreABSOLUTELY necessary and there is no way around it. With that being said, I went in for a routine oil change and asked them to changed a headlight bulb that was out and I needed new wiper blades as well. I dropped off the truck and received a follow up call a few hours later explaining to me a previous existing issue with the wiring of the REAR tail lights. I completely forgot that I had said I would see about maybe getting it taken care of the "next time" I went in for an oil change. Well, today was that "next time" and not only did I have faulty wiring in the rear tail lights, but also faulty wiring on the headlights as well. All this after going in for a routine oil change. I'm not mad, it was to be expected; it's an older truck about 20 yrs old. I was not prepared for all the work that needed to be done and I was ready to postpone that work until the "next" oil change... but- They called me up and explained all my options, clearly explained all issues at hand and worked with me to get all the repairs done within my budget. This is why I love these guys and am literally writing this review in tears because I truly feel appreciated when they work with me and are beyond professional in what they do. Thank you Sincerely, Auggie

    Jiffy Lube - autorepair - Updated May 2026

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