Went in here today due to a loud exhaust noise coming from the bottom of my engine. I booked an…read moreafternoon appointment with Gord to have it looked at. I was running about 30 minutes late, so I called in, and he said it would not be a problem--that was nice of him. Upon getting there, I had to wait up to 30 minutes before my vehicle could be brought into the service bay--they apologized for the delay. They have a restroom, TV, and complimentary coffee while you wait, a nice touch. Once my vehicle was looked at, Gord (Owner/Manager) told me it was a leak in one of the pipes, and gave me an estimate of over $200. I asked to look at the problem area and he motioned the mechanic to show me. The mechanic was really friendly and explained all the details to me of what was wrong and how it will be repaired--very informative. $200 seemed a bit steep to just weld a part into the exhaust, and I asked Gord if he could provide any discount, but he wasn't open to providing anything further. At any rate, it was great they could repair it right away and the mechanic went to work. He then happily showed me the completed repair, a really nice job I should mention! Be aware that this place charges $96 per hour for labour, which is a bit less than surrounding Midas locations, and considerably less than the dealerships. They get pretty busy, and they told me they are presently booking appointments a week in advance....so if you're in a rush to get some work done, you should first call up these guys instead of just walking in.

Greatest mechanic shop in town. Been going here for 10 years. Reliable, honest, fair. They've…read moretaken care of my car and my entire family's cars!

This business is great. Joe is an extremely honest mechanic. He and his team fix cars, install OEM…read moreand approved aftermarket parts and do oil changes by appointment. I had a 1996 F-150 that was falling apart and by going to JR for regular maintenance every 5000km, they gave they gave it 3 extra years. What's really nice is if the car's repairs are more trouble than the car's worth, he'll let you know and make recommendations for used vehicles.

Not pleased with service. Was told windshield washer hose was fixed but with first use hose came…read moreapart again. Paid $190 for an incomplete job. Was then told it Would be another 190 bucks to do a good fix. All for a stupidly placed washer fluid connection. Not a Ford fan today. Would have been happy with a bill reduction.

Honest and reliable. Not what i usually think of when it…read morecontinue auto repairs. I also had the privilege of overhearing a client share their terrible experience they had at another location the one time they went elsewhere. Now asking for their car to be fixed from the mess that was made elsewhere and finally fixing the original issue. I highly recommend HB Auto. Always a friendly face who greets you and the team is just as nice

Went in for regular service, Bart, Mike and the guys always do top notch service. Price was under…read morethe estimate. I am always happy to get service T Hills Boles. Best mechanic in Welland