Very poor service they damage your car and then they say they did not do it and the manager is the…read morebig problem Because you call to report them about the problem and the manager is saying they did not do it .He tells them he denies the claim because they did nothing.Because I was not the first person today they did it to so if you don't want you car to get messed up then don't go to this business . The will damage your vehicle's

If you don't want your car damaged I would not go there I was getting my oil change and I heard…read morethe two guys tell the guy in the car they did nothing wrong but you seen that they did do something wrong and as the guy in the car was leaving the one guy told the other guy we messed up. But that guy said no worries I got it when they call me it won't come back on us . So that will be my last time at that Valvoline .Because what they did is very wrong

I dropped my car off at 7am am this morning with an appointment. I asked if my car would be done…read morearound 3 or 4 and was told it should be. I called and 2:09 and the person told me it's almost done, and they were putting the tires back on. I took the uber back to the shop after an hour and my car was outside, and the time was 4:30 pm. I thought great the work is all done. When I went to pay the said they just got the parts, and it won't be done until 6pm. I asked if any work was complete and the guy said, no. Do NOT TAKE YOUR CARE AND LEAVE IT!!!! I waisted money on the uber after dropping it off and picking it up. I was the first person there that morning before the guy turned on the lights!!!

Woke up to discover I had a nail in my tire. I was able to schedule a same day appointment to have…read moreit patched. Paul couldn't have been any nicer. I was asked if I would like to spend an additional $10 for them to go over my vehicle and I declined. While waiting I heard them call multiple people and tell them all that they needed "Cabin Air filters" at a cost of $60+. **Side note: the cabin air filter is located in the glove box and cost roughly $10 and takes 5 minutes to replace**. Now I get approached with an $800 proposal of work. The proposal was for a: -fuel system cleaning (unless you are having issues this is not needed) -inspection (my inspection isn't up till the end of August and it's July 15th) -cabin air and engine filter (both are K&N and do not require changing just cleaning) These sales tactics are not only wrong they are predatory. If you don't know the basics of car maintenance you will be 100% taken advantage of by this establishment. They also display their hourly rate of $170 per hour which is ridiculous for a shop that most likely doesn't have any factory trained service technicians. To add insult to injury I discovered a fresh scuff where the technician scraped my vehicle.

Reed took care of us and made the experience fun. I'll never take my car anywhere else for an oil…read morechange! if you want a good oil change and a great experience, this is your spot!

Came here once and haven't went anywhere Wales since! Quick fast and the guys are cool‼read more

DO NOT TAKE YOUR VEHICLE TO THIS LOCATION UNLESS YOU WANT TO END UP WITH MORE DAMAGES TO YOUR CAR…read more i brought my car into MIDAS IN WARMINSTER , PA expecting professional service, but unfortunately, I left with damage that wasn't there before. My vehicle only needed to have an exhaust flex pipe replaced due to a small leak. When I called on 6/30/25 the manager at that location gave me a price of $145.00 plus tax. I sechedule my appointment for 7/2/25 At 7:30am. The manager proceeds to call me and rank up the price to $799 plus tax. as of 4:30om my car was never touched. Therefore, I came in on 7/3/25 at 7:30am to pick up my vehicle due to the price being high. My car was not supposed to be touched. I came in to the part being removed and damaged even more. There was a dent to the pipe and the flex exhaust mesh part ripped. The manager had a mechanic that was less experience work on my vehicle due to the original mechanic not coming in until 9 o'clock. The mechanic that put the part back on my car had no clue what to do but did what he was told. When I received my car it sounds like a motorcycle. I told the manager I will not take my car sounding like this. When I brought my vehicle in it had no noise. He said to leave it when the original mechanic comes in at nine he will check to see why it has a noise now. I had to go to work. I left and came back at 2:00pm. I never received a call to inform me on any updates to my vehicle. And no one from the shop took responsibility. When I raised the issue, I was met with excuses and poor customer service. Instead of offering a solution, they denied any fault and made me feel like I was in the wrong for speaking up. I trusted this shop with my car, and now I'm left to deal with the damage and extra cost. I would not recommend this place to anyone looking for quality or accountability. Be careful if you decide to bring your vehicle here. Want to include photos or a specific date? I can help with that tooieg

Use caution here. I am currently dealing with approximately $7000 of damage caused at this shop…read more Took it in for a repair that they said they could do. They ultimately gave it back to me 10 days later (after saying it would be done in 5 days), with stripped bolts, missing bolts, broken axels, and more damage. I get that accidents happen - but stripped and missing bolts fall into a different category - and that was clearly a sample of how my car was treated. To use the term "negligent" would be a vast understatement. I was not given a warning of any damage other than that they were "having a hard time figuring out the problem" and thought it would be easiest and faster for me to take it elsewhere (i.e. have it towed - which they did pay for eventually). Their corporate office is currently giving me the run around as for paying for it and a rental car, as I have been without a vehicle for a month now. This review plus other recent 1 star reviews should tell you all you need to know.

I decided to patronize this business, Drop-off my Toyota for new tires to be installed and a…read morealignment. Well about 2 weeks after, a item was missing from my vehicle. So I reached out to location manager and he assured me that he would look into it and give a call, needless to say I never received that call. Also while replacing my front struts, I took notice my new inter tie boots were twisted. Of my experiences have wheel alignment, never before received this kind of careless service. Please see photos attached. I would think twice about this location for your automotive repairs.

This shop never disappoints. My wife and I have been taking our cars here for a little over 2…read moreYears. They are honest, reliable, and always fair priced. I requested an appointment for 4 new tires. Got in the same day. And had my vehicle back in less than 3 hours. This is the only shop in the area where they go above and beyond to make their customers satisfied. Would highly recommend

Worked with Calvin on a few issues, he corrected them and went out of his way to make sure…read moreeverything was right!! This is the only shop i would trust in the Hatboro area!

We came up to Philly and to visit a friend. We stopped by with some tire issues and the staff was…read morevery friendly and understanding. They got us out pretty quickly and back on the road too. Really appreciate the promptness and efficiency!

We had a power steering fluid leak on a 2007 Camry. They quoted us $499. When we decided not to…read moredo it, they charged us $165 for "diagnosis". The leak could be seen directly once you pop up the hood. Another garage fixed it for us for under $140. Go figure.

Friendly staff. They care about their customers. They answered questions about what my son needed…read morefor his car repair.

I would not recommend this business. They told me my car needed a new alternator and it did not…read more I took my car for a new battery and they called to tell me it needed an alternator as well. They were charging $1302 for the alternator in addition to $259.00 for the battery. Pep Boys also tried to scare me telling me if I took my car with just a new battery, I should drive it straight home,not drive it and bring it back in the morning. I called my car dealer and asked them to check it out . Thank goodness I did!! Alternator tested absolutely fine and I did NOT need one. I will not return for any type of service here.

Told me my tie rod was broken and he could not do my paid plan alignment…read more Took to my mechanic. Tie rod was fine. Amazing that's mechanics and advisor. There would try to sell me $1200 worth of repairs that I did not need. The advisor here Jeremiah treats every customer like they are a jerk and he is the one who tried to sell me this work. This guy should be fired immediately.

I had a terrible experience with a local business who last minute canceled my appointment when I…read moreshowed up for the appointment. I spoke with Sally at MLS and unfortunately I didn't catch the mechanics name but they squeezed me in last minute on a Friday and stayed late to make sure I had a safe vehicle to drive! Thank you so much Sally and Mr mystery mechanic lol you guys are amazing! They put my tire on and balanced it in 10 minutes! Thank again guys I really appreciate you!

We were recently informed that MLS Automotive was recently sold. We were overall happy doing…read morebusiness with them and sorry to hear this. Has anyone had work done there under the new ownership. What was your experience and would you recommend them going forward?

Called with an issue with my BMW, took it in. Called next day with a full update and his…read morerecommendations. Very easy to work with and very reasonable on pricing! My new place!

I called this morning at 8:03am and make an appointment this afternoon which was verified by two…read morestaff including chuck! When my husband got there for the SCHEDULED APPOINTMENT he was told they cannot put the tire on because they had no bays open. I then called and tried to figure out out we can rectify the situation and was told "I don't know" by John who then proceeded to try to tell me to have a good rest of my day like he didn't just cancel my appointment and tell me I never had one when I have the phone call documented! So you send my husband out of your business with an unsafe vehicle and refused to put me on the phone with chuck! Thanks for having us lose money by leaving work early to make a scheduled appointment that was "never made" and having to go elsewhere to pay more and an emergency fee! Thanks John!