Wife and I moved into the area a little over a year ago, and I was worried that I couldn't find a…read morereputable auto shop near my home. I found this place on the web, and have been happily going back ever since. I've been always impressed by the level of professionalism and their quality of work. I've taken in my car for multiple issues, ranging from AC issues to tires, and trust them with pretty much anything that comes up. The prices are reasonable and they don't try to nickel and dime you. I'll always recommend to my friends and family to come here for auto work!

Email sent on 8/13/18 with no reply at all:…read more XXXXXX, I hope you are well and now that some time has passed, I wanted to write you in a very calm, polite, and 'matter of fact' state. After I did all of my research, I wanted to write you and advise you what the outcome is regarding the situation that you left me with in which I was more than upset. My research included things I found online as well as other professionals in your industry and even trained Jeep technicians. 1. I went back to the last one who touched my car before it went to you. I was told that they put the lugs on by hand BEFORE tightening. Therefore any 'cross threading' would not be possible at all. 2. Even if it was 'cross-threaded,' there are ways to get it off without the method your shop had chosen. 3. My research has told me that common lug sizes are in whole numbers. Example would be a 22 or 23 size. a. My Jeep takes a 22.5 size which is not that common, but is available through some vendors. b. Using the next size up (23) would cause the stud to break. 4. What you described to me in a repair of $1,600 was ludicrous as here is what I paid for it to be repaired: a. $21 for the stud and lug (at a Jeep dealer) b. $180 for a used rim c. $244 in labor to remove the wheel, open the hub assembly, and properly fit the stud in place. I know you told me that the rim was $688 for a new one and I found one for more than $500 less since it was used, but with the rest of the numbers you were going to try and charge me $900 more than what the job costed me. Furthermore, the broken stud did NOT need to be removed the way that your guys destroyed the wheel AND I now completely believe that this whole thing was a fault of your shop. Additionally, I asked you to save the lug once removed so I could go back to the other shop that did the work last. That was supposed to happen, but when I came to get the car you told me it was thrown away. You have taken a 20 year relationship and dismissed it since you chose not to work with me on this issue and just 'washed your hands' of even the possibility that your shop may have caused the problem. You did this after telling me that it was not safe to drive with only the 4 studs and did not want to release the car to me. You then simply demanded I come to get it. So if it wasn't safe, why would you put someone's safety at risk? In the end there are many places to go and get auto service. Your shop was one that I always tried to solicit due to our past relationship. However, moving forward I do not think it is necessary as this was the first problem encountered and I see with my own eyes how you take care of problems that only cost me less than $450 to fix at retail. --XXXX

Always always a very pleasant experience. Service always superb. Quality of work always excellent.read more

I always take my vehicle to tri state. Grant Senior and his son are high quality upstanding people…read more Very honest and upfront while trying to save me money . Their work is also done well with no issues ever. I've being taking my vehicle here for all my issues dor the past 3 years and will continue to do so. Thank you Tri State auto.

Gary goes above and beyond to help. he'll never steer you wrong or try to make an extra buck from…read moreyou. trustworthiness in mechanics is a rare quality and i'm lucky to have found al's. my whole family takes all of our cars there.

This place has been a godsend for my husband and I. Honest about the service needed, doesn't…read moreoversell, and keeps the vehicles in great working order.

Quick, inexpensive and didn't try to sell me on anything. As honest as I've seen. Will go back…read moreagain and again.

I am giving one star because a former employee, Ron, was honest and sincere. He is no longer at the…read moreservice station. I do not recommend Bobs auto repair to anyone, they recently lied, said That i needed all new brakes. I took it to another shop for a second opinion and the brake measurements are safe / fine and passed inspection. Bobs also failed to oil one of the pins on our Ford F150 when they replaced the brakes. This made one side of the rear brake wear out entirely in under 3000 miles and led to needing a full set of brakes!! Bobs knew the right thing to do- they did it on one side. This business tried to do repairs on my car that I did not need, and they did faulty repairs causing hundreds of dollars of unnecessary spending on our truck. We took both vehicles about 2 miles away, to Monro on York Road and their team was AWESOME, honest and reasonable.

Oil change was quick and done on a day they were "closed", which was nice, however, they charged me…read more90+ for an oil change....on a kia. I used to pay less than 70 for an oil change on a car that took more expensive oil at a different mechanic. Will not be taking my vehicle back here.

Called last minute to get my car inspected, squeezed me right in and out! I was able to wait for my…read morecar in The waiting room as well. Great customer service! NEW OWNER is 10/10!! Highly recommend!

Fran is the owner. Anyone can trust his recommendations and quality work. He is honest and will…read moresave you money on your repairs. My family members have never had any problems over the years and would recommend his work.

Giving a shout out to Fran. He can be trusted, is friendly and knowledgeable Quality of work is…read moreoutstanding. I won't go anywhere else and would definitely recommend. Glenn D. West Chester, PA

Needed a tow and one call did it. the driver was polite and responded quickly…read more while I hope I don't breakdown again if I do I will call them again . Great people great service and a fair price .Trust 100% 5 stars all the way Patrick T.

My Hyundai Ionic battery died and Paul was nice enough to haul me all the way Trenton (the dealer)…read more He was very nice and efficient. I'd use this company again and again.

Top notch place! Honest, fair, and efficient! Best car care in south Jersey! Troy and Michelle, the…read moreowners, bring new definition to "Great Service!"

We have used Merritts several times for brake replacement, flat tire repair and headlight…read morereplacement. They are always very efficient and courteous. Also, very honest, I had a car dealership tell me I needed new brakes, took it to Merritts and told me I didn't.