First time visiting Jiffy Lube and I would definitely recommend going if you need some help with your car! I was having some issues with my car lately and I thought if I could go later this week, I would be okay. But today it seemed to get worse and unavoidable now, so I called around to see if anyone was open on a Sunday, and if they could get me in. Not only is Jiffy Lube open on Sunday, but when we called to explain the situation & see if we could be seen, Anderson gave us honest and transparent feedback on what he recommended for us to do, even if we chose not to see them, and he offered to check the levels of my car just to give us some peace of mind. We drove there and Anderson was super helpful in explaining what the levels of my car looked like and what I needed, and even how to maintain certain parts. As someone who doesn't understand anything when mechanics say things to me, Anderson was patient and explained things so easily, and I appreciate that! He helped us out with our smog, topped off our levels for our fluids, and overall I think he went above and beyond in helping us out! 10/10 will definitely be coming back. Thank you for the smooth & easy experience! read more

I came today to service my Ford Fusion, which was due for its 4,000 mile oil change. I only waited about 5 minutes to pull into one of the bays, and the whole process took only 25 minutes total. Since I was able to use my $ 15 coupon, I got a decent value for the money considering my vehicle needed the high mileage type oil. As usual, I was alerted to another service that I might need down the line, but it wasnt a hard sell like in the past. Therefore I will return to this location in a few months when I am due again ! read more

Very good service fast and professional, nice staff clean waiting area I will definitely use them again

A very busy location, especially on the weekend, but appreciate the very kind and professional service!

Armando is the best! One of my headlights was out and I tried to replace it with a new one myself - unsuccessfully. I came to see if they could help me out and Armando graciously came to the rescue. Problem solved! I will definitely come back here for any future oil changes or automotive needs. read more

Quick & easy, came for a vehicle inspection got it done within 20 minutes or less, no hassle!

Very quick and great customer service! Definitely coming back! Felt valued and do recommend!

Came in for an oil change the other day and actually had really great service. They gave me a great price. I specifically asked about the topping off of fluids and I specifically mentioned and asked if they had topped off my engine coolant, as the light had come on a couple times in the prior day. They said they had. A few days later and the light comes on twice to add engine coolant. WTF? Okay, maybe just something wrong with the car. So I arrive here and I talked to three different people. The first tells me to go ahead and pull my car up into the service bay. However, they make me wait in line with the other oil changes which is a big time inconvenience, because I have a doctor's appointment I need to get to but I don't want to drive the car that far until it has the proper amount of coolant in it. Then I talked to the technician at the service bay, who told me if I didn't have time to wait in line I should leave and come back later. He didn't really care. He told me it would be unfair to make the other people wait longer. I explained I had already been here and waited through the whole process before for an oil change, and that mistakes should be corrected sooner rather than later. He didn't agree. Not good customer service. Then the manager Ruben came to talk with me and to personally add the engine coolant in. It did need some. Not a ton but it wasn't filled up and it's only been 3 days since they serviced it. My car is not that old and was not overheating. Ruben stepped up to the plate and apologized and did everything he could to make things right. I want to thank Ruben for his efforts. read more

fast and efficient service. reasonably priced. they work well as a team to provide great customer service.

Fast and reliable grate costumer service was in and out budget friendly grate service

Josue, Jesus, Juan Carlos, Julio & all the staff at Jiffy Lube are so beyond polite!! They literally go above and beyond for their customers. They are honest and give you the best service with a smile, it's so nice coming to this location as they are quick and efficient. Jesus was so kind and cleaned my windows as I waited for the oil change to be done. They really care at this location and want their customers to leave happy. Josue helped me figure out why a notification on my car wasn't working. Juan Carlos showed me a few things on my car that I didn't know and Julio worked hard below to ensure everything was fine. read more

Jiffy Lube - Picture of notification that needed to be reset. They made sure to explain to me all notifications and meanings. - Oil Change Stations Near Me - Van Nuys, California

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These guys are great, it's my 6th visit, I live right next to them so stop by often to fix oil and minor things in car. They also do Lyft and Uber inspections now too. Fast, convenient, smooth and always friendly. read more

I have been coming to this Jiffy Lube location for the past four or five years and I trust Ruben and all these guys so much! They are quick and efficient and so nice. I really feel safe and know they are taking good care of me and my car. They always let me know what needs work and give me all the pertinent information but never pressure me. Highly recommend and I will keep coming back! read more

Amazing customer service everyone is very helpful. Would definitely recommend this location to anyone trying to get an oil change or Uber and Lyft inspection. read more

Everyone here was great and super helpful.I will come back because they were efficient and knowledgeable

Amazing service at the Jiffy Lube in Van Nuys.The staff is very friendly and professional.Abel helped me with my vehicle inspection.

Good experience respecting people would recommend to everyone fast service I would come back again

The service was quick and the price was right I got a good quality oil I highly recommend this jiffy lube to everyone that needs an oil change. read more

Fantastic customer service! They went above and beyond to help me and really made my day. I'll defiantly recommend to come here for any oil changes, they are the best! read more

Once again, Ruben and the staff were fantastic! Worked quickly and very friendly. Made it a very nice experience! Even at noon, the process only took about 20 minutes. I really appreciate the thoroughness and expertise! Thank you for another easy oil change service! And great Value!! read more

Jiffy Lube - Need an Oil Change! - Oil Change Stations Near Me - Van Nuys, California

Rubin aided me with my inspection and was so kind, professional and just overall a great person to work with! Highly recommend coming out here! read more

These guys are incredible! I always come to this location for oil changes and they are supremely fast, friendly, and efficient! This afternoon I rolled in 10 minutes before closing because my tire pressure light had come on, and they fixed me up in 5 minutes so I was safely good to go!!! read more

This shop is a gem. They are always the most professional technicians and mechanics. Super friendly and they go the extra mile. I bring my old Honda in to them for oil changes every time and they always take great care of my car. Yesterday, after the big rain I had a big drive ahead of me. I had a headlight out and knew I had to get it taken care of in a hurry so I could get my show on the road and home safely afterwards. I pulled into Jiffy Lube and Alex and Armando ordered the light from the auto parts store. It came within minutes. They installed it in record time, and...they noticed something I didn't....My rear tire was nearly flat. They inspected it and found no damage so they just inflated my tires and I was back on my way...with better gas mileage since my tires were full! I have always had great experiences with the Jiffy Lube Company but this location is especially fantastic. I have to name Alex and Armando as great representatives for the brand. They go out of their way, above and beyond to serve their customers well.. Thanks guys. You helped me out of a jam! read more

Been coming here for oil changes for about 8 years. Always a quick in and out here and the employees are always nice. When they suggest a service you may need, there's no hard pressure tactics. They just give you the information and you decide if you wanna do it or not. I appreciate that. read more

I came to the best place in the San Fernando Valley to get an oil change .Raul was very professional and understanding. Him and his crew are very hard workers they are literally working in 100 degree weather in July 2019.( LA ) read more

Jiffy Lube - It is located on Victory and Sepulveda. - Oil Change Stations Near Me - Van Nuys, California

Ruben and his team super friendly got me in and out quickly ! I came in for oil change and coolant top off . Price has gone up but if you have a coupon it evens out since prices are going up everywhere . Fast and quick service. read more

Super friendly staff here. I was immediately greeted when pulling up and they were ready to go right away. Needed to top off my coolant and have a tire checked, I was in and out pretty quick. read more

Great service. They were fast and professional. I was able to get in and out within the hour. The staff treated me well and made sure my car was good to go. read more

They did it again. I had taken it a few years ago for an oil change and they offered to do a fuel injection service. They messed up my vehicle, you can see my previous review. This time I decided to give them a chance again since the one in Pasadena has never given me this problem. A simple oil change and my engine light came on as I was driving home. Unfortunately I wasn't able to observe what they did because I was busy on the phone on an important call. I went back and the guy said that just because the light turned on it doesn't mean it's their doing. I regularly upkeep my car and my engine light hasn't turned on. I have taken it to pep boys, American tire depot, and jiffy lube in Pasadena for oil changes and this never happens. It's NOT a coincidence. Unfortunately for me they won't take accountability therefore they won't repair it and again I am left to try and figure this out on my own. Last time it was a part that one of their technicians did not put back on properly so they had to replace the part. I hope it's not the same thing again. If you have a Chevy Trax avoid this place. Maybe it's that they are not familiar with this vehicle. Never coming back. Shame on me for trusting them a second time. read more

Armando does great work! He's very helpful and knowledgeable about oil and will take care of you.

I went to get an oil change done and to my surprise I was informed that I didn't need it until another 1k miles or so. They offered to still check it and top it off if needed at no charge. I was helped by Joshua and he did such a great job. I appreciated the honesty and the offered to help me check the engine. He also took it upon himself to check all the car fluids including the tire pressure. Highly recommend this location. This review has been long overdue. read more

Ruben and team were extremely helpful and kind I was in and out in matter of minutes Definitely recommend this place read more

Amazing service!!! Marcos was so great!! Absolutely recommend! It was quick and efficient, just the way I like it. read more

Jiffy Lube - Oil Change Stations Near Me - Van Nuys, California

This Jiffy Lube is the best. I take two cars here mine and my daughters and they're so friendly the other day something was dragging under my daughter's Prius and we went there to see if they could tell me what it was and Ruben who happens to be the General Manager had me pull it in and he fixed it for free! He was just so kind and neighborly friendly. read more

I live down the street and am a single mom. Time is of the essence so the fact that they are able to get me in and out in a timely fashion, A1 top tier service! Jose is great! Informative and broke everything down that I needed for my car, what was less important and what I should prioritize! Love coming here read more

Armando and the team were amazing, super friendly and fast. They took care of everything they could and even took the time to give me advice on other services I needed to get done. They are my new go-to! read more

Needed a transmission service and oil change and they live up to their name. They started to work on my car in a jiffy. Ruben helped a ton. Thanks guys. read more

Jiffy Lube - Clean lobby - Oil Change Stations Near Me - Van Nuys, California

Today I stopped by my local Jiffy Lube to check my fluids. We're taking a little road trip. Luckily I had my oil changed because it was low. I had the best service with Jordy and Armando. They were so friendly and knowledgeable. I'm gonna come back and get my windshield wipers replaced as well! read more

I had a broken tail light and was due for an oil change. I called my local Jiffy Lube on Ventura Blvd in Sherman Oaks to check if they had my tail light in stock. They confirmed so I brought my car in. Once the (very rushed and steps skipped) oil change was completed, they mentioned they didn't actually have the tail light. I was a tad annoyed since I called ahead and that was the #1 reason for my visit. They didn't offer any alternative solution. I then drove to the Jiffy Lube on Victory. What a huuuuge difference. The gentleman who helped me was incredibly friendly and attentive. They filled my tires (for free) since the last place forgot. Unfortunately, they also didn't have my tail light in stock, but he mentioned there was an OReilly auto parts 1 block away and that if I picked up the tail light myself, he'd install it at no charge. I was incredibly appreciative for his desire to help. I got the light, he installed it, refused my money and tip, and I was then on my way. Great, quick, quality service. I will be bringing my business here in the future for all my oil changes and small car needs. Thank you again for the great customer service and desire to make sure my situation was dealt with. read more

My usual go to spot for oil changes and regular upkeep...Usually a fast and quick service and they inform you on what they recommend getting taken care of. They never carry my air filter but ok not the end of the world. My main gripe is I get my tires rotated through them when I get my oil change. They recommend getting the tires rotated every 5k miles. Well last visit I was in they stripped my lug nuts and never informed me. This visit I ok'd the rotation and they told me that they were unable to perform the service because they were too stripped to remove. I talked with the manager and he said well their warranty is for only 3k miles and how do they know I didn't get it done somewhere else. And yadda yadda. So now I have to go to an auto shop, find and pay for new lug nuts, take them to a different jiffy lube that does tires and have them break off the old ones. Next time I think I'll just stick to the basic oil change or find a different service center that will let me know as a preventative before they get too stripped to be able to function correctly again. read more