I had tried them twice, and they could not pull off the oil change, but I gave them the benefit of…read morethe doubt because the first time was an older car. The third time, they motion to pull in, so I pull in like any other time, and then this tall guy with a beard talks to me like a child and says, "Next time wait for me to get in front and give you hand signals, okay?" Well then do not give me hand signals to come in in the first place. Why would you signal me to come in instead of just signal me to hold on? And if intended to signal a certain way, you have to do it CLEARLY. It is YOUR responsibility to make sure things run smoothly in your shop. The same customer does not come into your shop every day. If something isn't working, then you have to change your way of performing your signals, obviously. I am not the only complaint on here about this issue on this page about this shop. And obviously I am not coming back if I am going to be talked to that way. I have never been talked to like that anywhere else, and I don't talk to customers that way, ever.​

Told a gentleman I just needed an oil change. He said OK, just pull into bay 2. A different guy…read morewith the initials JP started yelling at me. I told him that the other guy told me to pull into bay 2. He kept speaking rudely to me and said, no he told you to stop at the door to be directed in. Like I couldn't tell the 2 sentences apart? I finally said whatever, because I wasn't going to argue with a liar. At the end of the service, I just told him he lost a long-time customer from being so rude and I would not be coming back. No apology, of course.

Had a full synthetic oil change. Very knowledgeable staff. Bre, Kate and Keegan did a wonderful job…read moremanaging all of the customers even though they were obviously understaffed on a Saturday. They all had smiles on their faces and great attitudes while under very stressful circumstances. Highly recommend this location. Thank you!

Nice and doesn't take long at all. It's got quite a few women employees and i think that's cool.read more

I found this company when I was searching for auto service. They had good reviews, so I thought I…read morewould give them a chance. Our a/c lost the cooling the year before and we were able to recharge it, but that was not a permanent solution. I scheduled an appointment with them over the phone and was able to have my vehicle fixed within days. They diagnosed the issue for my A/C in my 2016 Chevy Silverado 1500. It hit pretty hard when they told me the price for the parts and service! (not their fault) I even called another place for a quote with what I was told needed to be fixed. Economy Care Care gave me the best price they could, and provided EXCEPTIONAL customer service. It has been over a month and the A/C still runs great. We plan to revisit them in the future for other car care needs. Thank you to David and his team at Economy Care Care in Valley Park!

Went to economy car center for a oil change. Turned out that jiffy lube had put the plug on so…read moretightly it busted and I was losing oil. Gary spent a great deal of time trying to find a replacement but couldn't. We found it on Amazon and they did a stellar job of completing the repairs. Ill def be coming back. They were honest, quick and kept me updated.

I can honestly say that I was concerned when I was reading reviews bout this Dobbs location. It's…read morethe closest location to where I live and I needed a window repair since my driver side window would not go back up and was off track. I was desperate to have it fixed and did not want to wait weeks to get an appointment at the dealership! So I took a chance and called Dobbs. When I called they said I could just drop my car off and they would be able to get to it either same day or next day...so that's exactly what I did. Last week, after work on a Friday, I drove to Dobbs. I walked inside to talk with the guys behind the counter and Christian helped me. He was quick to get the paperwork started and even offered to drive me back to my house so that I didn't have to request an Uber! I really didn't know they had shuttle service, but I am glad they do. Christian took down all the information for my car and then went outside to check the plates before he came back inside. Once we had the paperwork filled out, he told me that they would have it ready as soon as Saturday morning! Then he went to get the keys to the shuttle and drove me home. What a friendly dude! Thanks. Saturday morning I received a phone call to let me know my car was ready. When I arrived to pick it up, the guys behind the counter were chatting and having a good time and even included me in on the joke they were laughing at. I needed that energy-it was great! When I asked if they accepted the Yelp 15% discount, they informed me they did not which is not a big deal because a lot of places don't always offer that. They even told me that they did not know how to take it off, so here is my request for Yelp (Jason?) can you all remove that Yelp "check in" discount? Thanks! I did have a coupon handy though so I was able to use it and the guy even made another adjustment so that the cost wasn't too high. I appreciated that so much. After paying, I was handed my keys and was on my way. It was a quick visit and I am so glad that they got my car repaired. I know others have had poor experiences here, but my experience was all around a good one. Thanks, Dobbs!

I stopped into Dobbs with my three week old Goodyear Wrangler with Kevlar side walls tires with a…read morefactory defect, (bubble on the side wall). 1349.00 $ worth of rubber. They immediately tried to put the blame on me saying I had an impact of some kind that cause it. With out even doing any investigation of the tire by taking of the rim they wanted to change me a prorated of around 85.00 $ to put a new tire for a replacement. I went to the dealership that sold me the tires,they did an investigation and determined it was a factory defect. How many unsuspecting customers do they take advantage of with this fraud! I called GOODYEAR and reported this to them. Better watch out for this when buying form DODDS!!!

Pulled in @ 8am today 7/10/2021 one car ahead of me…read more They opened the 2nd bay FRANCHESKA & BRYAN got to work Vacuum extraction of oil from the dip stick tube Filter replaced Replace the oil Reset the oil change minder Billed my fleet company All will smiles and polite conversation 36 mins later good to go. thanks FRANCHESKA & BRYAN for making it easy!

I've been a customer of Jiffy Lube off and on for years but that came to an abrupt end a few months…read moreago when they traded in their integrity and honor to keep from doing the right thing. So I stopped in for an oil change one day. While getting my oil changed this particular day, one of the service techs told me I needed a new wiper blade on the back window of my van. They asked me if I wanted a new ($15) blade and I said "Sure. Why not?" They slapped the blade on, my oil was changed and $100+ later I was on my way home. I dont know how many weeks went by, but one night it started to rain. So I flipped on the wipers. A few minutes later I heard a weird noise. I turned down the radio and tried to figure out what the noise was and then I looked up at my rearview mirror and I could see my back window. The metal arm of the wiperblade, now minus the rubber part, was swishing back and forth, etching a perfect arc into my back windshield. Of course I turned it off immediately and pulled over at the nearest station and sure enough, the rubber part was long gone. A few days later I stopped by Jiffy Lube on 141& Hawkins Road & explained everything but after looking me up in his computer the gentleman informed me it was the Ballwin location that replaced my blade but he said he could put a new one on. As he was replacing the blade, he half jokingly made a remark about how the blades, "Don't just fall off." So I then drove to Ballwin store and again explained what happened and showed them my window. They rejected all responsibility immediately and sent me on my way. After returning home I recieved a call from the Ballwin store, the same woman who had just refused any responsibility, asking me to bring my van back to the store so they could take pictures to open a claim, so I did. Weeks later I get a call from the claims department telling me they were denying the claim for 2 reasons. #1 being that the warranty is only good for 90 days or 3,000 miles and that by the time it actually rained, allowing me the chance to use the wiper for the first time, and me getting my van looked at, the 90 days was already up. So... #2- the warranty was expired. Warranty? What warranty? I was told nothing about a warranty when they replaced my wiper blade that THEY advised me to purchase. There was no mention of a warranty on the wiper when they installed the wiper, or when they gave me a copy of my itemized bill that day. AND, since THEY put the wiper on, I never saw the packaging or was given any inserts/warranties that may have been inside the package. So please explain how I am supposed to know about a warranty that I was never informed about, to know it even existed? To call me BACK to the store to take photos, only to ultimately deny my claim anyway, due to an expired warranty, that I was given no knowledge of, just proves how determined they were to use any lame a$$ excuse they could come up with, no matter how irresponsible it made them look, just to shirk their responsibility to do the right thing. It was very disappointing. Google reviews show I gave Jiffy Lube a very good review several years ago. That shows how long I've been a customer. I've never reported any other issues with them or anyone else, so clearly I'm not one of those people who leave nothing but fictional bad reviews hoping to get a freebie out of the deal. I honestly thought they'd step up & take care of the situation and I'd continue being a loyal customer but alas, "Nope, and nope." It is what it is, such is life. Shame on you Jiffy Lube in Ballwin. Side note- the second blade, that was installed to replace the first blade, has since fallen off as well, so...

My AAA service towed my car to Jumpers. The mechanic, Dave, did a superb job of fixing a minor…read moreissue with my car. The receptionist, Karen, was knowledgeable and friendly. I would highly recommend this auto repair company for any repairs that you need.

Jumpers went above and beyond to get me back on the road quickly for a fair price! Highly recommend!read more

This place has AMAZING customer service!! I started visiting for my oil changes this year. I am…read moretreated like family! They have a very comfortable waiting room with super snacks! Plus they help support the students at Rockwood Summit High School by donating oil change coupons to the biodiesel club. You can buy a coupon for $15 at the high school and use it to fully cover the cost of a regular oil change.

I started taking my car here when I first moved to the area, about 2 and a half years ago. I'll…read moreadmit I was lured in by the coupons I get in the mail that advertise an oil change for $20. This also includes changing the oil filter, and a look at the brakes, among other things. Frankly, it costs more for me to change my oil myself than to have them do it, so I let them. I went to this Midas 4 times between 2010 and early 2012, and never had a problem. Then I went again this week. I dont know if there was a change in management or what, but it was quite different this time. I found the manager or the person who dealt with the customers to be infuriating. He lied to me and his poor grasp of the English language (he's American, born and raised, BTW) was maddening. First, the oil change. My car takes 7 quarts of oil. The coupon I used (and have used in the past) specifies that it is good for up to 5 quarts. Despite this, I had never been charged for additional oil in the past; this guy tried to charge me. More than that, he also tried to charge me more for my oil filter because it wasnt the kind they typically use or some such nonsense (they had never tried to charge me extra for this before). When he first told me this, the additional charge for the filter was $9. As he continued to talk, it went up to $11 and then to $13 or $14. I protested the increased cost and he showed me on his computer where I had "paid" in the upper 30s for this work in the past. I dont know where this came from though, as I looked at my credit card statements from previous trips to Midas for an oil change and the charges are clearly $20 plus tax. I could see this wasnt going to be good, so I changed the conversation to another problem with the car. After agreeing to get other things fixed on the car, he told me he'd do the oil change for free. Yet, I was somehow charged $20 for it. After getting my car up on a jack, he told me that I needed a new tire. He showed me that my tire's steel belts were showing, so this was a legitimate problem. Honestly, I dont know how I hadnt had a blowout up to that point. I asked if they had a tire. They said yes, but it was one I'd never heard of. He told me they could get another one though. I asked if they could get it that day and have it installed that day and he said yes. As we looked through his list of what others were available, he changed his mind and told me he would not be able to get the tire and install it same day. So I got the one he had in stock. When he went to change the tire, he kept saying how one of the lug nuts was going to break. They he would continue by saying if it breaks. Which is it? Is it going to break or is there only a chance of it breaking? He just could not wrap his head around this concept. In the end, the part that was "going to break" didnt. Makes me wonder if they know what they're doing. The third problem I had was the biggest: the brakes. Two times ago when I brought the car in, about 10,000 miles ago, I asked how the brakes were (remember, brake check is included with oil change package). They told me they were ok, and that I could get another 10,000 miles out of them. The last time I came in, I asked again, and they said the brakes were fine. So this time, I expected the brakes just about needed to be changed, so I told them to look at them. They did and told me the brakes were shot, needed to be replaced, and that since I'd been riding with them like this for so long, I needed new rotors too. I was really upset with this, because if they had done their job in telling how the brakes were previously, this wouldnt have been an issue - I could have had them replaced last time without replacing the rotors ($180 for the pair). I can tell you the brakes were no worse now than they were last time I took the car in. So to sum up, their incompetence/negligence cost me about $200 due to the issue with the rotors. They also charged me an extra $50 for a brake sensor (I could have told them not to, but wanted to prevent this in the future, so I let them), but after I got the car back, the sensor didnt work. For all this, I had to sit in the hot waiting room for 4 hours plus on a 100 degree day. The initial estimate they gave me for all this work was around $340, but it ended up being $560, and that was with a coupon. The manager/customer service guy seems to have forgotten to add in labor to the estimate. I dont know if it was just this one guy, or a change in policy or if some of the people there just dont know what they're doing, but I will never take my car here again.

Very helpful when i hsd tire trouble and very little time to deal with it. Found a difficult tire…read moresize and got it on a large truck in time for me to make an appt in chicago. Price was 75 less then I paid the week earlier for thr same tire in troy.

Nobody on the front desk, had to wait 30 minutes just to book my car in. A simple oil change took…read moremore than a day, as they had a backlog of other jobs ahead of me. Service is slow! Prices are high! Probably would have had a better result doing it myself!

OMGoodness!!! What service. I dont know anything about cars…read moreother than getting in starting it and driving. When my team and I went to Jackson Tennessee for a volunteer event my car stopped on us. After 2 tow drivers and the Sam's Club mechanic couldn't figure it out, I looked up a repair shop and God gave me Christian Brothers, under 2 miles away from where we were and very kind and understanding over the phone. Unfortunately it was a holiday weekend and we would have to leave it. This was no problem but I was going to have to come back to get it if it was worth it. OMGOODNESS I fell more in love with the service and work. Brian was amazing walking me through every step and sending photos and videos. This helped so much. I cant say enough. Clean, informative, helpful and respectful and not making me feel bad that I didn't understand. I Thank them all for the work and service.

I do not recommend this place unless you want to over pay. They were trying to charge $2,100 for…read morerepairs which we ultimately had done elsewhere in under a day for $1,100. They were trying to charge $50 for some rags/cleaning materials as part of their bid. Really!?! Despite the attempt to overcharge my son who's a broke college kid, they demand nearly $200 even though they did no work to the car. Will never return.

We took my nephews car down there twice. As soon as they fixed it as soon as we got off the parking…read morelot the problem resurfaced again, car shut down. Took it back and he kept it for another week. Charging more money. Again we drove the car off the lot, half way home again the car shut down. The worst mechanic and very dishonest, go someplace else. This is not the Don that owned the business years ago new mechanic and very dishonest!!!

Been coming here for years. Very helpful staff consistent pricing always get my car back on time…read more Thanks