Carlos was very nice and extremely helpful…read more We fully trusted this place because they are recommended by Ed Little Auto (who recommends West Coast when the work is beyond what they can do) My parents and I have been going to Ed little for many years, and they have excellent reviews. My parents have also used West Coast a bunch of times. My car was having some pretty severe issues. I didn't need an appointment to come in, the car was fixed by the next day (we could have got it back the same day if we wanted, but we let them keep it overnight for some extra testing) They didn't try to upsell us at all. They mentioned a few things that they noticed needed done and when we said not now..they didn't push. And these were things that would be obvious with the work they were doing..they didn't go out of their way to pull out air filters or check unrelated things we didn't ask them to, like Subaru did. Everyone was super polite, professional, friendly, and very quick to answer whenever we called. We were in and out quickly for both drop off and pick up. It was extremely pricey, but what isn't these days. But also, I did have a lot of broken stuff. I am no longer allowed to drive it like it's stolen.

I've been coming to West Coast Tire before, but unfortunately this experience was disappointing…read moreenough that I don't plan on coming back. I first reached out to Tom asking about Bridgestone Potenza RE-71RS tires. He asked if I meant the RE-71RZ, and I clarified that I specifically wanted the RE-71RS because that's what I currently have on my car. After that, I never received another response. Since I ended up getting the tires myself, I went on their website and scheduled an appointment to have two tires mounted and balanced. Greg then texted me asking me to confirm that I already had the tires before he could give me pricing. I responded right away, gave him the tire information, explained exactly what I needed, and also asked about an alignment. Hours went by and once again, no response. At this point, it just feels like I'm wasting my time trying to give them my business. I previously had an issue where my wheel valves were scratched during service, although, to their credit, they did replace the damaged one. Ever since that situation, though, the communication and service toward me have felt different. I can't say for sure if that has anything to do with it, but if a shop doesn't want my business, I'd rather they tell me instead of leaving me hanging. After being ignored by two different employees while simply trying to purchase tires and schedule service, I won't be returning, and I can't recommend them to my friends or other car enthusiasts that I know. I understand technical issues can happen, but that still doesn't explain my entire experience. I contacted Tom before this outage and after I clarified that I wanted the RE-71RS, I never received another response. Then when I scheduled through the website, Greg reached out to me directly asking for information and I replied immediately. From my perspective, I had already been having communication issues before yesterday's outage. Also, bringing up my other Yelp reviews has nothing to do with the service I received from your shop. My review is based on my actual experience trying to spend money with your business and repeatedly not getting a response. If the outage caused yesterday's delay, I'm willing to acknowledge that, but it doesn't erase the lack of communication that happened beforehand. I simply expected better communication from a business I've used before.

I went to Jiffy Lube because a red oil light was flashing on my dashboard. The team was friendly,…read moreprofessional, and efficient from the moment I arrived. They took the time to inspect my vehicle, explain what they found, and walk me through a few different options so I could decide what made the most sense for me. I especially appreciated the professionalism of the gentleman who explained the issues to me. The whole process was quick and efficient, and I really appreciated the great customer service. I would definitely recommend this Jiffy Lube!

Alright so gotta admit, I'm one of those guys who believed the horror stories "you shouldn't go to…read moreJiffy Lube for your oil change, go to a local mechanic they'll make sure it's done 'right' blah blah blah" - but I was embarrassingly overdue for an oil change and really needed a tune up, and the reviews at this location were insanely positive so I took my car in and trusted the process. Long story short, the only negative part of my experience is the fact I can't find the employee's name who helped me. They took my car in immediately, did a thorough work up, explained what needed to be done now and what could wait, and even knocked off a fee for a new air filter since I had to have a few unexpected services done on my vehicle. And best of all (to me, personally), everyone I talked to was willing to explain why something had to be done, and didn't make me feel dumb or lost about something just because I don't know a ton about auto maintenance. The price they quoted me was fair and reasonable, and honestly pretty comparable to most shops nearby. My experience here changed my whole perception of the business itself, and the next time I'm in a bind with my car, my first stop will be this Jiffy Lube location off Santa Monica Blvd.

Enrique and the crew are amazing I got air on my tires…read more This is my spot Thank you guys

Follow up from my review - Nov of 2023 for Cook's Tire & Service on Sepulveda in West LA:…read more "This place is a complete scam. I brought my car in for a lug nut replacement, quoted at 15 bucks. I knew this was a low price for parts + service, so I called two days before to confirm that there wouldn't be any additionally service fees. They assured that there wouldn't be. I finally decided to overlook other poor reviews since I go to UCLA and this place was closeby. I dropped my car off around 2. When I called to see if my car was ready, around 5, they said that It was actually missing an additionally second lug nut and bolt. They suggested I have it repaired for an additional 200 dollars. I already knew my car wasn't missing these parts beforehand since I had inspected and photographed my vehicle just a few days prior. I denied the service and decided to come pickup my car before they found another 'problem' with it. When I came back, I walked directly into the parking lot and found my car parked HIDDEN behind their DUMPSTER. I inspected the wheels and noticed that they STOLE 3 OTHER LUG NUTS FROM MY WHEELS, which they didn't tell me about when they initially let me know that I needed an additional replacement lug nut and bolt. Clearly, they were planning to upcharge and scam me for EVEN MORE after I paid the first 200 dollar upcharge. I would have been more than willing to pay 50+ dollars for the initial 30 minute lug nut repair, which Is why I had intially contacted them to see if there was a service fee. Instead, they tried to take advantage. My car is in much worst condition now." - Following this incident, I asked Cook's what they did with the stolen lug nuts. They denied that they removed them, so I took my car keys and stole back my car, which they had hidden in the back of the parking lot, behind a dumpster. I ended up needing to buy 4 lug nuts AND a lug nut bolt, rather than just the 1 lug nuts that was initially missing. I had to pay much more for the lug nut bolt replacement than I would have if Cook's didn't STEAL parts out of my car. This place cost me hours of time, hundreds of dollars, and inhibiting stress. I will never forget how rudely I was treated. DO NOT take your car here.

Competitive pricing and you're dealing with someone who cares about his customers and making sure…read morethey're happy. Excellent workmanship and I'll definitely be back. There's a reason he has 500 reviews and is still at a 4.9 rating.

Great experience. Professional and honest. Went above & beyond to make sure I was taken care of…read more HIghly reccomend!

GO HERE IF YOU WANT YOUR CAR FIXED PROPERLY AND TIMELY MANNER!…read more I had a ripped brake fluid hose leak and they were able to fix it the same day and even stayed longer to be able to get it done. Definitely go support this business

Thank you Joseph! You were quick and super nice! Lovely person to deal with during this hectic…read morebattery situation. Remember when you go on vacay make sure all is unplugged! I found this company through my Progressive roadside insurance auto policy. They were dispatched to me to state they would take over 120 minutes so I decided to walk up to the local pharmacy. Next thing I know they send a text to say they were en route! Wow super fast as I marched back to meet and greet Joseph. He quickly fixed the issue with my battery and off he went. Some things are just meant to be!

An Exceptional Mechanic and an Even Better Person!…read more While driving through Los Angeles on my way to San Diego, my car unexpectedly broke down, leaving me stranded far from home. Fortunately, my car was towed to ADM Advanced Diagnostics, where I had the pleasure of meeting Albert. From the moment I arrived, Albert and his team went above and beyond to help me. They made my car a priority first thing in the morning, quickly diagnosed the problem, and determined that specialized equipment would be needed to complete the repair. Rather than simply sending me on my way, Albert worked with me to get my car operating well enough that I could safely make the drive back home. But what happened next truly amazed me. When I asked what I owed him for his time, expertise, and assistance, Albert refused to accept payment, explaining that he hadn't actually fixed the problem. I was stunned! Here was a mechanic who had invested his valuable time helping a complete stranger get back on the road, yet wouldn't accept a dime because he hadn't completed the repair. And if that wasn't impressive enough, Albert actually called me later that evening just to make sure I had made it home safely! In all my years of dealing with automotive repair shops, I cannot remember the last time I experienced this level of integrity, professionalism, kindness, and genuine concern for a customer. Would I recommend Albert and ADM Advanced Diagnostics? Without question! Albert is clearly a master mechanic, but what truly sets him apart is his character. He cares about people, not just their cars, and that is something increasingly rare these days. I live several hours away, but I can tell you this: Albert and his shop are absolutely worth the drive! Thank you, Albert, and your entire team. You turned an incredibly stressful situation into an experience that restored my faith in people and reminded me what exceptional customer service really looks like. You have earned my highest recommendation!

My car wasn't starting and so I called AAA to tow my car. Originally, I planned to go to a…read moredifferent mechanic across the street from ADM, but Efrain from AAA highly recommended Albert. He was able to problem solve quickly at no charge. The fuel pump was working properly, so it was my car key that was defunct. I had to call a locksmith and while I waited Albert gave me a cold soda. So kind on this hot day! He's an honest mechanic and has been in the business for 15+ years. I'll def be back when my car needs fixing!

In the past 21/2+ years my 2011 VW diesel Jetta has had some problems with the Particulate filter…read moreand a couple other issues. The car has a lot of miles on it but for the most part it runs well. They were very helpful in fixing the problems each time. They went the "extra mile" both times. The cost was very reasonable for the work done. I'd highly recommend them to anyone needing a decent auto repair by some nice folks. Alex in particular was very good in getting things done. I appreciate them and if I ever have more problems(hoping not) no question, I'd go to them again. Try them if you need auto repairs.

I've brought my BMWs here for several years and it has always been a positive experience. They are…read moreprompt, honest in their evaluations, and have competitive pricing.

THANK YOU FERNANDO & to your team!!!!! We all have many…read moreplaces to take our cars to get repaired/serviced. Crown Auto Center is the BEST. Driving for 38 years in Los Angeles and living on the Westside getting our vehicles serviced by , I'm so happy to have found you guys. With our family cars (Porsche, Audi, Dodge, Jeep & Mercedes) all very succesfully serviced at Crown. We appreciate most the good service, responsiviness, professional work and fair prices. We have referred to a few of our friends and everyone has thanked us for the rerreral. Keep up the good work!!!!!

It's always to hard to know how good a mechanic is. But everything about this place feels good…read more They seem honest, professional and capable.

I had such a pleasant experience with Big O Tires!…read more I went in with a nail in my tire, fully expecting to walk out with at least two new tires (because let's be honest, it's rare to find a shop that will simply patch a tire or let you replace just one). To my surprise, they were completely honest and explained that the nail was bent and hadn't actually punctured the tire, so no repairs were needed. They even checked my tire pressure to make sure everything was good. They could have so easily taken advantage of the situation, especially with me being a woman, and I would have never known the difference. Instead, they chose honesty and kindness, which I appreciate more than I can say. I'm incredibly grateful, and they've definitely earned themselves a loyal customer! Thank you, Andy and the rest of the team!

Needed a new tire, turns out I needed 4 because of AWD. Previous place did not give me that…read morerecommendation, but Andy did. That advice probably saved me a lot of headache down the line. Andy was extremely helpful and knowledgeable. I'm glad he answered the phone when I called and I've actually been at this location before for another car. They take care of you here and are honest and fair with their recommendations. Ask for Andy next time you need assistance with your car.

Great shop that handled everything including dealing with my insurance company very well and…read morequickly. They are very professional, knowledgeable and genuinely nice guys who actually care about their customers and making sure you leave happy and satisfied. They did a fantastic job with my vehicle and I would highly recommend them! Thanks to Ralph, Peter and the whole crew for taking great care of me and my car and making sure everything was done properly. Top notch!

Got recommended this place by my insurance company, and wow am I blown away! I needed a new…read morecatalytic converter after mine was stolen, and Ralph and his team were honest, helpful, and so fast! They even washed my car before pick-up! I will be recommending this place to everyone I know, and if I ever need future work done----it'll be from here.