I read the bad reviews! And told them! Result- I received great service , fast and friendly And the place is clean , convenient and affordable! I just may go back! read more

I've been here multiple times, and every single time they give me a different price. The only reason I kept coming back is because this place is literally about two minutes from my house. I have an extremely busy schedule, and most of the time I simply didn't have time to drive somewhere farther away for an oil change. The convenience was the ONLY reason I continued giving them chances. I especially feel that if they see you're a woman and don't know much about cars, they try to add extra services and charges that you never asked for. My most recent experience was the worst. I repeatedly told them, "ONLY an oil change. I don't need anything else." The person at the counter had me sign the estimate before I had a chance to properly read it. Then, without explaining anything, he said he had to take care of something and walked away. After waiting 5-10 minutes, I looked carefully at the estimate I had signed and noticed they had added another $87.20 charge. I immediately asked what they were doing to my car because I had clearly said I did NOT authorize any additional services. My husband then called and questioned the price because their wall clearly showed $119.99 for the oil change, yet they were trying to charge us more. Their explanation was that their prices had changed since July 1st and they had "forgotten" to tell us. If your prices changed, then UPDATE THE PRICE DISPLAYED ON YOUR WALL. Customers should not be expected to pay a different price from what is advertised. After my husband questioned them, they suddenly offered to "give me a discount" and charged me $124.90. Long story short: STAY AWAY FROM THIS PLACE. I do not trust their pricing or their business practices anymore. At this point, I'm not even confident about the quality of the oil changes they perform. I've also noticed that my oil seems to run low unusually quickly afterward. Be very careful, read EVERYTHING before signing, and do not let them perform or charge you for anything you did not specifically authorize. read more

FYI-They no longer include vacuuming your car with an oil change. Protip-check their website to get a coupon before heading over. You can usually find $20 off oil change read more

Tried to upsell me for cabin filter replacement that I did not need, dirty filter shown was NOT from my vehicle. They did a initial inspection, showed me dirty cabin filter (white) and asked if I wanted them to replace it. I declined and after the (very quick) oil change, went home to change the cabin filter myself. Cabin filter was clean and was a different color (pink) than the dirty cabin filter they showed me. Also, my glove compartment door latch was sticking so was very difficult to get into the glove compartment to access cabin filter, and they claimed they checked it? NOT A CHANCE. So, how much trust can I have that anything was done properly if they're going to lie about a small issue? Not going back, which is a shame because it's right around the corner from house. read more

Jiffy Lube - Pink Air Cabin Filter, NOT the dirty white one they claimed was mine and needed replacement - Auto Repair Near Me - San Jose, California

Came in for an oil change and tire rotation. Tech advised me that "one of the wheel studs were seized" and if he removed it would snap off. I told him that this was the only place that touches my tires. He replied "they wear out." They only ended up doing one side but upon inspection when I got home, I found that two were seized. Lugnuts were pretty badly cross-threaded. 2 of them ended up snapping! Been here 20-25+ times with 3 different cars and this marks the third time that all three cars have had some kind of issues with lugs overtightened, under tightened, or cross-threaded. To be fair, their oil changes are pretty straightforward (albeit pricey), but if they're going to offer tire service, they need to train their staff better. read more

Jiffy Lube - Broken Wheel Stud 1 of 2. 3 out of 3 cars now has had some kind of issue with lugs overtightened, under tightened, or cross-threaded. - Auto Repair Near Me - San Jose, California

Recently (November) at the Jiffy Lube on Camden in San Jose I had an oil change and new tires put on my second car. At 2000 miles my check oil light went on. I returned to Jiffy Lube to get it "topped off" but was told it needed to be within 3 months of the service and was told I should have come in sooner?. There was no evidence of leakage or excessive oil burn. The car has 30,000 miles my only conclusion is it was not filled to capacity during the original service. Would not bend the 3 months policy. I would recommend this Jiffy Lube location and will not return. read more

Thanks to Eli (customer liason) and the team for the great oil change! Oil change was quick and team were very cordial.

Went in for an oil change because there was a light on my dashboard. A very nice young man said the light meant the tires were low and he filled my tires for free! I didn't end up needing an oil change! Love the honesty! I will definitely be back when I need my oil changed!! read more

My daughter got her oil changed and found a detached glove box and her air filter on the passenger seat. I called them up and had to pull an apology out of Diogo. These employees were completely undisturbed by the state in which they left her car. My advice? Spend your money elsewhere. read more

Jiffy Lube - Auto Repair Near Me - San Jose, California

Don't go to Camden loc. or deal with Joel. Camden location left my oil filter cap off. The Almaden location showed me it was missing. I called the manager at Camden, Joel, to see about getting it replaced. He berated me and said it was probably already missing . Well, no. The give you a long list of missing equip or problems they find. This was not on it. He raised his voice, then transferred me to Almaden, and after explaining, the manager there, Esteban (Steve), immediately ordered the part for me and called me when it came in, and installed it no charge. I am grateful for that. However, when I accidentally drove to Camden on that day, forgetting which location had the part, Joel, who I had the misfortune of speaking with again before I realized I was at the wrong one, was again very rude and short with me. He kept saying, "What's you next question?" I just said, "I don't have any questions, but thank you for your attitude." and left, and as I did, one of the employees mouthed "Sorry." to me. Joel is an ass and should not be a manager of anything. I will be calling corporate to do what I can do to make sure he no longer is. read more

Went for a differential oil change - but they did not change the oil. Not sure what they did, if anything, but differential oil certaoinly not replaced. read more

I've been going to the Camden JL for a couple decades and never had a problem. Want to thank the guys for their assist with the latest issue...Hector, Diogo, Jonathan, and John. You guys are da bomb! read more

We usually only come when the manager is in because he's amazing at his job and keeps the energy flowing right with his crew. However, I paid $150 for an oil change while Manager Joel wasn't there and thought, 'How bad could it be?' Well, my engine nearly blew. I'm completely out of oil, and it looks like they stripped my oil plug, causing the cap (or something) not to stay on properly. I should've listened to my gut--something felt off during the oil change, and I had a bad feeling when I left. Luckily, most of the oil leaked out while I was parking instead of while I was driving. read more

Before I get to the door: Jiffy Luber: Hey, bro, you got an oil filter? Me: (thinking this is like iHop asking if I brought syrup). No. Jiffy Luber: Yeah, we don't got your oil filter. You have to bring it. Me: ? I have to provide the oil filter? Next thing you know, I'll have to price gouge *myself* for mysteriously burnt-out bulbs and air filter fluid replacement. read more

I have taken my car here four times for oil service. The first few visits were kinda sketch and I began to get a bad taste in my mouth but not enough to abort business all together. Let me explain why... Supposedly (I thought I read this with the paperwork too) window washing and vacuuming are included in the oil change package. On my first two visits I did not feel that was done. I was in a hurry and not in the mood to complain so I just plugged it in my memory bank. After all, I did get the oil changed (what I came for) and anytjibg extra is a bonus. I arrived last month and complained to my technician about my concerns. I let him know I didn't feel the shop was honoring their end of the deal and that I expect the full service this go-round. I wish I remembered the gentleman's name. He assured me all points of service would be covered and also gave me a little discount for my past experiences. That's great customer service! He also let me know that every pool change comes with a complimentary top-off service between oil changes. That info was good to know since my car is older and leaks oil. I will continue to monitor the service I get from this jiffy lube and amend my star rating as I anticipate the level of service will improve. read more

Jiffy Lube - Definitely a mechanics bathroom. Not the worst I've see but not the best. - Auto Repair Near Me - San Jose, California

Took my daughter car in for coolant change, oil change, low tire light. They gave me a quote to do everything and I agreed. 5 min later they told me the can't do the coolant due to they didn't have the coolant. Then I paid for oil change and got in the car to drive away and nothing was vacuumed or windshield was not cleaned. Tire light was still on ? I then asked them about the tires and was told I needed a new tire sensor . Drove home and checked the tires myself and all the tires were at 27lbs so I aired the to 33lbs and tire light went out. Jiffy Lube signature service is just not the same. read more

I know this place gets a bad rap, but this is the one I always go to for oil changes. Joe the mgr. always helps me out and sometimes works on my car since I have an issue with the oil plug many times. Last time I was here I got to meet Salvador Juarez who was very polite and helpful since he knew I was on my lunch break. He kept me informed with time on getting the oil change done and was so nice. I always see a great crew when I'm there every 2 to 3 mons. Thanks Salvador for all your help!! read more

I just had a great experience here. It's been a long few days with unrelated issues and I had to take my car in for an oil change to boot. I'm on a rather tight budget, and a couple unexpected expenses had come up. For this reason I was looking for the best value and was hesitant to have my filters changed on top of the oil. That being said, the mechanic was very helpful and offered a fair price. The manger was also very helpful and kind as they both sensed I was having a bad day. I really appreciated their empathy and was very happy with the quick and efficient service. Would highly recommend. read more

Wasn't ask about window cleaning nor vacuum the guy who did my oil change was on the phone the whole time while doing my oil change

Easy service completed in the middle of the day on a Saturday. Drove right up and in and they were very responsive and quick. Didn't try to upsell anything as I was just looking for a quick oil change only. I overheard the worker at the counter give a $10 coupon to a customer who was a preschool teacher even though she didn't know the coupon was available. Solid move looking out for teachers. Joel was helpful and chill and from my first visit today, this seems like a solid choice for a Jiffy Lube. read more

These guys are super quick here and very friendly! I came in to check my tires and filter and I was in an out in 10 mins. Highly recommend this location as their customer service is top notch! read more

Last month I went to this location for an oil change. I got the oil change, then the next day I noticed my car was leaking oil. I took it back and after a few minutes they told me it was just residue. I explained that I didn't think it was just residue. I even showed the guy a picture and he brushed it off and reassured me that it was okay. I drove home. My car sat for 2 days and when I went outside to check and see if it was still leaking I noticed it was. It was leaking ALOT. I checked the oil level and it was almost nonexistent. I called the shop and asked to speak to a manager hoping that I could have someone come to my house and at least bring me some oil so I could make it to the shop. The manager was very nice and sent someone to my house same day! 2 guys came to my house, preformed the oil change, drove my car back to get checked by the manager, then drove it back all as no charge! So nice! Again, oil all over the ground in a day. I took my car elsewhere. A second opinion from a dealership told me that the treading on my oil pan was totally stippled due to mechanical mistake. They were confident that there is no way that the guys at jiffy lube couldn't have noticed and they probably know the second they caused the trending to strip. I am extremely disappointed in the workers for not letting me know about my oil pan being stripped. I know that oil pans can strip over time so maybe they didn't cause it but they should have let me know if they noticed it. Benefit of doubt it's a training issue on how to spot stripped treading but I got the impression thought out my conversations that they were nervous and on the defense even though I was very non confrontational. It definitely would have saved all of us a lot of time, oil, and the curb appeal of the road in front of my house for them to have told me upfront there was a major issue. read more

Fast, friendly & affordable service. Will be back! FYI, I used to have to leave my car all day at Just Tires....ugh.

Surprisingly this was my first time at a Jiffy Lube in my whole life. Came on a Tuesday at 3:00 PM and there were a handful of people in front of me. The guy showed me into the room and said there was coffee and water inside. Funny thing though, there was a keurig and no coffee pods... It took about 45 minutes for my car to be done, and a friend advised me to watch to ensure they did everything, and seeing Yelp reviews I wanted to make sure as well. My coupon was for $24.99 but using synthetic oil, I got $15 off a package of $110...so yeah, I ended up paying the same as I do with my other local place so will just continue to go there going forward. read more

Jiffy Lube - No coffee available.... - Auto Repair Near Me - San Jose, California

Positives: Quick service. Open on Sunday. Clean waiting room. Competitive service rates. Vacuumed my car and cleaned my windshield. Courteous employees. Negatives: None read more

Paid 96$ to have my engine bay doused in oil and almost started a grease fire on my way home. went back to have them clean it and it still looks the same. definitely check these guys work. They eventually refunded but now I have to go get my engine bay steam cleaned with that money. read more

I had a bad experience at Jiffy Lube. It was my first time getting an oil change there. I honestly went there out of convenience and did not know any better. I thought it would be more affordable than where I usually go but to my surprise I paid $110 for my oil change! For my car I usually pay no more than $65 at my mechanic (regardless of inflation) that was with the discount they provided me. Not only was I bewildered when receiving my invoice but the man who was behind me was also shocked at the prices he was presented by the sales associate. I did not find the staff to be welcoming or good at communicating. I was told to meet inside when I arrived. So I parked and met the guy at the register. He then told me to go grab my car and repark it and bring him the key (like why can't you do that part, like everywhere else does?). Meanwhile the dude at the register is just laughing watching me walk in and out. Then on my way to pick up the car I pay, and the guy at the register was really sketching me out because he kept trying to upsell me stuff I didn't come for. I explain to him that I've never been to a Jiffy lube before so I'm not used to their processes and he laughs again and says, "oh ya no wonder!" Then proceeds to tell me that he can't find my car keys. I'm already anxious because of the experience I've had and to top it off he tells me to walk over to my car bc it "might" have been left in there. So I walk to my car, I'm kind of annoyed and my car door is locked. So I run over to the mechanic and tell him that the guy told me you guys left my keys in the car so he panics and says "I hope not!" runs inside and finds my keys. At that point I just grabbed my keys and stormed off. NEVER going back. read more

Jiffy Lube just here ripping people off. I have my own oil and oil filter and they charged me $96. What a joke. They said because Audi's are harder to work on. Yep the four screws you have to remove to get to the oil drain plug is so much more work. $40 more worth of work. $10 per screw... next time it will be $10 every turn of the screw driver. read more

All the young guys here are great and respectful. Second visit to change a light and they did it quick and easy for me. Affordable as well. I Can guarantee if you take your car elsewhere you'll pay more and wait longer. read more

I used to take my car to Jiffy Lube. With a coupon the price was pretty good. The one thing I didn't like was they were always trying to sell me something. They once showed me an air filter that clearly wasn't mine and told me that mine was dirty. I check my own air filter and I thought this was kind of shady. I never had a problem with my oil change or with them excepting my coupon. A few times they would forget to go through their multipoint Inspection and not fill all of the fluids. I have since started getting my oil changed when I had my car in the shop for another reason. I feel like the quality is better. And usually the price is about the same. read more

I traveled up to San Jose from LA to buy a Cadillac Hearse from a mortuary. There was a leak on the oil pan gasket. I called Jiffy lube and spoke with Joe. He said that there were a few different factors at play on whether or not they'd be able to get fixed same day for me to drive home. He was honest and gave me info for another shop near by that specializes in Cadillacs. I really appreciate that Joe was considerate enough of my time and desire to hurry up and get back on the road home to LA. read more

"Just leave you're car here. I'll drive it into the open bay for you." 45 mins later I'm out the door with my car in the same place I left it. Oil Change FAIL. read more

Jiffy Lube - No Scooby Snacks Here! - Auto Repair Near Me - San Jose, California

Everyone I've dealt with here is friendly and goes the extra mile. They're accommodating and helpful. Thanks to Eduardo for making my oil change experience positive and everyone else for getting me in and out quickly! read more

Terrific service at fair prices. Ran an engine diagnostic for me (my check engine light was on), and the recommended a repair shop (Zip In Auto) that is fantastic. read more

Beware of this establishment I was just there on January 28, 2023 for a routine oil change. The tech Alexis and Jose Luis were the people who worked on my car. with Joel c ( management ) Confirming that the work was done after being billed over $500. Come to find out today. My car was never filled up with oil. Do not use this establishment run. How do I not noticed it I would not have a car today. read more

Had my Company work van in for service which was basically a 30 K service including a tire rotation oil change air filter and the other necessities to have to do with a 30 K service noticed my floorboard steps were moving up in the vehicle thinking it may have been due to me catching them on my boot after a little investigation they tried to lift my vehicle up and bent up the floorboards and did not tell me about it I do not recommend this place for anything other than oil change and that is even in question if I could leave less than one star I would read more

Jiffy Lube - You can see how the plastic is raised up off the floor and popped out the door for my Jack - Auto Repair Near Me - San Jose, California

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I came in at 8am on the dot and was greeted instantly by welcoming friendly staff. I was a little worried coming in with during a pandemic,but I was felt so comfortable when they said I could either wait in my car or the waiting room. I also love that they only allow 3 people in the waiting area at a time. Joel and his staff were amazing and quick I was back home by 830. If you are looking for a quick but Thorough oil change. This is the place to go! Thanks Joel and and the team! read more

Great fast service, nice customer service too! Was in and out in 10-15 mins, didn't know about vacuuming Service so that was a nice touch. Guy even applied a coupon before I mentioned and gave me honest advice about age of car and when I should return. Checked my wipers (though I already had some in car waiting to be installed) and checked air filter which was dirty. read more

Needed a oil change due to me commuting. Came here and it was good timing customer service was good and they didn't have a filter in stock and they went above and beyond to get one at a different location so I was very grateful. read more

Jiffy Lube - My car at jiffy waiting now for the filter - Auto Repair Near Me - San Jose, California

Stopped in yesterday to have them check what I thought was an oil leak. Super friendly group of young men who were courteous and thorough. I sat in the waiting room and in no time at all, they came back to tell me that the oil was fine but that I had a radiator leak. They filled up the radiator and the reserve and told me to take it to my mechanic. They did not charge me for their time! Later, I noticed they vacuumed my car...so nice! This will now be my oil changing place of choice. Excellent service. Thank you! read more