Cymantha and Angel did a great job both being honest and getting the job done fast and professional. My truck ran smoother afterwards. I've been here before and had good service so I came back and was not disappointed. They honored the website coupons as well. read more

Just FYI y'all, they posted that I could reach out and they'd like to discuss further. I reached out on 2/12 with no response. So, they are showing that they are trying to CYA on Yelp. Again, beware, if you want to waste time and money, they'll just scam you out of inspection money. I took my car down the street and they passed me with zero issues. read more

Jiffy Lube - Oil Change Stations Near Me - Pearland, Texas

This location is small, but efficient. They only have two bays so if you need major work done, it may be better to schedule an appointment. I like to take my car here when I need a small task done. I brought my car here a few weeks ago on a Saturday morning to get my headlight replaced. I was happy to see they weren't very busy. The employee came over to greet me and explained that they were short staffed, and that it would be a few minutes before he could get to me. I probably waited no more than 10 minutes and once he replaced the light, it took less than a minute. He was very efficient and was able to pull up my account using my license plate. The employee was cool under pressure. I only saw two employees while I was there, but when I left, a few more employees had finally arrived. I've consistently had great service the few times that I've been here. The staff is always friendly and they do a great job of completing the work in a timely manner. read more

I got my vehicle inspection done here. The people were very nice and polite. I was in and out in no time at all.

becarfull with this guys my wife took her car for a oil change and they uses the wrong oil filter and the car star leaking bad

Good oil change but the guy asked me if i wanted my tires changed thinking it was going to be like free cause he didn't say a price and discount tires does it for free tell me why they charged me. when i told the guy he took off maybe 5 dollars for the inconvenience it was supposed to be 30 read more

As a visitor in Houston, on my way to the hospital to be with my husband, a parking curb pulled the front camera panel out from under my front bumper. It was dragging on the ground. I needed a quick fix so I could continue to the hospital. Jiffy Lube had come to my rescue previously in my hometown, so I looked for them once again. They were so wonderful! They pulled me close in behind another car already in the bay and were able to zip-tie the drooping panel from below and get me out again within minutes. And it was done free of charge. Who says chivalry is dead?! Thank you, Jiffy Lube, for service above and beyond the call of duty. read more

First time here and service was great. Georgie was very helpful. Will definitely come back read more

Jiffy Lube - Jiffy lube. oil change! - Oil Change Stations Near Me - Pearland, Texas

For car inspection they were quick, and helpful! Thank you for your help! As I was the only one there early in the morning all 3 gentlemen helped each other to do the checklist and inspect the car. read more

Husband prefers to take his vehicle for a quick oil change here. Idk what it is about this Jiffy Lube location, but the customer service here on telephone is like 100000% better than the location on Cullen/518. We never have to wait long for an oil change either. read more

My first time at jiffy lube, I went in thinking I was getting quality work for an oil change. 2 months later I tried to check my oil level and realized that they broke my dip stick handle leaving the rest of the dip stick piece in the hose and chose not to inform me! And now I can't even check my oil levels and they REFUSE to answer my calls! With that said I highly do NOT recommend this place. Very unprofessional. read more

Jiffy Lube - Oil Change Stations Near Me - Pearland, Texas

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I absolutely LOVE this Jiffy Lube. I've been to it many times, and there is no where else I will take my vehicles. Every single time I have come here, the employees have shown A+++ customer service. They hold doors open for you, tell you where the restroom is, show you the free wi-fi code, and tell you to make yourself at home. Best of all they open at 7:30 AM. read more

Jiffy Lube - Front of Building - Oil Change Stations Near Me - Pearland, Texas

Their customer service is up there with Disney and Chick Fil A! They ALWAYS go above and beyond, no complaint or even request necessary! Today, I went for a oil change and forgot I needed an inspection as well until I was pulling out of the parking lot. I turned around and went back telling them I completely forgot that I also needed an inspection. They apologized that they did not catch it and then made up for the inconvenience. They open doors for their customers, vacuum your car and make you feel appreciated for choosing them every time! They have my business for life and should have yours too! They are doing a wonderful job! read more

I tried to get my vehicle inspection today 11-6-2020 at this location: 2118 N Main St, Pearland, TX 77581(Be aware this place is racist). Before I can get out the car a young man claiming to be in charge spoke loudly yelling with an attitude stating I might not get approval from Wheels inc because its two months early from inspection expiration. He turned me down claiming Wheels would not approve the cost. Wheels has given me authorization emails daily since last week. The young guy in charge yelled at me repeatedly saying this shop is not allowed to do that inspection. I got on the phone with wheels inc and immediately they gave me approval to do the inspection but the guy in charge refused to accept the approval. He threatened to call the police on me because I wanted an inspection and also he said "Just because I have a company car doesn't mean I can come hear and get my inspection". Im embarrassed and completely feel so low after that experience. I was the first in line and was refused. I have been using Jiffy lube for all my company cars and personal cars for over 15 years and this is the first time I have been rejected service for unknown reasons. All the staff members stood there and watched this guy yell at me I am so done with Jiffy Lube forever. read more

Fast, honest and reliable. I've only gone to Jiffy Lube a handful of times in my life (various locations), but they've always been pretty good with how they treat their customers. read more

Jiffy Lube - Oil Change Stations Near Me - Pearland, Texas

Absolutely love the service at this location. They're so friendly, and there's never a long wait. If I am told there is a wait, I will wait, and it's never long at all. I pass three other locations just to come here!! Angel is the best!! read more

I came to the Jiffy lube on Broadway and Cullen for vehicle inspection and there's ten guys working there but only one can do an inspection?? So I wait until she takes her 30 minute lunch even though she waited 15 minutes before she left for lunch. read more

Taken my truck here twice for oil changes. Both times they have tried to upsell a lot of unnecessary items always totally more than $175 for a simple oil change. Also the "signature service" oil change specifies all tires and fluids checked and top them off...my tire is low pressure two days later. I also heard them tell three people, myself included, that the coolant was low and for 4.99 they could top it off. Doesn't seem viable, seems more like extra cash in their pockets for not doing dick They also asked if, for $19.99, I'd like the "corrosion" cleaned off the battery I had bought from Autozone 12 hours earlier?! read more

I've used this location for 2 years to get my oil changed. I'm not sure why the employee turn-over is so high (I've never seen the same employees twice) but every time I visit, they are very nice & professional. I've never been pressured into extra services that my vehicle doesn't need. When presenting groupons and/or coupons, I've never had a problem. read more

Wonderful customer service!!!!! Very informative and had answers for all my questions. Even vacuumed the inside of my car!

Came on a Sunday morning, I like that they are open on a Sunday. They took care of us fast. They also have a nice small waiting area. They have coffee and water for the customers while waiting. Big plus! read more

First impressions, the place is very well organized, no clutter, which is a great sign. Sandy greeted me right when I pulled up, and let me know where I could park the car, and then started taking a quick look at my car. Initially I came in only for an oil change, but they noticed that I needed an inspection coming up soon and let me know they offered it. They also did checks on my car and let me know of a need of a new engine filter as well as explaining what an engine filter does, why it needed to be replaced as well. Of course, like an mechanic they try to sell the service, but Joey, the one who I was talking to was very nice in explaining what it does without prompting. They did let me know about some other issues, i.e. wiper blades, coolant, etc, and explained what they were used as well. But I declined since I had my own blades that I hadn't gotten around to installing. The oil change took about 15 or so minutes, and went by very quickly. The waiting room does also have water and coffee for you coffee drinkers out there. I appreciate the friendliness, from Sandy and Joey, as well as the transparency for the services. They clearly explained what parts needed checking up/replacing instead of just pushing services. The crew here is quick, courteous and professional. I wouldn't hesitate to swing by for an oil change again, and I'll probably drop by again to get my car inspection with these guys. Worth driving the extra time over! read more

I decided to come to this location because it was not far from where I work and the reviews seemed genuine. No long wait, so they drove my vehicle right in. Older gentleman was kind in viewing my coupon as I asked him if it would be honored. He said he didn't see why not, it's a jiffy lube coupon. I get out of my vehicle, approach the door to the entrance of the building, as he's holding the door, and made my way to the waiting area. I was told they'd be in to tell me information about my vehicle. One question to up-sell the vents in my vehicle being changed. I declined. Next, I was asked what type of oil for my vehicle. I know my vehicle takes synthetic oil. My response was to use whatever oil that has been used previously from my jiffy lube visits. No response or update on what was being put into my vehicle. A younger male that "cleaned my windows" enters the building and calls me by my last name. He tells me the price. I ask why is it so expensive, he says "I don't know". I simply stated that I have never paid that amount previously when I came to jiffy lube. He asks when was my last visit. I clearly don't recall the date, but I'm thinking it would be in their database. He then says "well the prices did go up a couple of months ago". My response was "it would've been nice to know prior to servicing my vehicle". He then says, "well now you know". Very unprofessional. At this point I'm feeling I've been taken advantage of. The older gentleman comes in saying to go online to jiffy lube's website and pull up a coupon for synthetic oil. Didn't see the coupon for synthetic oil. The younger male puts the code in. Brings my total from $101 to $88. The cheaper amount is around the price I would've normally paid with a coupon. I pay for the service, he places the paper on top of his hand, I say thank you, and head for the door. He's saying to my back, take care ma'am. The gentleman prior to me that paid for his service had the door held open for him and walked to his vehicle, was also told where his keys were. My car door was left open and keys visible to where I could see them. Hmm, I'm a paying customer as well, why wasn't the same common courtesy shown to me?! I'll let you think about it. I'm still feeling uneasy about this visit. Needless to say I won't be returning to this location. One star for not having to wait, one star for the 2 of 3 people that worked on my vehicle. From the previously posted reviews, I guess I went in on a bad day, as I didn't have the same "wonderful experience" that led me here in the first place. read more

Why would anyone pay $60 for an oil change on a Toyota Corolla? Baffles me. Will try and up-sell you on headlight fluid if they can. Don't ever bother getting an oil change here. read more

I used to bring my vehicle here for oil changes until they tried to commit fraud with a vehicle inspection. I was told my vehicle would fail inspection due to the window tint being too dark on my rear windows, but they would "overlook" it and pass the vehicle if I paid almost double the inspection cost. My window tint is completely legal, and I even double checked the TX DPS website and spoke with a DPS officer to be sure that no new changes had been made to window tint regulations. read more

I purchase a Groupon to get my oil change. The Groupon was for $47 value and I paid $28 for. I had sent my husband out to get my oil change. He came home with a receipt for $68.99 but only $14 was discounted on the invoice. Never going this back and I am so highly dissatisfied. read more

Watch out for these guys, they try to over sell everything! I had to haggle with the tech because he wanted to sell me synthetic oil and I knew my vehicle takes conventional. I literally had to google the type of oil and then he said he found it in the computer. Then for the inspection they said my gas cap failed and I had to buy a new one! A bunch of thieves! read more

Awesome service. Was in there for only 10-15 minutes. Angel the store front manager was incredible and Joey was super helpful- showing me how to check my oil and going over everything else they did. Will definitely make the trip to pearland to get this done again. read more

I love this Jiffy Lube it's awesome the staff is very friendly. I do find it quite funny how a bunch of customers complain about prices when I'm a customer to and if you can't afford it then don't drive a vehicle.. Up selling? How is it up selling when you see your air filter is dirty in your wiper blades are torn and you got lights out on the vehicle so it's really not up selling it's just letting you know what's wrong.. Hands-down to this Jiffy Lube I love them and God bless them because I got to put out with mean people read more

Best service I've ever had for an oil change. The place is clean and they have complimentary water and coffee. They are very kind and straight forward with what is wrong with your car. The prices are reasonable and they have coupons. I highly recommend this place. I will be coming back again. read more

I've been to this Jiffy Lube a few times and they always do a good job. They usually take about 30min for an oil change depending on other customers. They will try to sell you other stuff so just be ready for that. read more

I came here and I am very happy with the service... Buck and his crew were kind and funny. I will be back

I went for an inspection and I failed because engine light on I have to change oxygen sensor and the knock sensor I did then the second oxygen sensor failed and I changed this one too.. SO I changed the parts and then I came back and failed again and they told me to drive 100 miles that is nowhere on paper to drive 100 miles then after my 100 miles I failed again so they told me to drive 50 more miles. So I am going to drive 50 miles more for nothing and who is going to pay for this mileages because all has to be done in 15 days and I had to wait to get the parts to change them. SO now I have 3 day left and hoping that I dont have to drive 300 miles. read more

They lost a star because oil changes are way overpriced. However, they don't waste time and get customers in and out. The front desk staff is very friendly, helpful and knowledgeable.They also offer coupons, so the conventional oil change was average price after using it, although I prefer to use synthetic. People who complain about them overselling; have you ever been to a restaurant when they offer specials, or MCDONALDS for that matter, when they offer to upsize you? Yes they offered me more expensive options, but after declining, they did not push me nor tell me stomething was wrong with my car when it wasn't. Pretty organized crew here. Would use their service again. read more

I have been here several times and always get great, honest service. I especially appreciate Angel's customer service. Changed oil and filter, aired up tires and replaced an indicator light in 15 minutes. Oh, and they vacuumed my car. read more

ALWAYS receive the best service when I come to this location. So friendly and super helpful - It's the only place I take all my cars for oil change. read more

We love this location. We have never had any problems with them and they are always extra friendly. They are super fast and very thorough.

Scott and Matthew are great! I've visited here for oil changes and an inspection. They are always quick and super friendly!! They topped off my oil for free when I came in at just over 1,000 until my next one (the sticker printed at 3,000 instead of 5,000 miles til my next change). There is hardly ever a wait. I have come in the morning, early afternoon, and late afternoon. I will definitely come here while I live in Pearland! read more

This is a smaller shop but has the fastest, service and great, knowledgeable technicians. The space is super clean...even the restroom! My tech, Joey, really knew my car and what it needed. He even gathered trash for me, at my request---something I know isn't part of the service, typically. I'll come here every time I need my oil changed. read more

How can I give a ZERO star review to this location? I've been coming here for a few years and never thought to put them to a test, who knows how long they've been doings this to me and others. I specifically asked the person in charged if they change out the oil filter when then do an oil change and he said "yes". Well they did not change my oil filter and they didn't compleately change the oil either. They didn't say anything about my air filter, too. How do I know this? you ask. Well Before taking my truck there, I marked the oil filter and looked at my air filter( needed replacing). After they were finished I looked and needless to say the oil filter was the same one, the oil was black when I checked the level and they did not even bother to inspect my air filter. And they still tried to deny it. That is no way to run a business. Not going back there again. The rest of you...Think twice before trusting them. read more