I don't usually leave negative reviews, but I feel it's important to share my experience with…read moreCulp's Automotive. I brought my car in because the check engine light was on. They kept my car for about a week, and during that time I had to spend a significant amount of money on Ubers and Lyfts because I had no vehicle. I was repeatedly told they were waiting on a part that hadn't arrived. Eventually, they called to say my car was finished. I paid approximately $2,000 and was waiting for them to bring my car around. After about 20 minutes, they came back and told me they actually needed to order another part but I could drive my car for now. The check engine light was still on. It took about another week for that part to arrive. Then I was told it would cost around another $2,000. At that point, I tried to work out some kind of solution or discount with them because of everything that happened. As of the time I'm writing this review, I have not received a response despite attempts to follow up. What disappointed me most was the communication throughout the process. Being told my car was finished, paying for the repair, and then finding out more repair parts were needed. Combined with the delays, additional transportation costs, and the lack of follow-up afterward, this was not the level of service I expected. This review reflects my personal experience. I hope the shop is able to improve its communication and customer service going forward.

I have been taking my vehicles to them since they open their doors in the mid 90s. I have always…read moregot great results. They are very professional. They are always genuinely concerned for the well-being of the customers. They take pride in what they do and it shows in the work that they provide for their customers and their vehicles. I would recommend them to anybody 100%. They are good Christian people. I Love them. I consider them

Best car wash in Monroe! The people are super sweet and provide excellent service. They do an…read moreamazing job on regular washes and their details are even better. Definitely recommend this place!

They started off well, but the service has gone down over the years. Everything from botched…read moreinspection stickers to failing to put all the car parts back in place (which ultimately caused me to get a new car).

Knowledge about cars and electronics need a refresher course for future car maintenanceread more

Awesome work, first time my Truck has worked right in over 10 years. Trust me, you get what you pay…read morefor. Lisa Hendry

Fast, friendly, family owned and operated. I was in and out in no time! They are very…read moreknowledgeable and very helpful. I highly recommend this place to everyone!

From the owner: Power Lube of Monroe provides auto oil changes, full-service, and auto inspection services to the…read moreMonroe, LA area.

Passenger side mirror got broke off during wash. They duck taped it up matching the silver color…read moreof the car.and didn't tell me. Only when I got home did I I notice the rig job. On return the mgr claimed the car came through the wash like that....all taped up.....really?

Don't go here. They broke my side mirror and wouldn't take responsibility for it. This wasn't my…read morefirst time there but it will be my last.

Another fantastic visit. Got my Gurllll right in fresh oil ( did mommas last weekend) the service…read moreis fantastic. Even got new wiper blades. Highly recommend. We will be back

Love the car wash pass with unlimited washes!! This place is well kept. Friendly people, great…read moreprice,

I went for ac repair and was assured that they have certified ac technician at this facility. I…read morewas told one price of over $1600 then I was to told that the price would increase to over $2100. I was told that they were finishing up my vehicle and i could come and pick it up. Once I got there the repairs were not made and that it would be an additional $2600 for a total of $4700. After the increase in charges and the repairs were never made. I was told that they and I quote ( we are going to wash our hands of this vehicle and come get it) I would definitely be extremely cautious doing business with this company. CONSUMER BEWARE!

My 2012 Toyota Camry's hood wasn't latching completely so the hood would be a little open while I…read morewas driving. When I came to the store, the front desk employee told me that I could set up an appointment for 10am two days later. I decided it was fine and since i didnt need the car I dropped the car off that day just in case if some time opened up for them. I dropped the car off at 8am and I drive by the shop going down Louisville at around 12pm and I see my car in the parking lot fixed with the hood completely closed! Also the price was extremely cheaper than what I had thought so I am very grateful for this experience!

AVOID. I got an oil change from there and they replaced 2 of the 8 screws on my skid plate. I go…read moredriving down the road, and of course, the skid plate drags along the road. I go back to the place and their solution.....zip tie the skid plate back in. They made no effort to fix it. No effort to refund me. Nothing. Hundreds of oil changes in my life, and never had an experience this bad.

From the owner: Take 5 is your go-to for fast and simple oil changes in Monroe- we get you back on the road fast so…read moreyou can spend more time on things you want to do. Our friendly technicians are here for you every step of the way, from helping you select the right oil, to performing windshield wiper replacements, air filter changes, coolant exchanges, and more, all while you stay in your car. Plus, we've got you covered with FREE tire pressure checks and fluid top-offs. Visit us today for a 10-minute stay in your car oil change. Remember, at Take 5, we're faster than you think.

Tracy and his staff are so great to work with. My mom had issues with the AC and had gotten a…read morequote from a dealership that not only included a large price tag but also involved a long period of time that the car would be in the shop. We went to Northside Automotive, and they gave us a much better price and had the work completed much faster than we had been quoted at the dealership. It is so nice to work with a local business who still takes care of their customers. I recommend Tracy's Northside Automotive.

Excellent mechanic and quality people. Provide good communication and options for your repairsread more

My best friend got stuck in town. She was panicking and crying. After a google serach I found…read moreZiggy. Wonderful person. Fixed her car and got her back on the road. 10/10 would use again and recomend Thank you Ziggy

From the owner: We are a family owned and operated business…read more The name of our business is in Memory of Joshua Graves. He was 19 years old when he passed and a very much loved and missed son, brother and uncle.