I had several things done to my 2015 Murano. It was willed to me by a friend and so I wanted to get it up and running properly. Muhammad, attended me and talked me through everything. I services - oil change, brakes, etc., I requested were super specific as I am going to be doing some driving in the next few months and want to make sure my travels are uninterrupted. The cost was high. I expected it to be. I had a lot done. So far so good. read more

You can get your oil changed here. Don't expect much beyond that. I just moved to the area and wanted to stick with Jiffy Lube since I've used them in the Valley for 12 years and I assumed my vehicle history would be viewable in my profile, keeping one thing simple during the chaos of a move. I was very happy to see this location was a little slower than the one I previously went to as I was able to just pull up and not be in a que of vehicles. The check in and overall oil change was efficient and smooth. The person I spoke to was fine; not overly personable or friendly but did his job. What brings my overall experience down was that as I left the person handing the vehicle over asked if I paid; which is a totally valid question but something I've never been asked at any oil change shop since most times you're leaving the waiting room where you pay. I kindly said yes and hold the receipt up that was in my hand. He maybe didn't hear or see me hold the receipt up and asks me again if I paid and i say yes again. He doesn't acknowledge my response but instead starts to walk away but watches me suspiciously as I enter my car. That final interaction of feeling like I was being accused of not paying for the services is what makes my experience not the best. read more

This location is on my way to work and open earlier than others. It is convenient, they are quick and professional. Perfect for a busy life in Hollywood. read more

Jesse at your store in Huntington Beach refused to give the military discount honored by Jiffy Lube. He said he couldn't honor it because he already concluded the transaction even though I asked for it immediately after (within a minute). He was very rude and disrespectful throughout the process. It's unfortunate Jiffy Lune hires individuals with no diplomacy or people skills. read more

Quick and easy! Visited the neighborhood Santa Monica branch. Given advice on services needed in the future without pressure. Charming service. read more

These guys are amazing. Been using this place 16 YEARS AND COUNTING! Never pay dealership prices again. These guys always take good care of us. My Veloster needed that new battery bad. Saved us from getting stuck somewhere strange lol like when it began that clickity click noise yesterday while out of town a ways. Oil change was fast as blazes. Good job, as usual. Thanks, Dave! Adam Sandy read more

Been coming year for the last few years, and this review is long over due , everyone here is a complete professional, the 3 guys in glasses never made me feel scammed or up sell me on services I know I don't need , yes some days get busy so it's not always 15-30 minute , Rule of thumb if you see 2 cars In front of you , you'll be there a while might as well go across the street to chipotle or pinks , don't get mad they have other cars to service Last thing I didn't have my receipt for a battery that was failing me but they looked me up on the system and replaced it immediately 10/10 service read more

Very quick and efficient Jiffy lube location. Muhammad got my car done in 15 minutes. I had the full synthetic oil change and it was very well priced. Plus he gave me 20 off! Very clean location also a comfortable lobby with TV. Recommend. read more

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Thank you, Damian for the help and the quick oil top off assistance. Last time a nice lady helped me. There were other guys chatting with each other, but she was the one that was the quickest to help me. read more

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Thanks so much to Damian and Tyrone for your quick and efficient help today. I had an emergency and Damian was able to help me ASAP. Excellent service always at this location! Thank you!! read more

The elderly man with white hair and beard " greeted" me with a what!? I asked how much it was. He said 120$. I said to myself " huh I thought it was cheaper over on Adams/fairfax" he yelled WELL I THOUGHT EGGS WERE CHEAPER WHAT DO YOU wANT ME TO DO ABOUT IT?" Stopped me in my tracks. He was trying to sel me the high end synthetic. I just wanted the cheap stuff as eggs really aren't cheaper and I need to save a dollar. . So rude and nasty. Went down melrose to Valvoline and not only got it at 65$ they gave me a discount and were very nice about it all. Maybe the jiffy lube guy needs to retire. Maybe he neeeds a good bowel movement. Idk. Whatever it is it's not my problem that's a him Issue and i will never be back. read more

the guy put coolant in the wrong part of my car and then told me i needed an oil change!!!! and then said they don't do oil changes on my kind of a car!!! what a sick joke read more

Made me wait 20 minutes without even acknowledging I was there. Finally a guy came and told me there was an hour and a half wait. (With only one care in front of me getting an oil change. "Understaffed" he said. I went to Valvoline instead, got great quick service there. This "Jip me Lube" was a shit show. read more

I highly recommend the La Brea location in Hollywood. David, and Gelen took my car right away and fixed my brake pads and changed the sensors so quickly that it was such a relief. The cost was reasonable and the coffee wasn't that bad either! read more

I visited this location without an appointment and I had ZERO wait time. David was the attending mechanic who quickly diagnosed and fixed the problem with the passenger side headlight on my car. He was personable, knowledgeable and very efficient. The cost was very reasonable. Going to the dealership would have been far more costly, with a longer wait time. David was honest and please ask for him if you visit this location. read more

The blatant lying to customers faces bothered me the most. My car was in an underground garage for a few weeks during the fires we had this year and when I finally took my car out to get an oil change, they insisted the filters had so much ash residue. There was hardly any smoke where I live and I didn't appreciate using a natural disaster to try and scare me into buying new filters. I went home and bought my own to change them myself, and noticed that the filters were so clean and practically new still! read more

Tyrone was incredibly kind and hard working. Appreciate him and the rest of the team!

Johnny at the jiffy lube on sunset is the best. Very helpful very respectful and has very good customer service skills made us feel welcomed and we didn't have to wait. Love this place and thoer service read more

Very rude. Today I'm in need of an oil change and stopped by to ask if they have any availability. The 2 guys who work there were very rude to me while I was walking to them to ask about the oil change service. So disappointed. read more

Alberto & team took great care of us yesterday when we needed a battery fast because we were going to be late for work. Kind, caring, knowledgeable and prompt, great customer service. Thank you, Jiffy Lube! read more

Congrats Lube. You've figured out how to lube your clients so they don't feel your scam. Give'm coupons that don't work. Nice play. Your corporate presence is GREED. Your employee's are all afraid to look you us in the eye and your manager is an escape artist. No matter what, you tell us 15 minutes and then walk around like the guys under the car are rebuilding a rocket. 30 minutes later it's still 15 min. Your air filter up-sales at over 100% STINKS of greed and is ONLY the tip of your melting iceburg. It's remarkable how difficult it is to find a business that isn't trying to screw you... with or without lube. DONE and DONE with you. Good riddance. read more

I am a daughter of a mechanic and a sister of a mechanic family-owned business these guys know what they're doing they get the job done. And all honesty I can go to any City and this company hires professionals and they have excellent customer service. read more

Jiffy Lube - This is a view of them at work during the awesome work that they do efficiently. - Auto Repair Near Me - Los Angeles, California

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Excellent service, but long waits! After getting price quotes from a couple dealerships and another oil change shop down the street, Jiffy Lube had the best price for brake fluid service. I made an appointment for 1pm during a weekday thinking it wouldn't be busy. Boy, I was wrong! Upon arrival there was a line of cars to the back alley. After waiting for 20 minutes past my appointment time, I hopped out of my car to get a mechanic's attention. I ended up dropping off my car and picked it up later that day (~5pm). They had asked me to leave my keys on the dash, but there was no way I was doing that on such a busy intersection. (There have been a lot of car thefts and break-ins in Hollywood.) Instead, I left my keys in the front office, which made me feel more comfortable. When I picked up my car, the mechanic was really nice and informative. Before dropping off my car, I also asked for a brake pad inspection because I used to live in a hilly neighborhood and recently did a hard break. The mechanic said my breaks were a little worn but overall in very good condition, but if I insisted on getting them changed he could get them done the next day. Overall, great service but it's best for those with time and patience. It's a popular oil change shop for a reason! read more

I came in for an oil change with no appointment. They took me in and did a very fast and efficient job. Very friendly service who answered additional questions I had about my car. read more

So quick and easy to get my car serviced here. I had an oil change and had a coupon, the price was unbeatable. So much better than trying to go to my dealer. Will definitely come back here ! read more

Always quick and friendly service. Even when it is slightly busy these guys get the job done quick.

Knowledgeable staff, quick process, and safe measures. Early morning time slots work very well to getting an in and out experience for an oil change. Also pro tip, check Groupon for deals! Ended up saving $$$ by purchasing from there. Will be coming back, next time. read more

Jiffy Lube - Auto Repair Near Me - Los Angeles, California

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I went with a Groupon for a full synth oil change @$70. That all went very well. The person who explained everything and took my payment was really nice and helpful. 5 stars. Now, I'm not saying this was intentional, this was caused by most likely a need for more training...The mechanic was saying that my brakes in back were in the red and to change them now, and that my brakes in front were in the yellow and needed to be changed very soon. I don't drive a lot and had them done less than 6 months ago. I took my car today to a different location that's certified by the state to do inspections. Using the same measurement tool, they said there's no reason for me to change either set now and that I should back in 2k miles. read more

David helped me out yesterday and he was very thorough and informative on my visit. I've come many times to this location but his customer service and efficiency was amazing. Thank you read more

Omg I hate this place. Ugh. For starters they took forever to put oil in my car. They keep saying 15 minutes so I waited with my friend! We were gonna eat lunch but waited caused they said they almost done, they kept doing this when I realized it's been almost an hour I asked again how long is gonna take? They said 5 minutes sorry we just gonna top off the oil ... So what the hell where they doing for an hour??? Those 5 minutes turned into 30 minutes again, when I looked what he was doing he was barely starting changing the filter of my car 30 minutes later putting oil in my car wow I got out of there 2 hours later!!! I'm just so mad right now because I told them to make sure everything is fine with my car!!! They said everything is fine but maybe I should get a new battery soon. Anyways the plastic cover under my car blew off in the highway!!! They didn't mention anything!!! Why??? I clearly told them make sure everything is fine with my car !!! I could've caused an accident driving!!! Incompetent idi*s read more

Jiffy lube couldn't service my import vehicle, but I had to post a review for Michael! This was the 2nd place that couldn't service my car, and I was distressed! Michael suggested an import specialist just up the street and even doubled e checked the name/ location. Kindness is always 5 stars!!! read more

I've had one of the worst experience here, not on the customer service level but a false advertisement level. Groupon has a deal with them where if they bring business they charge a certain amount and they get a percentage. Everyone wins here but the customer I had a coupon that said 74.99 and I just had to pay 54. 99 and additional 36 something and I explain to the gentleman, and he did not seem to care just stating facts. It kind of makes me not wanna ever go again read more

Coolest people and best customer service I ever experienced getting an oil change in all my years. Be going back here from now on

Manager Galen is the tops! After a minor problem with my vintage Toyota pickup, I came back the next day and he fixed that and did a co7ple of things extra at no charge! Plus, he recommended two mechanics locally that he trusts to keep my 84 Extra-cab deluxe 5 speed EFI 478,000 mile truck running to a million miles! Thanks, Galen! read more

I first came to the Jiffy Lube location around seven months ago with my car and the team here was so nice courteous and very quick and did an awesome job. When i was cashing out, a young man, also pointed out some other things that my car might need in the future, which I thought was very nice and ended up saving me money by fixing those problems before they escalated. He was very nice and friendly and very professional, Thanks to all the staff at this location! I highly recommend this Jiffy Lube if you're in the area, plus there so many places to eat while you wait!!! There is a Pinks Hot Dog across the street. read more

Very quick and got my car in last minute. Kept my car clean, and I appreciated the sticker for my next change

Still getting a good review based on service. But they don't open until 8 on Sunday, contrary to the 7am shown on Yelp.

Racers. The guy served who was behind me. Supposedly I came earlier than guy. They let me wait and served the other guy.

Alberto was the best! This Jiffy is the best one yet! Great customer service and quick auto service! This will be my go to place!! read more

I had to wait for a long time for them just to check my wipers blade. They just walk around, the bold guy knew I was waiting and went to smoke and talk to another go guy sitting at the table on outside. This guys need to educate themselves and learn a little bit more about customer service and show urgency to get things done! Worst place ever. For sure I'm not coming back to this place! read more

Jiffy Lube - Worst place ever, as you can see people here don't know about customer service at all. - Auto Repair Near Me - Los Angeles, California