1. Jiffy Lube

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Johnston, RI

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Jiffy Lube

3.4 (14 reviews)
Closed • 8:00 am - 6:00 pm

Services - Jiffy Lube

Oil changes

Routine automotive maintenance

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10 years ago

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9 months ago

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7 years ago

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5 years ago

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6 years ago

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12 years ago

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10 years ago

Great service on a Sunday- full synthetic oil and brake fluid replacement. Thank you!

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10 years ago

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10 years ago

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9 years ago

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8 years ago

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8 years ago

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9 years ago

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Midas

Midas

(27 reviews)

To Whom It May Concern,…read more I am formally filing a complaint regarding my treatment by the Midas location on Reservoir Avenue in Cranston. I have been a loyal customer for approximately four years. On the day in question, Nick instructed me to drop my vehicle off at 8:00 a.m. for service. I did exactly that. After receiving no communication for hours, I called around 11:00 a.m. and was informed that my vehicle would not be serviced. The fact that no one contacted me and simply left my vehicle sitting there for hours is completely unacceptable. My time was wasted, and no service was provided despite my willingness to pay for the work. I also find it deeply concerning that personal feelings appeared to play a role in this decision. Business decisions should be based on professionalism, not personal disagreements. I specifically want to address Nuno Aguiar. I purchased a vehicle through him and have spent thousands of dollars repairing and maintaining it since buying the burden of a "car". That experience has been a significant financial burden, and I cannot ignore the role it has played in my loss of confidence in this business. I also want to address Rob, who hung up on me during our conversation. Regardless of any disagreement, hanging up on a long-time customer is unprofessional and disrespectful. The facts are simple: I was told to bring my car in at 8:00 a.m., I complied, I received no communication, I had to call for answers myself, and I was ultimately denied service after waiting for hours. That is not acceptable customer service. Midas has lost a customer who trusted this business, paid for services, and remained loyal for years. My trust in this location has been completely broken, and I will be taking my business elsewhere. In addition to the significant mechanical issues I experienced with the vehicle I purchased, I was also subjected to conduct that I found unacceptable and unprofessional. During my interactions with the dealership, I was met with threats, vulgar language, and obscene remarks. Nuno Aguiar's son, Tyler, followed me outside and made threatening comments directed toward my boyfriend. I found this behavior intimidating, inappropriate, and completely inconsistent with the level of professionalism customers should expect from a business. I attempted to address my concerns regarding the vehicle and sought a reasonable resolution. Instead, I was left feeling disrespected and mistreated. Regardless of any disagreement, customers should be treated with courtesy and professionalism. The conduct I experienced fell far below that standard. Based on my experience, both the condition of the vehicle and the manner in which I was treated were extremely disappointing and unprofessional. I expect this complaint to be reviewed by management and documented accordingly Angela Michael

Thank you Karen, Rob, & the rest of the team at Midas for getting me in (& being forgiving when the…read moresnow made me late this morning) & installing my roof racks. Finally, all is right with the world again. I have my swag back. My car is sexxxxxxyyyyyyy! & utilitarian!! Totally reasonable price of labor for the install - & just in time for me to go on a road trip. Thank you!!

Shaw's Garage

Shaw's Garage

(5 reviews)

My family has been using Shaw's Garage for, geez, I guess 35 years or more. My parents started…read moregoing there when they were having this weird problem with their Chevy. My sister was dating someone who worked at the garage at the time, so they decided to give them a try. The Chevy would randomly stall when braking on a highway on-ramp, or making a right hand turn. They had had it to the Chevy dealer a few times to no avail. The mechanic at Shaw's diagnosed the issue as an electrical short in the driver-side rear tail lamp -- I know, right? -- charged them for his labor (an hour or two as I recall), and we've been going there ever since. BTW, the Chevy never stalled again. The place has been in business at the same location for a wicked long time, so it ain't pretty, but it is clean (as a garage that old can be), and the people there are great, treat you fairly, and know their stuff. I've never had an issue with them, or had anyone I recommended to them have a bad experience either. For example: I had this contracted consultant on my team at work for a short assignment. She was not from the area, but was having issues with her Nissan. She brought it to a local Nissan dealer and they told her she had two problems and gave her an estimate of close to $2,000 to repair it. I was hesitant when she told me about it (frankly, she was a pain in the arse), but I recommended she go to Shaw's. She told me that Jim Shaw looked at her car and gave her an estimate of about $600 to fix one of her problems. When she asked about the other issue, Jim told her it would be about an addition $1,000, but she didn't need it. Thinking the Nissan dealer knew better, she told Jim to just go ahead and fix both issues. She told me that she was shocked when Jim told her "No," that he wouldn't "fix something that didn't need fixing." She went ahead with the one $600 repair and drove away happy, with her car running great. I'm writing this because my son is now buying his first car, and it had me thinking about how Shaw's has kept the beater that we bought for him years ago going with minimal pain to my wallet. These days it seems I have to fight a battle anytime I make a sizeable purchase, or hire someone to do work for me -- just to get what's due to me. You gotta love a place like this; one that you can really depend on to do a good job and treat you fairly, without the hassle.

Dropped my suv off due to shaking while driving and the check engine light was on along with the…read moreservice charging system warning on as well... plus the fact that it almost stalled out and made a loud noise. I wanted to get these issues fixed by Shaws garage because I inky heard how he great they are! Well after my car was there over night I pick it up later that afternoon and was told he reset the codes and there is nothing wrong and they took it for a ride and there was no shaking. Well not even 24 hrs later the lights are back on and it's still shaking... if they did not want to properly fix my suv I wish they would of said that right off the bat and I would not of even pulled into the lot.

Jiffy Lube - oilchange - Updated October 2026

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