1. Jiffy Lube

0

Jacksonville, FL

Cancel

Open app

Search

Jiffy Lube

4.1 (33 reviews)
Open • 8:00 am - 6:00 pm

Services - Jiffy Lube

Oil changes

Routine automotive maintenance

Jiffy Lube Photos

From this Business

Recommended Reviews - Jiffy Lube

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Splattered oil and NO CAP ON OIL.

If I could rate this location lower I would. I went in for an oil change and it took an hour of sitting in my car at the bay for a standard oil change. They oddly charged me when my car still had about 30 minutes left of work being performed on who even knows what. After I leave and drive 30 minutes home I got out of my car and smelled oil so I popped my hood to see that there was oil all over my engine. I noticed the cap was never put back on and was still resting where the mechanic had left it. I then noticed that he even left his tool under my hood. I was super upset so I called and said I was coming back for a refund. It took 35 minutes to talk to the manager on duty and when he looked at it he realized that the job was not done. I showed him videos and pictures I took and he was amazed. He apologized and wanted to redo the job and I said that's not necessary I just want my money back and I'm leaving. I was very calm with darell the manager. While this is happening I hear the mechanic that worked on my car "James p." (They call him jimmy) talking shit saying that he would never mess up a job calling me dumb and that he knows that he did it correctly and the manager heard him running his mouth and told him to go away. I then got into an argument with jimmy(James p.) because he was getting really disrespectful with me. He said he would take off his jiffy lube shirt right now and we could fight. I proceeded to say okay let's go then. He kept mumbling under his breath and management told him that he was being unprofessional. I had the time for it today but jimmy just stormed into the office all angry like an upset toddler. Management apologized greatly and tried to Deescalate the situation. I was refunded and the manager kept apologizing for jimmys behavior. The manager darell was professional and handled the situation like a great manager should. Jimmy was super unprofessional and shouldn't be working at jiffy lube dealing with cars if he can't perform an oil change and he had horrible customer service. Honestly a refund doesn't even justify the situation. At the end of the day the mistake shouldn't even have happened but we are all Human so I understand no one is perfect. Where I am upset is that they have this "team lead" jimmy that sucks at his job running his mouth like he wasn't in the wrong then trying to get me out of character by trying to fight me. He even mentioned for me to check the cameras but when I said good idea let me see them management said that is corporate viewed only. Bottom line is jimmy is and this experience was AWFUL.

Larry and Robert getting it done! True professionals!

See all

12 minutes ago

Love it here Q is the best and his team very friendly very fast very detailed oriented

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 months ago

Fast, knowledgeable and not pushy with the upgrades. So easy to swing by during the day and get in and out.

Business owner information

Photo of Jiffy Lube

Jiffy Lube

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Jiffy Lube

Jiffy Lube

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Jiffy Lube

Jiffy Lube

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Jiffy Lube

Jiffy Lube

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Gena Y.
2
27
26

3 years ago

Business owner information

Photo of Jiffy Lube

Jiffy Lube

Helpful 1
Thanks 1
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Jiffy Lube

Jiffy Lube

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Jiffy Lube

Jiffy Lube

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Jiffy Lube

Jiffy Lube

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Jiffy Lube

Jiffy Lube

Helpful 2
Thanks 0
Love this 1
Oh no 0

4 years ago

Business owner information

Photo of Jiffy Lube

Jiffy Lube

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Jiffy Lube

Jiffy Lube

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Business owner information

Photo of Jiffy Lube

Jiffy Lube

Helpful 1
Thanks 0
Love this 0
Oh no 0

6 years ago

Rick and Robert are amazing and efficient! They were professional, worked as a team, and I was out of there in record time. Awesome service

Business owner information

Photo of Jiffy Lube

Jiffy Lube

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Raul A.
197
1
0

8 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

16 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0
Photo of A. W.
24
63
30

7 years ago

Business owner information

Photo of Jiffy Lube

Jiffy Lube

Helpful 0
Thanks 0
Love this 0
Oh no 0

12 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

7 years ago

Business owner information

Photo of Jiffy Lube

Jiffy Lube

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Larry and his staff was very professional. Got me in and out in good time. This is my go to jiffy lube for quality service.

Business owner information

Photo of Jiffy Lube

Jiffy Lube

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Business owner information

Photo of Jiffy Lube

Jiffy Lube

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Business owner information

Photo of Jiffy Lube

Jiffy Lube

Helpful 1
Thanks 0
Love this 1
Oh no 0

8 years ago

Business owner information

Photo of Jiffy Lube

Jiffy Lube

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Business owner information

Photo of Jiffy Lube

Jiffy Lube

Helpful 0
Thanks 0
Love this 0
Oh no 0

12 years ago

Helpful 1
Thanks 0
Love this 2
Oh no 0

7 years ago

Business owner information

Photo of Jiffy Lube

Jiffy Lube

Helpful 0
Thanks 0
Love this 0
Oh no 0

14 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of E K.
5
18
0

12 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of B R.
1
26
0

10 years ago

Business owner information

Photo of Jiffy Lube

Jiffy Lube

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Business owner information

Photo of Jiffy Lube

Jiffy Lube

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Business owner information

Photo of Jiffy Lube

Jiffy Lube

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Business owner information

Photo of Jiffy Lube

Jiffy Lube

Helpful 1
Thanks 0
Love this 0
Oh no 0

8 years ago

Business owner information

Photo of Jiffy Lube

Jiffy Lube

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Jiffy Lube

Review Highlights - Jiffy Lube

“Fast, friendly service, they even vacuumed my carpets and cleaned my wind shield for me.”

Mentioned in 4 reviews

Read more highlights

Verify this business for free

People searched for Oil Change Stations 2,034 times last month within 15 miles of this business.

Verify this business

Take 5 Oil Change - Wiper fluid fill during oil change.

Take 5 Oil Change

(14 reviews)

Cedar Hills, Westside

The workers are soooooo hospitable. The minute that my car pulled up, I was greeted with a cold…read morewater. I appreciate this level of service.

Nelly, Nelly, Nelly. Man, you can't have a name like that and be acting the way you did. I possess…read moreover 20+ years of customer service at the age of 35. When you begin to question what I just said only to escalate the situation, especially as the employee, is not the way. I'm a customer looking at their phone waiting for service after driving back 2 hours into town in my work van. Then whistling/hollering at me from across the shop/property because now YOU are ready for me to pull into the bay is not satisfying...instead of walking up to my open window or tapping on my hood to get my attention. You can clearly see I'm not paying attention and you work in a shop dude, mechanics yell for/at each other all the time, how am I supposed to know that's my calling sir? To take offense to my last comment before you kicked me out, "there are other ways to communicate" is sad. Not even a "my bad" or could've simply cracked a joke about me being on the phone while "driving" to get my attention to pull in would've saved you the trouble with your organization and the loss of my/our business because I'm driving almost 1k miles a week needing an oil change about once a month, if not more. I was forced to go elsewhere and I really like the Valvoline instant oil change place they checked all my lights, blinkers, filled up my tires and have a much better/effective oil removal process. Take 5? More like Take Off, I'm outta here and never stopping back there are too many other places where my money and time are much greener.

AAMCO Transmissions & Total Car Care - Our 103rd St. AAMCO shop with a classic Chevrolet Chevelle SS out front and ready to hit the road.

AAMCO Transmissions & Total Car Care

(21 reviews)

Westside

John and Mark and the service technicians at this location were great to work with and kept me…read moreposted on the repairs needed on my 2015 Mazda 6. And most of us know that the cost of a new transmission is going to sting a bit. Let's just say, John made it sting less and was able to get my car going again where I feel like I am able to drive the distance with her and not worry. The guys here let me know up front how much it would be and fixed the issues in a timely and professional manner. Great customer service and I would not hesitate to bring my car back here in the future. Thank you, guys!

We dropped our vehicle off early Monday morning and we're told we'd get a call when it was ready…read morefast forward almost 5 days no calls no communication aside from husband and I calling to try and find out what was going only to be told the same thing we are still running diagnostics on it that statement was repeated several times until we finally had enough and essentially demanded to know what was going on and when Ryan explained to me they were backed up with other jobs and they don't take appointments for this reason and went on to tell me several other reasons why our car hadn't even been diagnosed yet with an issue. Needless to say tomorrow is Friday and after waiting since Monday we are picking our car up because we can't afford to keep paying Uber to take us to medical appointments. Shame on you guys you should pay our Uber bills as it was never ever communicated to us that there would be a severe delay with our vehicle. Jennifer Rombalsk

Jiffy Lube - oilchange - Updated October 2026

Loading...
Loading...
Loading...