came to get my oil change and fernando and ateel were amazing and very helpful! definitely would come back.

1 hour to do an oil change. Guy too busy working both bays at once and messed up paperwork to check out and leave. Focus on one car at a time or hire more employees to help with the process read more

Service request was excellent. Jessica and Uriauh did an excellent job with their customer service. She let me know they do free top offs up to 3,000 miles from oil change. read more

Needed my oil changed and a battery disposed. Manny at Jiffy Lube was friendly, highly efficient, helpful and professional. Effortless experience I greatly appreciate. Highly recommend this Jiffy Lube shop if you're in Victorville or Hesperia and need professional service for your vechicle. read more

Got me in right away! Found my name in their system! No hassle, no issues! In and out in a JIFFY!

Don't come here especially if you have a synthetic blend. They dropped my oil and then told me they only had the premium all synthetic oil for my car then pulled my back air filter needed to be changed. I agreed to it but they didn't tell me they had to order the part and I ended up having to sit around over a half hour. Wait for the part to get there or what's your pin about a $50-$70 oil change turned into $150 oil change . read more

I came here about 8 months ago because I read good reviews but I didn't have a good experience. The guys popped open all kinds of things, did the service half assed and then walked away. Didn't tell me was car was done or anything. Then my car wouldn't start Anthony was the only person with customer service skills and who showed genuine care. He came over and started checking my car and found things open, unplugged etc and my air filter popped out and they didn't even change it! He adjusted my fee since I had already paid for the air filter to be changed. If Anthony hadn't checked I would have drove away having paid for a service that wasn't done and I wouldn't have known how to put the filter back in place. Anyway I'm new to the high desert and was looking for a good place to take my car every time I needed service But it won't be here that's for sure. read more

Recomend this shop to take your car for service. Great employees great service. Manager Isaac took care of my car with oil and transmission fluid change at good price. Great service from him and all the workers there read more

DO NOT GO HERE !! Jonathan Garcia Did my Oil change Not only Did He forget to put my oil cap Back on but they spilled oil All over my engine which Costed 800$ of repairs . We didn't go back to there for the repairs because it was there second time they were suppose to fix it . They don't wanna Give us any refund And they claimed we had an oil leak . This was not there prior to the visit And There was no oil leaks When we had it repaired at AMECA AUTO CARE . which jiffylube actually sent us to cause they couldn't do it . HORRIBLE EXPERIENCE ZERO STARS NEVER GOING HERE AGAIN !!! AMECA AUTO CARE was amazing and told us that jiffy lube did it . read more

Had oil change on my vehicle last week. Employed me they inspect brakes during service for free. I was told front brake pads needed replacement and rotors were bad also and would cost $383. I was told rear pads also needed replacement. Took my vehicle to my normal mechanic. Front brakes were like new and rotors were fine. Rear pads did need replacing and only cost $290. Beware of dishonesty and up-selling. Will never return and will spread the word. read more

Thank you Brandon and Ben! You guys are kind and explained everything to me as you were doing it. I feel confident that I'm in good hands as I sit here in my car. It's a hot day outside but you guys are making it look like cake. You're both professional and I appreciate everything you're doing for my car. Keep up the good work! Stay safe! read more

Went there today and they were trying to say they don't have the oil for my car and wanted to charge me 153 for the oil change if I was going to do that I would have just gone to the dealer. read more

The only reason I am leaving a 2 is because of the great people working there. The people actually cared, but this particular Jiffy doesn't receive enough business to keep a full stock of inventory. After waiting in line for about 30 minutes, I was told they didn't have any air filters for my vehicle. Then I was told they needed to call Auto Zone for a delivery of oil filters for my car and that I'd have to wait another hour. But not too long after that they realized they didn't even have any oil to do my oil change... It's a tough spot to be in for the employees, but at least they tried! read more

Got a coupon for a $20 oil change and this place is close to home so I thought I'd give it a shot. Terrible experience. The guy working there tells me the coupon doesn't cover synthetic and that they have to put synthetic oil in my car. Manufacturer spec allows for 5W20 which is what we've always used (the car is 9 years old) When I stand firm that not buying synthetic oil the fit says fine but it'll be an hour and a half wait. Clearly he just didn't want to do it. I go to the Jiffy Lube to the street and guess what. There's 2 other customers complaining about the same guy from the previous location. This location was friendly, honest, and honored the coupon I had even though they didn't have to. read more

After going from Auto Zone to Pep Boys not being able to get any assistance to locating where a sensor went on my late model vehicle, I decided to go to this Jiffy Lube. Not only did they provide me the information I needed they provided me with an HONEST and ACCURATE description to resolve my issue. The Manger and Mechanic here knows vehicle's and aren't just about charging customers ridiculous fee's. Thanks again and I'll be back! read more

Been coming here for years. Last time today though. Let you just sit there over 20 minutes in the lobby no update on when you are next or anything lol. Not even busy. read more

Many and Samuel great service nice gentlemen and the service was great the only and big complaint is that when my grandson 2 year old and myself got out of the car to wait in the waiting room it was so hot the air conditioning was not working and the noise was so strong like if something was going to blow out we had to wait outside in 102 heat the owner need to improve the business and the AC please read more

Just moved and needed something to get me on my way.... They were courteous, helpful and jiffy. Would def return.

So i currently live down the hill and have been searching for a new shop to go to bcuz ive had horrible experiences with the ones down the hill. I happened to stumble on this shop again and the service here is immaculate. The customer service here is wonderful and i gotta say the service manager was a tremendous help with what i needed. He was answering all my questions and at the end of the day i got out of there pretty quick. read more

This Jiffy Lube has been my go-to spot for the past few years now . Every time I go there the staff is always polite and professional . This past Sunday on Mother's Day I went and got an oil change and accidentally left my debit card . A young gentleman named Anthony actually returned it back to my home in person the same day . I just want to thank him personally for going above and beyond . I really do appreciate it you saved me from dealing with a bank and having to file for a new debit card. Simple gestures do go a long way and I hope your boss recognizes you for going the extra mile! Again thank you so much Anthony . read more

I do my own oil changes in my personal vehicles BUT my company pays for my company truck to get the oil changed here. When I left there was a 12 inch long black spot in the curve of the fender like a hose was dragged across it Then I popped the hood when I got home and there was oil on top of the air box and on the fender brace and valve cover. I knew it wasn't there before because I pressure washed the engine bay not to long ago. Yes it's a work truck but I do take care of it. This kind of service is why I continue to not take my personal vehicles in to get serviced. For the price my company pays for a synthetic oil change I shouldn't have any concern with the service I receive. read more

John and Ed were very helpful and quick with my oil change! They even cleaned my windows while I was waiting. They were very polite and answered any questions that I had. I would definitely recommend this place read more

Came in for a routine oil change and thankfully they caught a problem and was more than able to help!! I want to give a huge thank you to all the guys at jiffy especially Brandon thank you so much for working with me and getting us safely back on the road!! read more

Came in today for an oil change. Was told it would be about an hour wait but it was done in less than 45 minutes. Excellent customer service, especially from Ben who was very polite & kindly made sure to sanitize everything I touched after paying for the service. Highly recommend this Jiffy Lube! read more

Thanks Josh and Anthony . There were cool/professional understanding people. Came in there for a Kia synthetic oil change was there less than 20 mins. I ask Anthony is he could put air in my tire and was on the road. No Gimmicks, no hidden fees, no hassle. March 15, 2023 -Q read more

Always come here for oil changes and the guys know what they're doing! Reasonable pricing!

I stopped on the way to Vegas to get my oil changed. I live in LA. The manager was a delight- Super happy and great excellent customer service read more

This guys at jiffy lube do not know what they doing I took my two cars back to back for oil changes and and both off them they forgot to screw back the cover in the bottom.. read more

I have used this Jiffy Lube location for years. My last time was today. The new manager is an Arrogant ass. Because I did not take his suggestion on my service he waited until check out and dictated to himself aloud. Service is not under Warranty and bla, bla, bla. I can't believe that I am saying this, but I would rather go to Walmart. The last visit here the sales person talked me into a full synthetic and offered me a coupon discount. I was very pleased with the $70 oil change. The new manager thinks he can up sell you by making you look stupid. This time around a $21 oil change cost me $40 and I walked away very disappointed. Jiffy Lube is back to their old ways of high pressure sales. At least this location. Not a place that can be trusted any longer. By by Jiffy Lube !! read more

Andrew Forester contacted me about this this Jiffy Lube leaving the nut inside the oil pan loose and said to email him a response with availability time when to bring my vehicle since August 31, 2019 and I've still haven't received a response. Completely unprofessional. read more

Brandon assistant with my vehicle he was very polite, professional and informative. Definitely will be back the best service fast and the waiting area was clean along with the restroom(it smelled good guys). Coffee hot and fresh!!!!! read more

I came in to get my oil and trans fluid changed, asked to tell me what the check engine light was about and they said it would be another 95$ in addition to the 200$ I was already spending. Not happy at all and did not pay for the added service. If I'm already your customer and paying for service, why the crazy charges to ck my light? So 2 days later had car at shop getting some maintenance done oil not full , paid for speciality oil and no it's not leaking !! Never going here again, changed from 3 to 1 read more

If I could leave 0 stars for this damn place I would. We have been come here many times to get our oil changed and have never been fed the line of bullshit we were fed today. We know what we normally pay for our oil changes and the MFr who was running this shop tried to up charge us a bunch of money. I will never go back. I suggest no one use this jiffy lub. We know for a face the guy was trying to screw us because we went to another jiffy lub and was told a the regular price with better customer service. read more

Got to say that I really do enjoy coming to this location there always great customer service quick to answer all my questions... Even midst of their rushes the seem to be quick to get yah in and out with no problem Even if this location is a bit out of the way for me i still opt to come to this location above any other read more

Anyone who wants to get RIPPED OFF should go to jiffy lube! I warned my 17yr old son not to go there but he did anyway, they charged him $76.15 for a basic oil change!!! The best part was changing him for 8 quarts of oil for a 2.0 4 cylinder Kia engine. $32.20 for "labor" and $4.10 a quart x8 to do the lowest priced basis oil change....outrageous! read more

We had a great experience. We were in and out in about 15 mins. Technician Brandon was super helpful, courteous and personable. He was not trying to sell us services and parts we did not need. I would highly recommend them. Ill definitely be coming back. read more

These guys our awesome!! Josh & Ben are the best! Bargain prices fast service! Superior customer service!!

If you wanna be treated the RIGHT WAY and make sure you get your car taken care of during an oil change.. I HIGHLY recommend you coming to THIS jiffy lube.. Brandon is super helpful and always makes sure to take the best care of your he's super helpful honest goes above and beyond to show that he actually cares about the customers that walk into his establishment read more

Brought car in for oil change, car didn't start afterwards, wasn't there fault had a bad MAF sensor and spark plugs that caused the car to die. All the workers there were actually trying to help and figure out everything with the car and didn't want me to leave an unhappy customer. They provided the most/best service I've experienced going to a Jiffy Lube. Brandon the manager was super nice and really wanted to get down to the bottom of what was wrong with the car and even had there mechanic check it for me. They even let me leave car there over night in there bay read more

When is comes to car repair there is always a fear. The crew at this location was upfront with all cost and repairs. Yes, there was an added repair to my original plan but when your vehicle is 15 years old something is bound to come up. We will be back for our routine maintenance without hesitation. We have been to this location 4 times and no issues. Waiting room is a bust but I don't go there for a 5 star waiting room the service is what matters. read more