I've been going to the same Valvoline store on North Oak for 12 years. I tried a couple of others…read morethat were ok, but this store is fast, friendly, and efficient. I trust them with oil changes on 2 vehicles.

I get oil changes here and have had no issues. Chose valvoline for my Jeep Jk as they don't touch…read morethe drain plug and JKs can crack easy.

This is an upstanding auto shop. I brought my car in for repair, and they fixed it in record time,…read moreand there were no hidden charges. They were honest, and I truly appreciate that. It feels good to know there's a place I can take my car for repair without worrying that I'm being taken advantage of.

I would think twice before going there. I had an air conditioning unit that would blow cold air…read morethen stop, then blow cold air then stop. I took it to TSM and they told me the compressor was bad and that it would be $1300 to fix. I was concerned, but I went ahead and approved the repair. I picked up my car after they had closed and while driving home, the cold air stopped blowing!! The original problem was NOT fixed it would work, then it wouldn't work, just like it had been doing before the $1300 repair. I took my car back the next day and they said there was a circuit that was dirty which was causing the air conditioner to quit, and oh, by the way, the compressor was bad too, so the $1300 was necessary. In the end the TMS auto, the' Elite Ethics Certified' repair shop is nothing more than a parts swapping repair service, that will support their mechanics regardless of the cost to the customers. So, think twice before going there.

Spot on 10 minute oil change. There was no wait, I was able pull in immediately. I was greeted by…read morethe tech and they got to work ASAP. I was handed a few goodie items while I waited. The owner even came over to introduce herself and answer a few questions. This is a great addition to the Creekside neighborhood. I will be back for sure. Follow them on social media for deals, I was able to get 50% off my service in the month of June.

I had a nice conversation with the owner and we found the discrepancy. Problem solved, and they…read moreoffered a full refund. I appreciate the response and the honesty.

This is our second time here, the people are great, so courteous and you don't get the pressure of…read moregetting other things done to your vehicle like with Jiffy or other major chains. We will be lifetime customers. Quick service 15 mins tops for an oil change and they ALWAYS have deals on the website.

I pulled in for an oil change and they did great! It was quick and I didn't have to even get out of…read morethe car. The employees were in good moods and seemed like they enjoyed their job which is refreshing from an auto shop. It was no more expensive than other places. Would recommend.

I am deeply disappointed with how this situation is being handled. The failure in the service…read moreperformed on my vehicle was not just a technical mistake -- it was negligence that put my safety at risk. I was left stranded on the highway, in a vulnerable situation that could have led to far more serious consequences. In addition, I suffered a direct financial loss of $300 due to the need to clean a client's driveway, caused entirely by this issue. What is most alarming is that, despite being aware that the error resulted from the incorrect installation of the filter, there appears to be a clear attempt to avoid responsibility. This is unacceptable. We are talking about a service that requires care, precision, and above all, accountability -- none of which were properly upheld. I would also like to emphasize that I am pregnant, which makes this situation even more serious and concerning. The risk I was exposed to goes far beyond a mechanical inconvenience; it is a matter of safety and well-being. Given all of this, I expect a fair resolution that is proportional to the damages caused, along with a response that reflects the seriousness of what occurred.

Came here with a friend for an Oil change, great service! Literally in and out less than 30mins! A…read morefull synthetic oil change is $79.99, not too bad compared to some of the prices I've seen for them. A plus for me was mostly women work here. One happened to be pregnant :) I personally go to the dealership to get an oil change but if the dealership isn't your thing, I recommend giving this place a try.

The location on 40 highway is amazing very friendly staff they helped me out in so many ways with…read moreme being a single mom finances have been extremely hard for me to get things fixed on my cat they blessed me me today 3-31-26 I will definitely be taking my car back for repairs very honest people

NEVER bring your car here, especially if you're a woman. They are rude, slow, and will try to scam…read moreyou for every penny you have. I wouldn't trust them to change my oil. I asked for a noise test (this took them 2 business days to do, during which I had to call them 4 times to ask what was happening). Afterwards they quoted me a minimum of $2300 and suggested I needed a new car, which was shocking considering I drove my car there. The quote included everything down to a new air cabin filter (which they would've seen I had just gotten replaced 2 weeks prior if they had bothered to actually look). I took my car to another mechanic and got the repair, along with additional maintenance, done for $450 total. As a girl in her 20s, this is far from the first time a mechanic has attempted to scam me. However, Christian Brothers cost me more stress and time than any other auto shop ever has. I wouldn't recommend this place to my worst enemy. (FYI: They charge $90 for a noise test and ~$170 for a check engine light diagnostic)

Good mechanics and GREAT service! Moved here 4 years ago, and finally found a mechanic that I will…read morego back to!!! Recently needed the fuel pump on my late fathers 23 year old truck replaced. April and her staff did an excellent job with calls to give me an estimate, confirm diagnosis, search alternative suppliers to lower cost, estimate when work would be done etc. They are friendly, efficient and COMPETENT! The work was finished sooner than promised, cost was less than the original estimate (and less than other shops estimates), and best of all the truck ran great from the start! (no need to take it back to fix the fix.) A remarkably painless.... dare I say pleasurable customer experience........ and at auto repair shop! Incredible!! I have found my go-to guys! Jim Alpi

I updated my previous review; Customer service remains top tier but the pricing here is much more…read morethan other service shops; I was able to save almost $900 total from everything quoted just by not going through them

I always go to this Valvoline for my oil change because they're always so kind, quick, and helpful!…read morePaul and Julie did a great job helping me today and I was in and out and under 10 minutes. They also checked several other things which is super helpful and it all happens extremely fast. Highly recommend and great value, especially if you don't wanna spend a long time getting your oil changed!

This place is great. You just drive up and sit in your car and wait for them to change the oil. I…read morealways come here for an oil change, and they are always very friendly. It has never been a long wait maybe 10 minutes at the most. They always give you a printout of what they did and what your car will need in the future. I highly recommend this place.