The only place in the whole area who could repair my windshield same day! Most place wanted me to…read morewait 2-3 day before they could get me in. I called and my windshield was get repaired, and in 20 minutes my windshield was getting repaired, in 40 it was done! Could not have asked for better service. He was even cheaper than the everyone else! I don't know how that works but it was a no brainer for me. HIGHLY RECOMMEND!

I must say, this was my 1st time ever had to have a chip repaired on my windshield…read more I show my car at car shows and have an upcoming event! Gary came to my home the next day! He was very professional, took time to explain the process of the repair. I recommend reaching out to Gary before anyone else! You will save money and worth the investment! Thank you Gary!

Wonderful service and owner! The best, honest, quality at a…read moregreat price.

Fast in and out service. Reasonable rates and very courteous. I will definitely come back when I…read moreneed repairs or replacement windows.

Easy to do online. But if I ever have to talk to the automated system again on the phone, I will be…read moreput in a psych ward. I gave up, I called 10 times and talked to the clanker and it hung up on me every time. I told it what I wanted, and it acted like it had an IQ of a piece of cheese. I mean was this automated system made to be helpful or piss me off? That being said, all in all the automated system ruined everything.

Avoid this place like the plague!!! This was my second visit…read moreto safelite. The first visit was seamless. Christian was my tech both times. Very friendly and courteous. The second time I had a broken drivers window replaced. Later, I noticed my passenger side sensor light was on, so I took it to my local dealership and turns out safelight forgot to plug my sensor light back in. So, The jeep dealership fixed it. I didn't take it back to safelite because I am not a mechanic and had no way of knowing these 2 things were related. Safelite refused to reimburse me per Will Seratt the manager. He said he was told by their main manager Tim Foreman that I should have brought it back to them. I want to warn you to beware. They didnt reimburse me based on a technicality in my warranty which states I have to take the problem back to them. So instead of being out $500 unexpected dollars, I am out $700 dollars because they were incompetent and didn't plug back in my sensors. I am not happy. I feel like they should have paid my bill at the dealership. I will not be using them again. Just beware, it's all fine unless you have a problem, and then it's not because they Do. Not. Care. Avoid this place like the plague!!! This was my second visit to safelite. The first visit was seamless. Christian was my tech both times. Very friendly and courteous. The second time I had a broken drivers window replaced. Later, I noticed my passenger side sensor light was on, so I took it to my local dealership and turns out safelight forgot to plug my sensor light back in. So, The jeep dealership fixed it. I didn't take it back to safelite because I am not a mechanic and had no way of knowing these 2 things were related. Safelite refused to reimburse me the $200 not covered by my vehicle warranty. Per Will Seratt the manager; He said he was told by their main manager Tim Foreman that I should have brought it back to them. How would I know a problem with my sensor on the right was related to them working on the left driver window? I want to warn you to beware. They didnt reimburse me based on a technicality in my warranty which states I have to take the problem back to them. So instead of being out $500 unexpected dollars, I am out $700 dollars because they were incompetent and didn't plug back in my sensors. I am not happy. I feel like they should have paid my bill at the dealership. I will not be using them again. Just beware, it's all fine unless you have a problem, and then it's not because they Do. Not. Care.

Roy with Novus is the best around! Can't even tell where the chip is. Can usually get you taking…read morecare of within 24 hours. Highly recommend!

Was on a cross country trip with a deadline and got a big chip in the windshield. Called Novus and…read moreRoy met us and got us back on the road in about 20 minutes. Can barely even tell where the chip was. Thanks Roy!!

They left glue inside the car on the sides and a hole where you could here wind. They did end up…read morereplacing the glass again but this time messed up the calibration even though I was told they have a way of replacing the glass without calibration. The man working there is argumentative and refuses to accept responsibility for his incompetence.

Needed my windshield replaced. The seals on the replacement windshield fell off almost…read moreimmediately. Fortunately, they replaced the windshield and seals. Unfortunately, the damaged my car's amp by allowing excessive water to seep down the right side of the dash. The owner refused to replace the amp even though there was obvious water spots on the damaged part. I highly recommend any other facility.

Bobby and his team are professional, knowledgable and experienced. I was in and out quickly,…read moretreated extremely well, and in the end I got a new windshield at a great price that saved me money. If you're in need of the highest quality service and parts, I highly recommend Mr Auto Glass.

These guys were able to order the specific window I needed and had it there within four hours, this…read moreplace knows what they're doing and they've been doing in a long time. Very friendly.

Would not recommend this place to anyone. 2 wasted trips, from an hour drive away. First trip was…read moreto get a new windshield, they said the windshield was broken they received (never called anyone), second trip was to calibrate the windshield, because they needed to "update software" and were not able to do it the day they installed the windshield. Third trip was to do the actual calibration, they were to update their software and make an appointment for us to come back. Showed up for that appointment to NOBODY EVEN AT THE DAMN SHOP. Called the number left on the door and was told they "Were not able to update the software" again, NO DAMN CALL. I would NOT WASTE my time with this place, they do NOT value their customers time NOR fuel money. Ridiculous.

If y'all need a windshield replacement DO NOT go to Auto Glass Now in Fort Smith. They had the best…read morereviews on Google so I'm shocked that this was our experience. We dropped my car off on Friday to get my windshield replaced. Right before we left we noticed what appeared to be chips in the glass. We counted over 20 surface chips in the glass. Levi (the manager) confirmed these were surface chips & offered us $150 back or a replacement windshield. We asked for the new windshield. We dropped my car off AGAIN on Monday morning for the replacement. When my car was ready to be picked up they called my husband & let him know there were at least 10 chips in this new windshield & only offered to replace the windshield again. We took my car AGAIN today, Tuesday. My husband inspected the glass before installation & everything looked good. Well guess what?! When we go to pick it up the windshield has at least 4 chips in it... The auto windshield wipers are also not functioning properly despite the vehicle being calibrated after every installation. My windshield has been replaced 3 times in less than a week & they have not offered to refund us the full amount so we can take our business elsewhere. Levi was starting to get agitated & offered us no solution so my husband just left. It makes me wonder how many other customers have left with chips in their NEW windshield & just didn't notice. We contacted corporate a few days ago to see if they would offer us a solution but we have yet to hear back. Overall, a very unprofessional company & experience but I guess that's what we get for giving our business to a franchise. I've been referred to Mr Auto Glass in Fort Smith by countless others. I will take my business there in the future.

Excellent service. Got here within a day and provided a great product. People were amiable,…read moreknowledgeable, and enthusiastic. Price was good. I highly recommend them.

From the owner: We replace residential and commercial windows, glass, and mirrors. We can order windows and IG…read moreunits/window panes.

I called to schedule an appointment and the young lady said she would get back with me through text…read moremessages. She text to make sure that I was getting her messages I text her multiple times and never got an answer. They worked with my warranty and she said that they would cover it. I was extremely excited to get my vehicle in. I'm very disappointed.

I called The Car Clinic around 10:30 AM on a Monday and asked how much they would need to replace a…read moreburned out headlight bulb on my 2003 Toyota Tacoma. The person who had answered the phone asked me to hold while they looked up the cost of the bulb. After a minute or so they came back on the phone and told me that it would cost $15. I had already priced the bulb at 2 different auto parts stores and knew that the bulb would cost me around $13. I thought that $15 for the bulb installed was a great deal. I asked them when could they get to it and they said that afternoon any time after 1 PM. I arrived at The Car Clinic around 1:30 PM and by the time that I had parked next to the shop door a man was standing in front of my truck with the bulb. Within 5 minutes he had installed the bulb and when asked told me that I owed him $15. I paid him and left very happy to have found a auto repair shop that took care of what I needed for a very fair price. Highly recommended.