My sister and I we're stuck in Park City yesterday with a battery in my car that was leaking. I…read morefound BestBuds on another review site and because they were rated so highly I decided to use their services. My mechanic was skilled and quick, it only took him just a few minutes to change everything out and I was set to go. Price was fair and I'm happy with the service and the techs they sent who were courteous and friendly. I've added them as a contact for future repairs, so I'm recommending them here for anyone else that needs auto servicing.

This will be long because these guys deserve a proper review. We were in town from Las Vegas and…read morewere staying in Provo. All the eletrical in our car went out we assumed we needed a battery which is something we change out every few years because Vegas summers are brutal. We changed it out but the battery light kept flashing on and off we thought we need to drive the car so the battery can juice up the car. We drove from Provo to SLC for a graduation and on our way back at around 9000 S. the electrical started going out again and we pulled over at a Maverick. We were told after making a call to a shop that its probably the alternator considering the battery change didnt fix the issue. They also told us that they werent available to take it until the next week which wasnt an option for us because we had to get back for work. I went on Yelp and Best Buds Mobile service popped up with 5 star reviews so I called. The gentleman that answered was genuine as explained that we thought it was the alternator. He gave me a quote that was within what I was willing to pay. I asked him if he had a number to a tow place so I can get it towed to them. He said "its ok we come to you". I was surprised but then "duh" it says "mobile" in their name. He also told me it would probably be about and hour and a half for them to repair. WHAT! It really did seem too good to be true. The shop we had previously called quoted us double what these guys quoted. They literally showed up within 30 min they arrived at that Maverick parking lot and probably less than the time frame he told me it would take them to fix it we were on our way back to Provo and now we are home and our car is running perfectly! These guys are a gem! I Googled the cost to replace the alternator and they were within the range. So Im going to say they are honest. I wish they were in in Vegas. But now we know if there are any car repair needs for us when in Utah or our family we will be reffering Best Buds Mobile Services. Thank you for the best auto repair service we have hands down ever had!

Zachary the manager greeted me the second I arrived, and was very friendly. I only waited 1-2…read moreminutes, everyone was quick and effective. I got an oil change and it was super fast. The entire staff were very friendly and knowledgeable. 10/10 will be coming back, and recommending this location. They even gave my dog treats! Also amazing pricing.

Went to get an oil change on my truck. Overall you could tell the moral was low. They were all…read moremoving very slow. Which is fine I get it, it was towards the end of the day. But, I started my truck and a warning light when on. We were able to figure out that a cord got cut while my air filter was getting inspected. The manger was very helpful and we fixed it. I am writing a review because I want to warn others that some of the employees are lazy and are not careful.

Up sell and misled wife. See that is a common theme in…read moreother reviews. Called Mgr. on it. Well his speech was ready and when it didn't fly with me he got his feigned insult into action. Zero customer focus. Anger issues a little. AVOID this place!!!!!!

I went in for an oil change and the entire staff up and quit in the middle of my service. I called…read morethe owner to explain what happened and never got a call back. Speaks to the ownership and how much they value both their customers and employees.

I did yelp projects and just started to reach out to everyone. Immaculate Used Cars replied so…read morequickly. A couple of places were replying as well, but these guys seemed to respond better. They are very honest and I didnt feel like I was going to get scammed. I was a little nervous walking up to a used car dealership. But everything went great. I even threw the invoice into chatgpt to make sure the pricing was well. The other amazing thing was, I bought front break pads from the Mercedes dealership and I asked them if they could use those and change them since I couldnt return it back. They said yes! This is unheard of. Most service companies make money off of parts. But these guys were great. The dealership was clean and everyone was nice. I do most of the work myself because I want to avoid people scamming me. I have already told 4 people about this and plan on posting about it on instagram to let everyone know. Companies need to know if you dont scam people and work with them they will get more business. But companies are trying to get as much from customoers. Thank you KC you were the best! I will reach out for sure. Thank you for communicating so well and being available and very responsive. Work done: Replaced rear brake pads (new pads provided by the shop) Replaced rear brake rotors (new rotors provided by the shop) Installed a rear brake pad wear sensor Installed front brake pads that YOU already bought Rotate & balance tires Free multi-point inspection

Amazing group! They are accommodating, I will definitely call them again next time I have engine…read moretrouble.

I can't imagine why three decades into the 21th century, that this Big O tire location would be…read moreclosed on Sundays like it's the 1950s. I got a nail in my tire, but thanks to this outdated virtue signaling nonsense, it will be flat by morning and I'll be screwed (or nailed to be more specific) Thanks BigO for not being there for us when we need ya!!!

Never ever will I go there or to any of their outlets...misinformation..jacking up…read moreprices..unethical...bad service..lousy guest relations..the Big O stor i went to was the one on 700 E...my car was a CX 9 Mazda...the name of the account is under my son's name..Laith Louza... my email is zlouza@yahoo.com

I needed an oil change, so I was happy to see this valvoline right across the street from my work…read more I stopped by on my lunch break around 12 and there was no wait. Zane, Patrick, and Tavion helped me and they were all super kind and explained things well. I like valvoline for oil changes cause you can stay in your car. The whole service probably took like 15 minutes. They always email coupons and sometimes for 20% which makes this affordable for an oil change. I love valvoline and this location was great!!

Great and efficient service. Within minutes of arriving the hood of my Jeep was open and the…read moremechanics started their work. They had effective communication and were honest with pricing and service..I wish I remembered the managers name she was excellent. Overall, great experience, had me out of there quickly and everything went smoothly. I will definitely be back.

For some reason I keep on trying to find reasons not to like this place because it seems to good to…read morebe true yet every time I'm there everyone goes above and beyond and I'm introduced into another way they make my life easier. Efficient, fast and great customer service. I had no idea they also renew your registration for you and print out the sticker. Highly suggest this spot.

Terrible experience. I came here hoping to knock out a quick oil change before getting a car wash…read more After the techs spent about 10 minutes trying to upsell me on items from the "inspection" that I didn't request, they informed me that they had already drained my oil but couldn't replace the filter because the skid plate bolts were stripped and they couldn't get it off. This was right after I heard their torque wrench audibly destroy the bolts. They admitted that they had indeed stripped out the bolts trying to remove them. To make it worse they told me that while they wouldn't charge for the oil filter they would still charge me for the oil. I explained that it makes no sense to pay for the oil if I have to go right back somewhere else and have it drained again in order to replace the filter. After arguing they went back down and worked on the bolts and were able to finally get them off and replace the filter. But now the bolts were stripped and they couldn't put the skid plate back on safely! They claim to have called around looking for new bolts but couldn't find any. They did their best to re-attach the skid plate with just a few partially stripped bolts. So now I have to go have the skid plate removed again and reattached with new bolts. And they charged me full price for everything even though they stripped my bolts. What should have been an easy oil change has note resulted in a big headache for me. Avoid this place!

It is always scary when your car stops working the way its supposed to and at least for me the…read morescariest part is not knowing if its going to be $50 or $5000 to fix whatever is wrong. This was the first repair that was needed outside of my warranty and outside of VW. These guys were honest and straightforward about what was wrong and the cost and the recommendations they provided. They were responsive and communicated to me about the timeline in which it would be completed, when the part was delayed a day, they made sure I knew and I never had to call them for an update. Stress of a broken down car was as minimal as it could be and I will definitely return as the need arises. Thanks so much!!!

This is one of the first negative reviews I've ever written for a business, and I'm doing so after…read moremuch careful consideration because although I feel truly wronged, I dont want to make trouble for anyone. That said, having just made the first of many credit card payments for work I never would have had done given the full scope of what my vehicle needed, I feel compelled to prevent this from happening to anyone else. While the actual work done here seems fairly competent, the diagnostic process seems about as accurate as playing darts blindfolded. I brought my car in because it was creaking misfiring, and the check engine light was on. I told them that I believed my engine mounts were worn out and that I also needed a diagnoses for the misfiring. They told me that the cause for the misfiring was likely that my spark plugs and ignition coils were worn out, because that usually happens around 100k miles and my vehicle was past that. I agreed to have them replaced along with new engine mounts, to the tune of $2,600. I was told that after this my vehicle would be like a totally different car. The very next day, my car misfired again and the check engine light came back on. When I brought it back, they informed me that they don't have any way of knowing this fo sure, but I probably actually had a blown head gasket. I brought my car to a different mechanic shop who did a full and complete diagnostic from bumper to bumper and took photos of everything wrong with the car- from a blown head gasket to a leaking transmission to almost completely worn wheel bushings and a host of other problems totaling over $8,200 in addition to the $2,600 I had already paid at Red Rock Auto. Had I known this in the first place, I never would have paid $2,600 on a doomed old van that needed almost $11,000 in work done. I had to buy a new van and that $2,600 would have really helped with the down payment. I'm tempted to say that I feel duped, but I don't think there was any malice or fraud going on- just general laziness or incompetence in the diagnostic process that very negatively affected me.

Awesome service. went in with a flat tire. Did a 15 minute quick repair and also replaced key…read morefob battery. Wouldn't take $ even though they knew I was from out of town and not a repeat customer. Super service, great people

Honest, knowledgeable, and human first approach. These are good people, a car shop from the past…read more See clipped videos for proof. Quick Story: 6 weeks ago my dear friend was buying a used car. She had 24 hours to make the decision due to unfortunate circumstances. I l called every open shop. Went to big O tires and they wouldn't touch the car without paying them or give me a breakdown receipt of what they thought it could be, and refused to print it off to price compare. These amazing humans lifted the car up, walked me out and let me video exactly what was wrong, gave me honest advice in 10 minutes. Sent us on our way no charge. I genuinely just teared up thinking about what they did. This is what makes the world a better place. I will come back to them for any issues with my car. Thank you so much for your service.

By far the best shop in town! They are super honest and will always give you the best price…read more recently was quoted $500 elsewhere for a repair. They fixed it for $360. Recommend to all friends and family.

Great Customer service !! Mechanics were friendly & very…read moreknowledgeable, replacing the water pump on our Infinity at less than half the cost of the dealership !! Thanks Guys !!