These people get you in and get you out in a record time. The price is always consistent, the staff…read moreis always friendly, and they are not trying to push their products on you. Come here to get a quick oil change and keep it moving.

The worst! My check engine light came on the next day after I got my oil changed there. My husband…read morelooked at my car this morning and discovered they took my air filter cover off and just sat it on top of the damn engine!

Its funny how much of a diffrence one person can make…read more In this case it was the very observant and aware store manager. One of the guys was acting like he didn't want to be there working and was having an attitude. The manager very smoothly disarmed the situation and the rest of the service was good.

This is the 2nd time I've been where they don't have a tech available to do a State inspection. The…read moreyoung man said they have 1 car already and they are in training?? Told me to try Monday Tuesday or Wednesday but wasn't certain since his Manager wasn't there? This location has really gone downhill and I've even gotten my husband & son to come here. My husband's car was leaking oil after he had a oil change last tine about 3 months ago, and we were across town & that Take 5 (Dickinson) said they hadn't screwed the oil pan tight. It was loose and they took care of and apologized for this location!! Sad!! I had the time this morning anf now I' ve passed my window of time.... SMH!!!!! Terrible service. I wouldn't recommend coming here at all!

First time here. The workers were nice but pretty careless. My biggest issue was the girl who was…read moreputting in my oil spilt all over my engine. And since they use pumps to put the oil it wasn't just a little spill either it was a big splash. They weren't even transparent about it, almost like they wanted to hide it. We asked the other worker to confirm what happened and he said she wiped it up. Come home and look under the hood and it's a hot mess. You don't spill oil all over the engine and just assume wiping it up is gonna be safe. My husband had to buy degreaser and take it to another shop to have them inspect that it was safe to drive. The guy who initiated the process didn't even ask to confirm my name or info. He just assumed my car was under whatever previous owner had already had an account with them. A simple question to confirm name would have made the paying process much more easier later. The only person here that helped the most was Joe, who did my inspection and changed the previous owner's account information to mine. I am livid about this experience, and we will never go back. Please be observant of what they are doing with your vehicles. Spilling oil all over your engine and in crevices you can't see is not okay.

Great experience coming here. There are quite the amount of oil change places that offer a "quick"…read moreoil change. What I like about this place is that they check other things to and you know they do. Like lights, tires, and anything else within their services. I've gone to other places but they supposedly check but they never tell me to turn my lights on, if I want them to check air pressure, or check A/C items. The worker Johan was very helpful and friendly during the process. The prices are a tad bit lower than other oil place changes and they have coupons on their website to use. Great place !

When we moved to the Cypress/Fairfield area. We were looking for a reliable and honest mechanic…read more Which is VERY hard to find. Webb's was recommended to us by a close friend. They have went over and beyond and numerous occasions!!

Had to get a new starter & found Webb's driving by & then read the reviews. During the work, there…read morewas another minor issue also fixed. It was expensive (it's a starter, so I expected that), but they were never pushy about anything extra. I found everyone to be very professional, trustworthy, & easy to work with.

Worst oil change experience I've had. Over charged after receiving a quote, engine bay left with…read moreoil all over it, receipt says other services were performed when they were not. Ended up pulling over to an autozone because they said my coolant was completely depleted (it wasn't) and I needed a coolant job but since I had gotten an oil change "we could do it cheaper". No liquids checked no worry about tire pressure, and now I gotta worry the proper filter and oil were used and hope it was and my engine don't have issues moving forward.

Off the bat, Jaylan welcomed me at my car, asked what services I wanted and happily directed me to…read morethe correct bay - his cheerful mood was a great way to start my customer experience at this location. After a few minutes Dre took over. Dre was polite and courteous the entire time. Things that made me happy because as we all know, just don't happen at all good change service locations -literally every employee there seemed to be in a good mood but not in a goofing off way- they all were still doing their jobs and being professional. - Dre and Jaylan were both professional and courteous to me -After checking my cabin filter, Dre opened and closed my glove compartment and I could tell he was ensuring he put it back correctly and then made eye contact with me afterwards to ensure I agreed it was correct - just the effort and thought to make sure it REALLY was done correctly I appreciated - I ACTUALLY GOT MY OIL CHANGE STICKER RIGHT AWAY. I have been to SO MANY Take 5s or valvolines or literally anywhere that forget to give me the little sticker for my windshield and we all know how convenient they are when your vehicle doesn't tell you when to get an oil change. I was shown my air filters and shown the new ones before they were put in and the new oil on the dipstick. I know these are basics and I think required of the company- but last time I went to a take 5 in Houston I was scared they didn't even do anything to my car because none of those things happened . So anyways. BIG THANKYOU to the guys that worked 12/24/24

Honestly I don't know why I keep coming back here…read more Well they mean well and they're super nice and polite and friendly they run on inefficiencies. I came in for a simple safety inspection I should have taken 7 minutes and in the half hour that I waited they didn't even get to the person's vehicle that was ahead of me in line. There were zero sense of urgency to get these people in and out the lady that was ahead of me had to leave for work in 9 minutes and they hadn't done her inspection yet I had somewhere that I needed to be and now I wasted a half hour of my life sitting there in a lobby waiting to have my car looked at and never got looked at. I brought my car here for other things before and it's been the same ammo there's no sense of urgency something simple takes longer than it needs to they always insist on signing you up for text messaging even though you tell them repeatedly I do not want to be text messaged. Today was the straw that broke the proverbial camel's back. I will not be back.

Brought my truck in for an Oil Change, after knocking it out they sent me a nice report covering…read morethe Health of it. It was pretty nifty, included photos of different pieces on the truck. What was really great was they were able to spot my shocks failing early before it ruined my new all terrain tires. If you had to replace a full set, you know it's expensive so I'm glad the caught that before I was another few thousand into a set.

This is specifically regarding my recent visit at the Copperfield location on Highway 6 @ West…read moreRoad. I had a much more professional and pleasant customer service experience 11-9-2025 with Rep C J or D J. I was sent there by the Highway 529 grumpy guy after waiting an hour there just to hear "We don't have a tire in stock." That was my first question upon arrival. Nevertheless Highway 6 location did a SUPERB JOB, saw me almost immediately, emailed and called me with updates, cost and pickup time. C J or D J and the technicians were knowledgeable, respectful, fast, and happy to assist. Thank you Firestone Highway 6 Copperfield crew

Please don't get your lifetime alignment done here, so after i got my alignment completed my car…read moreand steering wheel pull the opposite direction before I had it done so I brought it back of course any human with common sense would after paying almost $200. But when I told them what's wrong with the car now, they says OK then I waited after a while they came back with an alignment sheet test result bullshit and told me everything was great. But what they don't know is my car was parked in the parking the whole time. Bullshit and laziness so i had to bring my car to another local hole in the wall car shop to get it done again and they told me my car needed an alignment really bad.

I went in for an oil change and they originally didn't have my oil or filter for a Fiat 500 (which…read morewas expected considering most places don't even service my vehicle) but instead of turning me down, they just had me run a quick 10 min errand to go get the oil and filter and they would service my vehicle. Omar was super nice and super patient with me and gave me a run-down on things my car will need in the future. Only reason why this isn't a 5 star review is because they accidentally disconnected my front crash sensor wire (I'm pretty sure the guy that did the oil change was new) but it was a quick fix, so it wasn't too much to worry about. Honestly will be returning again, they're the only quick-lube shop nearby that will actually service my car

Chris was very nice and informative regarding my oil change and car needs, I didn't feel pressured…read moreto buy anything or feel awkward in any kind of way with this location everyone was nice and I'll definitely be returning again! Thank you guys!