I think that you would be hard pressed to find an auto repair shop run as honestly and effectively…read moreas Gil's Garage. I have had my fair share of negative experiences with a variety of mechanics and I can confidently say that the employees at Gil's make it a point to do honest, high-quality work. While many auto body repair shops operate on a flat-rate system, paying their technicians only when there is work to be done, Gil's pays their employees a salary regardless of whether or not they find anything wrong with your vehicle. This ensures that they do not unnecessarily look for work to perform. I dropped my car off to have a wheel bearing replaced, as well as rear shocks and a new set of tires. The work was completed promptly and at a fair price. I did have a minor incident when I picked up the car and I was able to work with the owner, Paul, to resolve the issue. I do not have enough good things to say about Paul. He is a value driven man that recognizes the importance of building a relationship with his customers. When my car needed additional work beyond what we had discussed originally, he was willing to defray part of the costs of the repair because he and I both felt that it was an issue that should have been detected initially. In all of my years of owning a vehicle I have never had an auto repair shop take that stance, regardless of whether or not they were at fault.

I needed a garage that could do a tire installation. They gave me an appointment quickly. The…read morecustomer service is great here. I have heard such great things about them so I am glad I brought my car there, I did need an alignment too and they offered me a coupon because it was not expected. I would bring my car here again,

They do a fine job on oil changes in my experience. I sometimes take the wifey's car here when I am…read morelazy and I come here or to the other one on Route 9 to get inspections. This one gives you a free car wash. Agreed with another reviewor- "You're better off using the opportunity to develop a relationship with a local mechanic if you aren't willing to get your hands dirty."

Jarrid M was the rudest worker I've experienced coming to Valvoline. Didn't care to do his job at…read moreall. Most likely jealous that my car is nicer than his.( WRX STI is what I drive. ). Kevin L also had a terrible attitude hopefully his jeep explore with 400k miles holds up long enough for him to save for a grand Cherokee. 1/10 experience there's a reason it has 2.5 stars

"The man with the glasses walked to the work area and said dismissively,'whatever.' " -- is this…read morethe way your representative is supposed to treat customers? Five Stars for the manager and tall young man. ---------------- I came in today to replace my almost-dead car battery. A friendly employee informed me that it would take one to one and a half hours. After waiting about two hours, I checked with the front desk, where a man with black-framed glasses told me the battery hadn't arrived yet and was still on the way. I asked if he could check the battery's status and estimate when my car would be ready, but he said he didn't know. I explained that I needed to go home soon and asked if someone could give me a ride, but he just said no. Yes, he simply said no and didn't provide any helpful information, instead trying to brush me off. About 30 minutes later, I asked the same man again about the battery. He said it still hadn't arrived and mentioned he wasn't responsible for delivering the battery (or something to that effect -- I don't remember his exact words). I told him that I needed to go home soon and wanted my car back. He insisted that I couldn't drive my car because the battery was dead. When I asked for a jump-start, he refused, even though I had driven my car there using a jump-starter. Since I was able to drive my car to the shop, I believed it should have been possible to jump-start it again. Despite my repeated requests to get my car back if they couldn't replace the battery soon, he ignored me, walked to the work area, and dismissively said, "Whatever." ------------ ( FIVE STARS for the manager and the tall young man ) Later, I spoke with the manager. The manager promptly checked the battery status and ensured I got home in time for my meeting. Thanks to the manager's help, I made it home on time. I also want to thank the tall young man who assisted me with checking the battery, the driver status, and the check-in and check-out process. ------------ However, I am very disappointed by the man with the glasses and beard. His behavior was rude and irresponsible. I chose not to argue with him because I am pregnant, but his actions made me feel genuinely upset.

Amazing staff!!! Tyler did an amazing job on my new…read moreexhaust!!! Highly recommend, service manager, front desk and staff were amazing!!! Also thought it would "break the bank" I was surprised by the cost, very low for the work that was done. Thank you again Firestone team!!!

I needed tires, the dealer was talking 1000. for 4 tires. warren did me for 500. and guarantee…read more The front store employees were very helpful.

I had a leak in my tire, sales person said it was on the edge of the tire wall and couldnt be…read morepatched. Told me I needed a new tire and alignment for an estimated $700+. I declined and then sought a 2nd opinion at Adirondack Tire. They looked at it and enasily patched the tire for all of $17! $700 versus $17 ! What a rip off scam this Warren Tire !

I am a young women who relies on shops like Monro Muffler in Clifton Park to perform accurate…read morediagnostics. I went here on July 30th with concerns about my car having trouble starting. I expected a proper diagnostic to confirm the issue before any work was done. Shortly thereafter, The mechanic confirmed that it was the starter, but it would cost nearly $900. That is half a months salary for a young person like me, but I felt I had little choice. After the repair, the same problems starting my car persisted. When I returned, the mechanic checked my car again and admitted that the real problem was actually a corroded battery, and acknowledged that the original diagnostic was not done properly. I asked for a refund since they had misdiagnosed the issue and charged me for a repair that didn't address the actual problem. At first, the mechanic who made the error was willing to take responsibility and refund me, but later the shop backtracked and offered a free battery instead, which nowhere near offset the cost of the starter. Monro's side of the story started out apologetic and offering to work with me (everyone makes mistakes and those that own up should be given a second chance was my thinking). However, with each altering version of Monro's side, it sounded more more defensive and "it is your fault", adding salt to the wound. They even tried to place the blame on me for "suggesting" that it could be the starter--despite it being their responsibility as professionals to diagnose the problem properly. This experience was incredibly frustrating. I paid nearly $900 for a repair I didn't need and was left with the original issue unresolved. At the end of the day, it is a mechanic's job to diagnose the problem, not the customer's. I can't recommend this shop and would strongly suggest an alternative shop particularly if you not knowledgeable in automotives and rely on the accurate diagnostics / professionals service of the mechanics.

Very friendly staff, helped with everything we needed. Had a flat tire and did everything they…read morecould to get it fixed as soon as possible. Shout out to Andrew thank you again! A great manager.

Some examples of how well they treat their customers:…read more 1: They make sure only one person ever works on my car and it's someone who is used to working on my type of car. 2: Multiple times they have brought me into the garage itself to warn me of a potential problem that could come up during a repair. Only once did this develop into something but by doing this they made sure nothing came up as a surprise extra cost and I'd be able to see the potential problem myself. 3: Certain parts for my car are hard to get. Twice they built their own workarounds to re-mount certain things, specifically the radiator fans, rather than buying the part brand new super expensive from the dealership simply to avoid extra cost to me. For the radiator fans it's because the new mounting bracket for them has different clip placements, so they just built new mounting options to fit the new radiator and fans to the old bracket. 4: They replaced my oil pan but forgot to charge for the oil so they just put it in for free. It's clear this place doesn't screw their customers over. What more could you ask for?

Brought my car in for inspection. Every person working there…read morewas really nice and explained what they needed to do. I'll be using them again.

CH Mobile Auto was AWESOME! Chris was incredibly friendly, helpful and fair! The service done on my…read morecar was done quickly and perfectly. He even helped me out on a part that I needed and got me back on the road! Such a great company if you're looking for fair and affordable car repairs. They were the first to get back to me with a quote and I am so glad I chose them. Will definitely reach out again for new back brakes. Thanks again Chris!!

Great service! Can tell he genuinely cares and isn't trying to squeeze every dollar out of you like…read moreI've found to be true of most mechanic. Chris is a great guy and was able to fix my cars issues in a timely matter, would absolutely recommend to anyone.

My wheel lug nuts were grossly overtightened at this place…read more I had four old tires removed from summer (alloy) wheels and new tires, which I purchased elsewhere, mounted on the same wheels. The summer wheels/tires were then installed on my vehicle, replacing the winter wheels/tires. The staff was friendly and helpful, and the price was reasonable ($125 including tax). However, the very next day I had planned to remove the two front tires/wheels to enable front brake replacement. I managed to loosen the lug nuts on one front wheel, though the removal torque was clearly well beyond the Honda torque spec of 80 ft-lb. On the other front wheel, I managed to loosen two lug nuts (clearly more than 80 fit-lb), but the other two nuts wouldn't budge. I put a cheater bar on the wrench that came with the vehicle. Felt something move, but it turned out I had bent the wrench about 15 degrees and the lug nut still had not budged. So I instead used a 3/8 inch drive ratchet with the cheater bar. This was a bad idea, as the 3/8 inch drive immediately sheared clean off. Next idea was to contact a larger, stronger friend, who brought over a four-point tire iron. This dude attempted to loosen the lug nuts with the tire iron, but no luck. Fortunately, my friend also had an impact wrench. It took several seconds with the impact wrench at full power to loosen each of the two lug nuts. Fortunately, I didn't need to replace a flat tire on a cold, dark night or in a sketchy neighborhood. But it's incredible (and completely ridiculous) that a professional tire shop doesn't know how to (or doesn't care to) properly tighten a lug nut. I'm giving two stars only because the tire mounting work that was done seems fine and the cost was reasonable. But an utter fail for tightening the lug nuts.

I went to them in December to get 2 tires and got a good deal…read more I had to get 2 more tires today and alignment. The staff were good and very helpful. This was the Troy location on river Street.

Such good people, they actually care, listen, and communicate with the customer. It comes across…read moreas soo as you walk in the door. Very knowledgeable in all aspects of car repairs. No job to small nor big. I have also used the towing service with flatbed truck. Father and son duo so polite. Can't say enough. Going to pick up my vehicle as I finish the review. Great, fair, prices. Not there to take advantage of anyone!!

Thank you for helping us out when our tire got a flat! We really appreciate your service before our…read moretrip back home to Chicago! Literally a lifesaver. Thanks from Austin and Edmund Nunez!