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Jiffy Lube

3.8 (173 reviews)
Open 7:30 am - 7:00 pm
Updated 1 month ago

Services - Jiffy Lube

Auto brake repair

Auto engine repair

Auto HVAC repair

Auto light repair

Jiffy Lube Photos

Recommended Reviews - Jiffy Lube

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Reviews With Photos

Other shop that did my oil change after identifying the leak showed me this picture.
John K.

Went for an oil change on my fleet vehicle. They didn't tighten down the oil filter and it leaked all over my driveway and street. Told the manager and all I got was a "sorry about that". Had to have another company change the oil. So had to pay for two oil changes and not even an offer for a free one for next visit.

James customer service
Frank V.

Found this Jiffy Lube on Yelp and drove a little further for the customer service, professionalism and knowledge. I'm always immediately greeted and all team members are carrying a smile which is comforting as I'm relying on their skill to care for my truck. I'm never upsold. The team members break down each category and offer recommendations. This time Alicia recommended a new air and cabin filter which I moved forward with. Great customer service is hard to come by especially a full team of knowledgeable technicians!! This is a clear reflection of managements training and development. This Jiffy Lube is my go to and I will be back. Thanks Alicia, Brynn and Team Jiffy.

this is after trying to clean the oil stain, shows how large it is

Went in for oil change, waited longer than usual based on an issue with the one car in front of me, but service was completed. Less than 4 days later noticed and found large oil spots in driveway - car was driven less than 20 miles. (it's a Toyota with zero issues) Brought it back, and was given poor service with no call once they were done "checking it" . Was told the car was checked and plug retightened, but was not loose. When asked how did all the oil end up in my driveway they had no answers and said manager would be back in a few days. Would not recommend as now I have to worry about fixing my driveway. No more oil has leaked since second visit, which means they messed up the first time. I also never heard back from anyone to follow up or the manager so this review is to warn others and maybe get a response from them about how they will attempt to make it right.

Coupon I used
Michael M.

Came on a super busy day (day before thanksgiving). They warned the time could be about 45 minutes. After only trusting Jiffy in the past I agreed to wait. Time went by pretty quick! Every dude there was super helpful and had good customer service. These guys act like they enjoy what they do which is pretty uncommon to find anywhere now. Kuddos to them, Jiffy I hope you are paying them well enough to stick around. Received entire oil change, inspection and paid all under a hour. I did use a 25$ off coupon. Most other places only give you 10$ off. Thank you guys!

This is how the filter looked installed, both times.
David B.

They did the oil change, and replaced my cabin and air filter. Seemed fine, but started hearing rattling from our ac the next day. Took the cabin air filter out and found debris in the fan. The filter was installed improperly and crimped, nearly folded in half. Headed back to have them give me a new one and the technician told me they couldn't give me a new one and sometimes "they just look like that". She made a futile attempt to bend it back and put it back incorrectly again. I took it apart, seeing how the problem was the same, I bought and installed a new one myself. The fact that they don't guarantee their service and can't install an air filter properly is horrendous. I have no faith in them anymore. They should rethink their policies.

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2 years ago

Haley knocked it out of the park with excellent customer service, busy morning and got me in and out real fast. Thanks Jiffy lube.

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Review Highlights - Jiffy Lube

I had a great experience the staff was super helpful and very friendly.

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G&J Auto Repair  - Free estimates !

G&J Auto Repair

(93 reviews)

Phenomenal experience all around! From the top down, the team here is professional, courteous, and…read morevery friendly. The waiting area is well-maintained, spacious, and comfortable. My experience has mostly been with Sabastian, but the entire team is amazing. I've been to several auto shops before finding this place, and I am so glad I did. As someone with little knowledge and experience with cars, Sabastian went above and beyond to help me understand the issues before any repairs began. His quote was fair--I would say below market rate--and reasonable. After the repairs, he showed me exactly what was done under the hood and where the new part was placed. I've never met a more honest, knowledgeable, and trustworthy professional in the industry--I've been to many! This is now my new go-to auto shop. This place is top-tier, and I highly recommend giving them a call if you need auto service. You'll be a repeat customer!

I literally cannot say enough about Juan and his team. This is an absolutely exceptional business…read moreto work with. And I do not use the word exceptional lightly. First of all, he is a young business owner that goes more above and beyond than any business owner I think I've ever met. He is transparent, honest, has amazing customer service skills , is a wonderful communicator , and incredibly thorough in his explanation of the what, the why, and the how when it comes to repairing your car. I took my 2017 BMW 430i to him for a second opinion so-to-speak after the dealer quoted me over $12,000 for the work. They did a diagnosis on my car and were very real with me with what it actually needed and then gave me a very , very fair estimate. I chose to do business with them for all of the above reasons and was incredibly grateful I did. I went on a business trip and left my car there to have all the work performed while I was out of town. I was shown all of the new parts that were original BMW parts, and he explained why we were going to use original BMW parts. When I picked up the car he showed me all of the old parts they took out, the condition they were in, and explained each piece to me and the why behind needing to replace it. I've never experienced anything like this with any repair shop I've used in the Bay Area or here in Elk Grove. Again, I could not be more impressed with the level of professionalism, communication, and transparency. I was literally blown away. On top of all of this communication, I received photographs before and after the repairs were completed, as well as video - very much like a dealer would give you. Juan took extra time to go on the test drive with me when I felt I was experiencing a little bit of weirdness when I was driving it, and this is standard practice for this shop. Juan and his dad own the shop and clearly take pride in their work and know what they are doing. I would highly recommend anyone in the area or outside of the area take their vehicle to G and J as they are so incredibly knowledgeable and really take the time to make sure you are happy and satisfied with the work before and after it's done.

Jiffy Lube - autorepair - Updated May 2026

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