I went to 916 Auto because of there great review. It was hard to find a shop I could trust and my…read moreprevious shop had shut down. After researching all the shop in the area I decided to go with 916 Auto and they lived up to there reviews. they found the problem, fixed it and gave me a great price. I definitely will be a returning customer:) Silas

Came here with a car issue and it took 4 days to tell me that it was a misfire…read more I agreed to all of their repairs and they returned the car with a leaking fuel system which reeked of gasoline. They knew I was from out of town and gave the green light to drive it 2 hours back home in that condition. I knew better and arranged a tow instead. Had my mechanic repair their repair and told me there was a puddle of gas near the engine block. Be weary of this place. Fyi, there are many other mechanics on the same street as them.

Great spot in Sacramento for all car needs. Peter is great,…read morehelpful and knowledgeable. Highly recommend for German car services.

Botched brake repair jeopardized the life of me and my son. When confronted about the negligent…read morework, the owner, Peter became defensive and belligerent. I am sending him a demand letter (see pictures) today and am prepared to follow up with a complaint to the Bureau of Automotive Repair and file suit. Other work was ok, but not problem free. I see that the owner responded to my review. My friend did indeed work on my brakes. He replaced the rotors and the brake pads. He didn't touch the hydraulics. Sunrise Auto did the work on the hydraulic lines for the left front wheel brakes. The failure of my brake system occurred because the brake line work was not properly done. Sunrise Auto placed the flexible brake line where it would rub on the inside wheel well, ultimately causing a break in the line and a failure of hydraulic pressure. As I said, this botched repair job put my son at risk of serious bodily injury or death from traveling in a vehicle with no brakes. Here's my personal message to you, Peter. You evidently ignored my demand letter because I didn't receive payment. The next step is the Bureau of Automotive Repair. And after that I will pursue other legal remedies. I hope the readers of my review and your response will take heed and will take their business to another mechanic who performs reputable work.

I had a very good experience yesterday at this Jiffy Lube. I Had my oil changed ,cabin filter…read morechanged and front wiper blades changed as well. From the beginning to the end my experience at this place was absolutely wonderful. They are friendly and professional. Thank you!

This is by far the worst Jiffy Lube that you can ever go to in the Sacramento area. They always…read morefind any excuse to not do the services on the car. A bunch of lazy people and you are better off not having your car serviced by these lazy employees. They are so lazy it is ridiculous. I tried coming here three times and all three times they are trying to leave early.

They provided excellent customer service, prompt work, and a clean room to wait while completed. It…read moreis rare to find an auto service place that is so polite and courteous. Highly recommend. I found my new oil change location!

A/c fixed great price and great service as always in at 8am done at 11:30 am…read moreThanks Mike and crew

I rarely write reviews of oil change shops cause there are many out there that either don't know…read morewhat they are doing or they are just out to make a quick buck. I use to work on high end cars....Porsche, Ferrari, BMW...etc.... (20 plus years but as I have gotten older my back is not the way it used to be when I was in my 20's so I know when a mechanic is talking to me about what needs to be done on my vehicle...unlike my wife that will just say yes to everything :) so I look out for her and my family when a repair is needed. First I want to thank Anthony, Emmie, Miguel and Spen who took hands on from the beginning to the end. My Jaguar F-Type was in need of an oil change and not much shops were open on Sunday. This SpeeDee shop was. So many bad mouth small oil change shops but I will always give them a benefit of a doubt when I drive in with questions to the service conductor to get a feel IF they know how to follow instructions without pressure of up-sales which I got none. As a retired mechanic myself, the key to making sure the work is done properly is taking time to do it right the first time and NOT rushing it. Anyways, I brought with me my K&N oil filter, two special blend 5 gallon Castrol 0/20 weight oil and instructed the service conductor what I wanted done. Told him I wasn't in a rush so take your time. There are 20 small bolts to remove the skid plate under my car for an oil change which I hated. I heard the mechanic removing the bolts one by one. Ate my lunch that I brought and ate it in front of the shop and listen to the mechanics communicating with each other working on my car but I was not watching them. I felt confident enough from their conversation of what they were all doing to my car. 45 minutes later oil change was done. Paid the bill and started my car, no warning lights so its good to go. When I got home I inspected underneath my car to make sure the undercarriage was properly secured as when I brought it in which it was and I also checked to make sure the proper level with my oil was installed. Everything was good. Saved me a bundle from what the Jaguar dealership wanted for an oil change ($590). Cool honest people and great service.....hands down. My honest opinion ......it takes the right crew and knowledge of the one servicing your car.....speed has nothing to do with it. Taking their time to do it right the first time is the key to quality service. Thank you again and I will be back in the future.

First of all, they refuse to provide us with a printed estimate of the work that needs to be done…read more Secondly, they gave us a quote and said that's the full price out the door. When we paid, there was a surcharge which they said was because we used a credit card. Not a great experience overall and it's too bad because we've been coming here for car repairs for over 15 years or so. Not motivated to come back in the future.

By far my favorite place to get my oil changed. Staff are very friendly and helpful and never…read morepressure me to buy extra services or items. They will tell you what recommended services you may be due for, and that's it. It's always easy to decline and just do an oil change. If your car is due for extra services like a transmission or coolant flush, they are up to the task. They always get me in and out quickly and overall it's a stress free easy service. Highly recommended.

I had a bad experience with this Valvoline location. They damaged my oil pan and then the…read moreself-described "manager" wouldn't help me. I had to bring it up to customer service. Romeo (real store manager) and customer service made sure they paid for the repair of my truck.

great service and good customer service . very attractive and well executed the service in a timely…read moremanner

First off this isn't mine and my husband first time here we started going here because it's closer…read moreto our home we will now and forever go to the fair oaks location. The other person besides the manager who had the nerve to laugh at us when we said we didn't want BILLY working on our cars he not only doesn't know how to put everything in right he completely messed up and deleted our profile and acted like it was nothing and that he did nothing wrong. The quality and value at this location is a joke and we see why there's never anyone here. If I was everyone go to there fair oaks location where they know what there doing and have respect for there customers and everything my husband and I are so mad they did everything did did. We will never return to this location at all! DO NOT GO HERE unless you want stress and headache and problems! There will also be a long letter and everything sent to there corporate office about it all and what all has happened, they not only owe us some money but they also owe us some other stuff because of everything they have put us through and we have the paperwork to all back it up! If i could I would give them Zero stars and if the manager was smart he would think about how he treats his customers when they say they don't want someone working on there car let alone that person shouldn't be a loud to touch any car at all! Some big stuff needs to happen at this location because of everything and with the staff! The value of service and everything is a joke and not worth going here at all!!

Easy to get appointment Quality service…read moreThey do a thorough job with your car, so you feel confident of a job done correctly

They were very professional. Said they would call me back and they did when they said did not start…read morework on my truck until permission was given was kind of pricey, but what was expected I will definitely be going back in the future for my truck.

I realized my registration was due in 3 days and needed a STAR Certified Smog. I thought okay let…read moreme find one near me via Yelp and it took me to a place that changed ownership and no longer could do the STAR Certified smogs. On the road again and I remembered a place by where I grew up that was there as long as I could remember (over 50 years) on the corner of San Juan Avenue and Winding Way. So off I went to see if they did STAR Certified Smogs. YES! They did! The wait was short and the two gentlemen Ezekiel and Kristopher were awesome! I gave my keys to Ezekiel and off he went to do my Smog so in the meantime I sat and chatted with Kristopher since it was slow for them that morning. Time flew by so fast and Ezekiel was back with my keys letting me know I passed! YAY! I'm so happy that I went there yesterday morning. I had the best conversations with those two young men and left happier than I was when I showed up. Do yourself a favor and just go to San Juan Auto Smog!! I'll be returning for my oil changes in the future too. You have to love a business that's been around a very long time. They know what they're doing! Thank you again Ezekiel and Kristopher

HORRIBLE BUSINESS!!!!! 0 stars. I made an appointment days before and took time off of work to get…read morea smog check, and when I arrived for my appointment, I was told the worker went on lunch and wouldn't be back for over an hour. I said I made an appointment and received zero notice, and the guy said that he tried to call me. I confirmed he had the correct phone number and showed him I had no missed calls, so he totally lied. On top of all of that, I received a message asking how my experience was and after telling them what happened, they said a manager would reach out to me, and it's been over 2 weeks and no one from that company has reached out to me. What a joke of a business!!

Sam is awesome his whole crew went out of thier way and they always make it a point to make sence…read moreof thier work. Great workers with integrity!

If your reading the other 1 star reviews they are very much true about this place. I will NEVER…read morebring my vehicle back to this place. Car places don't get business but every so often so if you come in here with a single issue they make it there best to try and tell you as many things wrong with your car. I was told there was something wrong with my car just to take it to another place where I had a long time friend that works on cars tell me they were just full of bs. On top of that they indeed do tell you one price and then you get to the counter and it's a complete new number. Overall it's just a janky business they run in this location. PLEASE DO NOT TAKE YOR CAR HERE. I wish I knew this before