I had the best experience here. I took my car here because I had a flat tire. My go to place was…read moreclosed because of COVID-19 and I wasn't sure where to take my car. I did a location search and recognized the sign. I saw that they received good ratings and I learned why. BEFORE MY VISIT I was able to schedule my visit online. The website was amazing. I entered my make/model and received a tire recommendation. I was able to see details for each tire such performance and mileage, and cost. The site was extremely mobile friendly. MY VISIT - CHECK IN The check was great. The checker was friendly and knowledgeable. My car received a ticket that was used by the salesperson who rang up my services. When selecting my tire I saw the same details as I saw in the website and these things were covered by the salesperson. In the end I was provided an estimated wait time. MY VISIT - SERVICE PROCESS Because of COVID I was able to sit in my car until it was ready to be pulled into a bin. The specialist came up and told me which bin to pull in to. I then left and sat in the waiting area. The area was VERY spaced out and comfortable. My car was serviced faster than I think I've ever had it done (one tire was being replaced). When it was ready, i was escorted to the bin and I pulled my car out and left. When I tell you, everyone was friendly?! These are professionals. They have their process together! The communication is clear. So impressed. I've already told 3 people about them. Will recommend to anyone. Will be going back. I hope the experience is always like this.

While driving back back to Texas from Little Rock, I had an issue with the tire pressure in my…read morevehicle because one of the sensors was not working. Therefore, I wasn't sure if I had adequate tire pressure. The service technician at discount tire was responsive to making sure all my tires were properly inflated and took the time to explain how the tire sensors work and when they typically malfunction, I am grateful for his assistance with a 500 mile trip ahead of me. He provided piece of mind that I did not have a leak in one of my tires and that it was safe to drive.

I really do love this company! Their prices are very reasonable and their customer service…read moreadvisors are very friendly and they do a GREAT job of helping you find the tire that is just right for your vehicle. I purchase tires for all of my vehicles here, period. Their customer service is consistently outstanding. And, they offer many other services for your vehicle as well. Recently, I dropped my vehicle off for a tire rotation (I also love that with the purchase of tires, you get free tire rotations!). Because it was a Saturday, which I imagine is probably their busiest day of the week, I was expecting to drop off the car and pick it up later in the day, but they had my tires rotated and had me back on the road in under 15 minutes. Excellent! Always great customer service! The one thing that I would say that I am not crazy about, is that I would rather that, at least for now, that their staff would wear a mask. It's not a huge deal for me, because I do wear a mask and have been vaccinated and I am not made to feel uncomfortable wearing a mask in their lobby, which I appreciate! It just may be a concern for some who may view this review. In summary, great company and very friendly and super competent staff.

Good family ambience from the front desk all the way back with the mechanics that actually doing…read morethe work going above and beyond the little pay task. Rotate, balance and full inspection they recommended new front shocks they are in the process of installing it everything under 30 min They put me on the schedule for a full front alignment as well these guys are the best.

My Toyota Pickup wouldn't start and Michael from Top Notch Auto came to the rescue…read more He gave me great advice, went the extra mile and shared some helpful tips on how to avoid the same issue. For fast, dependable service... Top Norch Auot is #1.

My insurance company called top notch he said he will be there within 30 minutes just to find out…read morehe canceled I think that guy needs to be fired cuz he sucks don't never take anything for granted from that guy because because he yells a lot he don't know what he's doing I wouldn't call him for anything that's just my advice

Great price on tires! great service…read more Had to special order tires for my 4x4with lift. They had them and on vehicle within 24 hours. and paid less than two other quotes.

These are the worst people in the tire business in the whole state of Arkansas, I took some tires…read morein for a simple mount and balance, they broke my tire sensor, denied it, called me a cocksucker, and told me to get the F&@$ out, end of story, I would not recommend this place to anyone not even my ex-wife, horrible customer service and this was from one of the owners, I guess that's why they are NOT ever busy and were able to jump right on a simple job like I had, I mean be an adult and an honest business owner and admit when you have done wrong, and fix the little mistake and get on with your business, AM-VET what a name, you would think that would be a good place to shop, AM-JOKE sounds more like it, I hope this reaches everyone in Saline county and the Benton/Bryant area and makes you think twice about taking your vehicle here. I am completely disappointed with the owner and his business and his service and I hope this makes him think twice before he calls someone a cocksucker again, and all of this over a tire sensor!

TERMINATED EMPLOYEE GIVES 1 STAR REVIEW-- (shocking right?)…read more Below, there is a 1 star review from Kelly S. The guy got terminated for talking instead of working, so he went to yelp to give us a one star review ... Big Jake's does offer a military as well as a discount for law enforcement and first-responders ... We've NEVER had anyone fighting in our parking lot and we have a very good reputation in our community for doing things right! If you want a true judgement of our business, please check out our reviews on Facebook and Google!

You guys are just good people!! Thanks for fixing my bad brakes!! As a C.N.A. right now, time is so…read moretight!! Thank you. I will go no where else for anything my car may need!!

They do more than just brakes and tires. A little bit of everything. I have been going there for…read moreyears for all kinds of repairs. They've always been honest with me and not tried to rip my off like some others in this area.

We had an oil change and tire rotated on 9/3/2021. Upon leaving the business our tire came…read morecomplete off the truck just 200 ft from the autoshop. From then on it continued to be a terrible experience. The owner was not prompt in contacting me, refused to compensate me for the diagnostic fee ($118) at a certified Toyota service center, never offered a loaner or rental vehicle for the 2 weeks it took to complete the repairs, and then refused to refund me for the original tire rotation (this is the service they messed up on by not putting a tire back on)! Not only could this have resulted in a dangerous accident, but the shop owner was unprofessional and did the bare minimum to correct his mistakes. I will not be going back, and have alerted all friends and family members to never use this shop either.

Very friendly. Very helpful. Very affordable. I definitely recommend and will be back! And they are…read morefast!

The guy's are very kind and took good care of me and my vehicle needs. I would highly recommend…read morethem!

Great service, fast turn around, and afforable. They alway take good care of my cars!read more

Went in for oil change and to get the front drivers side tire leak fixed. They marked it on the…read morereceipt and I paid and left. The next morning I still had the leak and noticed the front tire had been chalked as the one needing a fix. I took it back and they didn't even apologize for wasting my time and gas. I wonder if they even changed the oil! Don't recommend bad service.

I recommend Discount to EVERYONE I know! Excellent…read moreKNOWLEDGEABLE service. Friendly. Fast. Affordable. They are the only folks I have found in Central AR who ALWAYS have my 10-ply 2500 Chevy truck tires in stock. Truly in stock, not make me an appointment in two days, but can you be here in 30 minutes in stock. They work hard to squeeze you in. These guys are Truly the best! I would not go anywhere else!

This is not the RED discount tire store, but they still treated me right and fixed up my tire in no…read moretime flat! Good attitudes and work ethic, though they questioned which tire had the leak because it was so slow and didn't produce bubbles immediately. But when I walked out I giggled and showed them the bubbles and they got straight to work and showed me how much wear I have left on my tires. Fast, efficient, and pleasant. What more can you ask for?