This is my continuation from my last great experience at this location. I know the importance of…read moretires for your car. They are the only part of your car that touches the ground. Sometimes I am unsure when it comes to tire warranties but the tire warranty that came with my tires did exactly what they said it would do. It took care of my road hazard repair and it also covers rotation and balancing. I don't have an appointment but Jamal took care of me and provided EXCELLENT customer service. He even kept me informed while I was waiting and checked on me a few times. Other customers were also singing his praises back and forth which made me feel comfortable immediately. THANK YOU JAMAL & thank you Tire Discounters!!

Have been a Tire Discounters customer for a dozen plus years and a number of cars. Have had great…read moreservice with only a few hiccups over the years, but that is expected. Most of my work has been done at the Michigan Road store. THEN after very recently being circle jerked around by Brandon and Jerry at the Michigan Road location, I decided to look for a second but HONEST opinion. I read some yelp reviews and decided to drive 20 miles to the TD Noblesville location. Folks, these people are game changers! Spent a great deal of time with Jamie and Bobby, who are FANTASTIC. Not only do they have an unbelievable wealth of knowledge, and the patience to break their explanations in "bite sized pieces" for someone like me, they found a great resolution. Well worth driving 20 miles to these guys instead of 5 to the other!

In early December, I needed new tires, a battery, and a few other things. I made an appointment,…read moreand I was extremely pleased with the service, communication, accommodation to my needs and budget, as well as the professionalism and friendliness I received. It's not easy to know what to expect, including from a chain, but I was very happy. A few months later, I needed a headlight replaced and of course went there. I will continue to use this Tire Barn. I have typically stuck with the Toyota dealer in Muncie, but with prices inflated and overblown charges, it was time to change. Sometimes, "you get what you pay for" isn't all it's cracked up to be. I will go here unless I find something even better. Keep up the good work!

I brought my vehicle to Tire Barn after it broke down on I-69 because the location was listed as a…read morefull-service repair shop. I had the vehicle towed there expecting them to diagnose the problem and make the necessary repairs. I was initially told that the water pump had failed, and I authorized them to replace it. The price they quoted was already toward the high end of the typical range for that repair, but because my vehicle was already there and towing it to a shop closer to home would have been expensive, I decided to proceed. After the water pump was replaced, I was told that the vehicle also had a blown head gasket. This is where my concerns with the service became much more serious. I learned that no diagnostic testing had been performed before the water pump was replaced, not even a block test, which can help identify combustion gases in the cooling system and indicate a potential head-gasket problem. When I questioned why this had not been checked before beginning the repair, I was told that I had not specifically requested diagnostics. I brought the vehicle to a repair shop because it had broken down and I needed the problem diagnosed. I should not have to specifically request diagnostic testing when the purpose of bringing a non-functioning vehicle to a full-service repair shop is to determine what is wrong with it. If additional diagnostic testing would have involved an additional charge, I would have expected the shop to explain the options and costs to me before proceeding with a repair that ultimately did not address the full problem. I was then quoted approximately $10,000 to replace the head gasket, which was dramatically higher than the typical cost range I found for this repair. When I questioned whether the head-gasket issue could have been identified earlier, I was told there was no way they could have known until they got the vehicle running. However, there are diagnostic tests that can provide evidence of a head-gasket failure without simply proceeding with repairs and hoping the problem resolves. I was also told that I could drive the vehicle and was referred to the repair shop next door. I found this particularly concerning. Driving a vehicle with a blown head gasket can cause serious additional engine damage, particularly if the engine is overheating or losing coolant. Later, Tire Barn told me they could not get the vehicle to stop smoking, which made the earlier recommendation to drive it even more concerning. At that point, I had the vehicle towed to another repair shop. The second shop was able to properly evaluate the vehicle and provided a much more reasonable repair estimate. There were also some frustrating logistical issues. I had to repeatedly explain that I needed to pay for the work remotely so that a tow truck could pick up my vehicle. Tire Barn initially would not take a credit card payment over the phone or provide an online payment option, which made an already stressful situation more difficult. Thankfully, they ultimately agreed to take the payment over the phone so the vehicle could be released to the tow company. To add to the experience, after everything was finally arranged, Tire Barn called to tell me that one of their mechanics had accidentally left his cell phone inside my vehicle. Overall, this was an extremely frustrating and expensive experience. My biggest concerns are the lack of diagnostic testing before performing a significant repair, the communication surrounding what could and could not be determined about the vehicle, the extremely high estimate for the head-gasket repair, and the recommendation that I drive a vehicle they had identified as having a blown head gasket. I ultimately took the vehicle elsewhere and had a much better experience with a shop that properly evaluated the problem and provided a more reasonable estimate. Based on my experience, I would not recommend Tire Barn for major mechanical repairs. Perhaps my experience would have been different if I had simply gone there for tires, but I would not trust this location with a significant engine repair based on what happened with my vehicle.

We had an excellent experience at Valvoline, thanks to the manager, Faith! She was incredibly…read moreknowledgeable, professional, and attentive throughout the entire service. Her attention to detail really stood out, and she took the time to make sure everything was done correctly and that all of our questions were answered. It's clear that Faith genuinely cares about providing great customer service. No matter what your needs are, you can feel confident that Faith will take care of you! Valvoline is lucky to have someone like her representing their team. Thank you, Faith, for making what could be a routine oil change such a positive experience!

This location was fast, friendly, and as efficient as could be. Slight sales offered at my oil…read morechange, but not pushy and the value for my high mileage oil change was consistent with any other visit. Valvoline has always been a go-to for me, and I had no doubt about the capabilities of the technicians working on my car. I will certainly revisit.

5 stars to Adam!! What great customer service!!! I was so stuck! He got me right in and got me…read moreon my way to finish my Christmas shopping on my only day off! Even gave me an early Christmas present to me and said...no charge!! Merry Christmas to you sir!!

I've been going to Nick and B's for years. Management has changed in recent years but is still…read moreexcellent, maybe even better. I had work done on my truck's clutch (and a brake fluid cleaning/refill) this week. I got a reasonable estmate for $600+ and had them go ahead with it. When I went to pay, the manager Eric and Customer Service Rep Mary Lou had looked up warranty information and my bill was only for $430! Who does that? That's what you call CUSTOMER SERVICE, something I'm glad still exists in some places. It felt like they did something with adjusting my brakes, too, in their total inspection process. They didn't say anything about this or charge me, but I'm pretty sure my brakes are feeling better, too. Good people!

This Best-One of Indy location in Carmel provides outstanding service. I've taken my vehicles here…read morefor tires and front end alignments. The technicians always find and fix my issues no matter how elusive it is. The front desk staff are always friendly and helpful. I'm very impressed with the consistent outstanding results I receive and I'm even more satisfied with their prices. Give this place a shot and I'm sure you'll agree with me. Great service at a great price.

Those working the service counter are respectful of their customers. Responsive and helpful on…read morephone and in person. Waiting room leaves something to be desired, but they are good about estimating wait times or recommending drop off.

Good staff, prices, and services. They were kind to me and helped me out. They treated my car…read morenicely and brought him around to the front.

Excellent service and honest people for a change! Plugged a tire for me without lying about noy…read morebeing able to plug it and trying to sell me new tires when the ones on car are a year old! They got all my business now.

Dominic was absolutely fantastic. They went above and beyond to thoroughly check my issue,…read morerecommend a handoff to a local reputable Ford dealership that they deal with often, and even arrange for towing- it ended up being a recall that Ford was responsible for. The whole deal was smooth as silk, friendly, less than 34 hours, professional. Dominic talked to me personally on the phone explaining everything, next steps, called the dealership to pass on their extensive inspection data, he even dealt with the Ford dealership service rep I talked to minutes before the follow up call. I'm a shade tree mechanic and a car guy.... They will do all my work and all my friends and family work in the future. Don't expect this, but (I assume) due to the recall issue that is quite serious and easy to diagnose.... they didn't charge me. They paid it forward and now I am a convert and recommend d them to everyone. thank you, Dominic!

I highly recommend Christian Brothers Automotive Westfield for any vehicle service needs! I was…read moreprovided exceptional service by the very friendly staff. The inspection/cost breakdown was transparent (no hidden costs/fees). Communication was also clear (delivery of parts - timeframe of completion). Complimentary shuttles were offered to me, and they had my car parked in front as I was finishing up w/ payment. The service/s I requested was an oil change, tire rotation, and bulb/signal replacement (all were done professionally and correctly). I've been using Christian Brothers for 10+ years and will continue turning to them for my car needs.

While visiting Ball State with our family, our brake light came on with an urgent message to have…read morethe brakes checked. We reached out to Shepard, who kindly fit us in before closing to inspect our brakes and ensure we were safe to drive back to Chicago. We're grateful for the flexibility and care we received.

Best service!! Always quick in request and quick to service every time. Been going there for 15…read moreyears. If you have Ball State college students, they work with scheduling. Military friendly